Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

126

IT System Operations Technician

Blackbaud
Austin
3 hours ago
+38
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients.  Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment.  The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

VP of Professional Services

Customer Success Manager, Customer Success Operations

Customer Success Manager, Payments

Customer Support, Associate

Customer Success Manager, Arts & Cultural

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Team Lead, System & Network Operations Center

IT Change Management Analyst

Systems Engineer, Email Services

Director, IT Infrastructure and Operations

Manager, IT Change Management

Load 10 more jobs14 jobs at Blackbaud

Senior Client Solutions Associate

GLG (Gerson Lehrman Group)
Austin
3 hours ago
+16
GLG is seeking Senior Associates for our Client Solutions team who have a strong interest in excelling at best-in-class service in a performance-driven, merit-based, and team-oriented environment. Job Summary Our Client Solutions team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make

Membership Recruiter

GLG (Gerson Lehrman Group)
Austin
3 hours ago
+16
Does pitching to and recruiting executives across a range of industries excite you? Are you motivated by targets to increase your earnings potential in a sales-like role? Are you comfortable making cold-calls? Do you have a do-what-it-takes work ethic?  GLG is seeking driven candidates for our Membership Recruiter position to join our fastest-growing team in Austin, TX.  Recruiters know how to make the right connections with the right people in a

Technical Support Associate (Weekend Night Shift)

DISCO
Austin
4 hours ago
+31
Work directly with customers advising them on how to best leverage DISCO in their day to day activities. Analyze client’s needs, fully understand their requirements and determine the appropriate course of action. Proactively monitor open tickets, contact customers and provide updates on a timely basis. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns. Proactively contribute to improvements in documentation and our product. Help define business and technical requirements for improving the day to day activities of the department. Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.

Chief of Staff

DISCO
Austin
4 hours ago
+31
This role is a superb opportunity for you to gain exposure to a rapidly growing startup and work across the entire spectrum of the company. You will actively partner with internal teams across the company as well as external partners, suppliers, investors, and clients. We are building something great at Disco and we need you to help us take it to the next level. This role is at our company headquarters at 3700 N. Capital of Texas Highway, Suite 150 in Austin, TX.

Technical Account Manager - East Coast

CrowdStrike
Austin
10 hours ago
+36
Serve as primary technical contact and augment our customer support teams. Onboard new customers to the CrowdStrike platforms. Ensure customer success through proactive periodic health checks, product training, and developing and sharing best practices. Serve as customer advocate with internal CrowdStrike stakeholders to ensure needed customer feedback is adequately documented and assessed by internal parties. Engage with customers at all levels of their organization, from the front lines of the SOC to the C-suite. Research customers’ technical issues in a timely manner and follow up with recommendations and action plans. Escalate customer issues to management when appropriate. Maintain control of the overall resolution for any escalated case, leading cross-functional groups as needed. Leverage internal technical expertise, including development engineers, knowledge base, and other internal tools to provide the most effective solutions to customer issues.

Salesforce Business Analyst

Sr. Incident Response (IR) Consultant

Atlassian Systems Administrator

Desktop Support Technician

Manager, IT Network Engineering

Senior Network Engineer

Systems Administrator

Technical Account Manager - East Coast

IT Asset Manager

Director, Sandbox Research & Development

Load 7 more jobs11 jobs at CrowdStrike

Implementation Consultant

Brightpearl
Austin
10 hours ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Customer Support Representative

Smarter Sorting
Austin
12 hours ago
+36
Answer and respond to all incoming support calls and emails with exceptional levels of customer satisfaction. Build upon existing processes such as tickets, reporting, training and other foundational aspects of support. Troubleshoot hardware and software issues and escalate to technology team as needed. Hit SLAs and KPIs related to first response time, resolution time, customer satisfaction etc. Ensure that work resources are reviewed and updated as needed for our external knowledge base. Manage all support tools (HelpScout, Aircall, etc.) Develop and maintain relationships with current and future Municipal and Large Retail customers. Organize, audit and maintain client directory and documentation. Help develop protocols and guidelines to address client needs and issues. Help design a process for soliciting client feedback and implement ways to improve. Assist in onboarding new clients. Assist sales and engineering with new product research, customer needs, and market trends.

Marketplace Operations Specialist

Worksmith
Austin
16 hours ago
+20
As a Marketplace Operations Specialist, you’ll play a critical role on the Worksmith platform by helping clients and vendors get jobs completed well and on-time. By providing top-notch customer service and logistical support, you’ll solve client problems and help vendors grow their businesses.

Technical Support L1 (1st shift - Domain)

WP Engine
Austin
20 hours ago
+15
You will serve as the first point of contact for our customers, supporting all of their WordPress questions and needs. You will develop a deep technical knowledge of the various open source technologies which deliver amazing digital experiences for our customers. WP Engine cares about you, meaning that we invest in both personal and professional development. Our mission is to develop you to your full potential and work with you through each stage of your career. We like to promote people within our business, and many of those folks started out in technical support. We recognize and reward talent, at WP Engine the best get better. If you are a self-motivator seeking a challenge and can think outside the box, then this role is for you!

Part-Time Office Experience Manager

A Cloud Guru
Austin
1 day ago
+30
As our Office Experience Manager, you'll own the inner workings and day-to-day operations of our Austin office, while cultivating an office experience that makes employees excited to come to work each day. No two days will be the same as deliver amazing employee experiences and influence the culture in Austin!

