Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

118

Customer Success Manager

ClearDATA
Austin
43 minutes ago
+37
ClearDATA is seeking a talented Customer Success Manager to join our rapidly growing company. This is an excellent opportunity for you to leverage your account management expertise and gain new skills in the world of hosted and managed services while being part of the Health Care revolution to the Cloud. The ideal candidate will have experience working with Enterprise and/or Mid Market clients in a SaaS model, cloud hosting environment, or cloud-based professional services. Experience with Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is a huge plus. In our fast growth environment, we are looking for people that are eager to continuously learn and willing to work to make it happen.

Director, Go-To-Market

Vista Consulting Group
Austin
2 hours ago
+32
We are searching for a Director of Go-To-Market, who will operate as the "go-to-market captain" for a group of Vista portfolio companies. As a captain, this individual works side by side with c-suite executives within the portfolio, focusing on heads of sales/marketing, to identify which strategies and Vista Best Practices can be leveraged and to drive business results. Working closely with the Value Creation Director, the captain serves as the subject matter expert and driver for GTM strategy within their companies, acting as the lead on efforts to improve sales productivity, process and tools, and bringing in VCG experts on Marketing, Sales Enablement, Strategy & Customer Success to create processes that enable the full GTM ecosystem. With the expertise this individual brings to the role, they will also help to create and shape Best Practices, develop and grow executive talent within Vista family companies, and strengthen connections between businesses in the Vista ecosystem. Given its scope and reach, this role offers unlimited potential to leverage expertise and have lasting impact within organizations.

Director, Technology Consulting

Vista Consulting Group
Austin
2 hours ago
+32
Understanding product and technology maturity and their ability to support the investment thesis is critical to success and long-term value creation. The Director of Technology Consulting will partner with other team members to advise portfolio companies to achieve transformational success, by improving or changing their technology organization, stack and processes aligned with the value creation plan. In addition, this individual will partner with other members of the Product and Technology practice to provide acquisition guidance, market and technical due diligence, technology roadmap assessments and technology and organizational integration planning.

Executive Assistant

Vista Consulting Group
Austin
2 hours ago
+32
The Executive Assistant will be responsible for providing high-level, administrative support to several busy senior level executives within the company: Including, but not limited to, managing their schedule, meetings and travel. This position requires that you are highly organized, can juggle many tasks at once, are not easily overwhelmed, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. The Executive Assistant maintains and protects highly confidential corporate information, is the first point of contact in person and on calls for executives from internal departments and external clients, and works independently with minimal supervision or direction. The Executive Assistant is a trusted and effective partner to the Executive team and a helpful and willing contributor to the Administrative team.

Associate Director, Value Creation

Vista Consulting Group
Austin
2 hours ago
+32
We are looking for an Associate Director, Value Creation to join Vista Consulting Group (VCG), the operating and consulting arm of Vista Equity Partners (VEP), the leading private equity firm focused on investing in software, data, and technology-enabled businesses. The Associate Director, Value Creation will be a strategic partner that will work hand in hand with the CEOs and their leadership teams of our portfolio companies. The Associate Director, Value Creation will work closely with senior executive teams at our portfolio companies to identify value creation opportunities, shape and align on implementation, and support their execution and long-term success. We value the differentiated skillset and experience that top-tier consultants bring to our organization. This represents a unique opportunity for the right candidate to leverage his/her generalist / all-around athlete / utility player toolkit to create impact in the near term with the possibility to eventually transition to operating executive roles in our portfolio. The ideal candidate will have three to four years of post-undergrad or two to three years of post-MBA strategy consulting experience at a top-tier firm. Some casework or exposure to the technology space is preferred but not required.

IT Support Specialist

MongoDB
Austin
17 hours ago
+41
MongoDB is seeking the newest member to join their IT Support Team. You will join an existing team that provides technical support for all of our global offices and remote staff. This role covers support for the US West / APAC East region and is based in Austin, TX. Our goal is to maximize the efficiency of our colleagues through the use of technology. This means we split our time between providing top-notch end user support, and developing smart

Executive Assistant

Lightspeed Systems, Inc.
Austin
23 hours ago
+21
Lightspeed Systems is looking for an Executive Administrative Assistant to provide high-level, administrative support its senior level Executives, including the CEO. Working from our headquarters office (located near Bee Caves/Mopac in Austin, TX), you will be an instrumental and valued extension of the efforts of these organizational leaders. This role requires expert level in professionalism. Your expertise, unparalleled discretion,

Sourcer / Oil and Gas

RigUp
Austin
1 day ago
+27
Finding jobs for the men and women who power oil & gas is what motivates us. We’re looking for the rockstars who are passionate about building meaningful relationships with these individuals, working on our customer’s behalf to source his or her’s next role in the oilfield. You will actively manage and find opportunities for all hands across multiple categories, basins, and job profiles. You will work actively to understand our labor market needs, driving the business forward to enable job placement for the largest base of qualified labor in the industry.

Director Enablement & Training

Customer Engagement Specialist

Network Engineer

ClearDATA
Austin
1 day ago
+37
The ideal candidate will have experience performing network engineer responses in a large enterprise-customer environment with ISP or MSP focus, and troubleshooting complex Enterprise networks. This role must have an excellent troubleshooting methodology and superb customer service skills. Experience working with GCP, AWS, or Azure is highly preferred. We are looking for engineers that are willing to go above and beyond to make it all go smoothly for the customer, this is frontline action!

