Austin Tech Jobs and Startup Jobs

38

Marketing Performance and Operations Lead

BigCommerce
Austin
2 days ago
+47
The Marketing Performance and Analytics Lead will work closely with members of the Revenue Operations team and key functions including Marketing, Sales, and Partner to develop reporting processes that effectively measure and improve our marketing strategy and returns. Your deep, hands-on B2B analytical experience will be key to the performance of our Marketing organization and making data driven decisions as we look to rapidly accelerate our growth and, most importantly, the growth and success of our merchants. You will leverage this experience to mentor and coach others on marketing performance and analytics best practices across Revenue Operations.

Demand Generation Marketing Manager

Manager, Customer Success Management

Technical Support Representative

Customer Marketing Specialist

Marketing Campaign Manager

Load 2 more jobs6 jobs at BigCommerce

Field Marketing Manager, Central

MongoDB
Austin
3 days ago
+50
This role works in close alignment with the sales and marketing teams to drive MongoDB’s value proposition and go-to-market strategy to support sales and developer advocacy goals. Key responsibilities include planning, organizing, and executing event, field marketing and account based marketing programs that generate new prospects and advance existing opportunities. 

Sr. Customer Success Manager - Team Lead

Miro
Austin
4 days ago
+17
 Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A ‘Sr. Customer Success Manager - Team Lead’ has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening the relationship with existing customers and increasing the value they get from our services. This person will also have the responsibility of overseeing the performance of Miro’s Customer Success Managers in our Austin office and will work as a player/coach to ensure an excellent customer experience for all of our central and East Coast accounts. 

Senior Analyst, Risk & Compliance

Medallia
Austin
4 days ago
+50
Develop Medallia’s FedRAMP policies and standards in collaboration with internal teams. Build and maintain the controls matrix, in alignment with multiple compliance frameworks including SOC 2, ISO 27001, FedRAMP and HIPAA. Coordinate all aspects of Medallia’s FedRAMP ATO certification continuance, day-to-day operations and tactical execution of FedRAMP continuous monitoring compliance process (ConMon). Own the annual FedRAMP audit process, educating resources about controls responses and integration to their day-to-day processes. Prepare compliance reports, identify issues and escalate through proper governance channels as needed. Support key business initiatives by identifying security and compliance related risks. Collaborate with teams across Medallia, validate that security controls are implemented and develop recommendations to remediate control deficiencies. Lead the security review component of vendor governance. Prepare status reports and updates for senior leadership.

Channel Marketing Manager

LogicMonitor
Austin
4 days ago
+62
The Partner Marketing Manager will be responsible for supporting key initiatives, as defined by the Channel and Strategic Alliance team, that focus on communicating, retaining, and expanding LogicMonitor’s channel and technology alliance partnerships. Such responsibilities may include developing and/or coordinating joint marketing campaigns (e.g. email outreach, paid digital, direct mail campaigns, co-marketing activities), overseeing partner-related event logistics (e.g. joint online, industry, or regional event activities, partner advisory boards), and building out partner sell-through and sell-to type programs.

Partner Marketing Manager

Web Marketing Manager

AlertMedia
Austin
5 days ago
+38
The Web Marketing Manager will be responsible for leveraging a deep understanding of SEO and CRO best practices to drive organic search results and website conversions. You will oversee the development, maintenance, enhancement, design, and content of the AlertMedia website. As a member of a small, fast-moving team, you will have complete control of your results. This role reports to our Director of Demand Generation and is based in Austin, TX.

Senior Product Marketing Manager

AlertMedia
Austin
5 days ago
+38
The Product Marketing Manager will be responsible for leveraging a deep understanding of customers, markets, and products to create effective go-to-market strategies, positioning, messaging, and sales enablement content. Taking insights from customers, internal teams, and research, you will create messaging that spans the breadth of our marketing efforts—to drive awareness, purchase, and adoption of AlertMedia’s solutions. You will collaborate across product, sales, and customer success teams to position our current and future solutions and create marketing content and sales enablement programs. This role reports to our VP of Marketing and is based in Austin, TX.

