Austin Tech Jobs and Startup Jobs

80

HelpDesk Technician

RigUp
Austin
1 hour ago
+16
RigUp is hiring a full time HelpDesk Technician in Austin! RigUp is the fastest growing technology startup in oil and gas, and we’re dedicated to transforming the energy industry for the better! Our growing platform enables our customers to do what they do best, with greater efficiency, less complexity and lower costs, while maintaining the highest safety and environmental standards.

Customer Success Manager

Square Root
Austin
14 hours ago
+24
Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery. Build strong relationships with our customers and gain a deep understanding of their industry and business strategy. Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business. Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems. Be the voice of the customer, essential to project success and helping our customers reach their goals!

Social Media Coordinator

Spredfast + Lithium
Austin
1 day ago
+16
Spredfast + Lithium is seeking a Social Media Coordinator to add to our growing professional services team. From community moderation and content development to social data analysis, the Social Media Coordinator will play a pivotal role on project teams at Spredfast + Lithium.

Product Marketing Writer

Datical
Austin
1 day ago
+17
As a seasoned writer, editor and content marketing manager, you’ll be responsible for writing, planning and executing a content strategy informed by broader marketing and product launch campaigns. The ideal candidate will have the ability to turn technical concepts into relatable and relevant content that satisfies our audience’s need to better understand what we do, why it matters and how it works.

Agent Success Coordinator

Keller Williams Realty International
Austin
1 day ago
+16
Ensure the long-term success of Keller Williams agents by providing high-touch technology onboarding with the goal of agent retention and technology adoption and engagement. You will serve as a subject matter expert on the core business functionality of all Keller Williams Technology, building and supporting customer relationships through frontline support, tracking, reporting on requests and providing proactive training.

Director of Franchise Relations, KWW

Keller Williams Realty International
Austin
1 day ago
+16
Implement Keller Williams systems and models in new regions globally. Ensure sustainable value and partnership to our global regions to enable their success in launch, growth and achievement phases. In partnership with worldwide regional leadership, conduct annual strategic planning, quarterly business reviews and own ongoing regional interactions and communications. Own the finances of the worldwide division including monthly and annual oversight, budgeting and forecasting, billing and accounts receivable, and tax issues. Drive cross-functional communication to leverage internal business units to support our global regional offices and influence internal Keller Williams business priorities. Thoroughly understand each region’s mission and regional operations to maximize the value of delivery of existing solutions, and effectively identify new opportunities to insert Keller Williams systems, models, tools and technology solutions to increase effectiveness and profitability. Work with regional leadership to continue to implement the Keller Williams models, systems and drive the value proposition of KWW.

Director, Digital Marketing

BigCommerce
Austin
2 days ago
+24
The Director of Digital Marketing leads our paid digital marketing channels, which includes programmatic SEM and display, paid social, SEO, affiliate marketing and conversion rate optimization. The focus is on delivering MRR through acquisition of new customers and digital conversion activities throughout the full customer lifecycle, although the role will naturally support other marketing initiatives requiring digital marketing expertise and execution. This role currently manages a team of internal digital marketing professionals, plus external resources and reports into the VP, SMB.

Office and Experience Coordinator

Team Manager, Technical Support

Director, Strategic Business Development (Payments)

Marketing Program Manager, Events

Associate Account Manager (Enterprise)

Partner Marketing Manager

Search Engine Marketing (SEM) Manager

Technical Support Representative

Campaign Specialist

Load 6 more jobs10 jobs at BigCommerce

Customer Success Manager

SecureLink
Austin
2 days ago
+31
The Customer Success Manager is the central point of contact for all customer success and satisfaction during the customer lifecycle, working with and escalating to technical operations, professional services, product management, and account management resources on behalf of customers to ensure customer satisfaction, retention, and expansion. 

Senior Customer Support Representative

Smarter Sorting
Austin
2 days ago
+18
Answer and respond to all incoming support calls and emails with exceptional levels of customer satisfaction. Develop and build upon existing processes such as tickets, reporting, training and other foundational aspects of support. Troubleshoot hardware and software issues and escalate to technology team as needed. Hit SLAs and KPIs related to first response time, resolution time, customer satisfaction etc. Ensure that work resources are reviewed and updated as needed for our external knowledge base. Manage all support tools (HelpScout, Aircall, etc.). Make effective independent decisions and develop goals, action plans, and deadlines. Develop and maintain relationships with current and future Municipal and Large Retail customers. Organize, audit and maintain client directory and documentation. Develop protocols and guidelines to address client needs and issues. Design a process for soliciting client feedback and implement ways to improve. Assist in onboarding new clients. Assist sales and engineering with new product research, customer needs, and market trends.

Customer Success Content and Communications Specia…

Procore Technologies
Austin
2 days ago
+20
We’re looking for a Content and Communications Specialist to join our Customer Success Enablement team at our headquarters in Carpinteria, CA. In this role, you’ll create a strategy for organizing and maintaining resources, improving our internal communication and content management systems. This is a highly collaborative role where you’ll partner with various teams across Procore and within our Customer Success department to ensure effective and consistent Customer Success internal knowledge and content.

