Senior Austin Startup and Tech Jobs

22

Customer Success Manager II

Khoros
Austin
6 hours ago
+58
We are looking for exceptional Customer Success Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer's journey. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time. The key to achieving this success is effective adoption of our products across a customer's organization, technical success and aptitude, high impact results that align to a customer's business objectives, a strong support system and continuous strategic and relationship alignment.

Head of Provider Partnerships

Medici
Austin
18 hours ago
Have a deep understanding of medical associations and how they operate. Utilize your existing relationships and continue to form close bonds with the leadership of state and national medical associations. Convince association leadership to endorse Medici as their preferred or only telemedicine app. Drive physician downloads through marketing, demos, and presentations. Encourage existing users to continue to use the app and invite their patients by developing and sharing best practices and case study material.

Head of Client Success

Medici
Austin
18 hours ago
About Us Medici is a global and rapidly growing startup focused on building a culture of innovation, collaboration, and leadership in healthcare tech. Our team is awesome and we’re all driven by the impact that we are making on healthcare and in people’s lives. The vision of where we are going is clear but the terrain is always changing and we move quickly to adapt. We have amazing investors and advisors who trust us to build a great product that

Senior Salesforce Administrator

Khoros
Austin
18 hours ago
+58
Our Business Operations team is looking for a Senior Salesforce Administrator to join our Austin office. As a Senior Salesforce Administrator, you'll have an integral part in managing projects and enhancements on the most interconnected system across business units.

Senior Solutions Engineer

Shopgate
Austin
18 hours ago
+33
Reporting to the Director of Sales, you’ll leverage your deep retail and solution SaaS industry knowledge to educate our prospects and inspire confidence in our omnichannel e-mCommerce offerings. Your efforts will help our Sales team achieve their sales quotas and objectives, ultimately increasing conversion and helping accelerate revenue growth.

Executive Assistant

AdAction Interactive
Austin
18 hours ago
+22
The Executive Assistant should be experienced in handling a wide range of administrative and executive support tasks and must have the ability to interact with staff at all levels, while remaining highly professional, flexible, proactive, resourceful and efficient. This is an exciting opportunity that calls for an ambitious personality, one who can think independently, and requires an individual that’s both charismatic and trustworthy. The objective is to employ someone that craves a full workload and can be committed to helping the executives be at their very best.

Manager, Education Services

BigCommerce
Austin
18 hours ago
+47
Recruit, manage, motivate, and coach the team to maximize their individual potential and professional growth as well as the ability to function effectively as a team. Build a culture of accountability and urgency by transparently leveraging metrics and reporting to drive the right behaviors. Enforce repeatable processes and best practices that consistently deliver a world-class educational experience. Managing training action plans with enterprise merchants, agency partners, Professional Services, and sales before, during, and after learning sessions. Work with the L&D and Professional Services teams to manage scheduling and administration of training - including Learning Management System administration - for BigCommerce customers who have purchased Education Services packaged offerings. Lead our team of trainers providing new hire and continuing education to BigCommerce staff on processes, product, competitive knowledge, and soft skills necessary to achieve success. Effectively manages team members, including training specialists and eCommerce Growth Coaches, to ensure team objectives and delivery goals are being carried out.

Team Manager, Technical Support

Lead Marketing Analyst

Manager, Customer Success Management

Team Manager, Technical Account Management

Senior Manager, Agency Partnerships

Manager, Developer Documentation

Load 3 more jobs7 jobs at BigCommerce

Senior Product Manager - Brand & Identity

GoDaddy
Austin
5 days ago
+28
This role oversees products that help customers create, manage, and use their brand assets (incl. photos, video, logo, fonts, colors, business info, etc.) across their website, social media profiles, email marketing, and more. Leading a team of engineers and designers, you will research, test, launch, and grow products that enable entrepreneurs to look great online and have a seamless experience across GoDaddy’s products and services.

Sr. Director, IT

ShipStation
Austin
6 days ago
The Senior Director, Information Technology (IT) role is critical to the ShipX family of companies as it is responsible for providing a secure, robust, high-performing, and highly available infrastructure. Our infrastructure includes on-premise to support the business operations and digital services. It is equally critical to defend our company's trust by providing data and information security through best in class practices and governance structure.