Digital Marketing Manager

A Cloud Guru
Austin
1 week ago
+47
As the CRO Manager, your primary goal will be to increase the efficiency of our digital assets with a heavy focus on generating MQLs. In this position, collaboration will be key, as you’ll work with multiple teams to optimize our funnels between three main segments - B2C Trials, B2B Self-Checkout, and B2B Leads. This is a data-driven and research-oriented role that will effectively inform UX and UI that people are delighted to interact with and convert through.

Communications and PR Lead

Miro
Austin
1 week ago
+17
Develop a holistic communications and PR plan including strategy, goals, budget, and tactics. Create a media relations strategy to secure coverage in digital, print, and broadcast media. Manage a budget and PR agency. Create content for press releases, bylines, speaking abstracts, etc. Develop thought leadership programs and platforms that position our companies and employees as thought leaders. Support internal communications. Work cross-functionally with Product, Partnerships, People Operations, Legal, and other teams as needed. Define the success metrics of our PR program and communicate results regularly.

Product Marketing Manager

A Cloud Guru
Austin
1 week ago
+47
Collaborate with Product, Eng and the TPM to understand the product and engineering roadmap and release plans. Develop GTM launch plans for new products and content, and get cross-functional buy-in. Project manage the execution of the GTM launch cross-functionally. Drive towards on-time delivery of the GTM launch plans. Develop and execute post-launch feedback collection and success measurement process. Stay aligned with Product and GTM teams along the way.

Customer Success Manager

AlertMedia
Austin
1 week ago
+38
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Customer Success Manager

A Cloud Guru
Austin
1 week ago
+47
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Customer Marketing & Communications Manager

A Cloud Guru
Austin
1 week ago
+47
A Cloud Guru is looking for an innovative, data-driven Customer Marketing & Communications Manager to join our growing team. As the Customer Marketing & Communications Manager, you will be the go-to for all things related to customer marketing, and marketing communications, including public relations and analyst relations. You will work within the marketing team, and with the customer success and experience teams as a strategic and tactical partner to support and execute campaigns/programs efficiently and successfully.

Customer Success Operations Analyst

A Cloud Guru
Austin
1 week ago
+47
A Cloud Guru is seeking a Customer Success Operations Analyst to drive strategy, improve efficiency, and promote a data driven culture for our Customer Success Managers. You will work on everything from the highly strategic to the operational; such as implementing a customer health scoring framework, building headcount modeling and capacity planning for the CSM team, forecasting churn and retention, implementing and refining CSM processes, refining the onboarding process, and analyzing CSM and overall business performance. You will be seen as the key business partner for the Customer Success team, and you will support the daily operations of the Customer Success team. You will partner closely with the Sales Enablement, Business Applications (SFDC), Analytics, and other roles to ensure the broader organization is communicating effectively and working collaboratively.

Regional Director (Texas)

MongoDB
Austin
1 week ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Senior Product Marketing Manager - API Platform

Plivo
Austin
2 weeks ago
+23
Plivo is expanding to Austin, TX and we are seeking a high-performing Product Marketing Manager, responsible for customer insights, go-to-market strategy, and new customer growth for our core API platform. The position involves leadership, project management, and cross-functional coordination with Marketing, Sales, Product Management, Support, and other stakeholders.

Senior Product Marketing Manager - SIP Trunking

Plivo
Austin
2 weeks ago
+23
Plivo is expanding to Austin, TX and we are looking to hire a Product Marketing Manager, responsible for customer insights, go-to-market strategy, and new customer growth for our newest product, Zentrunk. The position involves leadership, project management, and cross-functional coordination across the customer lifecycle, working with customers, Marketing, Sales, Product Management, Support, and other stakeholders.

Technical Support Engineer - Americas

Plivo
Austin
2 weeks ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Content Marketing Manager

Plivo
Austin
2 weeks ago
+23
Plivo is expanding to Austin, TX. We are looking for a strong content marketing manager to plan and execute on our content strategy, which will have a heavy focus on account-based content designed to generate new prospects and advance existing opportunities.  In addition to creating some content on your own, you will also act as project manager for a team of content creators to develop content tailored for specific, targeted accounts and work closely with the sales and product teams to identify communication needs for specific accounts.

Junior Technical Support Engineer - Americas

Plivo
Austin
2 weeks ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

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