Operations Jobs in Austin

85

Data Center Security Compliance Manager

Cloudflare
Austin
1 day ago
+42
We are looking to hire a Data Center Security Compliance Manager. This role will be responsible for working with a wide range of compliance operational matters supporting Cloudflare’s growing global data center footprint. At Cloudflare, security compliance is seen as an extremely important business function. Not only is it an incredibly important tool to give our customers confidence in our products, but it is also the pathway to a well-tuned, functional Information Security management system and program. We do not believe in tick-box security, for us compliance is a pathway to doing things right.  This will be a chance to work on real security problems in a billion dollar business. We guarantee that you won’t get bored. So it should come as no surprise why we need someone who thinks like a hacker too.

Systems Engineer - Infrastructure Hardware Tools

Globalization Lead

Senior Director - Head of Real Estate & Workplace Operations

Senior Network Engineer

IT Business Systems Manager

Head of Commercial Hardware Acquisition

Customer Success Manager - Associate

Technical Support Engineer - Multilingual Preferred

Systems Engineer - Hardware Validation

Associate Customer Success Manager - Latin America

Customer Support Manager (North America)

Technical Support Engineer - Returnship

Load 9 more jobs13 jobs at Cloudflare

Customer Operations, Enablement Manager

EZ Texting
Austin
1 day ago
+47
The Customer Operations team is looking for a high velocity hands-on Enablement Manager to design, develop and deliver onboarding and continuous training programs that will enable and accelerate our teams ability to achieve their goals and deliver on our strategic growth initiatives. In this role you will create training and development programs that enable Sales, Customer Success, Account Management, and Support to unlock revenue across the LAER model (Land, Adopt, Expand and Renew). This is done through the lenses of talent management, asset management and communication management with an emphasis on cross-functional collaboration. This is a new position that has the opportunity to define and elevate the role of enablement within the EZ Texting organization.

Client Support Specialist (contractor)

Medici
Austin
1 day ago
Medici is seeking temporary Client Support Specialists to provide exceptional support to its large base of healthcare clients by promptly responding and resolving questions via chat, phone, and email. The ideal candidate will be a fast learner that can quickly learn new technology, focus on multiple priorities and create a phenomenal Medici client experience. To be successful you must have experience working with SaaS tools like Zendesk, Salesforce, Hubspot, Helpscout, Slack or similar tools.

Technical Support Engineer - Adobe Commerce Cloud

Adobe
Austin
2 days ago
+57
The Technical Support Engineer will provide support for the global Adobe Commerce Cloud customer base. Key elements of the role involve handling technical application and infrastructure issues and ensuring our customers are set-up for success. You will take ownership of high priority customer issues while working with the extended Adobe Support and Engineering teams. Team members will be required to thoroughly troubleshoot and document customer cases to ensure effective problem and preventative case management. The objective of this group is to create memorable customer experiences for our customers resulting in them being wildly successful using our products.

Training & Development Associate

Social Solutions
Austin
2 days ago
+26
The Customer Training Team at Social Solutions is seeking an energetic, creative, and motivated Training Associate in Austin, TX! If you enjoy creating beautiful training content, conducting customer trainings for nonprofit & public-sector clients, and managing our training content library, then this is the job for you!

Head of Provider Partnerships

Medici
Austin
2 days ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Technical Systems Manager

Evernote
Austin
3 days ago
+35
The Technical Systems Manager is the point person for maintaining relationships and communication with the vendors who provide all Support, Success, and Sales platforms. The Technical Systems Manager is responsible for the deployment and maintenance of Evernote’s Customer Experience systems. The Technical Systems Manager compares vendor options and recommends technical solutions. The Technical Systems Manager partners with Operations stakeholders to gather requirements for implementation of technology integration and migration. 

Real Estate Agent Assistant

REX
Austin
3 days ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Associate Real Estate Listing Agent

REX
Austin
3 days ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
3 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP of Strategic Customers (West Coast)

Arrive Logistics
Austin
3 days ago
+49
As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
3 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
3 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Customer Support Engineer

Civitas Learning
Austin
3 days ago
+24
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

Technical Support L1 (2nd shift - Domain)

WP Engine
Austin
3 days ago
+24
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
3 days ago
+24
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Sr. Customer Success Manager - Team Lead

Miro
Austin
4 days ago
+17
 Miro is growing its Customer Success team and we are looking for customer-focused individuals to join us! A ‘Sr. Customer Success Manager - Team Lead’ has many responsibilities from onboarding Enterprise clients and setting them up for success to deepening the relationship with existing customers and increasing the value they get from our services. This person will also have the responsibility of overseeing the performance of Miro’s Customer Success Managers in our Austin office and will work as a player/coach to ensure an excellent customer experience for all of our central and East Coast accounts. 

Senior Analyst, Risk & Compliance

Medallia
Austin
4 days ago
+50
Develop Medallia’s FedRAMP policies and standards in collaboration with internal teams. Build and maintain the controls matrix, in alignment with multiple compliance frameworks including SOC 2, ISO 27001, FedRAMP and HIPAA. Coordinate all aspects of Medallia’s FedRAMP ATO certification continuance, day-to-day operations and tactical execution of FedRAMP continuous monitoring compliance process (ConMon). Own the annual FedRAMP audit process, educating resources about controls responses and integration to their day-to-day processes. Prepare compliance reports, identify issues and escalate through proper governance channels as needed. Support key business initiatives by identifying security and compliance related risks. Collaborate with teams across Medallia, validate that security controls are implemented and develop recommendations to remediate control deficiencies. Lead the security review component of vendor governance. Prepare status reports and updates for senior leadership.

Technical Support Associate (2nd Shift)

DISCO
Austin
4 days ago
+39
Use your technical skills to understand and address data file issues, identify and navigate network problems, and diagnose issues. Analyze client’s needs, fully understand their requirements and determine the appropriate course of action. Proactively monitor open tickets, contact customers, and provide updates on a timely basis. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns. Work directly with customers advising them on how to best leverage DISCO in their day to day activities. Proactively contribute to improvements in documentation and our product. Help define business and technical requirements for improving the day to day activities of the department. Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.

Technical Support Associate

Technical Support Associate (2pm-10pm Shift)

Operations Manager

Arrive Logistics
Austin
5 days ago
+49
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $41,217
Min: $29K
Max: $75K
Operations Associate $52,757
Min: $28K
Max: $78K
Office Manager $53,248
Min: $36K
Max: $72K
Sales Operations Analyst $59,329
Min: $40K
Max: $110K
Desktop Support $62,000
Min: $40K
Max: $95K
Technical Support $63,578
Min: $25K
Max: $134K
Business Analyst $72,713
Min: $48K
Max: $115K
Client Success Manager $73,034
Min: $35K
Max: $125K
Customer Support Manager $84,747
Min: $60K
Max: $130K
Operations Manager $87,370
Min: $45K
Max: $140K
Marketing Operations Manager $87,741
Min: $58K
Max: $200K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Business Intelligence Analyst $95,692
Min: $80K
Max: $120K
Sales Operations Manager $95,847
Min: $70K
Max: $152K
Director of Operations $129,009
Min: $85K
Max: $185K
Director of Customer Success $138,058
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $186,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $201,714
Min: $110K
Max: $300K

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