Experience level (all)
Austin (all)
Social Media
Austin Tech Jobs and Startup Jobs
16
Customer Success Representative
OutboundEngine
Austin
featured
+21
In the Customer Success Representative role, you are responsible for all aspects of customer care, including but not limited to: onboarding new customers, following up after initiation of services and continued support throughout their partnership with OE. You are responsible for cultivating the relationship with the customer by continually educating them on the benefits of additional services, assisting customers via phone or email by answering questions and resolving issues in a timely manner. This is one of the most important positions in the company, to be successful you must be a self starter, 100% customer focused, detail oriented, organized and strive to learn new things on a daily basis!
Website Operations Specialist
GoDaddy
Austin
featured
+28
This role will be comprehensive and will play a part in each step of the process.
Use independent judgment to diagnose the current state of a customer’s website and domain
Check each website preview for quality prior to sending out to customers.
Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization.
Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies.
Complete final QA and publishing of the websites.
Support customers post-launch with website requests.
Support other Operations teams as needed to maximize customer retention.
Any other responsibilities as may arise in the context of a fast-moving startup.
Part-Time Social Media Coordinator
Khoros
Austin
featured
+49
The ideal candidate embraces a fast-paced work environment and is interested in supporting customers from a wide-range of industries. A working understanding of social media and major networks is preferred, as is a sense of curiosity and a "can-do" attitude. The successful candidate will be an organized, thoughtful communicator, with an interest in learning more about social media. He or she will be eager for feedback, identifying ways to improve themselves and the team around them. The social media coordinator will work collaboratively with our Strategists and Analysts to support social programs that meet and exceed our customers' business objectives. This Social Media Coordinator will report to a Strategist and work closely with sales, professional services, and creative teams.
Social Media Specialist, Brand Onboarding
GoDaddy
Austin
1 day ago
+28
Brand Specialists are responsible for all creative work performed during customer onboarding. As a Brand Specialist, you’ll research a business and translate your findings into a branding kit and marketing plan. These materials give each customer an understanding of how we’ll represent them online and serve as a foundation for all content-creating teams.
Website Operations Specialist
GoDaddy
Austin
1 day ago
+28
This role will be comprehensive and will play a part in each step of the process.
Use independent judgment to diagnose the current state of a customer’s website and domain
Check each website preview for quality prior to sending out to customers.
Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization.
Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies.
Complete final QA and publishing of the websites.
Support customers post-launch with website requests.
Support other Operations teams as needed to maximize customer retention.
Any other responsibilities as may arise in the context of a fast-moving startup.
Brand Manager
SelfMade
Austin
1 day ago
+12
As a Brand Manager at SelfMade, you'll:
Oversee accounts for e-commerce entrepreneurs (your partners) to develop and expand their online brand presence
Lead digital marketing strategy for your partners’ brands in the realm of social media posts, Facebook and Instagram ads, website content, and email marketing campaigns
Serve as creative director for your partners by managing the brand’s visual aesthetics and creative assets on Instagram and
Strategic Services Account Executive
Khoros
Austin
1 day ago
+49
As the Strategic Services Account Executive, you will drive Spredfast + Lithium Strategic Services opportunities to closure by leading deal development and management. You'll work with our Social Strategy team as you determine how to structure deals, develop SOWs and MSAs as well as manage the deal from scoping to approval and order. This is an overlay sales role requiring core technical expertise and an understanding of social business and marketing strategy.
Paid Search Manager
Effective Spend
Austin
2 days ago
+39
Effective Spend is looking for a PPC marketing professional with 3+ years of hands-on experience managing paid search advertising campaigns.
The Paid Search Manager will lead a team of PPC specialists and will own the client relationship for some of our largest accounts.
KEY RESPONSIBILITIES
Client & Performance Management:
Own and build client relationships with top tier accounts
Perform deep-dive performance analyses.
