Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

125

Head of Site Merchandising and Merchandising Opera…

Spreetail
Austin
9 hours ago
+32
Collaborate on cross-functional seasonal planning process with Brand Marketing to develop and maintain a site content calendar for and to ensure alignment on showcasing relevant and seasonal categories, brands and products. Creates a roadmap to deliver best-in-class product content and works with Technology teams to create custom tools and functionality that increase team efficiency. Find, fix, and prevent prevailing issues within our catalog that create friction for customers or cause returns across all channels.  Build out product attributes, establish business rules and normalize size/color data to support rules-driven product placement, attribute-driven navigation and faceted navigation. Drive traffic and conversion through effective cross-category customer journeys and clickstreams, relevant search and navigation, product curation, product content, ratings & reviews and personalization relevancy. Drive incremental GMV while managing margin mix and work with Vendor Managers to align on site promotions and deals. Work with the Inventory team to ensure ideal inventory levels.  Develop and monitor KPIs that support data-driven decision making around site features, product and content placement, and optimization of product content to deliver on business goals. 

Sr. Marketplace Manager

Sr. Network Engineer

Bright Health
Austin
9 hours ago
+25
The Sr. Network Administrator reports to theDirector, End User Infrastructure Computing Support and works closely with all areas of technology to ensure a resilient infrastructure. TheSr. Network Administrator acts as our expert for all internal network components within the organization. TheSr. Network Administrator is responsible for implementing, monitoring and enforcing standards and policies for technology and physical office environments. TheSr. Network Administrator is responsible for managing infrastructure for a fast-growing environment following industry best practices and regulatory requirements.

Manager, IT Change Management

Blackbaud
Austin
11 hours ago
+38
Infrastructure Engineering & Cloud Operations (IECO) is transforming into a best-in-class cloud-ready organization optimized for our modern cloud solutions. We’re doubling down on quality and process, and ramping up our automation capabilities, to deliver the highly scalable, reliable, secure and performant platform that will delight our customers.  As a Manager of Change Management in Infrastructure Engineering & Cloud Operations, you’ll focus on quality and process to ensure all software, firmware and hardware deployments are planned, validated and released with reliability, scalability, supportability and security across our cloud based and physical environments.    You’ll evolve the change process by innovating automated methods of discovering, logging and delivering change while reducing risks and improving stability.  And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Manager, Education Services

Blackbaud
Austin
11 hours ago
+38
The Education Services Delivery Manager will manage the personnel of a dynamic and growing team of 8+ training professionals. This position will have accountability and responsibility for the well being of a team of education instructors who are geographically located in the US and Canada. This position is also responsible for the professional development and career mentoring of the Education Services staff.

Director, IT Infrastructure and Operations

Blackbaud
Austin
11 hours ago
+38
Blackbaud is seeking a transformative leader to play an instrumental role in our journey to be a best-in-class organization optimized for our modern cloud solutions.  As a Director in Infrastructure Engineering & Cloud Operations, you’ll lead a team responsible for engineering innovative cloud based and physical infrastructure solutions across network, storage and compute with increasing reliability, scalability, supportability and security.  You’ll cultivate a high performing team and guide them in advancing their technical and engineering skills to meet the demands of rapidly evolving technologies.  And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Community Support Representative (hourly)

Adia
Austin
11 hours ago
+23
Community Support Representative (hourly) Your challenge, should you choose to accept: As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being

Business Systems Manager

Tecovas
Austin
1 day ago
Own all current systems (NetSuite ERP, Celigo, Tableau, Shopify E-Commerce, etc.) and future systems. Responsible for the implementations, configurations and customizations of NetSuite, including all planning, reviews, and revisions pertaining to the organization’s evolving needs. Create and maintain all documentation of the system and oversee all knowledge base of NetSuite functionality, customization, and any integrations. Work with stakeholders to research, develop and lead all implementations for new systems, including successful roll out. Prepare reports, KPIs and dashboards as needed to fulfill end user requests and identify, evaluate and recommend other key technologies required to support and improve business processes associated to the NetSuite platform. Develop and maintain business process workflows. Be responsible for direct interaction with business eliciting comprehensive business requirements and use cases and recommending appropriate solutions. Support teams to communicate, verify, and test the desired functionality changes.

Customer Support Specialist 1

GoDaddy
Austin
1 day ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Customer Service Representative

Opcity Inc
Austin
1 day ago
+14
We are currently seeking a Full-time, highly motivated Customer Service Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

Call Center Representative

Client Success Representative

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Director / Senior Manager of IT Operations

Load 2 more jobs6 jobs at Opcity Inc

Customer Support

Eden
Austin
1 day ago
+18
WHAT YOU'LL DO Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to

Account Manager

Eden
Austin
1 day ago
+18
WHAT YOU'LL DO Manage, retain, and grow customer relationships Troubleshoot their issues in a timely manner with a positive attitude Think creatively about how to consistently surprise and delight customer offices Customize the process to seamlessly onboard new and future customers Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve

Customer Onboarding Specialist

GoDaddy
Austin
1 day ago
+28
The Onboarding Team is core to GoDaddy's products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

IT Support Analyst

Blackbaud
Austin
1 day ago
+38
The IT Support Analyst within Blackbaud Corporate IT is a level 2 technical support role that includes complex troubleshooting and customer support for the company’s end users. This position will focus on automation of back-office tasks, software deployment, and system integration.

