Austin Tech Jobs and Startup Jobs

Seeking a technically savvy and customer-centric contributor to join our team. This position will require a rare blend of product expertise, business strategy, and outstanding service to drive maximum platform value and adoption of solutions within our customer base. This team member will work with leading customers to develop and implement a cohesive approach to utilizing Marketo platform capabilities to achieve business results. The role includes driving adoption and value realization through delivering deep product expertise, technical advisory, standard methodologies, and product training to customers, as needed. The Customer Success Specialist should have strong digital marketing, marketing automation, and/or campaign management background with strong technical acumen, be highly customer-centric, forward-thinking, analytical, creative team-player who pays attention to detail.

The Senior Technical Product Marketing Manager (PMM) is responsible for the marketing strategy and go-to-market initiatives for our Cloud Technologies. The role will focus on building and leading strong messaging for Marketing and IT buyers and System Integrator partners, engaging with technical audiences to evangelize product capabilities, enabling field teams to position and promote them, and partnering with corporate marketing to target the right buyers and influencers. This includes working with our engineering and product team to deeply understand the product capabilities and value for our targeted markets and influence the product development for the targeted use case experiences.

The Product Marketing Specialist (PMM) is responsible for the marketing content strategy and go-to-market initiatives for a core Magento product area. The role will focus on building and managing strong messaging for Marketing and IT buyers and System Integrator partners, engaging with technical audiences to evangelize product capabilities, enabling field teams to position and promote them, and partnering with corporate marketing to target the right buyers and influencers. This includes working with our engineering and product team to deeply understand the products capabilities and value for our targeted markets and influence the product development for the targeted use case experiences. The PMM will also conduct market research to influence product direction and roadmap, go-to-market programs and business decisions. Using this information and knowledge the PMM will develop key messages and value propositions and drive creation of collateral to drive marketing and sales activities. As a senior member of the team, the PMM will take an active role in ensuring the product meets revenue targets and strategic goals. The position will report to Director of Product Marketing, SMB Commerce.