Director of Client Success

DISCO
Austin
1 day ago
+31
Responsible for building out a proactive client success function, including leading a team of client success specialists. Define and execute processes and procedures to ensure quality and scalability of operations.  Collaborate cross functionally within and across the various internal functions. Help identify product issues from client feedback, and assist in finding ways to improve our product and processes.  Serve as the main POC for any escalations to ensure issues are resolved quickly. Provide solutions to our clients by utilizing strong problem solving skills with an analytical approach.

IT Project Manager

SailPoint
Austin
1 day ago
+32
This is an internal IT Project Management role on SailPoint’s IT Enterprise Programs team.  You will primarily be interacting with “internal customers” from multiple departments within the company.  Expect to work with Engineering, IT, Sales, Marketing, Finance, and Services to drive cross-functional and cross-organizational IT projects from inception to completion.  You will address business needs by evaluating business requirements and helping to identify technology solutions for those requirements. 

Administrative Assistant

HotSchedules
Austin
1 day ago
+40
The Administrative Assistant is a dual role supporting the needs of the Austin office from 9am to 2pm daily, plus functional administrative and operational support to a variety of the company’s senior leaders.  Our Admin Assistant will partner with Human Resources to plan meaningful activities like volunteering, holiday events, or other special events that embody the company values and help keep team members motivated and engaged.  

Office Coordinator

Keller Williams Realty International
Austin
1 day ago
+16
Provide a best-in-class experience for every caller by operating a multi-line phone system, directing callers to appropriate personnel, answering questions about KWRI, and offering directions and other information. Welcome and greet on-site visitors and monitor access and check ins. Serve as point of contact for building management and act at the liaison between building management and KWRI office. Maintain common areas such as reception room, conference rooms and main kitchen, to include wiping down counters, emptying dishwasher, organizing supplies and restocking snacks and beverages. Retrieve mail, deliveries and faxes and distribute to appropriate inboxes. Manage all office supplies by researching prices, maintaining inventory, and ordering where applicable for all KWRI offices. Partner with Operations Team members to ensure inventory of all KWRI printed materials, including letterhead, business cards, shipping/mailing supplies, etc. Work with the entire Operation Team to keep the office running smoothly.

Desktop Support Technician

Personify
Austin
1 day ago
+12
This is a customer facing role supporting the IT help desk, corporate computers and network systems. The candidate must possess exemplary communication skills with the ability to speak to all levels of IT expertise. The candidate must be able to work well within a team.  This position requires after hours work, when needed.  The candidate needs to be able to lift 50lbs or more. 

Technical Support Engineer - Multilingual Preferre…

Cloudflare
Austin
1 day ago
+21
Do you love solving complex problems and interacting with people? Are you passionate about helping customers and are a standout colleague? Cloudflare is seeking a Technical Customer Support Engineer to join our team. You will work with our customers on a variety of technical support issues as well as the Technical Operations team that is responsible for running our global distributed network. This is a position where you will learn the inner workings of Cloudflare's technology and gain a deeper understanding of internet technologies.

Atlassian Tools Administrator

IT Billing Applications Manager

Customer Success Manager

IT Technical Billing Lead

Technical Support Engineer - Returnship

Team Lead, Customer Success Manager

Load 3 more jobs7 jobs at Cloudflare

Manager - Customer Success

OutboundEngine
Austin
1 day ago
+21
As a Manager on our Customer Success Team  your day will be dedicated to helping individual members of the team meet and exceed their goals. Does this seem like an exciting opportunity where you can help the team grow while achieving your career goals? If so take a look below and reach out. 

IT Security Engineer

Procore Technologies
Austin
1 day ago
+20
We are looking for an IT Security Engineer to join our team and be responsible for all technical aspects of security. You will work closely with Cloud and Procore Product, Network, Security Operation, and IT teams in designing solutions, providing security oversight and driving security projects to reduce the risk to Procore and Procore's Business System. This is a technical role with the expectation that you are fluent in security automation, system security, network security, compliance and incident response.

Customer Success Manager, Mid-Market (Specialty Contractors)

SOC Analyst

IT Support Specialist

Customer Support Representative

Load 1 more jobs5 jobs at Procore Technologies

Technical Support Consultant

Compeat
Austin
1 day ago
+25
Compeat Technical Support Consultants play a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide support both during installation of Compeat software and throughout the customer experience. As much as this position leans towards the technical side, it is critical you are someone who understands and subscribes to customer service principles.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $39,956
Min: $29K
Max: $60K
Operations Associate $52,024
Min: $28K
Max: $78K
Office Manager $53,778
Min: $36K
Max: $72K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Technical Support $59,305
Min: $25K
Max: $118K
Desktop Support $62,000
Min: $40K
Max: $95K
Client Success Manager $70,891
Min: $35K
Max: $125K
Business Analyst $75,475
Min: $54K
Max: $115K
Marketing Operations Manager $78,440
Min: $58K
Max: $110K
Customer Support Manager $79,909
Min: $37K
Max: $130K
Operations Manager $88,528
Min: $45K
Max: $140K
Senior Business Analyst $94,765
Min: $73K
Max: $120K
Sales Operations Manager $96,712
Min: $70K
Max: $152K
Business Intelligence Analyst $97,273
Min: $80K
Max: $120K
Director of Operations $131,667
Min: $85K
Max: $185K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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