Senior Engineer, Unified Communications

Blackbaud
Austin
1 day ago
+38
This person will work with internal business functions to identify business and technical requirements for Unified Communications, Telepresence and collaboration technologies. Develop Unified Communication strategies and architectures, implement and support Unified Communications solutions for internal clients based on industry best practices. The person will continue to develop UC designs based on best of breed technologies while developing and maintaining relationships with internal clients and teams to understand the corresponding business challenges.  This person will maintain operational effectiveness of the environment and will be looked at to perform network readiness and current state telephony assessments, provide knowledge transfer and detailed design/operational documentation to supporting teams, provide training, mentorship role to peers, team members engaged in day to day monitoring, and provide quality assurance documentation review and peer review on projects. 

Receptionist

CrowdStrike
Austin
1 day ago
+36
CrowdStrike is seeking an upbeat, polished front desk receptionist located in our corporate headquarters in Austin.  This energetic team player will be very detail oriented and provide a high level of customer service that includes attending to visitors and dealing with inquires over the phone and face to face.  You have excellent communication skills and will be responsible for supplying information regarding the organization to the general public, clients, customers and employees.  You should be a self-starter who is very comfortable working in a fast-paced environment while maintaining deadlines on multiple projects.

Data Center Technician

Sr. Network Engineer

Manager, IT Network Engineering

Audit and Compliance Analyst

Escalation Engineer - Mac

Load 2 more jobs6 jobs at CrowdStrike

Software Technical Support Manager

Vrbo
Austin
1 day ago
+28
We are seeking a Technical Support Manager to join our Customer Experience and Software Products Leadership teams. We provide a high touch, relationship centered, satisfaction focused software support experience for professional property managers and channel partners. You will be tasked with development and execution of strategies to achieve high levels of customer satisfaction in this B2B business throughout the customer lifecycle.

Customer Service Training Specialist

Product Support Representative

Manager, Workforce Planning

Senior Manager, Corporate Strategy

Product Support Representative, IPM

Manager, North America Partner Success

Senior Manager, North America Partner Success

Load 4 more jobs8 jobs at Vrbo

Survey Associate

GLG (Gerson Lehrman Group)
Austin
1 day ago
+16
GLG is seeking a highly-motivated and enthusiastic individual to join the Survey Team in Austin, Texas. The Survey Associate will join a growing Global Survey Team which collaborates with GLG’s sophisticated client base; which includes top institutional investment firms, top-tier consulting firms, non-profit organizations, and Fortune 1000 companies, as well as colleagues throughout GLG.  The Survey Associate will be responsible for participating

Systems Analyst

Procore Technologies
Austin
2 days ago
+20
We’re looking for a Systems Analyst to oversee information systems functions for the Engineering department. That will include the administration, configuration, and optimization of technical information systems platforms. In this role, you’ll protect the R&D team’s data, tools, and information systems while ensuring rapid response and an excellent customer experience for all users. Responsibilities include analysis, and modification of enterprise systems access, application software configurations, and systems management, including auditing and reporting.

Customer Support Representative

Customer Success Manager, Emerging

Workplace Assistant

Bilingual Customer Support Representative (Spanish)

IT Security Analyst

Information Systems Engineer II

Load 3 more jobs7 jobs at Procore Technologies

SYSTEMS ADMINISTRATOR

Drillinginfo
Austin
2 days ago
When a technical fire happens, you understand that communication is critical; putting it out should always avoid collateral damage. When you cause a fire, as everyone inevitably does, you take responsibility for it and work with the team to figure out the right way to put that fire out. You believe blaming is a waste of time - when something goes wrong, you figure out why it happened and how to prevent it from happening again in the future. Better yet, you look for how things went right in the first place and improve upon those. 

SYSTEMS ADMINISTRATOR

Drillinginfo
Austin
2 days ago
You have a deep understanding of the complex nature of rapidly expanding system landscapes and the challenges that follow. You feel comfortable building simple controls for processes and cool while planning complex new integrations for new systems. Working with people, both technical and not, to understand what it is they are attempting to accomplish is inherently interesting to you; delivering a robust solution drives you and offering guidance around best practices, building internal tooling, and addressing inefficiencies is part of your systematic processes.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $38,882
Min: $29K
Max: $55K
Operations Associate $50,440
Min: $28K
Max: $77K
Office Manager $52,726
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,873
Min: $40K
Max: $74K
Desktop Support $60,929
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $75,358
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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