Austin Tech Jobs and Startup Jobs

164

Executive Assistant

Procore Technologies
Austin
3 hours ago
+20
Procore is looking for an Executive Assistant who will support our VP, Global Sales Development. This is an eager and talented professional experienced in supporting a range complex projects. Using good judgment in a variety of situations, you are a strong communicator, thrive in a fast-paced environment, and possess the ability to maintain a realistic balance among multiple priorities including:

Manager, Customer Support

Manager, Enterprise Customer Success

Product Strategist, Specialty Contractor

Business Systems Analyst (R&D Insights)

Implementation Manager, Enterprise

Senior Product Manager- Analytics

Head of Product Operations

Strategic Product Consultant, Owners

Professional Services Solutions Consultant

Associate Partner Marketing Manager, Events

Customer Support Representative

Load 8 more jobs12 jobs at Procore Technologies

Customer Onboarding Specialist (Sales)

SecureLink
Austin
3 hours ago
+33
Work with SecureLink customers to understand and document their onboarding goals and capabilities. Relentlessly identify, research, and contact companies our customers want to onboard. Introduce SecureLink to companies, answer questions, and overcome common objections. Schedule professional services connections with the customer. Track on-boarded companies against plan to ensure customer success. Follow up with on-boarded companies to ensure they have a positive experience, with the additional key goal of generating extended opportunities for SecureLink.

Customer Success Manager

Evernote
Austin
3 hours ago
+35
Account management – Maintain direct relationships with Evernote’s B2B customers. Ensure our customers have the right knowledge to use Evernote to its fullest capabilities. This entails scheduling and conducting product demos, gaining insight into customer use case(s), and providing custom trainings as required. Account Growth – Seek opportunities to grow adoption within the accounts you lead. Work with the administrators and key executives in the customer organization by providing solutions that are customized to the needs of those key stakeholders. On-boarding – Take the lead by on-boarding new customers onto Evernote’s platform. This will require cross-functional coordination with the Evernote Sales team to ascertain use cases and develop custom programs to ensure a smooth launch. Advocacy – As the main point of contact for the customer, advocate on our customer’s behalf. This includes partnering with cross-functional teams across marketing and product to serve as the voice of the customer within the organization.

Director, Training and Enablement

LogicMonitor
Austin
3 hours ago
+63
This position is a highly visible function at LogicMonitor reporting directly to the VP of Operations. This key position will directly help ensure the effectiveness and competitiveness of the LogicMonitor Sales and Customer Success functions. This position is also responsible for customer education at LogicMonitor, ensuring customer gets the best value out of LogicMonitor's product. The primary role of this position is to provide an engaging and results driven training curriculum to increase speed to productivity for internal functions and speed to value for LogicMonitor customers.

Program Manager, Customer Experience

Renewals Specialist

Enterprise Customer Success Manager

Senior Product Manager

Senior Network Engineer

Principle Product Manager

Systems Engineer

Business Systems, Salesforce Administrator

Load 5 more jobs9 jobs at LogicMonitor

Senior Technical Support Engineer

Khoros
Austin
4 hours ago
+53
Monitor requests through multiple channels including email and phone, providing support and responding to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Customer Experience Associate

Khoros
Austin
4 hours ago
+53
We are building a new, innovative team of Customer Experience experts designed to be an integral part of cross-functional sales teams having differentiating, solutions-focused discussions with our Customers. These teams help Customers define their vision for their own Customer Experience, craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and are strong examples of what it is to be a Khoros Customer.  The Customer Experience Associate is a critical member of the cross-functional team. Key focus areas include helping gather clear business and technical requirements from Customers and then matching those requirements to either standard services offerings or supporting Services Architects in the development of custom services solutions for customers.  Customer Experience Associates will contribute to clear and concise visions and presentations associated with active sales opportunities that are delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to share with our Customers is a key component of this position.

