Austin Tech Jobs and Startup Jobs

4

Magento Customer Success, Central Americas Manager

Adobe
Austin
1 day ago
+57
Responsibility for leading CSMs in the Central Region of the United States. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers within your region. Communicate the value proposition for the Magento platform and understand how it is applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer satisfaction/net promoter scores. Lead the customer experience.

SEO Strategist

Effective Spend
Austin
4 days ago
+39
Effective Spend is looking for an SEO Strategist to join our innovative, growing SEO & Digital PR team. Effective Spend specializes in comprehensive SEO strategies including industry-leading content marketing, digital PR, and on-page technical optimizations. The ideal candidate has solid, hands-on experience in both technical and content SEO strategies and enjoys working directly with clients to help them grow high-quality web traffic and

Cloud Customer Success Manager

Adobe
Austin
2 weeks ago
+57
You will manage relationships with new and ongoing clients and serve as their primary point of contact within Magento. You will be responsible for welcoming new merchants to Magento, setting expectations for their experience with Magento Enterprise, balancing ongoing account updates and inquiries from your clients, and maintaining a high rate of customer satisfaction within your portfolio. The clients you will collaborate with are sophisticated, mid-tier brands and retailers with complex requirements. The primary measure of success for Customer Success Managers is the success of portfolio accounts and the happiness level of merchants within their assigned portfolio. Over time it is encouraged that you will become the trusted advisor and Magento guide to your clients.

Customer Support Associate

SelfMade
Austin
1 month ago
+12
In this role you will be supporting our Customer Success initiatives. Initially, this means making sure that all of our partners are set up with the various tools we need to run their marketing campaigns. Whether that’s by jumping on a call and doing screen shares or building walk-throughs to decrease friction for our partners, your goal is making sure the tech and logistic aspects of on-boarding are seamless. You will also support day-to-day admin needs, including billing and tech support.

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