Austin Tech Jobs and Startup Jobs

64

Product Manager - OJO Marketplace

OJO Labs
Austin
1 day ago
+55
Develop the product vision for our marketplace that serves Real Estate Agents, Lenders, and Home shoppers.  Role model end to end leadership by taking accountability for the successful delivery of your products across all contributing factors ex: product marketing, operations, engineering, user experience, research, etc.  Demonstrate an understanding of matching Service-Providers (Lenders, Real Estate Agents) with Home buyers and sellers looking for assistance, that results in a thriving marketplace for consumers to shop for homes, and the best place for service providers to build their businesses.  Develop and maintain a roadmap inclusive of multiple value recipients; successfully navigate short and long term tradeoffs to create momentum and a cadence of business performance growth and expansion. Develop and maintain KPIs and quantitative measures of product success that are understandable both by internal & external stakeholders at varying organizational levels (ex: independent contributor to senior executive).

Product Manager - Enterprise Partner Platform

OJO Labs
Austin
2 days ago
+55
Enable the product vision for our partner ecosystem inclusive of Real Estate Agents, Brokers, Franchises and other key stakeholders. Role model end to end leadership by taking accountability for the successful delivery of your products across all contributing factors ex: product marketing, operations, engineering, user experience, research, etc.  Demonstrate an understanding of partner workflows, opportunities, success criteria, and ability to deliver technology that creates ‘unfair advantages’ for partners that adopt OJOs product suite. Develop and maintain KPIs and quantitative measures of product success that are understandable both by internal & external stakeholders at varying organizational levels (ex: independent contributor to senior executive). Successfully manage the tradeoffs of delivering for the short term while building long term value in OJOs enterprise platform. Lead with empathy; OJO creates change in industries with long standing norms and routines.

University Talent Partner

Adobe
Austin
3 days ago
+57
Own recruitment for Grad and Intern hiring. Partner with Hiring Managers to drive business impact related to graduate level hiring. Execute campus strategy including but not limited to diversity, faculty partnerships, hosting presentations and networking events, connecting with student groups, participating in career fairs and on-campus interviews. Focused efforts on key conferences and sponsorships and continue to evaluate additional opportunities for Adobe to engage.

Senior Product Manager

RapidDeploy
Austin
3 days ago
+31
As a Senior Product Manager you will help drive the product roadmap for an emergency communications platform that provides unprecedented situational awareness to 911 call-takers, dispatchers and first responders alike. Your role will be highly visible internally and externally, frequently interacting with internal stakeholders as well as partners and customers.

Customer Success Manager

AlertMedia
Austin
4 days ago
+38
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Manager, Customer Success Management

BigCommerce
Austin
4 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Manager, Customer Success Management for our Austin Four Points office. In this exciting role you will supervise and lead a team of awesome Customer Success Managers who consult and advise the most exciting and fastest-growing merchants in eCommerce. You will develop and coach the team to provide industry-leading advocacy, drive client revenue growth, and help our clients Sell More! 

Technical Support Representative

Partner Growth Manager

Senior Training Specialist

Associate Product Manager-Payment Integrations

Call Router

Load 2 more jobs6 jobs at BigCommerce

Customer Success Manager

A Cloud Guru
Austin
5 days ago
+47
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Director of Product Management

A Cloud Guru
Austin
1 week ago
+47
The Director of Product Management will own and drive the strategic direction for A Cloud Guru's Platform Alliance, a group of cross functional product teams dedicated to building products that serve our entire learning experience. You will lead the development of tools that help cloud students all over the world successfully learn and flourish in their careers. You will also develop our platform into a strong competitive advantage that will continue to evolve at pace with the ever changing cloud technology ecosystem! Your strength and leadership of the Product Management team, championing of the customer experience and successful launch of products within our go to market teams will truly shape the direction of A Cloud Guru and the future of our stellar learning platform for years to come! This role reports to the VP of Product. 

