Entry Level Austin Startup and Tech Jobs

61

Technical Customer Support

SamCart
Austin
8 hours ago
SamCart is a web-based check out platform that features conversion-optimized checkout templates along with 1-click upsells, subscription and payment plan capabilities that are designed to maximize profits from every sale. We are looking to grow our Technical Support Team by adding a dedicated Technical Support Specialist. We are a rapidly-growing, fast-moving, ultra-hyper, candy-eating, protein-drink-drinking company that loves our customers and

Renewals Specialist

LogicMonitor
Austin
15 hours ago
+63
The Renewals Specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer.The Renewals Specialist must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes.

Marketo Specialist

Market Strategy Analyst Intern - Paid

Customer Success Manager

Everyware
Austin
20 hours ago
+19
Customer Success Manager Everyware is making payments smarter, faster and easier for all our clients, by utilizing text messaging. We provide text payment solutions for the hospitality industry as well as many other businesses. Our two-way text messaging platform makes purchases more convenient for customers, improves customer service and reduces refunds to mitigate risk for businesses. The Customer Success Manager will be responsible for

Customer Success Manager

Shogun Enterprises Inc.
Austin
1 day ago
+13
Are you the friendliest person you know? Do you like to solve problems, collaborate with teams, and ensure customers have an amazing experience? If so, then you are the person we are looking for to be the CSM for Hearth!

Senior Marketing Manager, Account Based Marketing

Volusion
Austin
1 day ago
+28
As the Sr Marketing Manager, ABM, you will work across Marketing and Sales to create a top-to-bottom ABM strategy at Volusion. You will work cross-functionally to define our target customers for ABM, develop content, marketing and sales strategies, analyze performance data and continue to build and refine the overall ABM strategy.

Desktop Support Specialist

TrendKite
Austin
1 day ago
+20
Provide high level of customer service. Provide phone and deskside support to end users across the globe. Utilize the ticket tracking system to categorize, prioritize and escalate issues as necessary. Take ownership of issue\request through resolution or escalation. Assist in the installation, conversion, upgrade, and development of implementation plans that ensure minimal impact on end users. Analyze hardware and software problems, perform troubleshooting per approved procedures, identify alternative solutions and take appropriate corrective action. Perform hardware and software setup, configuration, and testing per current standards and approved procedures. Identify opportunities to support manual processes and provides cost-benefit analysis of automated solutions. Help create and maintain system support documentation.

Marketing Services Specialist

Tiger Pistol
Austin
1 day ago
Tiger Pistol is an innovative social advertising technology company experiencing explosive global growth. In support of that growth, we are looking to hire Marketing Service Specialists in our Austin, TX office. As a MSS with a focus on managed services, you will support and troubleshoot the set up of Facebook and Instagram advertising campaigns for our B2B customers. You will need to develop and understanding of their advertising requirements

Brand Manager

SelfMade
Austin
1 day ago
+12
As a Brand Manager at SelfMade, you'll: Oversee accounts for e-commerce entrepreneurs (your partners) to develop and expand their online brand presence Lead digital marketing strategy for your partners’ brands in the realm of social media posts, Facebook and Instagram ads, website content, and email marketing campaigns Serve as creative director for your partners by managing the brand’s visual aesthetics and creative assets on Instagram and

Customer Support Representative

TrendKite
Austin
1 day ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Managed Services Consultant

TrendKite
Austin
1 day ago
+20
Own a set schedule of client deliverables across a range of TrendKite service offerings including reporting and newsletter oversight. Manage each project with clear deliverable dates and development timelines. Build reports and other deliverables that require strong analytic, insight and visual presentation skills. Coordinate internally and with clients on projects and ensure both quality and timeline expectations are met. Work with broader team to build case studies and best practices that help new clients learn and adapt their own go-to-market practices. Assist client and sales teams in scoping new service projects and explaining our current offerings based on presented needs.

Technical Support Specialist (1st shift - Downtown…

WP Engine
Austin
2 days ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist (2nd shift)

WP Engine
Austin
2 days ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist L2

WP Engine
Austin
2 days ago
+15
What's Cool about this job You will serve as the first point of contact for our premium and enterprise customers as well as an escalation point for our Level 1 Support Team, supporting all of their WordPress questions and needs. You will continue to develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both

Client Success Specialist

Tiger Pistol
Austin
2 days ago
Tiger Pistol is an innovative social advertising technology company experiencing explosive global growth. Our technology is built to automate the setup, publication and optimization of Facebook and Instagram ads at scale. In support of our growth, we are looking to hire a Client Success Specialists (CSS) for our Austin, TX office. This role will provide support and training to platform users as well as end advertisers. RESPONSIBILITIES Providi

Paid Search Specialist

ConsumerAffairs
Austin
3 days ago
JOIN OUR GROWING AUSTIN OFFICE! Are you passionate about building life changing products? Do you think like a CEO? Do you always put the Consumers first and work with teams to deliver the best experience? Do you have excellent organizational skills and a high attention to detail? Then come join our Rock Star Consumer Marketing team at ConsumerAffairs. ConsumerAffairs is looking for a Paid Traffic Manager to join our Consumer Marketing team.

Customer Support

Eden
Austin
3 days ago
+18
WHAT YOU'LL DO Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to

Community Support Representative (hourly)

Adia
Austin
3 days ago
+23
Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are

Engagement Coordinator

GLG (Gerson Lehrman Group)
Austin
3 days ago
+16
Engagement Coordinators (known internally as Project Support Specialists) are responsible for scheduling consultations between GLG’s clients and selected Council Members, including business leaders, scientists, academics, former public sector leaders and subject matter specialists. Engagement Coordinators will develop a deep understanding of GLG’s business model, project lifecycles, and end-client markets. Engagement Coordinators will also

Customer Marketing Specialist

TrendKite
Austin
3 days ago
+20
This job is responsible for executing on customer marketing programs, as well as managing and engaging the Cision customer community (Cision City). Building a community of Cision advocates and fostering collaborative relationships to drive customer loyalty, increase customer education, cross-sell/upsell opportunities and increase retention.

Account Manager

Eden
Austin
3 days ago
+18
WHAT YOU'LL DO Manage, retain, and grow customer relationships Troubleshoot their issues in a timely manner with a positive attitude Think creatively about how to consistently surprise and delight customer offices Customize the process to seamlessly onboard new and future customers Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve

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