Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin


Manager, Network Infrastructure

2 hours ago
Infrastructure Engineering & Cloud Operations (IECO) is transforming into a best-in-class organization optimized for our modern cloud solutions.  As a Network Manager in IECO, you’ll lead a team of Network Engineers responsible for our public and private cloud infrastructure. You’ll focus on quality and process while advancing our automation and engineering capabilities to deliver a highly scalable, reliable, secure and performant platform that delights our customers. Also, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Systems Architect, Infrastructure & Operations

Customer Success Manager, Senior

IT Change Management Analyst

Principal Engineer, Unified Communications

Systems Engineer, Email Services

Director, IT Infrastructure and Operations

Manager, IT Change Management

IT System Operations Technician

VP of Professional Services

Customer Support, Associate

Customer Success Manager, Payments

Senior Network Engineer

Load 9 more jobs13 jobs at Blackbaud

Incident Response Analyst

11 hours ago
Investigate, analyze, contain, and report IT security incidents in accordance with the incident response plan. Be a part of the incident response on-call rotation, which may include weekends and holidays. Create documentation and contribute to process build out for incident response. Help enhance and mature incident response practices. Work with and assist employees with security questions or escalations. Perform network/system forensic investigations. Learn and cross train in all CLEAR technologies. Conduct internal and external security audits. Recommend and install appropriate tools and countermeasures. Define, implement and maintain corporate security policies. Work with key business leaders to help identify critical assets and their protection.

Customer Success Manager

11 hours ago
Improve customer relationships as they move through the on-boarding process from the post-sale phase, thru transition to the Solutions team, and then throughout their time at ScaleFactor.  Are always a step ahead in anticipating, setting and communicating customer expectations throughout the on-boarding phase. Manage all aspects of the customer journey from leading meetings, facilitating introductions to other team members, etc. Determine and understand customer’s needs and map to ScaleFactor’s software offerings. Identity and articulate themes from customer accounting and finance infrastructure and systems data. Own the relationship with assigned customer accounts, including increasing adoption, driving correct usage, ensuring retention, increasing renewals, and increasing overall satisfaction. Bridge the gap between Customer Support and the Product teams. Work to establish a trusted relationship with each customer while driving the continued value of ScaleFactor’s products. Act as a customer advocate to collaborate and share customer feedback internally with Product, Engineering and other cross-functional teams to enhance ongoing product development efforts.

Account Manager

12 hours ago
WHAT YOU'LL DO Manage, retain, and grow customer relationships Troubleshoot their issues in a timely manner with a positive attitude Think creatively about how to consistently surprise and delight customer offices Customize the process to seamlessly onboard new and future customers Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve

Frontline Customer Support - Accounting Software

13 hours ago
Provide top-notch support to R365 customers via phone, email, screen sharing, Zoom meetings, etc. Respond to client questions, troubleshoot issues, and recommend or perform actions to correct problems. Address user tickets in a timely manner regarding technical issues related to restaurant software. Educate and direct customers where to find training and self-help articles. Conduct remote troubleshooting and guide users with simple, step-by-step instructions. Gather necessary information to add value in assisting a specialist to solve deeper issues. Communicate professionally and effectively. Innovation, Quality, and Accountability in all you do!!

Accounting Onboarding Coach

13 hours ago
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants.  We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our client list includes well known franchises to your favorite local spot, fine dining to fast

Accounting Support Specialist

13 hours ago
Restaurant365 is a rapidly growing SaaS company disrupting the restaurant industry! Our cloud-based platform provides a unique, all-in-one solution for accounting and store operations for restaurants.  We are one of the fastest growing tech platforms in the restaurant space and we recently secured a $20M investment from Bessemer Venture Partners. Our clients include well known franchises to your favorite local spot, fine dining to fast casual…

Customer Service Account Representative

Keller Williams Realty International
13 hours ago
Serve as the first point of contact for all inquiries and questions received via phone and email. Advise clients on how KW MAPS Coaching programs, products and events can best support their business needs. Build relationships by proactively calling clients to determine satisfaction and maintain accurate feedback. Participate in events, including processing event registrations and assisting on-site during events. Process, track and resolve all requests in database. Other duties as assigned.

Strategic Account Manager

13 hours ago
We are seeking a talented, bright, and energetic professional with account and relationship management experience to  join our Austin team.  The perfect candidate will be a self-starter who is highly analytical, detail-oriented, and has the ability to make and articulate clear, informed recommendations. The position is fast-paced and highly visible to our executive leadership team, and it offers excellent  potential for upward mobility. The

Executive Assistant to the CEO

13 hours ago
I’m seeking an emotionally intelligent, highly energetic, positive individual who loves life and is just as excited to take on the world as I am. If you leap out of your bed every morning doing cartwheels, consider yourself as tenacious, unflappable, and motivated with a sheer grit to be at the top of your game, you may be the right fit. If this sounds like it might be for you, please keep reading.

