Austin Tech Jobs and Startup Jobs

42

Customer Support Representative

Procore Technologies
Austin
18 minutes ago
+32
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services. 

Campaign Manager, LATAM

Business Systems Analyst (R&D)

Business Systems Analyst (Quote to Cash)

Customer Success Manager, Mid-Market

Load 1 more jobs5 jobs at Procore Technologies

Content Marketer

Blackbaud
Austin
12 hours ago
+41
We are seeking a highly creative, collaborative self-starter to join a dynamic marketing team in a fast-paced, matrixed environment. The content marketing manager for Blackbaud’s fund accounting solutions will create and publish content across a variety of channels, requiring strong communication skills and an editorial mindset.

Marketing Automation Analyst

Network Architect / Principal Network Engineer

Senior Information Security Engineer

Systems Architect, Infrastructure & Operations

IT System Operations Tech

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Product Marketing Manager

Senior Systems Engineer,

Team Lead, Cyber Security Threat Management and Forensics

Load 9 more jobs13 jobs at Blackbaud

Team Manager, Technical Support

BigCommerce
Austin
12 hours ago
+47
Manage the day-to-day operations of a technical support team with an emphasis on client satisfaction, first contact resolution, and retention. Assist with the management of day-to-day operations of the Customer Success Services department. Foster an environment of team-driven success through individual contribution and accountability. Provide mentoring and coaching to each individual on the team, including Technical Leads, via regularly scheduled one-on-one meetings, call monitoring, ticketing and phone system statistics to enable employee and team. Advocate on behalf of our merchants to ensure their wants and needs for our products and services are continuously communicated.

Paid Social Media Manager

Lead Marketing Analyst

Office and Experience Coordinator (Part Time)

Manager, Customer Success Management

Email Marketing Manager, SMB

Associate Customer Success Manager

Director, Content Marketing

Manager, Developer Documentation

Customer Marketing Specialist, Partner Solutions

Sr. Executive Assistant- Contractor

Technical Support Representative

Product Support Engineer

Paid Social Marketing Manager

Manager, Education Services

Load 10 more jobs15 jobs at BigCommerce

Customer Success, On-boarding Specialist

ePayPolicy
Austin
1 day ago
+20
Customer Success Associate for the leader in insurance payments ePayPolicy is the nation’s foremost provider of payment processing exclusively for the insurance industry. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals accept and send payments. The team here is a vibrant, creative group that doesn’t shy away from challenges, continues to hit ambitious goals, and has a

Contract Renewals Specialist

LogicMonitor
Austin
1 day ago
+62
The Renewals/SaaS contracts specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer. They must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes. 

Demand Generation Manager

Integrated Campaign Manager

Corporate Communications Specialist

Customer Success Manager (Texas)

Medallia
Austin
1 day ago
+50
• Contact and start developing relationships with your customers. • Track and assess account health. • Formulate an action plan to manage goals, challenges, risks and growth opportunities. • Build trusted advisor relationships with key decision makers at your customers. • Execute on your action plan per customer. • Collaborate cross functionality with internal Medallia teams (e.g., Sales, Marketing, Product, Services, etc.) to drive a long-term healthy customer program. • Ensure timely and accurate customer health updates (StrikeDeck, SalesForce.com). • Own forecasting and prioritization for customer success amongst your assigned accounts. • Represent the voice of the customer and employee in leadership meetings. • Create reference-able customers (case studies, reference calls, speaking engagements).

Sr. Director, IT

ShipStation
Austin
1 day ago
The Senior Director, Information Technology (IT) role is critical to the ShipX family of companies as it is responsible for providing a secure, robust, high-performing, and highly available infrastructure. Our infrastructure includes on-premise to support the business operations and digital services. It is equally critical to defend our company's trust by providing data and information security through best in class practices and governance structure.

Product Marketing Manager

A Cloud Guru
Austin
1 day ago
+47
As our product marketing manager you will have a passion for the cloud industry! You’ll aspire to be our guru with an in-depth understanding of our brand, customers, and partnership channel. You’ll work cross-functionally with our sales, business operations, customer experience, and marketing teams to understand our customers and potential customers. 

