Austin Tech Jobs and Startup Jobs

38

Digital Marketing Manager

A Cloud Guru
Austin
2 days ago
+47
As the CRO Manager, your primary goal will be to increase the efficiency of our digital assets with a heavy focus on generating MQLs. In this position, collaboration will be key, as you’ll work with multiple teams to optimize our funnels between three main segments - B2C Trials, B2B Self-Checkout, and B2B Leads. This is a data-driven and research-oriented role that will effectively inform UX and UI that people are delighted to interact with and convert through.

Communications and PR Lead

Miro
Austin
3 days ago
+17
Develop a holistic communications and PR plan including strategy, goals, budget, and tactics. Create a media relations strategy to secure coverage in digital, print, and broadcast media. Manage a budget and PR agency. Create content for press releases, bylines, speaking abstracts, etc. Develop thought leadership programs and platforms that position our companies and employees as thought leaders. Support internal communications. Work cross-functionally with Product, Partnerships, People Operations, Legal, and other teams as needed. Define the success metrics of our PR program and communicate results regularly.

Product Marketing Manager

A Cloud Guru
Austin
3 days ago
+47
Collaborate with Product, Eng and the TPM to understand the product and engineering roadmap and release plans. Develop GTM launch plans for new products and content, and get cross-functional buy-in. Project manage the execution of the GTM launch cross-functionally. Drive towards on-time delivery of the GTM launch plans. Develop and execute post-launch feedback collection and success measurement process. Stay aligned with Product and GTM teams along the way.

Customer Success Manager

AlertMedia
Austin
3 days ago
+38
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Manager, Customer Success Management

BigCommerce
Austin
4 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Manager, Customer Success Management for our Austin Four Points office. In this exciting role you will supervise and lead a team of awesome Customer Success Managers who consult and advise the most exciting and fastest-growing merchants in eCommerce. You will develop and coach the team to provide industry-leading advocacy, drive client revenue growth, and help our clients Sell More! 

Technical Support Representative

Customer Marketing Specialist

Marketing Campaign Manager

Marketing Performance and Operations Lead

Call Router

Demand Generation Marketing Manager

Load 3 more jobs7 jobs at BigCommerce

Customer Success Manager

A Cloud Guru
Austin
4 days ago
+47
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Customer Marketing & Communications Manager

A Cloud Guru
Austin
4 days ago
+47
A Cloud Guru is looking for an innovative, data-driven Customer Marketing & Communications Manager to join our growing team. As the Customer Marketing & Communications Manager, you will be the go-to for all things related to customer marketing, and marketing communications, including public relations and analyst relations. You will work within the marketing team, and with the customer success and experience teams as a strategic and tactical partner to support and execute campaigns/programs efficiently and successfully.

Customer Success Operations Analyst

A Cloud Guru
Austin
1 week ago
+47
A Cloud Guru is seeking a Customer Success Operations Analyst to drive strategy, improve efficiency, and promote a data driven culture for our Customer Success Managers. You will work on everything from the highly strategic to the operational; such as implementing a customer health scoring framework, building headcount modeling and capacity planning for the CSM team, forecasting churn and retention, implementing and refining CSM processes, refining the onboarding process, and analyzing CSM and overall business performance. You will be seen as the key business partner for the Customer Success team, and you will support the daily operations of the Customer Success team. You will partner closely with the Sales Enablement, Business Applications (SFDC), Analytics, and other roles to ensure the broader organization is communicating effectively and working collaboratively.

Partner Marketing Manager

LogicMonitor
Austin
1 week ago
+62
The Partner Marketing Manager will be responsible for supporting key initiatives, as defined by the Channel and Strategic Alliance team, that focus on communicating, retaining, and expanding LogicMonitor’s channel and technology alliance partnerships. Such responsibilities may include developing and/or coordinating joint marketing campaigns (e.g. email outreach, paid digital, direct mail campaigns, co-marketing activities), overseeing partner-related event logistics (e.g. joint online, industry, or regional event activities, partner advisory boards), and building out partner sell-through and sell-to type programs.

Channel Marketing Manager

Regional Director (Texas)

MongoDB
Austin
1 week ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Senior Product Marketing Manager - API Platform

Plivo
Austin
1 week ago
+23
Plivo is expanding to Austin, TX and we are seeking a high-performing Product Marketing Manager, responsible for customer insights, go-to-market strategy, and new customer growth for our core API platform. The position involves leadership, project management, and cross-functional coordination with Marketing, Sales, Product Management, Support, and other stakeholders.

Senior Product Marketing Manager - SIP Trunking

Plivo
Austin
1 week ago
+23
Plivo is expanding to Austin, TX and we are looking to hire a Product Marketing Manager, responsible for customer insights, go-to-market strategy, and new customer growth for our newest product, Zentrunk. The position involves leadership, project management, and cross-functional coordination across the customer lifecycle, working with customers, Marketing, Sales, Product Management, Support, and other stakeholders.

Technical Support Engineer - Americas

Plivo
Austin
1 week ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Content Marketing Manager

Plivo
Austin
1 week ago
+23
Plivo is expanding to Austin, TX. We are looking for a strong content marketing manager to plan and execute on our content strategy, which will have a heavy focus on account-based content designed to generate new prospects and advance existing opportunities.  In addition to creating some content on your own, you will also act as project manager for a team of content creators to develop content tailored for specific, targeted accounts and work closely with the sales and product teams to identify communication needs for specific accounts.

Junior Technical Support Engineer - Americas

Plivo
Austin
1 week ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Customer Success Specialist

MongoDB
Austin
1 week ago
+50
We are looking for a driven, enthusiastic and hands-on Customer Success Specialist to help our customers realize and maximize the value of their MongoDB products and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges and are adaptive and excited to help innovate with new processes with a customer-centric mindset and attitude. We’re looking for someone who thrives by having regular interactions with customers and is proactive in their outreach.

Customer Success Manager

MongoDB
Austin
1 week ago
+50
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Information Security Liaison

MongoDB
Austin
1 week ago
+50
This role requires a self starter that can work closely with our Pre-Sales Team with minimal supervision. This is a global role and the Information Security Liaison will report to the Security Liaison Manager within the CISO Organization.  We are seeking a results-driven individual to facilitate an exceptional security experience for our Pre-Sales Team and customers. You will have the opportunity to maintain and improve the systems and processes that enable the CISO Team to maximize the efficiency of the Pre-Sales Team through the use of technology.

Customer Success Manager

SourceDay
Austin
1 week ago
+43
Empathetic, Positive Attitude with a drive to provide a Customer experience unlike any other. Detail orientated, exceptional communication, collaborative and eager to jump in where needed. You can demonstrate success in thinking strategically, executing tactically while providing consistent and high levels of client engagement, growth and retention in a fast-paced environment. Comfortable in a start-up environment, ready to pivot when needed, and excited about playing acentral role in the future of the team and SourceDay as whole. 3+ years in Customer Success, Relationship Management, or similar role. Experience in client- facing role with a background that could be from client support, account management, project. management, manufacturing that has seen you strive for successful outcomes.

Product Marketing Manager

RapidDeploy
Austin
1 week ago
+31
As the Product Marketing Manager, you will lead the product marketing strategy and launch execution for RapidDeploy’s portfolio of solutions. The Product Marketing Manager will be responsible for driving excitement around our technology solutions in the market, and with our partners and sellers. This role will be responsible for product marketing, messaging, sales/partner enablement and technical content curation.

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