Best Operations Jobs in Austin | Built In Austin

Operations Jobs in Austin

129

Senior Site Reliability Engineer

Instana
Austin
1 hour ago
At Instana, we process and analyze millions of messages per second in order to provide actionable APM intelligence to our rapidly expanding customer base. This constant stream of telemetry creates a number of challenges that must be met with operational agility, as well as strong architecture, design and development. We are looking for talented senior engineers who are interested in or have experience with large scale ingress platforms. An

IT Security Analyst

Procore Technologies
Austin
2 hours ago
+20
Identify, document and report security issues and concerns to officials. Follow-up on action items to resolve IT and program security issues. Develop remediation plans and coordinate activities with other organizational departments. Optimize up-to-date technical solutions and processes, including: analyzing vulnerability reports (Qualys or Nessus related data) and audit logs (Splunk, SUMO). Create actionable reports of findings to be provided to customers. Utilize Anti-spam/anti-spyware, enterprise configuration and integrity management tools. Manage common threats and issues leading to security incidents, e.g., common forms of malware, credential phishing, "drive by" host compromises, internal data spillage events, and inadvertent data leaks. Host forensics skills, including collecting and analyzing system artifacts (file system, memory, running processes, and network connections) to assess potential compromise. Utilize technical basics, including networking fundamentals, common application protocols, system architecture, and basics of software development. Research and learn unfamiliar technologies quickly, adapting existing knowledge and processes to investigate and resolve security issues.

Information Systems Engineer II

Customer Success Enablement, E-learning Specialist

Customer Support Representative

Customer Success Manager, Emerging

Workplace Assistant

Bilingual Customer Support Representative (Spanish)

Load 3 more jobs7 jobs at Procore Technologies

Implementation Consultant

Brightpearl
Austin
4 hours ago
+28
Your Team: We’re an award-winning business, recently voted Best Small Companies in Austin! Brightpearl exists to automate retail so merchants can spend their time and money growing the business. Brightpearl is designed for retailers and wholesalers and enables omnichannel merchants to manage the heart of their business easily from one single system. Over 1,200 businesses in 26 countries use our platform and we manage over 10m transactions and $3b

Client Support Engineer

Personify
Austin
5 hours ago
+12
Develop technical solutions related to software and setup errors and when needed create or assist in creating workaround procedures including, but not limited to, data changes and code updates (CSS / JavaScript / HTML / SQL). Serve as the technical resource (via phone, email, web-based support portal) for Personify’s user base regarding software and data product questions and issues. Documenting, researching, tracking and resolving customer software issues in a timely manner. Monitor issues in a ticketing system and escalate urgent problems requiring more in-depth knowledge to appropriate internal resources according to established operating procedures. Continually communicate issue resolution progress to the Client Success Coordinators and clients (when necessary). Maintain a working knowledge of all Personify-supported products and technologies.

Director, Merchant Strategy & Partnerships

DoorDash
Austin
7 hours ago
We’re looking for a Director of Merchant Strategy & Partnerships - to lead a large team responsible for driving operational success and overall revenue for merchants in your region. As the senior leader on the Regional Team, you will be responsible for establishing an ambitious merchant strategy for the region including business development, sales, and partner success. You will be directly responsible for the growth and success of multiple

Trust & Safety Fraud Operations Agent

Vrbo
Austin
7 hours ago
+28
The role is a diverse one, including (but not limited to) addressing customer response emails, communicating with the appropriate internal team members. Maintaining service level requirements on our inboxes are important components of the role. If you have excellent customer service skills, an analytical mindset, and are passionate about saving the company money, then this job might be for you!

Executive Assistant

Software Technical Support Manager

Customer Service Training Specialist

Product Support Representative

Manager, Workforce Planning

Senior Manager, Corporate Strategy

Manager, North America Partner Success

Senior Manager, North America Partner Success

Load 5 more jobs9 jobs at Vrbo

IT Operations Engineer - Linux

Cloudflare
Austin
7 hours ago
+21
Cloudflare is growing our IT team. Our focus is getting the best people to work at Cloudflare and then allowing you to do your best work. We are looking for an IT Operations Engineer to join our IT team in Austin, TX. You will report to the Director of IT Infrastructure, based in San Francisco, and work closely with the IT teams in the United States, EMEA and Asia Pacific, to provide exceptional client-computing support on-site and remotely to our business functions and engineering teams.

Team Lead, Customer Success Manager

IT Procurement Specialist

Director of IT Operations

IT Services Analyst

Technical Support Engineer - Spanish Speaking

Load 2 more jobs6 jobs at Cloudflare

Senior IT Analyst/Developer Lead, NetSuite

UiPath
Austin
7 hours ago
+34
UiPath is currently recruiting for an Senior IT Analyst/Developer Lead, NetSuite. This position will be responsible is to plan, coordinate, and supervise all activities related to the integration of software programs and applications into organizational information systems. This individual is responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for organizational operations. The Senior IT Analyst/Developer Lead, NetSuite. will also be responsible for the system integration components to ensure high levels of availability and security of the core organizational applications.