Sr. Technical Support Engineer

Quali
Austin
3 days ago
Job description Quali is seeking a Sr. Technical Support Engineer with solid technical expertise in the fields of DevOps value chain with experience in advance automation, virtual infrastructure and storage along with great communication skills. The candidate will be heavily focused on supporting Quali’s solution on-premise and in the cloud (SaaS), bringing value to Quali’s customers. The Sr. Technical Support Engineer is responsible for

Technical Support Engineer

Quali
Austin
3 days ago
Job description Quali is seeking a Technical Support Engineer with a desire to support Quali’s solution in the fields of DevOps value chain and advanced automation, virtual infrastructure and storage. The candidate will be heavily focused on supporting Quali’s solution on-premise and in the cloud (SaaS), bringing value to Quali’s customers. The Technical Support Engineer is responsible for proactive monitoring, troubleshooting, and resolution

Senior Product Marketing Manager

AlertMedia
Austin
4 days ago
+38
The Product Marketing Manager will be responsible for leveraging a deep understanding of customers, markets, and products to create effective go-to-market strategies, positioning, messaging, and sales enablement content. Taking insights from customers, internal teams, and research, you will create messaging that spans the breadth of our marketing efforts—to drive awareness, purchase, and adoption of AlertMedia’s solutions. You will collaborate across product, sales, and customer success teams to position our current and future solutions and create marketing content and sales enablement programs. This role reports to our VP of Marketing and is based in Austin, TX.

Pricing Manager

AlertMedia
Austin
4 days ago
+38
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

User Success Specialist - Phone Speciality

ShipStation
Austin
4 days ago
As a User Success Specialist on the Phone Team, you’ll be at the forefront of the ShipStation user experience. You’ll handle inbound calls, outbound calls, and emails from our users — ranging from the small Etsy seller to the huge eBay and Amazon seller. You’ll be helping users set up their businesses to be as efficient as possible or troubleshoot an issue that’s blocking their workday, so that they can succeed and fulfill their entrepreneurial dreams. You’ll accomplish this by developing an exhaustive understanding of the application and working closely with ShipStation’s team of amazing support specialists. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Major Account Support Specialist (11 AM - 8 PM CST…

ShipStation
Austin
4 days ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound phone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency.

Sr. Network Engineer

CrowdStrike
Austin
5 days ago
+44
Plan data center builds for agile use and deployment. Product periodic status reports on data center progress and performance and costs. Work with capacity planning and sales to ensure needed growth. Gather historical trends to use for forecasting growth.

Network Engineer

Director Technology Support Services

Technical Support Engineer

Director of National Alliances- North America

Product Marketing Manager

Threat Hunter

Digital Marketing Programs Manager

DataCenter Manager, TechOps

Field Marketing Manager - Enterprise

Vulnerability Management Analyst

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Datacenter Logistics Coordinator

Enterprise Solutions Architect

VP, Customer Marketing

Load 10 more jobs17 jobs at CrowdStrike

Senior Partner Marketing Manager

MongoDB
Austin
6 days ago
+50
MongoDB is one of the fastest growing technologies ever and has been named the database developers most want to work with according to Stack Overflow’s annual Developer Survey. We are looking for a creative and collaborative partner marketer to make a meaningful impact on deepening relationships within our partner ecosystem and creating and accelerating pipeline through partner programs.  At the intersection of business development and marketing, this role will be responsible for global programs with our SI, OEM, ISV and Tech partners and will be uniquely positioned to make a huge impact on and guide the growth of our partner program.

Implementation Consultant

Brightpearl
Austin
1 week ago
+31
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Customer Support Associate

ePayPolicy
Austin
1 week ago
+20
We’re looking for a customer support representative who is obsessed with delivering world-class service to join our vibrant company that’s growing fast. This role will be a key-player on our support staff and tasked with responding to customer inquiries lighting fast while being available at a moments notice when customers call for help.

Field Marketing Manager, Central

MongoDB
Austin
1 week ago
+50
This role works in close alignment with the sales and marketing teams to drive MongoDB’s value proposition and go-to-market strategy to support sales and developer advocacy goals. Key responsibilities include planning, organizing, and executing event, field marketing and account based marketing programs that generate new prospects and advance existing opportunities. 

Chief Marketing Officer

AffiniPay
Austin
1 week ago
+32
AffiniPay is seeking a creative and analytical Chief Marketing Officer (CMO) to lead our house of brands in its mission to transform the way professionals get paid. In this role, you will be accountable for building and driving a high-performance, data-driven team to hit our revenue targets. This high-profile position will report directly to the CEO, leading AffiniPay’s very talented and experienced marketing and sales teams.  As the CMO at AffiniPay, you are a highly strategic thinker who is experienced in high velocity demand generation and sales. You are a people first leader that is excellent at building relationships with partners and teams. You have the ability to analyze and use metrics in order to create data-driven marketing strategies furthering our position as the market leader.

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