Customer Support Specialist (2nd Shift)

Social Solutions
13 hours ago
Achieve proficiency with ETO software functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects . Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Vice President Client Success

Systems Administrator

Administrative Assistant

Vista Consulting Group
13 hours ago
The Administrative Assistant will be responsible for providing high-level, administrative support to several junior level professionals within the company: Including, but not limited to, managing their schedule, meetings and travel. This position requires that you are highly organized, can juggle many tasks at once, are not easily overwhelmed, and are comfortable interfacing with all levels of internal management and staff as well as outside clients, vendors and candidates in a fast-paced environment. The Administrative Assistant maintains and protects highly confidential corporate information, is the first point of contact in person and on calls for executives from internal departments and external clients and works independently with minimal supervision or direction. The Administrative Assistant is a trusted and effective partner to the Executive team and a helpful and willing contributor to the Administrative team.

IT Technical Billing Lead

13 hours ago
The IT Billing Technical Lead will manage and coordinate activities concerning Cloudflare’s self-service subscription billing platform including, but not limited to: researching functionality inquiries, managing enhancement requests, providing support for billing system releases and upgrades, and leading the triage and resolution of issues.

IT Operations Engineer - Linux

Technical Support Engineer - Returnship

Team Lead, Customer Success Manager

Customer Success Manager - Mandarin & English Speaking

IT Billing Applications Manager

IT Support Technician

Customer Success Manager

Technical Support Engineer - Spanish Speaking

Load 5 more jobs9 jobs at Cloudflare

Head of Provider Partnerships

13 hours ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Customer Success Manager - Austin

13 hours ago
The OneSpot Customer Success team is growing! We’re looking for an experienced SaaS Account / Customer Success Manager to join our Austin office. This role reports to the SVP of Customer Success and will be charged with the management, retention and growth of strategic accounts. You will own accounts after the sale and work with the product and integration team to make sure that OneSpot clients are successful and view OneSpot as an invaluable partner.

Customer Experience Associate

13 hours ago
We're passionate about customer experience here at Tecovas, and we're looking for someone to ensure our current and future customers have the best possible interaction with our brand and product.

Marketplace Manager

1 day ago
As a member of our Channel Team, you will play a critical role in Spreetail's incredible e-commerce growth. You will have the opportunity to work with some of the largest and fastest growing companies in the US. You could manage Spreetail's business with Amazon, Walmart, eBay, Wish, Google and several others.

Sr. Amazon Marketplace Manager

Head of Site Merchandising and Merchandising Operations

Software Tech Support Specialist

3 days ago
As a Software Tech Support Specialist, you will provide world class support for professional property managers who operate their vacation rental businesses using our SaaS products and our Business Technology Partners. Our SaaS products and APIs provide our customers with the tools they need in order perform day-to-day operations, everything from accounting, to managing bookings, managing websites, housekeeping and much more. As the first line of support for our customers, our mission is to delight our clients by responding quickly and effectively to their questions and issues using all available resources to, not only fix their problems, but train them to get maximum value from our products, and by advocating for them as we continue to develop and improve our products. We are invested in their success.

Executive Assistant

Global Claims Manager

Customer Service Representative - PennField Location

Software Technical Support Manager

Customer Service Training Specialist

NA Contact Center Quality Manager

Manager, Partner Success Integrated Teams

Load 4 more jobs8 jobs at Vrbo

Customer Success Field Enablement Specialist

Procore Technologies
3 days ago
We’re looking for a Customer Success Field Enablement Specialist to join our team. In this role, you’ll serve as the voice and advocate of Procore’s Implementation and Customer Support Managers and leaders. You’ll partner with the central enablement team, influencing and inciting action to drive the results. Successful candidates possess a curious and investigative disposition that allows them to develop a deep understanding of the current challenges and opportunities their teams are facing and can prescribe, recommend, and execute on programs and solutions. 

Customer Support Representative

Security Engineer

IT Security Engineer

Systems Engineer

Information Systems Engineer II

Customer Success Manager,

IT Security Analyst

Customer Success Manager, Enterprise

Load 5 more jobs9 jobs at Procore Technologies

Technical Support Manager (2nd Shift)

WP Engine
3 days ago
What is cool about this job In this role, you will be responsible for the personal and professional development of the team, and should demonstrate a passion for supporting the platform that our customers (and WordPress developers!) Love. This person should find solving problems irresistible, enjoy working collaboratively in a fast pace, 24/7/365 environment and understand that delivering a world-class customer experience is at the heart of our

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,214
Min: $29K
Max: $55K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,123
Min: $36K
Max: $72K
Technical Support $54,859
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,867
Min: $40K
Max: $95K
Client Success Manager $70,450
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $88,753
Min: $45K
Max: $140K
Senior Business Analyst $93,956
Min: $73K
Max: $120K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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