Austin Tech Jobs and Startup Jobs

3

Associate Technical Support Engineer

Khoros
Austin
6 days ago
+49
Monitor requests through multiple channels including cases and phone, provide support and respond to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Product Portfolio Management Analyst

Khoros
Austin
1 week ago
+49
TheProduct Portfolio Management Analystwill support the Product Portfolio team and the broader Product Organization byguiding our methods, processes, tools, andartifacts to ensure consistent efficiency across all of the product managementorganization. This is a criticalrole within our team. Khoros has a start-up mentality, will take smart risks,adapt & iterate quickly, and solve important problems. We are looking forsomeone who is passionate about supporting and continuously improving highlyeffective processes that span across the business.

Strategic Services Account Executive

Khoros
Austin
2 weeks ago
+49
As the Strategic Services Account Executive, you will drive Spredfast + Lithium Strategic Services opportunities to closure by leading deal development and management. You'll work with our Social Strategy team as you determine how to structure deals, develop SOWs and MSAs as well as manage the deal from scoping to approval and order. This is an overlay sales role requiring core technical expertise and an understanding of social business and marketing strategy.

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