Austin Tech Jobs and Startup Jobs

167

Senior IT Experience Specialist

ThousandEyes
Austin
3 hours ago
We are looking for an extraordinary Senior IT Experience Specialist. In this position based in our Austin Office, where you will support the day-to-day IT needs of the business while delivering amazing service to our employees with exceptional customer service. As the face of IT in Austin, where your primary responsibilities will be to triage all level one support requests, resolve issues at the tier one level, and escalate issues out to the appropriate escalation resource. We are looking for a hardworking, organized, collaborative individual with technical ability who understands the importance of customer service. This person will be the first point of contact for all Austin and remote employees regarding any technical support needs. The right candidate will ensure employees’ workflow remains friction-free, by diagnosing both hardware and software issues and offering solutions to quickly get users up and running again. 

Customer Success Manager

BigCommerce
Austin
3 hours ago
+24
Maintain complete ownership over an assigned Book of Business of Enterprise customers. Be responsible for key customer success metrics including NPS, account growth, forecasting and revenue retention. Build strong reference-able working relationships with your clients from entry level to C-level executive. Research and understand your client’s industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Conduct strategic business reviews with your clients to implement plans that drive success within their business. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Recommend apps, integrations, features and partners that best align with client need and BigCommerce goals.

Security Governance Risk & Compliance Analyst

Technical Support Representative

( MAC ) Desktop Support Engineer II

Product Support Engineer

Sr. Director, Strategy & Operations

Load 2 more jobs6 jobs at BigCommerce

Senior Customer Advocacy Manager

Compeat
Austin
3 hours ago
+25
Compeat, Inc. is looking to grow our team of Customer Advocacy Managers (CAMs). The Senior CAM is viewed as the primary account leader and single point of contact for all assigned accounts, representing the organization to our customers, and the customers to our organization. These individuals are responsible for identifying where the needs of both groups intersect and working to maximize the relationship for both sides, for the ultimate benefit and success of the company and our customers.

Product Manager (Underwriting)

Bestow
Austin
4 hours ago
+21
As a Product Manager for our Underwriting Squad you are responsible for determining what we should build and why we should build it. Our goal is to provide coverage for as many people as possible. You will work closely with our Insurance Products and Data team to create future versions of our underwriting algorithms. This includes researching reasons why people are ineligible and coming up with solutions. Do you want to build products to reinvent a centuries old industry? If so, we'd love to hear from you.

VP of Product

Smarter Sorting
Austin
4 hours ago
+36
Smarter Sorting is looking for a VP of Product to own the strategic direction of our data products and manage our world-class team to fulfill this vision. This person will lead and manage a team of Product Managers to own, build and ship the best products to achieve our mission. This person will work closely with the Chief Product Officer to develop meaningful, measurable and specific goals for the product roadmap. 

Customer Success Manager, Customer Success Operati…

Blackbaud
Austin
5 hours ago
+38
In this role, you will work closely with internal teams and stakeholders where you will have the responsibility to identify trends in data and seek opportunities to assist with adoption for our solutions and mitigate risk.  It is an incredible opportunity to demonstrate your customer centric focus with a cross-functional collaboration and have a direct impact on the success of our customers as they onboard and adopt their solution moving through the customer lifecycle. Ideally you are highly driven and results-oriented, who can balance the art of execution and tying it back to strategy.  We’re looking for someone who is resourceful and has had proven success in keeping the customer in mind and driving towards successful outcomes.

Customer Success Manager, Payments

Customer Support, Associate

Director, Product Management - Arts & Cultural

Customer Success Manager, Arts & Cultural

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Senior Product Manager- Faith Solutions

Product Manager - Stewardship Management

Team Lead, System & Network Operations Center

Product Manager- Faith Solutions

IT Change Management Analyst

Systems Engineer, Email Services

Director, IT Infrastructure and Operations

Manager, IT Change Management

IT System Operations Technician

Director, Product Management - Platform Portfolio

VP of Professional Services

Load 10 more jobs19 jobs at Blackbaud

Customer Success Representative

OutboundEngine
Austin
13 hours ago
+21
At OutboundEngine we know that marketing can be overwhelming for many small business owners. We combine simple software and talented people to help these small business owners keep their customers and gain new ones. We also know how frustrating and difficult customer service can be to work with effectively. The Members of the Customer Success team at OutboundEngine serve as trusted marketing partners to our customers helping them at every step of

VP of Product

Volusion
Austin
13 hours ago
+28
Volusion, named “Best Place to Work” by Austin Business Journal (2018) and “Coolest Company” by Austin Inno (2018), is looking for a VP, Product to join our elite senior leadership team. Reporting to the CEO, you will own all product and go-to-market initiatives to help our customers launch and scale their businesses. It’s truly an exciting time for Volusion, as we have rolled out new technology for thousands of our customers and are about to

Customer Success role at a fast growing company

ePayPolicy
Austin
14 hours ago
ePayPolicy is the ONLY payment processor designed specifically for independent insurance agencies to accept credit card and ACH payments online. We’re the BEST at what we do, just ask any of the 24 state insurance associations that endorse us as their go-to payment processor. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals accept payments. Today, with over 1,500 clients

Associate | Client Service | Financial Services

GLG (Gerson Lehrman Group)
Austin
14 hours ago
+16
Our Client Service team is the engine of GLG. Senior Associates work directly with our clients – professionals at the world’s top corporations, investment firms, management consultancies, and non-profits – to help them learn and make better decisions every day. Senior Associates facilitate custom learning solutions such as phone consultations, one-on-one meetings, surveys, reports, and consulting engagements with leading experts and executives.