Senior Product Manager - Search and Browse

H-E-B
Austin
20 hours ago
+44
You'll be leading a cross-functional team focused on re-defining the customer experience and business tools across the Search and Browse experience for H-E-B's digital products.  You'll own the strategy, roadmap, and prioritization across Search and Browse, and partner closely with the digital merchandising team to deliver a next-generation shopping experience.  Own all aspects of product management in your realm – vision, strategy, roadmap, prototypes, user testing, development, optimization, business outcomes, etc.  Maintain a deep understanding of the market and technology landscape, how it’s evolving, the implications for our customers, and how all that should shape where go. Work with cross-functional teams to identify new customer / business problems that could be solved by the platform and infrastructure teams; build the business case for new features and gain approval from stakeholders. Lead the product development lifecycle; work with engineers and architects to produce a groomed, prioritized backlog that aligns the work to business goals .

Senior Technical Product Manager

H-E-B
Austin
20 hours ago
+44
Lead the product development lifecycle; work with engineers and architects to produced a groomed, prioritized backlog that aligns to work to business goals. Identify and manage the platform, infrastructure shares services, and APIs required to empower product teams to deliver delightful experiences to both internal and external users. Identify changes to legacy systems (movement to new tech, modification of implementation patterns, etc.) that would enable future product opportunities and a more resilient developer platform. Partner with vertical product teams to define best practices and approaches to leverage the platform and infrastructure capabilities to meet business needs.  Serve as the subject matter expert and evangelist for the H-E-B Digital platform and infrastracture stack, ensuring that all stakeholders understand their purpose, capabilities, and road map. Maintain a deep understanding of the market and technology landscape, how it's evolving, the implications for our customers, and how all that should shape where we should take the platform and infrastructure stack next.  Own the ideation and planning of discovery activities to identify new customers / business problems that could be solved by the platform and infrastructure teams; build the business case for new features and gain approval from stakeholders. 

Implementation Manager

Kazoo
Austin
23 hours ago
+29
Our ideal candidate has led complex customer relationships, has a deep understanding of software implementation, and understands how to build customer service processes and practices that will scale and grow with the business. This role will lead all levels of customer implementations and ensure customer relationships are win-win and will continue long-term. This role has a huge impact on customer retention. We serve to make our customers look good with their employees so exceptional service is a priority. Work fast, make quick yet informed decisions, have fun, connect with smart people, and leave feeling energized for more!

Senior Network Engineer

Cloudflare
Austin
19 hours ago
+21
We are looking for a Network Engineer to join our team. Cloudflare is building one of the largest, most resilient networks that spans over 190 points of presence spread across all regions and plan to continue our expansion at a rapid pace. This position will be responsible for the technical operation and engineering of the Cloudflare network, including the planning, installation and management of the hardware and software as well as the day to day operations of the network. This is an opportunity to be part of the team that is building a high­-performance network that is accessible to any web property online.

Global Alliances Manager

Competitive Intelligence Manager

Team Lead, Customer Success Manager

IBM Channel Global Alliance Manager

IT Business Systems Manager

Technical Program Manager

Product Manager - Consumer Products and WARP, Product Strategy

Product Manager

Customer Success Manager

Product Manager - Networking

Technical Support Engineer - Multilingual Preferred

IT Security Manager

Director of Product Management, Cloudflare Workers

Customer Events & Programs Manager

Load 10 more jobs15 jobs at Cloudflare

Customer Engagement Specialist

RigUp
Austin
19 hours ago
+27
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Managing Director, New Verticals

IT Technician

Senior Product Manager

Data Platform Product Manager

Integration Manager, Mergers & Acquisitions

HSE Program Specialist

Senior Director, Operations

Strategy and Planning Director, Operations

Credit Lead

Workforce Onboarding Specialist

Customer Support Representative (Weekend Support)