Customer Success Operations Analyst

A Cloud Guru
Austin
1 week ago
+47
A Cloud Guru is seeking a Customer Success Operations Analyst to drive strategy, improve efficiency, and promote a data driven culture for our Customer Success Managers. You will work on everything from the highly strategic to the operational; such as implementing a customer health scoring framework, building headcount modeling and capacity planning for the CSM team, forecasting churn and retention, implementing and refining CSM processes, refining the onboarding process, and analyzing CSM and overall business performance. You will be seen as the key business partner for the Customer Success team, and you will support the daily operations of the Customer Success team. You will partner closely with the Sales Enablement, Business Applications (SFDC), Analytics, and other roles to ensure the broader organization is communicating effectively and working collaboratively.

Customer Success Representative

Adobe
Austin
1 week ago
+57
Delight your installed customer base throughout their customer journey – from implementation through renewal. Serve as the primary point of contact for customers and develop a trusted advisor relationship with customers to ensure they are using our solutions to achieve full business value . Identify and close new sales opportunities at your customers to grow our business while driving more value for our customers using our products. Identify renewal risks and collaborate with the relevant internal teams to remediate and ensure a successful renewal. Collaborate with stakeholders such as Channel Partners, Technical Support & Finance. Utilize various systems (Salesforce.com, Gainsight, etc.) to track customer details, including customer health, engagements, and potential renewal / sales opportunities. Stay current with the most recent enhancements to our products and educate customers on offerings and updates. Help Magento's Customer Success team maintain a high-level of adoption and customer happiness.

Customer Success Representative

Adobe
Austin
1 week ago
+57
Our new Customer Success Representative can support individual customers during their entire customer journey with Magento, pilot new techniques, and identify improvement opportunities to support the evolution of the Global Customer Success Group. If you’re an outcomes-driven, semi-technical, and excited for a new opportunity in Customer Success, this role is for you! 

Customer Coordination Specialist

Adobe
Austin
1 week ago
+57
Magento’s global Customer Success Group (CSG) is growing and hiring a Customer Coordination Specialist. This role will support individual customers needing assistance with Magento processes and assist Customer Success Managers as we all work together to delight our customers. If you’re comfortable with juggling multiple requests and excited for a new opportunity in Customer Success, this role is for you! 

Regional Director (Texas)

MongoDB
Austin
1 week ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Technical Support Engineer - Americas

Plivo
Austin
1 week ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Junior Technical Support Engineer - Americas

Plivo
Austin
1 week ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Customer Success Specialist

MongoDB
Austin
1 week ago
+50
We are looking for a driven, enthusiastic and hands-on Customer Success Specialist to help our customers realize and maximize the value of their MongoDB products and services. Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges and are adaptive and excited to help innovate with new processes with a customer-centric mindset and attitude. We’re looking for someone who thrives by having regular interactions with customers and is proactive in their outreach.

Customer Success Manager

MongoDB
Austin
1 week ago
+50
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Information Security Liaison

MongoDB
Austin
1 week ago
+50
This role requires a self starter that can work closely with our Pre-Sales Team with minimal supervision. This is a global role and the Information Security Liaison will report to the Security Liaison Manager within the CISO Organization.  We are seeking a results-driven individual to facilitate an exceptional security experience for our Pre-Sales Team and customers. You will have the opportunity to maintain and improve the systems and processes that enable the CISO Team to maximize the efficiency of the Pre-Sales Team through the use of technology.

Cloud Customer Success Manager

Adobe
Austin
1 week ago
+57
A great Customer Success Manager could be described as having superb communication skills, excited about selling new Magento products that can help their customer grow, always looking to tackle problems for their clients, able to handle stressful situations like a top-tier pro, constantly looking to expand their knowledge and skill set, all while keeping their clients happy with their experience with Magento.

Customer Success Manager

SourceDay
Austin
1 week ago
+43
Empathetic, Positive Attitude with a drive to provide a Customer experience unlike any other. Detail orientated, exceptional communication, collaborative and eager to jump in where needed. You can demonstrate success in thinking strategically, executing tactically while providing consistent and high levels of client engagement, growth and retention in a fast-paced environment. Comfortable in a start-up environment, ready to pivot when needed, and excited about playing acentral role in the future of the team and SourceDay as whole. 3+ years in Customer Success, Relationship Management, or similar role. Experience in client- facing role with a background that could be from client support, account management, project. management, manufacturing that has seen you strive for successful outcomes.

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