Austin Tech Jobs and Startup Jobs

146

Customer Success Manager

Rapid7
Austin
3 minutes ago
+22
The Rapid7 Customer Success Managers are the backbone of our relationships with our customer base. They are responsible for managing a defined book of business to ensure their customers successfully deploy, adopt, and maintain Rapid7 solutions and continue to renew their licenses year-over-year. Customer Success Managers are highly motivated customer relationship leaders that secure long-term relationships, drive adoption of our tools, generate referrals, identify upsell and cross-sell opportunities, and drive customer loyalty. An exceptional Customer Success Manager strives to understand our customer’s security needs and how Rapid7 can help them to achieve their goals.

Onboarding Consultant

TrendKite
Austin
4 minutes ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Senior Desktop Support Engineer

BigCommerce
Austin
1 hour ago
+24
BigCommerce, named a “Great Place to Work” in Austin in 2018, is looking for a driven, Senior Desktop Support Engineer to join our IT team and ensure core IT operations are supported, maintained, and constantly improving. As the Senior Desktop Support Engineer you will be very hands-on, senior member of the IT Helpdesk team. You will work with our System Engineers, Network Engineers, Product Engineers, and Key Stakeholders to fix and help refine our Desktop Support Practices.

Technical Support Representative

IT Helpdesk Technician

DISCO
Austin
6 hours ago
+31
As an IT Helpdesk Technician, you will help scale DISCO by orders of magnitude and extend the organization’s presence globally while ensuring the security of the company’s intellectual property and user data. You will be responsible for handling endpoint management, user account provisioning, and service desk requests while helping to facilitate this explosive growth.

Partner Success Manager

Vrbo
Austin
6 hours ago
+28
Consistently exceeding the mark on metrics (targets, goals and/or strategic objectives) set by leadership and exceed specific targets with partners. Establishing performance goals with partners, developing action plans, securing commitment for adoption/usage. Optimizing content, rate and availability to maximize booking conversion. Developing and sustaining strong customer relationships by providing relevant data insight and direction. Securing additional inventory over high demand and compression periods to satisfy traveler demand. Educating partners on the self-service features available on HomeAway. Supporting partner retention efforts through smooth onboarding . Keeping abreast of key demand/supply indicators, economic data, trends and competitive information within the designated strategic market. Additionally sell relevant products to existing customers or prospects.

Product Manager, API

Software Tech Support Specialist

Trust & Safety Fraud Operations Agent

Executive Assistant

Software Technical Support Manager

Customer Service Training Specialist

Senior Product Manager, Virtual Tours

Product Support Representative

Manager, Workforce Planning

Senior Manager, Corporate Strategy

Senior Product Manager, Traveler Search & Discovery Platform Team

Manager, North America Partner Success

Senior Manager, North America Partner Success

Senior Product Manager

Sr Product Analyst

Sr. Product Analyst

Product Analyst

Load 10 more jobs18 jobs at Vrbo

IT Technical Billing Lead

Cloudflare
Austin
6 hours ago
+21
The IT Billing Technical Lead will manage and coordinate activities concerning Cloudflare’s self-service subscription billing platform including, but not limited to: researching functionality inquiries, managing enhancement requests, providing support for billing system releases and upgrades, and leading the triage and resolution of issues.

IT Operations Engineer - Linux

Team Lead, Customer Success Manager

IT Procurement Specialist

Director of IT Operations

IT Services Analyst

Product Sales Specialist - Cloudflare Access

Technical Support Engineer - Spanish Speaking

Load 4 more jobs8 jobs at Cloudflare

Product Manager III - Authentication

Duo Security
Austin
6 hours ago
+13
As Product Manager for Administration, you will help take Duo’s platform to the next level. You’ll be responsible for all things Duo administration: the admin panel that our 10,000+ customers use every day to secure their organization. We’re looking for a champion for usable SaaS products that will empathize with administrators and the problems they face deploying Duo to users, setting up application integrations, and helping blocked end users. You’ll bring knowledge of how customer deploy SaaS products at enterprise scale to thousands of users. In this role, you will partner with various stakeholders from engineering, design, customer success, sales and senior management to execute on your vision and deliver it to customers.

