Austin Tech Jobs and Startup Jobs

6

Associate Manager, Customer Success

Kazoo
Austin
2 weeks ago
+29
As an Associate Manager of Customer Success, you will become an expert in responding to inquiries related to all of Kazoo’s customers. You will be the liaison between the end user and multiple internal product groups including Customer Success, QA and Engineering. You will be responsible for relaying feedback regarding necessary improvements and changes. You should possess a thirst for data, and your decisions should be backed by said data. Further, you will also lead the Kazoo support team, mentoring and coaching the support specialists along the way.

Marketing Operations Manager

Kazoo
Austin
4 weeks ago
+29
We are looking for a marketing operations standout to join our team of driven and high-achieving marketers. This is an essential position at Kazoo – it's literally the foundation of our marketing strategy and business growth. If you are intellectually curious, independent, analytical, ambitious, and can thrive in a dynamic environment, then this may be the role for you. This role owns our marketing technology, data, and analytics infrastructure enabling us to deliver repeatable, measurable programs and produce high-quality leads and drive revenue. You'll love creating scalable processes, and you'll have a passion for data and solving problems – both big and small. You'll be a key member of our team working closely with leadership, demand gen, and content marketing to ensure that our technologies and processes are designed, implemented, and executed flawlessly. Finally, you'll be working in a dynamic, fast-growing environment and managing multiple projects at once.

Sr. Product Marketing Manager

Kazoo
Austin
1 month ago
+29
We are looking for an experienced technology product marketer to join our team of rock-star marketers. This role is key to our integrated go-to-market strategy — sitting at the nexus of our product, marketing, and sales strategies. You will be one part accomplished storyteller who can craft compelling and differentiated product narratives and one part strategist who can align each part of the "offer mix" to ensure that we win more than our share of the market. If you are intellectually curious, highly collaborative, ambitious, and can thrive in a dynamic environment, then this may be the role for you. In this role, you will be leading a key component of Kazoo's go-to-market (GTM) strategy in partnership with the sales, product, and marketing teams. You'll need to be a decisive leader who uses both data and creative problem solving to build commercialization strategies that drive acquisition, product adoption, and grow revenue. We're looking for someone who excels at the combination of assessing market opportunities, identifying areas for growth, crafting sticky value propositions, and ensuring the execution of well-designed GTM plans.

Client Success Representative

Adia
Austin
1 month ago
+23
Educate and enable clients to use the Adia platform autonomously. Collaborate with the rest of the Operations team to support delivery by representing client interests and resolving dispatch issues as orders are filled. Directly manage active clients and engage them for repeat bookings. Increase lifetime value for our clients by enabling them to use Adia to its fullest extent. Identify client needs and champion opportunities within our services. Customize product solutions to increase customer satisfaction. Monitor and analyze trends to anticipate future client needs. Collaborate with the Product, Marketing, and Sales teams to identify issues and solutions. Report to management on Client Success results and roadblocks.

Community Support Representative (hourly, full-tim…

Adia
Austin
1 month ago
+23
Work in the Adia operations portal to help onboard and manage the user experience. Bring a helpful attitude to your conversations with Adia users and navigate difficult and inquisitive phone communications with candidates who may not be tech savvy at all. Become an expert in the worker onboarding process bringing knowledge and guidance to your interactions with users and team members. Be curious about our app and how it works, and be willing to offer your insight for improvements. Be able to “build a car while you drive it”. Fulfill any other responsibilities that may arise in the context of a fast-moving company. Share user feedback and ideas with internal Product and Operations teams to make the Adia app the most user-friendly experience it can be.

Operations CEO Office - Global Role

Adia
Austin
7 months ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

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