Customer Support Representative

Customer Engagement Manager

Load 10 more jobs14 jobs at RigUp

Retention Specialist

GoDaddy
Austin
19 hours ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive on-boarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Sr. Learning Program Manager: Outbound & Inbou…

GoDaddy
Austin
19 hours ago
+28
This business-critical position for a Learning Program Manager supports GoDaddy’s Care organization with specific responsibilities for the outbound and inbound sales teams based in Austin and Arizona. The position involves close collaboration with Care leaders to identify and prioritize learning needs to ensure that the right learning programs are prioritized and built. The position also involves close partnership with GoDaddy’s Instructional Designers and Facilitators to ensure that programs are available globally, and that learning programs land with high measurable impact. The position reports to the Director of Care Learning Programs as part of the Learning Program Management Center of Excellence within GoDaddy Learning.

Senior Customer Success Manager - Duo Security

Duo Security
Austin
2 days ago
+27
As a Senior CSM, you will be the primary advocate for our strategic customers, guiding them along a path to success and engaging resources across Duo to accelerate value realization for each customer. We will need you to be as passionate about Duo solutions as you are about providing exceptional experiences for every customer.

Business Applications Manager

A Cloud Guru
Austin
1 day ago
+46
A Cloud Guru is seeking a Business Applications Manager to administer and manage the core tools used by the Go-to-Market teams. While this primarily involves Salesforce.com, it also will encompass tools that heavily integrate with SFDC, such as SalesLoft, Chorus.ai, DiscoverOrg, LinkedIn Sales Navigator, etc. The ideal candidate for this role will be able to simultaneously execute on tactical enhancements and fixes while also making progress on-larger scale, more strategic infrastructure projects. This role requires an action-oriented individual who is eager to build systems designed to scale with A Cloud Guru’s substantial growth. Our existing instance and process has some key infrastructure in place, but is still quite a blank canvas. The Business Applications Manager will be able to put their fingerprints on each of these tools in a significant way.

Principal Product Manager, Infrastructure

WP Engine
Austin
1 day ago
+15
We are seeking a technical Principal Product Manager to join the Infrastructure Product Development Team! Do you have hands-on experience in developing software platform solutions and Cloud Infrastructure Strategies? In this role, you will have the autonomy and support to define the systems our customers rely on every day. As a Product Leader, you will be responsible for guiding discovery and research initiatives to identify impactful and innovative solutions for existing and new cloud offerings. The ideal candidate will possess a blend of business and technical savvy, a big-picture vision, and the commitment to make that vision a reality.

Customer Success Manager

MongoDB
Austin
1 day ago
+50
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Operations Excellence Program Manager III

GoDaddy
Austin
1 day ago
+28
The Program Manager will provide leadership, alignment and transparency across a portfolio of projects driving revenue and a best-in-class customer experience at scale for the Services organization. On any given day, the GoDaddy Services Program Manager might be kick-starting a new initiative, managing a cross-departmental end-to-end implementation plan or leading a global, cross-functional team to drive to a plan or decision. The Program Manager will take strategic concepts and mold them into chartered initiatives and action plans.

Customer Success Manager

Pushnami
Austin
2 days ago
+38
We are looking for a Customer Success Manager to manage the day-to-day of the entire Customer Success team. This person will work closely with the VP of Operations on the strategic direction of the department and keep the department accountable towards company goals.

Microsoft Dynamics 365 Consultant, Supply Chain Mo…

Thinkmax
Austin
2 days ago
+12
Analyzing and documenting client needs; Supporting the client in validating and understanding the analysis; Identifying process optimization opportunities; Communicating customer requirements in functional specifications to the development team; Designing and assisting in the execution of data migration processes; Integrating existing systems with the module; Conducting integrated testing; Participating in quality control and ensuring the integrity of information; Ensuring the smooth implementation of the solution; Documenting the different solutions implemented (business rules, flow rules, schematics, user documentation, etc.); Training and supporting customers in the use of the solution; Developing and participating to solution sales demos as required.

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