Austin Tech Jobs and Startup Jobs

2

Senior Product Manager, Enterprise Experience

Optimizely
Austin
1 day ago
+13
As Senior Product Manager, Enterprise Experience you will be responsible for defining the vision and roadmap for the services and APIs our products are built on. You’ll work with internal stakeholders across engineering and product as well as customers to develop a deep empathy for users of our platform and how the roadmap aligns to our overall business objectives.

CX Agent - Product Support Representative

Dropbox
Austin
4 months ago
As part of our Customer Experience team, you will be responsible for responding to customer product inquiries via telephone, written email, and chat sessions. You will resolve customer concerns raised during installation, operation, maintenance, product application, or compatibility matters. Our operation is 24x7 so the role includes shift work including weekends and holidays. 

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