Not specified Austin Startup and Tech Jobs

3

Web Marketing Manager

AlertMedia
Austin
5 days ago
+38
The Web Marketing Manager will be responsible for leveraging a deep understanding of SEO and CRO best practices to drive organic search results and website conversions. You will oversee the development, maintenance, enhancement, design, and content of the AlertMedia website. As a member of a small, fast-moving team, you will have complete control of your results. This role reports to our Director of Demand Generation and is based in Austin, TX.

Technical Support Representative

BigCommerce
Austin
1 week ago
+47
BigCommerce is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Concierge Specialist (Customer Success)

OJO Labs
Austin
3 weeks ago
+55
Identify, assess, and remediate any issues between partners, leaving them feeling better at the end of the conversation or interaction than when the interaction began, with their issue resolved.  Help to improve customer satisfaction ratings, improve referral conversion for our referral agents, and help to build brand and program loyalty. Be a liaison gathering all relevant information between the partners to assist, speed up, and improve the home buying process. Communicate with consumers, agents, and lending partners via phone call, text, and email, and assist OJO in having improved conversations.  Monitor the engagement between all OJO parties, including OJO itself, throughout the real estate referral process, remediating issues, and proactively following-up with any outstanding items. Responsible for all transaction milestones between parties and updating all relevant home-journey information. We are a start-up with established processes in some areas, and limited processes in others. This role serves as the ‘glue’ between parties and your contributions will help to identify needs, gaps, and identify solutions, further contributing to innovation positively impacting consumers lives and experiences. 

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