Sr Systems Administrator

ClearDATA
Austin
1 day ago
+37
This person will perform a wide array of tasks to support end users at our Austin headquarter and our satellite locations. This role may also develop internal and external documentation, perform QA on the support activities, and analyze issues for patterns to improve the IT support function. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen.

Product Manager

Lightspeed Systems
Austin
1 day ago
+22
We are looking for an experienced Product Manager who is passionate about building products that customers love. Join our dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.About the Role: Conduct thorough user, stakeholder, and market research to ensure a deep understanding of the problem space and to inform prioritization Work with

Technical Support Specialist

Lightspeed Systems
Suburbs
1 day ago
+22
Do you consider yourself as someone with excellent customer service skills? Do you possess the super hero ability to effectively explain, using your amazing communications skills, technology in non-technical terms? Lightspeed Systems is looking to hire a Technical Support Specialist to join our Customer Service organization. This an intermediate position on our team with responsibilities of troubleshooting and supporting end users on a variety of

Lowe's Drop Ship Marketplace Manager

Spreetail
Austin
1 day ago
+32
Lead a team of Marketplace Mangers focused on Drop Ship Marketplaces. Be responsible for the channel P&L in their area. They continually drive financial awareness and improvement.  Drive automation and process improvement in the management of all channels.  Partner with the merchandising team to understand our assortment and pricing strategy of our products across all channels.  Set promotion and marketing targets for each marketplace and works with marketplace managers to execute the plan.  Work with MP merchandising team to develop merchandising plans that roll up to larger revenue targets.  Network and develop strategic relationships at our partnership companies.  Coach and develop the team of marketplace managers.

Head of Marketplace Management

Marketplace Manager - Google Express

Marketplace Channel Manager

Senior Technical Product Manager, Sales and Suppor…

Vrbo
Austin
1 day ago
+28
As the Senior Technical Product Manager for our Salesforce CRM platform you will work closely with our customer support, sales, engineering, and data science teams to innovate how agents grow and support our customers. You’ll lead the CRM platform strategy to define new capabilities that accelerate sales representative’s ability to actively grow and monetize customers, while also enabling support agents to resolve customer issues more efficiently through new approaches to case management. You are an innovator, a strategic thinker, analytical, and passionate about improving agent and customer experiences.

Customer Service Representative

Senior Product Manager, Traveler Search & Discovery Platform Team

Senior Product Manager, Integrated Knowledge Management

Analyst, Global Partner Success Operations

Senior Windows System Engineer

Sr Product Analyst

Software Tech Support Specialist

Senior Product Analyst

Senior Product Manager, Virtual Tours

Product Manager - Risk and Fraud

Principle Technical Product Manager

Load 8 more jobs12 jobs at Vrbo

Customer Success Manager

ClearDATA
Austin
1 day ago
+37
ClearDATA is seeking a talented Customer Success Manager to join our rapidly growing company. This is an excellent opportunity for you to leverage your account management expertise and gain new skills in the world of hosted and managed services while being part of the Health Care revolution to the Cloud. The ideal candidate will have experience working with Enterprise and/or Mid Market clients in a SaaS model, cloud hosting environment, or cloud-based professional services. Experience with Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is a huge plus. In our fast growth environment, we are looking for people that are eager to continuously learn and willing to work to make it happen.

Liquibase Support Engineer

Datical
Austin
1 day ago
+24
As a Software Support Engineer, you will investigate, reproduce, and diagnose complex issues affecting our customers on our products – Liquibase and Liquibase Pro. You should be passionate about solving tough technical problems and recommending improvements to products and processes. Technical skills are important, but so are persistence, patience and communication.

Assistant Manager, Operations Strategy

Aceable
Austin
1 day ago
+39
Are you a motivated manager with strong project management skills? The Assistant Manager, Operations Strategy is responsible for innovating our offerings in the Texas market and growing our team of talent across the state. You will also help to drive a high performance culture and use analytics to determine additional opportunities for the business to continue to grow. You will work closely with the operations team and general manager, leading the strategic direction and major efforts that will drive accelerated growth and profitability.

Customer Success Manager

AlertMedia
Austin
1 day ago
+16
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Junior IT Project Manager

Amherst
Austin
1 day ago
+16
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

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