Customer Success Manager

MongoDB
Austin
7 hours ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Customer Support Specialist SaaS Social Advertisin…

Tiger Pistol
Austin
8 hours ago
Tiger Pistol is an innovative social advertising technology company experiencing explosive global growth. In support of that growth, we are looking to hire several Customer Success Specialists (CSS) for our Austin, TX office. As a CSS with a focus on managed services, you will support and troubleshoot the set up of Facebook and Instagram advertising campaigns for our B2B customers. You will need to develop and understanding of our client's

Strategic Relationship Manager

A Cloud Guru
Austin
9 hours ago
+16
As a Strategic Relationship Manager you'll be a champion for our customers and identify, establish and nurture relationships with executive-level sponsors across our enterprise base. You'll be responsible for accelerating existing business growth, expanding relationships with our clients, and mitigating churn risk. Success in this position requires exceptional consultative sales, account management, a willingness to experiment, and a passion for helping other achieve results. You're optimistic, empathetic, and constantly look for opportunities to improve systems, process and results. You thrive in our ever-changing, fast-paced startup environment. Ideal candidates will have the ability to drive growth and relationship strategy coupled with a willingness to roll up their sleeves and execute the tactics.

Technical Customer Support

SamCart
Austin
16 hours ago
SamCart is a web-based check out platform that features conversion-optimized checkout templates along with 1-click upsells, subscription and payment plan capabilities that are designed to maximize profits from every sale. We are looking to grow our Technical Support Team by adding a dedicated Technical Support Specialist. We are a rapidly-growing, fast-moving, ultra-hyper, candy-eating, protein-drink-drinking company that loves our customers and

Network Engineer

ClearDATA
Austin
17 hours ago
+37
The ideal candidate will have experience performing network engineer responses in a large enterprise-customer environment with ISP or MSP focus, and troubleshooting complex Enterprise networks. This role must have an excellent troubleshooting methodology and superb customer service skills. Experience working with GCP, AWS, or Azure is highly preferred. We are looking for engineers that are willing to go above and beyond to make it all go smoothly for the customer, this is frontline action!

Customer Support Representative I

A Cloud Guru
Austin
19 hours ago
+16
As a Customer Support Representative I at A Cloud Guru, you'll be responsible for the day to day support of A Cloud Guru students. You'll leverage your customer support skills and knowledge of the product to ensure customers receive the best experience throughout their cloud journey with A Cloud Guru. This role is also the voice of the customer and provides valuable insights to key product teams.

Customer Support Associate

Skills Fund
Austin
1 day ago
Named one of the Top 50 Start-Ups by Built In Austin, Skills Fund is the leading lender in the United States for skills-based higher education.  We underwrite higher education programs based on their jobs outcomes for students, and offer their students access to competitive financing products that empower them to transform their careers and lives. Since our founding 3 years ago, we’ve enabled thousands of students to obtain a high return on

Client Operations Specialist

EZ Texting
Austin
1 day ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Renewals, Team Lead

LogicMonitor
Austin
1 day ago
+63
The Renewals Contract Team Lead is responsible for a team of Renewals Specialists dedicated to the renewal of SaaS contracts covering all global customers. The Renewals Team Lead monitors, measures and forecast the progress of the team against targets and performance goals

Renewals Specialist

LogicMonitor
Austin
1 day ago
+63
The Renewals Specialist is responsible for in-quarter renewals/SaaS contracts and works directly with the LogicMonitor Customer Success and Account Management teams to ensure timely delivery of quotes to the customer.The Renewals Specialist must be a self-starter, pro-active and have excellent verbal and written communication skills as well as able to understand the software sales cycle and procurement processes.

Operations Analyst

LogicMonitor
Austin
1 day ago
+63
The Operations Analyst will work closely with the Customer Success and Services leadership team to provide on-going support and maintenance of the organization’s business systems, processes, and data. You will develop, maintain, and improve procedures, documentation, and reports that help maximize Customer Success and services resources, and improve overall business results. This role is responsible for compiling the financial forecast of the Renewals and Services organization and communicating the forecast across the organization. A successful candidate will be a highly motivated, detail, process and customer service-oriented individual focused on meeting the needs of a growing and dynamic Customer Success and Services team by driving efficiencies and improvements. This position demands a high-level understanding of process and procedures that drive a successful Customer Success and Services organization.

Enterprise Customer Success Manager

LogicMonitor
Austin
1 day ago
+63
The Enterprise Customer Success Manager's mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business customers. As the primary point of contact, the Enterprise Customer Success Manager is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Operations salaries in Austin

Job Title Average Salary Salary Range
Customer Support Rep $38,882
Min: $29K
Max: $55K
Operations Associate $50,440
Min: $28K
Max: $77K
Office Manager $52,296
Min: $36K
Max: $72K
Technical Support $53,296
Min: $25K
Max: $85K
Sales Operations Analyst $54,883
Min: $40K
Max: $74K
Desktop Support $60,929
Min: $40K
Max: $95K
Client Success Manager $70,626
Min: $35K
Max: $125K
Business Analyst $75,445
Min: $54K
Max: $115K
Marketing Operations Manager $76,667
Min: $58K
Max: $100K
Customer Support Manager $78,653
Min: $37K
Max: $130K
Operations Manager $89,909
Min: $45K
Max: $140K
Senior Business Analyst $93,188
Min: $73K
Max: $110K
Business Intelligence Analyst $95,000
Min: $60K
Max: $120K
Sales Operations Manager $97,131
Min: $70K
Max: $152K
Director of Operations $127,857
Min: $85K
Max: $165K
Director of Customer Success $138,889
Min: $85K
Max: $180K
Vice President of Care $180,429
Min: $165K
Max: $190K
Vice President of Operations $189,000
Min: $130K
Max: $252K
COO (Chief Operating Officer) $205,692
Min: $110K
Max: $300K

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