Security Operations Manager

Manager, Customer Success

Senior Customer Solutions Engineer

Product Designer

TrendKite
Austin
6 hours ago
+20
The Product Designer will work closely with Product Managers and Developers to translate business goals into engaging products. If you are a designer who truly understands that designing software is all about designing states, interactions, and transitions we want to talk with you. What you'll do: Work in a collaborative, fast-paced environment with a team of smart, passionate developers and product managers  Rapidly iterate on a search and

Associate Product Manager

BlackLocus
Austin
6 hours ago
+17
About Us:We’re an Innovation Lab operating within The Home Depot developing competitive edges with predictive analytics. We get to have a significant impact on a 100+ Billion dollar company both online and in the stores. We work on high impact projects across the company. Our team, consisting of top-notch scientists, software engineers, and product managers, is small with little hierarchy – everyone is highly visible and has an opportunity to

Head of Provider Partnerships

Medici
Austin
7 hours ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Technical Account Manager

Rapid7
Austin
19 hours ago
+22
Rapid7 is looking for a self-starting, action-oriented, and highly motivated Technical Account Manager to join our team. The team’s mission is to ensure our customers realize the full business value from their vulnerability management program. As a Technical Account Manager (TAM), you will be responsible for managing the technical relationship between Rapid7 and its large enterprise and federal customers. As a trusted advisor, the TAM will manage the technical success of these customers by leveraging their strong technical and product knowledge to guide customers in the successful deployment and use of Rapid7 products within their respective organizations. By maintaining a long-term relationship with their customers, a TAM gains an understanding of their customers' IT organizations' impact on overall business, their security goals, and their pain points — which is used by the TAM to create an account plan ensuring their customers' operational success with Rapid7 products.Successful candidates will have an excellent technical and security software foundation, as well as account management experience.

District Manager- Central Texas

Kendra Scott
Austin
19 hours ago
+11
About Kendra Scott: We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our

Product Security Team Lead

Ping Identity
Austin
19 hours ago
+30
As a Product Security Team Lead working in Ping's Denver or Austin offices you will lead the IDaaS application security practice at Ping and serve as the primary point of contact for our IDaaS engineering team. You will manage a team of product security engineers who are embedded into the IDaaS development teams throughout Ping. You will work with the Product Security Manager to apply our secure SDLC strategy. The position requires a passion for implementing change, leading people, application security, securing SaaS application across multiple cloud environments and geographies, the ability to work in a fast moving, distributed and CI/CD environment, excellent communications skills, and attention to the latest security best practices.

Technical Support Engineer

CrowdStrike
Austin
1 day ago
+36
The ideal Technical Support Engineering candidate is passionate about technology and customers.  A true problem solver, the Technical Support Engineer will take personal ownership in seeing a problem through to resolution.  You will understand IT environments across heterogeneous operating environments.  You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Director, Sandbox Research & Development

Escalation Engineer - Mac

Receptionist

Data Center Technician

Sr. Network Engineer

Senior Product Manager

Manager, IT Network Engineering

Load 4 more jobs8 jobs at CrowdStrike

Customer Support Representative (hourly)

Adia
Austin
1 day ago
+23
Your challenge, should you choose to accept: As Adia's Customer Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community. You’re a self-starter with a passion for being of service to those around you. You are tech

Sr Systems Administrator

ClearDATA
Austin
1 day ago
+37
This person will perform a wide array of tasks to support end users at our Austin headquarter and our satellite locations. This role may also develop internal and external documentation, perform QA on the support activities, and analyze issues for patterns to improve the IT support function. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen.

Tier 1 Customer Support Specialist

Social Solutions
Austin
1 day ago
+26
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects. Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Executive Assistant (C-Suite)

Amherst
Austin
1 day ago
+15
Amherst is looking for an Executive Assistant to join our fast-paced team in Austin, TX. The Executive/Administrative Assistant will provide executive level support to the President of Amherst Residential, and Chief of Staff under our Amherst Residential division, a subsidiary of Amherst Holdings based in Austin, TX. This Executive Assistant should have experience supporting C-Level Executives, be technically savvy, and possess a strong track record of success. The hybrid nature of this role requires advanced administrative, organizational and communication skills. The EA must be highly professional, polished, energetic, and have a positive attitude as they provide assistance to senior executives and clients.

Bilingual Customer Support Representative (Spanish…

Procore Technologies
Austin
1 day ago
+20
Fluency in written and verbal Spanish is required. Acquire a thorough understanding of the Procore business model. Acquire a thorough understanding of the Procore system and tools needed to optimize its use and maximize its effectiveness. Respond to client needs. Communicate via phone, chat, and email; building relationships with clients and their users. Diligent, consistent attention to detail and management of administrative aspects of job. Demonstrate positive attitude and respect for coworkers and maintain cooperative working relationships with peers and co-workers. Proactively seek guidance and direction from manager and co-workers when appropriate. Maintain in depth and continuing understanding of company technology, products, and services.

IT Security Analyst

Customer Success Enablement, E-learning Specialist

Customer Support Representative

Workplace Assistant

Load 1 more jobs5 jobs at Procore Technologies

Technical Support Associate

DISCO
Austin
1 day ago
+31
Work directly with customers advising them on how to best leverage DISCO in their day to day activities. Analyze client’s needs, fully understand their requirements and determine the appropriate course of action. Proactively monitor open tickets, contact customers and provide updates on a timely basis. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns. Proactively contribute to improvements in documentation and our product. Help define business and technical requirements for improving the day to day activities of the department. Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs