Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

121

Technical Support Specialist (1st shift)

WP Engine
Austin
6 hours ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

Technical Support Specialist (2nd shift)

WP Engine
Austin
6 hours ago
+15
You will be the face of our company and have an opportunity to deliver a world-class experience with every interaction with our customers on our live contact channels of chat and phone. You'll get to apply creative problem-solving techniques to identify and solve the source of problems while keeping our customers happy and engaged. Demonstrate commitment to continuous learning, to grow technical knowledge to better support our customers as well as strengthening your own technical skillset. Help maintain a great team and working environment by assisting fellow team members. We are a global inclusive team and we work together! Demonstrate a positive attitude when faced with change, working with your teammates and with our customers.

General Manager, Aceable

Aceable
Austin
12 hours ago
+39
Be accountable for the business unit’s performance versus a mutually agreed upon strategy and budget. Optimize the strategy and key initiatives to accelerate growth and profitability. Work with FP&A on optimizing product strategy. Work with Product and Marketing on optimizing exposure of the product to Aceable’s course takers as well as fostering programs to grow new prospects for the operation. Lead efforts to optimize call center costs while maintaining a high standard of quality in alignment with the Aceable brand. Manage a team of high caliber industry veterans, ensuring everyone is well-coordinated within Aceable as well as productive via managing people and procedures. Review organizational process flows and expenses with an eye towards further improving efficiencies.

Executive Assistant

Opcity Inc
Austin
12 hours ago
+14
The Executive Assistant will oversee all administrative operations for members of the Executive team. This role requires expert level in professionalism. Your expertise, unparalleled discretion, professional agility, and honed attention to detail will be essential to collaborating and driving specific projects and deliverables. Working at our headquarters located at the Met Center, you will be an instrumental and valued extension of the efforts of these organizational leaders. To be able to do your job effectively, you must establish and build a rapport and build a list of preferences of all executives.

Call Center Representative

Account Services Manager

Customer Service Representative

Consumer Success Representative - Spanish Bilingual

Consumer Success Representative

Senior Manager of Client Success

Partner Growth Manager

Consumer Success Supervisor

Client Success Representative

Load 6 more jobs10 jobs at Opcity Inc

Customer Success Manager, Mid-Market

Procore Technologies
Austin
17 hours ago
+20
Procore is expanding our Customer Success team! We are hiring Customer Success Managers to partner with clients to drive adoption, manage business processes, and build Procore’s business. This role is a balance of independent work within a dispersed, yet highly collaborative team.

Workplace Assistant

Senior Systems Manager

Customer Support Representative

Manager, Emerging Specialty Contractors

Senior Manager, Engagements

Information Systems Engineer II

Systems Analyst

Load 4 more jobs8 jobs at Procore Technologies

Experienced Logistics Professionals & Leaders

Shipwell
Austin
18 hours ago
About Shipwell Shipwell believes we are fundamentally changing the logistics industry by breaking the mold of how the supply chain has been operated since its inception. We work with thousands of shippers and carriers to create the first automated solution in logistics through an unmatched technology platform that enables everyone to ship like Amazon. With a fast-paced and gritty startup mentally, which is generating a lot of buzz in the

Technical Support Manager (2nd Shift)

WP Engine
Austin
20 hours ago
+15
What is cool about this job In this role, you will be responsible for the personal and professional development of the team, and should demonstrate a passion for supporting the platform that our customers (and WordPress developers!) Love. This person should find solving problems irresistible, enjoy working collaboratively in a fast pace, 24/7/365 environment and understand that delivering a world-class customer experience is at the heart of our

Technical Support Specialist L2

WP Engine
Austin
20 hours ago
+15
What's Cool about this job You will serve as the first point of contact for our premium and enterprise customers as well as an escalation point for our Level 1 Support Team, supporting all of their WordPress questions and needs. You will continue to develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both

Client Success Manager

DISCO
Austin
20 hours ago
+31
Client Success Manager   About DISCO   DISCO was initially developed at a litigation boutique in Houston. It was born out of the firm’s frustration with conventional eDiscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods to technology, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing eDiscovery solution in North

Team Manager, Customer Advocacy

Compeat
Austin
20 hours ago
+18
Team Manager, Customer Advocacy This position is available in either our Austin, TX or Petaluma, CA office.  Description Are you a strong leader in the SaaS Customer Advocacy space with a passion for restaurants and industry? Compeat, Inc. is looking for a team lead to guide and mentor a stellar group of Customer Advocacy Managers and Operations Managers. Interested? Read on and apply if you meet the criteria!  Responsibilities: Manage and

Customer Engagement Specialist

RigUp
Austin
23 hours ago
+24
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Customer Success Manager

Square Root
Austin
1 day ago
+24
Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery. Build strong relationships with our customers and gain a deep understanding of their industry and business strategy. Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business. Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems. Be the voice of the customer, essential to project success and helping our customers reach their goals!

Security Operations Manager

Duo Security
Austin
1 day ago
+13
As the Security Operations Manager, you will lead the team esponsible for incident response, vulnerability management, vendor security assessments, and security awareness for the entire company. In this role, you will be responsible for empowering the Security Operations team and contributing to and supporting the Security Operations vision.

Senior Customer Solutions Engineer

Manager, Customer Success

Customer Success Manager

Rapid7
Austin
1 day ago
+22
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals.

SaaS User Success Specialist

ShipStation
Austin
1 day ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

CUSTOMER SUPPORT MANAGER - MINERALSOFT

Drillinginfo
Austin
1 day ago
Our Customer Support Manager is ultimately charged with monitoring the day-to-day operations of our support team to ensure we are meeting our goals/metrics around the resolution of complex technical issues for our clients using the MineralSoft by Drillinginfo solution. The primary responsibilities of this role will include leading ticket reviews, coaching our functional and technical support team, putting in place practices to improve overall productivity, establishing and monitoring KPI’s, serving as an escalation point for complex support issues and helping to prioritize as well as resolve tickets in the Salesforce Service Cloud environment. The ideal candidate will have experience in a lead or management role for a support organization, will be able to resolve technical and functional complexities and will have strong communication skills. This position will be based in Austin, Texas. 

Office Coordinator/Executive Assistant

Modernize
Austin
1 day ago
+40
As the Office Coordinator/Executive Assistant at Modernize, you'll be on the forefront of a growing organization where you will play a key role in supporting the business and maintaining the office environment. You are a first-class organizer. We get messy around here and we need somebody who can herd, collect, disinfect and wrangle. You are fun, kind, innovative, hard-working, and patient. You like to bring people together and foster a diverse and thriving environment. We are in the business of connecting homeowners with high-quality local home improvement contractors and located in the heart of downtown Austin. Our downtown office space has an open floor plan that encourages collaboration and pushing each other to be our best. We take care of our team as well, with a solid benefits package, learning opportunities, regular company outings, beverages, snacks, music, and great co-workers.

Mailroom Clerk

Amherst
Austin
1 day ago
+15
The Mailroom Clerk is responsible for timely distribution of all incoming and outgoing mailings and parcels; including, opening, sorting, and distributing incoming mail, collecting outgoing mail, and maintaining electronic logs. Also may play a role in the achievement of the Key Performance Indicators and operational targets for the site, and perform duties with integrity & diligence in a professional manner.

KWRI College Associate

Keller Williams Realty International
Austin
2 days ago
+16
We are seeking talented college students to who have the potential to become the future leaders of KWRI! As our Spring 2019 College Associate, you will be introduced to multiple departments during their tenure, receiving personal business guidance including one-on-one consultations with key staff members, a personalized business reading list and networking opportunities with KWRI professionals. You will be launched into the day-to-day operations of KWRI, obtaining a global business perspective and building a foundation for a bright corporate future.

Customer Success Manager

GoDaddy
Austin
2 days ago
+28
An ideal candidate will have a strong working knowledge of all of GoDaddy’s products and services. They will know who to go to for what and be able to work through challenges as they arise. They will have a keen ability to make and maintain relationships with the marketing influencers/spokesperson in order to clearly communicate which products and services will be most beneficial to them, and be able to communicate how GoDaddy is driving their online presence through the development of success story content.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $38,882
Min: $29K
Max: $55K
Operations Associate $50,440
Min: $28K
Max: $77K
Office Manager $53,267
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $61,615
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $74,791
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $79,333
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Sales Operations Manager $94,500
Min: $70K
Max: $152K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

Top Austin Companies Hiring for Operations

+15
Fintech, Real Estate
+28
eCommerce, Travel

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs