Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

127

Customer Support Associate

Skills Fund
Austin
2 hours ago
Named one of the Top 50 Start-Ups by Built In Austin, Skills Fund is the leading lender in the United States for skills-based higher education.  We underwrite higher education programs based on their jobs outcomes for students, and offer their students access to competitive financing products that empower them to transform their careers and lives. Since our founding 3 years ago, we’ve enabled thousands of students to obtain a high return on

Client Operations Specialist

EZ Texting
Austin
3 hours ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Director of Client Success

Schoology
Austin
3 hours ago
Actively manage our Client Success teams responsible for our Enterprise and SMB customers. Develop a resource-planning and business model for the Client Success team and own the development, communication, and deployment. Meet with clients on an as-needed basis to ensure quality service and make necessary adjustments to accommodate their needs. Manage the department’s day-to-day operations by setting priorities, establishing goals, and assisting in the development and implementation of internal policies and procedures. Act as executive level customer escalation contact for technical support issues, representing the company and client needs professionally, while supporting and championing your staff. Minimize schedule and technical risk by foreseeing and addressing obstacles proactively and aggressively. Empower team members to achieve their personal best and challenge themselves. Develop process and tools to streamline and measure overall organization development effectiveness.

Renewals, Team Lead

LogicMonitor
Austin
3 hours ago
+63
The Renewals Contract Team Lead is responsible for a team of Renewals Specialists dedicated to the renewal of SaaS contracts covering all global customers. The Renewals Team Lead monitors, measures and forecast the progress of the team against targets and performance goals

Renewals Specialist

LogicMonitor
Austin
3 hours ago
+63
The Renewals Specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer.The Renewals Specialist must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes.

Operations Analyst

LogicMonitor
Austin
3 hours ago
+63
The Operations Analyst will work closely with the Customer Success and Services leadership team to provide on-going support and maintenance of the organization’s business systems, processes, and data. You will develop, maintain, and improve procedures, documentation, and reports that help maximize Customer Success and services resources, and improve overall business results. This role is responsible for compiling the financial forecast of the Renewals and Services organization and communicating the forecast across the organization. A successful candidate will be a highly motivated, detail, process and customer service-oriented individual focused on meeting the needs of a growing and dynamic Customer Success and Services team by driving efficiencies and improvements. This position demands a high-level understanding of process and procedures that drive a successful Customer Success and Services organization.

Enterprise Customer Success Manager

LogicMonitor
Austin
3 hours ago
+63
The Enterprise Customer Success Manager's mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business customers. As the primary point of contact, the Enterprise Customer Success Manager is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Escalation Engineer - Mac

CrowdStrike
Austin
5 hours ago
+36
The ideal Escalation Engineering candidate is passionate about technology and customers.  A true problem solver, the Escalation Engineer will take personal ownership in seeing a problem through to resolution.  You will understand IT environments across heterogeneous operating environments.  You will be comfortable speaking with security, engineering, sales, as well as customer operation teams. Candidates must have advanced technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Receptionist

Data Center Technician

Sr. Network Engineer

Manager, IT Network Engineering

Audit and Compliance Analyst

Load 2 more jobs6 jobs at CrowdStrike

Website Operations Specialist

GoDaddy
Austin
8 hours ago
+28
This role will be comprehensive and will play a part in each step of the process. Use independent judgment to diagnose the current state of a customer’s website and domain Check each website preview for quality prior to sending out to customers. Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization. Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies. Complete final QA and publishing of the websites. Support customers post-launch with website requests. Support other Operations teams as needed to maximize customer retention. Any other responsibilities as may arise in the context of a fast-moving startup.

Acquisitions Associate @ Bungalo

Amherst
Austin
8 hours ago
+15
Assisting with activities related to the acquisition of single-family residential investments. Assist with analyzing data and preparing reports for senior management. Answering, responding to, and directing inbound inquiries (via phone and email) with internal call center staff and other facets of the business including, brokerage, title and escrow, investment team and direct marketing group. Assisting in asset-level research and data entry. Interaction with other internal groups.

Customer Success Manager

Shogun Enterprises Inc.
Austin
8 hours ago
+13
Are you the friendliest person you know? Do you like to solve problems, collaborate with teams, and ensure customers have an amazing experience? If so, then you are the person we are looking for to be the CSM for Hearth!

