Austin Tech Jobs and Startup Jobs

21

Digital Marketing Specialist

OutboundEngine
Austin
1 day ago
+21
Create, execute, and analyze campaigns, ensuring acquisition and conversion goals are met. Manage daily campaigns including A/B testing, ad copy writing and testing, bid management, landing page optimization, budget management, creative testing, etc. Research, collect, and analyze data; leverage internal and external resources, and data sources to report on successes and actionable opportunities for campaigns. Ability to manage campaigns for multiple selling motions - Freemium, SMB sales, Enterprise. Collaborate with designer to develop new and iterative creative concepts, develop A/B test schedule, interpret results, and recommend next steps. Identify core paid media channels, which will include but are not limited to, ppc, content syndication, paid social, display, programmatic, native and others. Curate and test new advertising channels to increase our channel diversity and generate more leads/customers. Maintain strong relationships with our Customers, ISPs, Product Teams, Support and Success teams. Investigate, diagnose and remediate email deliverability issues by working with customers, internal teams and with tier-one support at ISPs, email blacklists and anti-spam technology providers. Build and maintain relationships with ISP postmasters. Proactively manage IP reputation and deliverability for all of our clients and enforce compliance and best practice sending behaviors. Manage internal reputation management tools and the distribution of OE IP addresses. Create client deliverability reports and present to client findings and recommendations.

Customer Marketing Manager

OutboundEngine
Austin
1 day ago
+21
Implement and lead a scalable and effective customer advocacy program including managing and coordinating customer referrals and case studies along with pinpointing new ideal success stories for customer content. Run OutboundEngines’s customer review program to drive customers to review sites like BBB, G2 Crowd, TrustRadius, Capterra, etc. Work closely with sales and product marketing to identify new customer content needs and help fulfill them. Also work closely with sales and customer success to identify potential customer participants in case studies, joint press releases, webinars, etc. Manage biannual customer satisfaction surveys and on-going NPS program to drive change throughout the organization. Act as “Voice of the Customer” and provide product feedback gathered from customers to Management Team, Marketing, Product, Engineering, and Customer Success.

Office Coordinator/Executive Assistant

Modernize
Austin
3 days ago
+40
As the Office Coordinator/Executive Assistant at Modernize, you'll be on the forefront of a growing organization where you will play a key role in supporting the business and maintaining the office environment. You are a first-class organizer. We get messy around here and we need somebody who can herd, collect, disinfect and wrangle. You are fun, kind, innovative, hard-working, and patient. You like to bring people together and foster a diverse and thriving environment. We are in the business of connecting homeowners with high-quality local home improvement contractors and located in the heart of downtown Austin. Our downtown office space has an open floor plan that encourages collaboration and pushing each other to be our best. We take care of our team as well, with a solid benefits package, learning opportunities, regular company outings, beverages, snacks, music, and great co-workers.

Account Architect

TrendKite
Austin
4 days ago
+20
We’re looking for a collaborative, problem solving, word wizard to join our Customer Success Team as an Account Architect (AA). The AA works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform using Boolean logic (AND/OR/NOT). AA’s field requests through customer tickets or chats, and may join customer calls to clarify requests or support our Account Managers and Onboarding Consultants. This role leads to further customer facing growth opportunities including Enterprise Account Architect, Onboarding Consultant, and Account Manager.

Customer Success Manager

GoDaddy
Austin
4 days ago
+28
An ideal candidate will have a strong working knowledge of all of GoDaddy’s products and services. They will know who to go to for what and be able to work through challenges as they arise. They will have a keen ability to make and maintain relationships with the marketing influencers/spokesperson in order to clearly communicate which products and services will be most beneficial to them, and be able to communicate how GoDaddy is driving their online presence through the development of success story content.

Website Operations Specialist

GoDaddy
Austin
4 days ago
+28
This role will be comprehensive and will play a part in each step of the process. Use independent judgment to diagnose the current state of a customer’s website and domain Check each website preview for quality prior to sending out to customers. Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization. Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies. Complete final QA and publishing of the websites. Support customers post-launch with website requests. Support other Operations teams as needed to maximize customer retention. Any other responsibilities as may arise in the context of a fast-moving startup.

Customer Support Specialist

GoDaddy
Austin
4 days ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Brand Specialist

GoDaddy
Austin
4 days ago
+28
Brand Specialists are responsible for all creative work performed during customer onboarding. As a Brand Specialist, you’ll research a business and translate your findings into a branding kit and marketing plan. These materials give each customer an understanding of how we’ll represent them online and serve as a foundation for all content-creating teams.

