Entry Level Austin Startup and Tech Jobs

52

Customer Support

AffiniPay, LLC
Austin
39 minutes ago
+22
AffiniPay is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, you will be responsible for ensuring every AffiniPay customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues. 

Executive Administrative Assistant

ThousandEyes
Austin
10 hours ago
We are looking for an Executive Administrative Assistant to be the go-to person for executives, employees and guests alike, so we need someone that is a great communicator and understands the value of customer service. This role is varied and fast-paced and offers the opportunity to work hands-on by coordinating various efforts throughout the company and working with our executive team.

Consumer Success Supervisor

Opcity Inc
Austin
10 hours ago
+14
The Consumer Success Supervisor (CSS) role presents the ideal opportunity to develop, lead, counsel, and motivate Consumer Sales Representatives (CSRs) to achieve goals and quotas by delivering superior service and resolution to Opcity's clients. This role will allow you to work side by side with our Consumer Success Managers. The Supervisor role supports CSMs by helping with their day to day responsibilities. They will assist CSMs with coaching and development of CSRs, including but not limited to- call breakdown and side by side coaching. The supervisor role is a flex schedule- working some weekends will be required.

Major Account Support Specialist

ShipStation
Austin
1 day ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

Senior Client Solutions Associate

GLG (Gerson Lehrman Group)
Austin
1 day ago
+16
GLG is seeking Senior Associates for our Client Solutions team who have a strong interest in excelling at best-in-class service in a performance-driven, merit-based, and team-oriented environment. Job Summary Our Client Solutions team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make

Customer Success Representative

LogicMonitor
Austin
1 day ago
+63
The Customer Success Representative is responsible for developing and managing LogicMonitor's post-sales relationship with designated Primary Market Pool Accounts. The Customer Success Representative role will be highly transactional, servicing a large number of primary and starter package accounts through a variety of communication and outreach campaigns. The goal of the Customer Success Representative will be to increase overall long term value and customer satisfaction ratings for assigned accounts, while at the same time identifying accounts with potential to grow into the Major or Strategic markets. TheCustomer Success Representative will assume full account ownership of all starter package accounts, thereby allowing the Customer Success Managers to increase engagement frequency with higher-value Major and Strategic Market Accounts

Office Administrator

ScaleFactor
Austin
2 days ago
+11
Support the people operations of the business, which includes prepping welcome packs for new team members and providing a great experience. Manage the cleanliness of the reception area and meeting rooms as needed. Perform general office duties, including scanning, printing, and troubleshooting when necessary. Greet & register guests and show them around as needed. Assist the HQ Manager with organizing customer welcome packs and managing inventory for the business. Assist with events (on-site and off-site) like lunch & learns, team activities, and other events as needed. Manage the Director of People’s calendar, confirm key meetings and prioritize and schedule meeting requests and conference calls. Manage the Director of People’s inbox and communications including responding on the director’s behalf and ensuring timely responses for all VIP interactions.

Systems Analyst

Procore Technologies
Austin
2 days ago
+20
We’re looking for a Systems Analyst to oversee information systems functions for the Engineering department. That will include the administration, configuration, and optimization of technical information systems platforms. In this role, you’ll protect the R&D team’s data, tools, and information systems while ensuring rapid response and an excellent customer experience for all users. Responsibilities include analysis, and modification of enterprise systems access, application software configurations, and systems management, including auditing and reporting.

Workplace Assistant

Information Systems Engineer II

Senior Paid Search (SEM & PPC) Manager | Searc…

Aceable
Austin
2 days ago
+39
Aceable has big growth targets and this role will be critical to hitting our numbers. The role combines the creative and analytical, as you’ll develop and grow Aceable’s paid media opportunities through data analysis, testing, and campaign management using the latest platforms and technology available. We’re looking for detail oriented people with experience in building campaigns, performing deep analysis, and meeting performance criteria in paid search, social, or display. This role will continually build, test, and tweak campaigns to maximize effectiveness by having an intimate understanding of the underlying data to execute campaign optimizations utilizing structured best practices. You’ll have the opportunity to learn and grow in a fast paced media environment where every day is a new and exciting challenge for you to overcome. If you are results-focused, scrappy, and smart, you will fit in here.

Technical Support Specialist (1st shift)

WP Engine
Austin
2 days ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist (2nd shift)

WP Engine
Austin
2 days ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Customer Engagement Specialist

RigUp
Austin
3 days ago
+24
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Technical Support Specialist L2

WP Engine
Austin
3 days ago
+15
What's Cool about this job You will serve as the first point of contact for our premium and enterprise customers as well as an escalation point for our Level 1 Support Team, supporting all of their WordPress questions and needs. You will continue to develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both

Customer Success Manager

Rapid7
Austin
3 days ago
+22
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals.

Mailroom Clerk

Amherst
Austin
4 days ago
+15
The Mailroom Clerk is responsible for timely distribution of all incoming and outgoing mailings and parcels; including, opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs. Also may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
5 days ago
+16
Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Publisher Manager

AdAction Interactive
Austin
1 week ago
+19
AdAction Interactive is seeking a Publisher Manager to join our Media team and manage a portfolio of third party media supply partners.   This high growth potential role will work closely with all teams of the company from Sales to Campaign Strategists and will be responsible for maximizing our business relationships with our media supply partners to provide effective and diverse media solutions to our clients.

Customer Advocates

LegalZoom
Austin
1 week ago
LegalZoom needs experienced Service professionals who can deliver friendly, knowledgeable support about LegalZoom products and services. It’s a fun and fast-paced contact center, so we need individuals with a demonstrated history of providing best-in-class service who can work a variety of shifts in a positive collaborative environment.

Office Manager & Recruiting Coordinator

Pingboard
Austin
1 week ago
+24
Pingboard is looking for an organized, outgoing Office Manager and Recruiting Coordinator. In this important role, you will make sure the team has everything they need to be successful. Be it in the office, where we do our best work, or while recruiting the best and brightest future Pingboarders, this person is sure to make a lasting impact. To succeed in this role, the ideal candidate will be highly organized, excited to take on all types of

Growth Marketing Manager

O2 Natural Recovery Drink
Austin
1 week ago
Who We Are:  O2 is the first oxygenated natural recovery beverage with 7x the oxygen of tap water, 2.5x the electrolytes of leading sports drinks and zero artificial anything designed for everyday athletes to help them recover today and take on tomorrow. Available in 4 flavors, O2 drinkers know the great taste and recovery benefits make it a vital part of their overall training and recovery routine, and today we’re preparing to take the sports

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