Principal Product Manager - Austin, TX

H-E-B
Austin
1 week ago
+44
You’re someone who works seamlessly with engineers and designers alike; you can ask savvy questions in either space to reach powerful product conclusions. As a Product Manager, you will embrace the role of “editor in chief” – finding and evaluating ideas from all sources and using customer empathy to mold those ideas into a seamless, compelling whole that is so much more than the sum of its parts.

Sales Account Executive

360training
Austin
1 week ago
+27
360training.com is looking for a Channel Account Executive. In this position, you will work closely with our clients/partners to manage and optimize our relationship with a focus on revenue growth. This person should possess outstanding sales experience combined with a track record of growing channel partnerships or affiliate & re seller relationships.

Client Success Director

Aceable
Austin
1 week ago
+39
The Partner Success Director (PSD) is responsible for managing the day-to-day relationship with Aceable, Inc’s B2B and channel sales partners. We are looking for a passionate Partner Relationship Director who will ensure the long-term success of our partners. You will liaise between our partners and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to our partner needs.

Sr Product Manager

Literati
Austin
1 week ago
+19
Literati is looking for an exceptional Product Manager to own our Children’s subscription book club. This is an excellent opportunity for someone who has built and shipped consumer facing software products to scale an already successful model. This role will work closely with Engineering, UX, Creative, and Finance to continue to grow what is already the #1 Children’s Book Club in the US while focusing on well defined KPIs and ambitious retention and growth targets.

Customer Experience Consultant

Khoros
Austin
1 week ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Customer Success Specialist

Planoly
Austin
1 week ago
As the Customer Success Specialist, you will be one of the original members of a completely new department focused on making the customer onboarding experience a strategic, competitive advantage for PLANOLY. You will be focused on leading the development of online resources aimed at converting users to paid-subscribers, and retaining current customers. In order to succeed in this role you must have the ability to take a macro perspective and understand the customer’s journey from downloading the app, to becoming a product evangelist. You will make decisions based on data and analytics, to drive product adoption and long-term retention. 

Product Manager

Volusion
Austin
1 week ago
+29
Accountable for delivering business objectives. Super transparent with team, peers and leadership. Communicating and owning priorities within the product team. Willing to get hands dirty and work with the team day-to-day. One of the strongest user experience and product vision leaders within the organization. Responsible for creating and implementing a product roadmap & strategy. In constant communication with customers. Actively looking for ways to make everything better. Used to working in modern agile and lean methodologies. Willing to participate in speaking engagements (public and internal). Passionate about user experience & design. Detail oriented and always looking at data to back decisions. Eager to help create the best tech company in Austin.

Enterprise Account Executive

Khoros
Austin
2 weeks ago
+58
As an Enterprise Account Executive, you will work with prospective Khoros customers, helping them understand the value of our solutions and platform. In this new business sales role, the successful candidate will understand the customer's definition of business value and be able to challenge them to think about new ways to differentiate and transform their business. You'll be able to inspire customers by providing thought-provoking and consultative strategies to help some of the world's most iconic brands to better engage with their customers. The perfect candidate is an intelligent individual who is passionate about selling new business while also being a team player with high-energy and a strong interest in social business. As part of the Vista Equity family, you'll receive best in class development opportunities and the ability to work with some of the world's leading brands. 

Channel Account Executive

360training
Austin
2 weeks ago
+27
360training.com is looking for a Channel Account Executive. In this position, you will work closely with our clients/partners to manage and optimize our relationship with a focus on revenue growth. This person should possess outstanding sales experience combined with a track record of growing channel partnerships or affiliate & re seller relationships.

Director, Customer Care

FloSports
Austin
2 weeks ago
+35
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Enterprise Customer Account Executive

Khoros
Austin
3 weeks ago
+58
As an Enterprise Customer Account Executive, you will work closely with Khoros customers, helping them understand the value of our platform. You'll have success in this role by understanding the customer's definition of business value and challenging them to think about new ways to differentiate and transform their business. In short: you'll inspire some of the world's most iconic brands to better engage with their customers by providing thought-provoking and consultative strategies.

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