3 months ago
The Implementation Consultant is responsible for working with clients and across multiple teams to define use cases, provide recommendations, and implement the LumApps platform based on digital workplace best practices and recommendations.
This includes identifying pain points and gaps, defining use cases, providing best practices, and implementing solutions based on the client’s vision, goals, and objectives. This role is also responsible for collecting data and coordinating with other teams to ensure the efficient and successful delivery of all deployment components.
This role serves as a subject matter expert for product configuration and implementation best practices on the product and/or service they are supporting. This role is instrumental in effectively communicating challenges to the appropriate teams to ensure positive client experiences.