Customer Success Consultant

Compeat
Austin
1 day ago
+18
As a Customer Support Consultant, you will be a member of the Customer Support department. We are the primary liaison for our customers. We are responsible for new client implementation and training as well as daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers. ­

Senior Customer Success Manager - Lead NORAM

Medallia
Austin
1 day ago
+34
In this role, you will help to accelerate deal cycles to close and maximize revenue by partnering with Sales in proposal-building, pricing, quote generation, and opportunity management. This is all in the effort to structure profitable and compliant transactions to the mutual benefit of Khoros and its Customers. You will also help manage and lead weekly calls for review of strategic deals and approvals of discounts and concessions.

IT Security Analyst

Procore Technologies
Austin
1 day ago
+20
Identify, document and report security issues and concerns to officials. Follow-up on action items to resolve IT and program security issues. Develop remediation plans and coordinate activities with other organizational departments. Optimize up-to-date technical solutions and processes, including: analyzing vulnerability reports (Qualys or Nessus related data) and audit logs (Splunk, SUMO). Create actionable reports of findings to be provided to customers. Utilize Anti-spam/anti-spyware, enterprise configuration and integrity management tools. Manage common threats and issues leading to security incidents, e.g., common forms of malware, credential phishing, "drive by" host compromises, internal data spillage events, and inadvertent data leaks. Host forensics skills, including collecting and analyzing system artifacts (file system, memory, running processes, and network connections) to assess potential compromise. Utilize technical basics, including networking fundamentals, common application protocols, system architecture, and basics of software development. Research and learn unfamiliar technologies quickly, adapting existing knowledge and processes to investigate and resolve security issues.

Customer Success Manager, Enterprise

Customer Success Field Enablement Specialist

Customer Support Representative

Security Engineer

IT Security Engineer

Systems Engineer

Information Systems Engineer II

Customer Success Manager, Procore.org

Load 5 more jobs9 jobs at Procore Technologies

Account Manager, Mid-Market (Austin)

Medallia
Austin
1 day ago
+34
Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great. Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a

Strategic Relationship Manager

A Cloud Guru
Austin
1 day ago
+30
As a Strategic Relationship Manager you'll be a champion for our customers and identify, establish and nurture relationships with executive-level sponsors across our enterprise base. You'll be responsible for accelerating existing business growth, expanding relationships with our clients, and mitigating churn risk. Success in this position requires exceptional consultative sales, account management, a willingness to experiment, and a passion for helping other achieve results. You're optimistic, empathetic, and constantly look for opportunities to improve systems, process and results. You thrive in our ever-changing, fast-paced startup environment. Ideal candidates will have the ability to drive growth and relationship strategy coupled with a willingness to roll up their sleeves and execute the tactics.

Business Systems Analyst

Khoros
Austin
1 day ago
+52
Our Business Applications team is looking for a Business Systems Analyst to join our Austin office. As a Business Systems Analyst, you'll have the opportunity to work in an environment where no two days are alike - no same old, same old here! Collaborating with business sponsors on various projects from deploying new systems to enhancements of existing enterprise applications is all in a day's work. You'll have an integral part in managing systems across various business units while providing prompt and complete resolution to technical challenges and business issues.

Customer Success Manager II

Khoros
Austin
1 day ago
+52
We are looking for exceptional Customer Success Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer's journey. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time. The key to achieving this success is effective adoption of our products across a customer's organization, technical success and aptitude, high impact results that align to a customer's business objectives, a strong support system and continuous strategic and relationship alignment.

Technical Support Engineer - Spanish Speaking

Cloudflare
Austin
2 days ago
+21
We are seeking a Technical Support Engineer to join our team. You will work with our users on the most complicated technical support issues as well as the Technical Operations team responsible for running our global, distributed network. You will also build system tools including writing web security firewall rules and build analytics tools. This is a position where you will be working directly with our customers, while learning the inner workings of Cloudflare's technology and the products we offer.

IT Technical Billing Lead

IT Operations Engineer - Linux

Technical Support Engineer - Returnship

Team Lead, Customer Success Manager

Customer Success Manager - Mandarin & English Speaking

IT Billing Applications Manager

IT Support Technician

Customer Success Manager

Load 5 more jobs9 jobs at Cloudflare

Technical Account Manager

BigCommerce
Austin
2 days ago
+24
As a Technical Account Manager based in our Austin Four Points Office you will operate as the lead technical point of contact for any and all matters specific to your customers and advise some of the most exciting and fastest growing merchants in eCommerce. By developing a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors you will offer industry leading advocacy, drive client revenue growth, and help our clients Sell More!!

( MAC ) Desktop Support Engineer II

Technical Support Representative

Customer Care Technician

HotSchedules
Austin
2 days ago
+40
Join our Customer Care team and be a part of the excellent support system that we provide for our users. We take pride in delivering outstanding service to both external and internal customers and exemplifying teamwork on a daily basis. You will be working side-by-side with other technicians and will provide technical assistance and training to our customers.  This position requires handling a full range of tasks, so multi-tasking is a necessity. With our mission to provide an unparalleled customer experience, we offer support seven days a week and require weekend availability from our team members.

Cloud Support Engineer, IdentityNow

SailPoint
Austin
2 days ago
+32
The Cloud Support Engineer is part of our Services Support team and plays an important role in post implementation support of SailPoint’s Identity as a Service offering, IdentityNow.  You will be working directly with our customers and implementation partners to identify the cause of any post-deployment Out-Of-The-Box issues and works with the larger team to help resolve them to ensure the success of the customer and the highest customer satisfaction.  

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,214
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,778
Min: $36K
Max: $72K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Technical Support $55,601
Min: $25K
Max: $85K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,891
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $93,956
Min: $73K
Max: $120K
Sales Operations Manager $96,712
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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