Digital Marketing & Account Manager

CSTMR Digital Marketing & Design Agency
Austin
4 days ago
Digital Marketing & Account Manager We are looking for a unique breed of marketing generalist to join our growing team — someone with a head for digital marketing and/or creative services as well as a knack for managing projects and client relationships. If you think of yourself as a super-utility Swiss army knife — someone who can think strategically and act tactically on multiple fronts — we want you to join our growing team of talented, smart

Associate Technical Support Engineer

Khoros
Austin
6 days ago
+49
Monitor requests through multiple channels including cases and phone, provide support and respond to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Customer Onboarding Specialist

GoDaddy
Austin
1 week ago
+28
The Onboarding Team is core to GoDaddy's products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

Content Marketing Specialist for Award Winning Mar…

Siege Media
Austin
1 week ago
Siege Media is growing! We are nationally recognized on Inc.’s 2018 Best Workplaces list, and have been named one to the Inc.’s 5000 Fastest Growing Private Companies for two years running. Interested in joining the Siege team? We currently have a spot open for a talented Content Marketing Specialist to help us continue to deliver great content for our clients. We don’t believe in making you sit in long meetings, create pointless reports, or

Associate Product Manager, Data Platform

TrendKite
Austin
1 week ago
+20
Manage the day-to-day operations of a local team of Data Quality Analysts. Coordinate the work of an offshore team of analysts and researchers. Ensure that all requests to the team are properly ticketed, tracked, and resolved within agreed response times. Report weekly on the volume and types of requests handled and team performance metrics. Proactively analyze problems handled by the team to spot trends or signs of other problems. Investigate the root causes of issues and work closely with internal teams and vendors to resolve them. Work closely with product management to provide data support for new features.

Director of Marketing - Inbound

SOCi Inc.
Austin
1 week ago
+21
SOCi is the leading enterprise solution for social content discovery and social media marketing. Our next-generation, all-in-one social media SaaS platform utilizes a proprietary scoring algorithm to discover, evaluate, and rank social content, changing how enterprises, franchises, and affiliates market on social media to their target audiences. SOCi has a growing team of passionate, innovative, and fun people in both our San Diego, CA and Austin, TX offices.

Admin - Executive I

GoDaddy
Austin
1 week ago
+28
Have end-to-end responsibility for managing multiple executive calendars simultaneously. Make complex domestic and international travel arrangements for multiple executives. Prepare comprehensive itineraries for executive travel. Arrange off-sites, team functions and morale events. Support day-to-day needs of teams of varying sizes. Prepare and submit expense reports. Manage team communications and distribution lists, as well as communication with external business partners. Partner with key stakeholders on projects as needed – e.g., Finance, Legal, HR, Marketing and the. Senior Leadership Team. Provide backup to the Executive Assistants as needed to cover vacations, etc..

Operations Associate

OutboundEngine
Austin
1 week ago
+21
We are looking for a well-organized, self-motivated Operations Associate to join our Operations team supporting our sales leads and billing processes. In this role, you will get experience with Salesforce Admin Tools, Sales/Data Operations, Analytics, and Data Mining. If you are an analytical problem solver who thrives in an environment where you can help others succeed, this might be the perfect job for you.

IT Specialist

OutboundEngine
Austin
1 week ago
+21
OutboundEngine is seeking an IT Specialist to provide outstanding support for our employees. The ideal candidate will be passionate about technology, highly motivated, customer focused with a can-do attitude. We need someone who drives for results, has the ability to quickly learn new technologies, and make an immediate impact. This role is for someone who wants to grow their career while working at one of the fastest growing software startups in Austin.

Client Operations Specialist

EZ Texting
Austin
1 week ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Customer Success Manager - Austin

OneSpot
Austin
2 weeks ago
The OneSpot Customer Success team is growing! We’re looking for an experienced SaaS Account / Customer Success Manager to join our Austin office. This role reports to the SVP of Customer Success and will be charged with the management, retention and growth of strategic accounts. You will own accounts after the sale and work with the product and integration team to make sure that OneSpot clients are successful and view OneSpot as an invaluable partner.

Events Marketing Manager

SOCi Inc.
Austin
2 weeks ago
+21
SOCi is looking for an Events Marketing Manager to join our growing Austin based marketing team to help us achieve our next stage of rapid growth.   In this role you will be leading the Company’s event-based marketing efforts and partnering directly with the Sales and Leadership teams to grow SOCi brand awareness and quality lead volume through strategic event initiatives. We’re looking for a high-energy, proven marketing professional who will develop and implement an events plan which helps establish our brand as a leader in the space while delivering tangible results by meeting or exceeding monthly and quarterly lead and sales opportunity goals.

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