Customer Success Engineer

SpyCloud
Austin
19 hours ago
+21
SpyCloud is a pioneer in breach discovery. We strive to help businesses of all sizes mitigate data breaches by proactively alerting when employee or company assets have been compromised. We accomplish this through our early-warning breach detection service powered by a world-class team of intelligence analysts. We are in search of an experienced Customer Success Engineer to join our team. Reporting directly to the Head of Product Strategy and

Retention Specialist

GoDaddy
Austin
19 hours ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Senior Manager, Owned Events

WP Engine
Austin
20 hours ago
+15
You'll lead a cross-functional internal content team in developing event agenda strategies, leading all parties with regards to topic themes, abstracts, bios, presentations, videos, etc. You'll drive sales engagement and enablement to ensure targeted audience recruitment and event follow-up strategies, building guideline documents and talking point sheets. You'll develop pre and post-event success metrics with consistent reporting across all events in the series. You'll work with brand management, communications, social media and demand generation in-house teams to develop and drive pre-event awareness and communications plans that are executed with excellence. You'll bring your best practices and strategies for energizing past and potential attendees.

Executive Assistant (C-Suite)

Amherst
Austin
22 hours ago
+15
Amherst is looking for an Executive Assistant to join our fast-paced team in Austin, TX. The Executive/Administrative Assistant will provide executive level support to the President of Amherst Residential, and Chief of Staff under our Amherst Residential division, a subsidiary of Amherst Holdings based in Austin, TX. This Executive Assistant should have experience supporting C-Level Executives, be technically savvy, and possess a strong track record of success. The hybrid nature of this role requires advanced administrative, organizational and communication skills. The EA must be highly professional, polished, energetic, and have a positive attitude as they provide assistance to senior executives and clients.

Executive Assistant

Opcity Inc
Austin
1 day ago
+14
The Executive Assistant will oversee all administrative operations for members of the Executive team. This role requires expert level in professionalism. Your expertise, unparalleled discretion, professional agility, and honed attention to detail will be essential to collaborating and driving specific projects and deliverables. Working at our headquarters located at the Met Center, you will be an instrumental and valued extension of the efforts of these organizational leaders. To be able to do your job effectively, you must establish and build a rapport and build a list of preferences of all executives.

Customer Service Representative

Call Center Representative

Client Success Representative

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Director / Senior Manager of IT Operations

Load 3 more jobs7 jobs at Opcity Inc

Customer Success Enablement, E-learning Specialist

Procore Technologies
Austin
1 day ago
+20
To be successful in this role, you’re incredibly organized with great time and project management skills. You’re the type of person who drives rigorous execution with high accuracy and solid attention to detail, even in a high-volume and dynamic environment. Our Customer Success organization is scaling quickly and we are defining many processes for the first time, so you should be a self-starter who is comfortable with ambiguity.

Systems Analyst

Customer Support Representative

Customer Success Manager, Emerging

Workplace Assistant

Bilingual Customer Support Representative (Spanish)

IT Security Analyst

Information Systems Engineer II

Load 4 more jobs8 jobs at Procore Technologies

NOC Engineer

Personify
Austin
1 day ago
+12
·         Proactively monitor, analyze and review the infrastructure and execute problem avoidance practices in order to maintain a high level of reliability and availability (patching / updating). ·         Perform initial problem analysis and triage escalating trouble tickets when appropriate. ·         Open and track trouble tickets to resolution, either resolving or escalating to appropriate level of support. ·         Responsible for Root Cause Analysis on all customer-affecting outages. ·         Communicate with other departments to report and resolve software, hardware, and operations problems. ·         Create and maintain documentation around procedures and policies.

Sr. Network Engineer

Bright Health
Austin
2 days ago
+25
The Sr. Network Administrator reports to theDirector, End User Infrastructure Computing Support and works closely with all areas of technology to ensure a resilient infrastructure. TheSr. Network Administrator acts as our expert for all internal network components within the organization. TheSr. Network Administrator is responsible for implementing, monitoring and enforcing standards and policies for technology and physical office environments. TheSr. Network Administrator is responsible for managing infrastructure for a fast-growing environment following industry best practices and regulatory requirements.

Client Success Manager

EZ Texting
Austin
2 days ago
+35
The Customer Success Team is EZ Texting's connection to the customer, communicating via phone and email to ensure that we exceed every customer’s expectations, and acting as an ambassador of all EZ Texting brands. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, educating them on the best way to utilize our solutions, and proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $38,882
Min: $29K
Max: $55K
Operations Associate $50,440
Min: $28K
Max: $77K
Office Manager $52,296
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,929
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $75,445
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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