Develop digital
Content Marketing Manager
New Knowledge
Austin
3 days ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and represent a powerful and novel product. You want to collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds like
Product Marketing Manager
New Knowledge
Austin
3 days ago
+38
You're looking for an adventure where you can tackle complex problems, drive change, and represent a powerful and novel product. You want to collaborate with people that creatively solve problems, make decisions with conviction and nerd out about the internet. You’re comfortable with being uncomfortable, and you thrive in an environment based on continual improvement. You aren’t afraid to try new things and make mistakes. If this sounds like
Social Media Strategist
Khoros
Austin
3 days ago
+49
Khoros is seeking a social media Strategist to add to our growing professional services team. The mission of a Strategist is to provide Khoros customers with specialized expertise and support to unlock the most value possible from their social programs and the Khoros platform.For this specific role, the ideal candidate is a mix of team lead, project manager, social care expert, and analyst who can counsel Khoros customers on best practices,
Marketing Programs Specialist
Khoros
Austin
4 days ago
+49
This role requires a team player who is comfortable working cross-functionally and juggling multiple priorities. This person will be responsible for contributing to the building of integrated programs designed to drive new inquiries, increase lead engagement and accelerate pipeline progression. The Marketing Programs Specialist will own the execution, tracking and measurement in partnership with other marketing team members, and Sales, and work with the Head of Demand Gen on optimizing the program.
Customer Onboarding Specialist
GoDaddy
Austin
4 days ago
+28
The Onboarding Team is core to GoDaddy's products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated.
We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.
Part-Time Social Media Coordinator
Khoros
Austin
4 days ago
+49
The ideal candidate embraces a fast-paced work environment and is interested in supporting customers from a wide-range of industries. A working understanding of social media and major networks is preferred, as is a sense of curiosity and a "can-do" attitude. The successful candidate will be an organized, thoughtful communicator, with an interest in learning more about social media. He or she will be eager for feedback, identifying ways to improve themselves and the team around them. The social media coordinator will work collaboratively with our Strategists and Analysts to support social programs that meet and exceed our customers' business objectives. This Social Media Coordinator will report to a Strategist and work closely with sales, professional services, and creative teams.
Customer Success Representative
OutboundEngine
Austin
1 week ago
+21
In the Customer Success Representative role, you are responsible for all aspects of customer care, including but not limited to: onboarding new customers, following up after initiation of services and continued support throughout their partnership with OE. You are responsible for cultivating the relationship with the customer by continually educating them on the benefits of additional services, assisting customers via phone or email by answering questions and resolving issues in a timely manner. This is one of the most important positions in the company, to be successful you must be a self starter, 100% customer focused, detail oriented, organized and strive to learn new things on a daily basis!
Director of Marketing - Inbound
SOCi Inc.
Austin
2 weeks ago
+21
SOCi is the leading enterprise solution for social content discovery and social media marketing. Our next-generation, all-in-one social media SaaS platform utilizes a proprietary scoring algorithm to discover, evaluate, and rank social content, changing how enterprises, franchises, and affiliates market on social media to their target audiences. SOCi has a growing team of passionate, innovative, and fun people in both our San Diego, CA and Austin, TX offices.
Principal Product Marketing Manager
Khoros
Austin
3 weeks ago
+49
Product Launch Management – from strategy to execution, lead the go-to-market plan and life cycle process for our Community launches.
Product and Solution Positioning – create compelling messaging for new and existing technology that creates value for our target audiences, clearly articulates our differentiation, and ensures consistency of messaging across touchpoints.
Evidence – guide creation of the best proof points and stories to support our positioning.
Campaigns and Content – partner with Marketing to strategize and create targeted demand generation campaigns, content (blogs, eBooks, datasheets, whitepapers, etc.), and market offers.
Field Enablement – train and enable customer-facing teams to tell the Community product and solution story.
Part-Time Social Media Coordinator (Spanish Speaki…
Khoros
Austin
3 weeks ago
+49
Khoros is seeking a Part-Time Social Media Coordinator who specializes in Facebook Groups to add to our growing professional services team. Ideal candidates embrace a fast-paced work environment and are interested in supporting customers from a wide range of industries. A deep understanding of Facebook Groups, social media, and major networks is key, as is a sense of curiosity and a "can-do" attitude.
Events Marketing Manager
SOCi Inc.
Austin
3 weeks ago
+21
SOCi is looking for an Events Marketing Manager to join our growing Austin based marketing team to help us achieve our next stage of rapid growth. In this role you will be leading the Company’s event-based marketing efforts and partnering directly with the Sales and Leadership teams to grow SOCi brand awareness and quality lead volume through strategic event initiatives. We’re looking for a high-energy, proven marketing professional who will develop and implement an events plan which helps establish our brand as a leader in the space while delivering tangible results by meeting or exceeding monthly and quarterly lead and sales opportunity goals.