Facility Specialist

Information Systems Engineer

Bilingual Customer Support Representative (Spanish)

Customer Support Representative

IT Security Engineer

Director, Customer Support

Senior Manager, Customer Success (Latin America)

Partner Marketing Manager, Associations

Load 5 more jobs9 jobs at Procore Technologies

Customer Success Representative

OutboundEngine
Austin
2 days ago
+21
As a Customer Success Representative at OutboundEngine your day will be dedicated to helping our customers grow their individual businesses how they want. OE’s Customer Success Representatives spend most of their day interacting with customers at different points in the customer life cycle, predominantly via phone and email. You will have an impact on the businesses of our customers, the lives of your coworkers, and the bottom line of the company every day, in every interaction.

Technical Support Engineer

Tenfold
Austin
3 days ago
+16
As a Support Engineer team member, you will provide world-class support to our customers over the phone, via support tickets and/or through our live chat system. We have 1st (9 am to 5 pm Central), 2nd (5 pm to 1 am Central) and 3rd (1 am to 9 am Central) shifts available.

Customer Marketing Manager

AlertMedia
Austin
4 days ago
+16
As the Customer Marketing Manager, you’ll partner with our Customer Success team on exciting programs that span the full customer lifecycle. Combine your passions for storytelling, educating, and marketing to improve customer adoption and retention, while helping to bring our customers’ stories to life!

Digital Marketing Manager

AlertMedia
Austin
4 days ago
+16
The Digital Marketing Specialist will be responsible for AlertMedia’s online presence including paid media, SEO, alertmedia.com, and third-party review sites. This person will help introduce AlertMedia to a wide variety of prospective customers via thoughtful online campaigns. As one of the most exciting start-up companies in Austin, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth.

Senior Product Marketing Manager / Lead

AlertMedia
Austin
4 days ago
+16
The Senior Product Marketing Manager/Lead will leverage a detailed understanding of AlertMedia’s Services, our customers, and the marketplace to build and manage messaging used to evangelize our product capabilities; to empower our sales people to position and promote our Services; and to assist in cultivating our brand through hands-on interactions with the Customer Marketing, Design, and Content Marketing functions at AlertMedia.

VP & GM, Educational Services

Blackbaud
Austin
4 days ago
+38
The Vice President and GM for our Education Services business is a highly visible leadership role in Blackbaud.  Responsible for our Education Services business, the role is multi-faceted.  It spans from sales to operational and includes financial and strategic accountabilities.  In practice, the VP& GM is the “owner” of the Education Services business within Blackbaud and leverages all of the strengths and resources of the company.  He / she is the steward of the Education Services business and is accountable for its performance through directly-reporting and matrixed staff.  The VP & GM is focused on the daily operations of the business as well as its long-term strategic position and success. 

Sr. Marketing Manager, Faith Solutions

Blackbaud
Austin
4 days ago
+38
As our next marketing MVP, your mission is to leverage that deep portfolio of offerings to define and launch solutions for the Faith based market.  You will be responsible for partnering closely with our product marketing managers to define the ideal “solution suites” by customer profile, product/service needs and target markets.  This role includes defining the strategy, vertical and target markets, customer profiles and Go to Market approach, and increasing our attach rate for multi-product sales. The ideal candidate is self-motivated, a proven leader and excellent presenter, an active listener, agile thinker, dreams in numbers, could write a best-selling book on the sales enablement tricks and customer success tactics they've mastered, and thinks about the needs of customers first. If you eat, breathe, sleep marketing and have a passion for collaboration, we’d like to hear from you.

Infrastructure Engineer

UiPath
Austin
5 days ago
+34
Provide L2/L3 Infrastructure support for server installations and troubleshooting. Assist Sales team with infrastructure and L3 expertise support for server installation requirements and constraints during RFI/RFPs and POC stages. Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams. Participate and lead Infrastructure workshops during the post-sales (implementation) phase. Resolve escalation requests regarding Infrastructure/Security. Travel to customer site for installation, troubleshooting and training (less than 10% of the time).

Customer Engagement Specialist

SecureLink
Austin
6 days ago
+31
The Customer Engagement Specialist's primary focus is to increase customer engagement with key customer stakeholders and to maximize SecureLink's referenceability, making sure our customers feel appreciated and recognized. This is accomplished by connecting with our customers at key account events (e.g. start date and anniversaries) and reaching out to and cataloging executive stakeholders to connect them with our Account Management team. Additionally, this individual will own our reference database and workflow, both for ad hoc sales requests, as well as working with marketing to ensure success on specific campaigns.

Network Engineer

CLEAR
Austin
6 days ago
As the Network Engineer, you will be responsible for implementation, administration, analysis, maintenance, and reporting. Reporting to the Network Operations Manager, you will apply solid technical and problem solving skills to deliver a robust, highly available, and scalable network infrastructure.

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science & Data Analyst Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs