Austin Tech Jobs and Startup Jobs

39

Director, Digital Experience Optimization, On-Dema…

Optimizely
Austin
12 hours ago
+45
As the Director of our On-Demand Services team, you’ll be in a unique position and on the front lines of some of the world’s most innovative company’s digital experimentation programs. You’ll collaborate with the Vice President of Global Professional Services and other stakeholders in other key organizations to help develop, manage and grow our ODS program and strategy. You’ll subsequently be managing the execution cycle of the test by working with our team of designers, developers, and QA analysts. You’ll help ensure that the ODS program is hitting its financial plan and guide decision making related to spending and scaling ODS operations.

Manager, Strategic Product Consultants

Procore Technologies
Austin
13 hours ago
+20
As our Manager, Strategic Product Consultants, you’ll successfully lead, mentor, and grow your team of individual contributors. This includes facilitating onboarding, providing training, identifying challenging opportunities for advancement, and driving high performance with OKRs. As a successful candidate, you have experience managing professional services and aspirations to pursue future leadership opportunities. You’re viewed as a trusted advisor who can skillfully manage influence through persuasion, negotiation, and consensus-building to move the needle on projects. And you embody our values of Optimism, Ownership, and Openness.

Manager, Custom Solutions

Strategic Product Consultant, Resource Management

Strategic Product Consultant, BIM/VDC

Senior Product Manager- Analytics

Senior Manager, Customer Support

Product Strategist, Specialty Contractor

Executive Assistant

Head of Product Operations

Customer Support Representative

Customer Support Representative (Overnight)

Customer Success Manager, Mid-Market

Load 8 more jobs12 jobs at Procore Technologies

Senior Information Security Engineer

Blackbaud
Austin
13 hours ago
+41
Information Security Engineers are responsible for the day-to-day management of company-wide information security toolsets and the protection of Blackbaud’s and our Client’s most sensitive information. They diligently investigate anomalous events and alerts, detect malicious activities, reverse engineer malware, and write signatures and scripts for various security tools to defend against malicious activity. Serving as the highest escalation point in the series, they are primarily involved in the analysis, troubleshooting and resolution of complex threats that impact the information security infrastructure at the data, application, service, operating system, and network levels.

Systems Architect, Infrastructure & Operations

IT System Operations Tech

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Director of Professional Services

Senior Systems Engineer,

Customer Success Manager, Customer Success Operations

Principal Network Engineer

Load 7 more jobs11 jobs at Blackbaud

Customer Support Engineer

Civitas Learning
Austin
13 hours ago
+24
The Customer Support Engineer provides ETL, data engineering, and product support to customers and internal teams in our Services department. Specifically, this team member will focus on constructing and testing custom filters and custom ETL logic for our customers, as well as investigating and correcting complex bug fixes within our ETL codebase. More broadly, this position is responsible for resolving Tier 2 support issues by troubleshooting workflows, implementing SQL code and configuration changes, and translating customers’ business logic into SQL code. The SQL Support Engineer ensures all matters reach full-circle resolution by thoroughly tracking the lifecycle of an issue and maintaining frequent and strong lines of communication with our customers. You will also help build and maintain data engineering and product documentation.

Technical Support Engineer

CrowdStrike
Austin
22 hours ago
+44
The ideal Associate Technical Support Engineering candidate is passionate about technology and customers.  A true problem solver, the Associate Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation to Sr. Technical Support Engineering.  You will understand the Falcon Host product and processes at all levels, as well as customer environments across heterogeneous operating environments.  You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

DataCenter Manager, TechOps

Senior Network Engineer

Vulnerability Management Analyst

Threat Response Analyst

Senior Systems Engineer - Data Services

Principal Product Manager

Senior/Principal Cloud Security Consultant

Director of Product Management - SecOps

Datacenter Logistics Coordinator

Planning Engineer

Enterprise Solutions Architect

Load 8 more jobs12 jobs at CrowdStrike

Renewals Specialist

Optimizely
Austin
20 hours ago
+45
The NA Renewals Specialist will be responsible for driving account renewals starting 150 days in advance of their contract end date and executing all renewal back-end work in a timely manner for North America managed accounts. Success in this role requires a high level of organization and coordination with cross-functional teams such as Customer Success, Account Executives, Legal, Accounting and others. The NA Renewals Specialist will be measured based on the timeliness of renewal contracts, their ability to drive incremental price increases on renewals and on increasing the number of multi-year renewals. This role will include customer-facing interactions as well as backend deal desk related support with quote creation and contract processing. 

Product Manager

LogicMonitor
Austin
1 day ago
+63
About Us: LogicMonitor is the leading SaaS-based performance monitoring platform for enterprise IT. We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other to achieve

Customer Renewals Associate

Contract Renewals Specialist

Senior Product Manager

H-E-B
Austin
1 day ago
+44
You’re someone who works seamlessly with engineers and designers alike; you can ask savvy questions in either space to reach powerful product conclusions. As a Product Manager, you will embrace the role of “editor in chief” – finding and evaluating ideas from all sources and using customer empathy to mold those ideas into a seamless, compelling whole that is so much more than the sum of its parts.

Associate Customer Success Manager

BigCommerce
Austin
2 days ago
+35
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Contract Office and Experience Coordinator

Product Support Engineer

Manager, Education Services

Technical Support Representative

Load 1 more jobs5 jobs at BigCommerce

Implementation Consultant

Brightpearl
Austin
2 days ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Pricing Manager

AlertMedia
Austin
2 days ago
+36
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Customer Success Manager

Civitas Learning
Austin
2 days ago
+24
At Civitas Learning, we are looking for a committed Customer Success Manager to join our Customer Success team, where you’ll have the opportunity to manage relationships with our customers - colleges and universities across the U.S. that are excited about using predictive analytics to measurably improve student success. In this role, you will serve as the primary contact for our customers throughout the life of our relationship with the account. You will drive additional value by coordinating sessions with Civitas SMEs throughout the client relationship. By combining your keen sense for supporting client needs with an understanding for how our analytics platform and applications can help them attain their strategic objectives, you’ll be able to accelerate our customers’ student success initiatives and help them continuously learn about the impact of their work.

Executive Assistant

RetailMeNot, Inc.
Austin
2 days ago
+45
RetailMeNot is looking for an Executive Assistant to join our fast-paced team in beautiful downtown Austin TX. In this role, you will perform and handle complex technical and office administrative duties as well as support executives to whom you are assigned and their teams. Under minimal supervision and acting on your own initiative and direction, this position refines and prioritizes the executive’s day-to-day schedule, arranges travel, and additional responsibilities. You will manage the details of a highly confidential and critical nature, and function efficiently and effectively in a fast and professional environment. In addition, you will handle cross-functional coordination between programs and departments.

Associate Product Manager - RxSaver

Senior Product Manager

Verb
Austin
2 days ago
+19
What We Do Verb is an online leadership development platform that delivers whole person development via experiential learning. Our content framework combines traditional business skills with modern topics, like Self-Awareness, Servant Leadership, Unconscious Bias, Empathy, and Growth Mindset. Our experiential learning platform integrates microlearning, peer learning, mentorship, feedback and assessments.   What You’ll Do Be an expert on the

Product Owner

Shopgate
Austin
3 days ago
+33
Actively participate as Product Owner in our cross-functional development teams. Create requirements, definitions, and their conceptual implementation in close cooperation with UX / UI designers and software developers. Actively support in implementing features and mobile commerce trends in an agile development environment. Prioritize the product backlog considering our roadmap, as well as concrete requirements of our customers and the market. Create data-based analysis of important product features and new developments. Serve as a contact for stakeholders and software developers. Be an internal "champion" for the supervised product, with everything that belongs to it, such as communication, documentation and presentation.

Senior Product Manager

Volusion
Austin
3 days ago
+28
Accountable for delivering business objectives. Super transparent with team, peers and leadership. Communicating and owning priorities within the product team. Willing to get hands dirty and work with the team day-to-day. One of the strongest user experience and product vision leaders within the organization. Responsible for creating and implementing a product roadmap & strategy. In constant communication with customers. Actively looking for ways to make everything better. Used to working in modern agile and lean methodologies. Willing to participate in speaking engagements (public and internal). Passionate about user experience & design. Detail oriented and always looking at data to back decisions. Eager to help create the best tech company in Austin.

Customer Product Support

SourceDay
Austin
1 week ago
+43
· Resolve Tier 1 and Tier 2 level customer issues via multiple incoming and outgoing channels. · Provide excellent customer service by exceeding customer expectations. · Identify technical or product issues and work with a highly creative development team to resolve with a sense of urgency. · Manage customer expectations regarding estimated response times for resolution. · Exhibit a deep understanding of the SourceDay solution and speak with customers about the most relevant features/functionality for their specific business needs. · Expertly address challenging questions while providing answers that are professional and easy to understand. · Understand and empathize with end user challenges and issues and recommend best practice solutions. · Foster strong relationships with other SourceDay departments to find resolutions and work toward product improvements. · Collaborate with the SourceDay engineering group on potential product ideas and solutions. · Work with our Technical Operations group on prioritizing and managing ticket statuses and escalations. · Perform user testing on new product enhancements and functionality. Perform other product and support functions as needed.

Product Manager (Conversion)

Bestow
Austin
1 week ago
+29
As a Product Manager for our Conversion Squad you are responsible for determining what we should build and why we should build it. You own product features related to customer growth and improving the purchase process. Much of what customers interact with on our website is in your domain. Do you want to build products to reinvent a centuries old industry? If so, we'd love to hear from you.

Product Management Director

Cision (formerly TrendKite)
Austin
1 week ago
+45
As a Product Management Director at Cision, you will be responsible for driving product initiatives from inception through execution. You will bring together our designers, engineers, analysts, and other cross-functional team members within the organization to ensure that our products build continued value for our users.  In this role you will own the product experience across key product lines and will be given the autonomy to think strategically and make data driven decisions that drive our product’s usage and value for clients across our product line.

Executive Assistant

RapidDeploy
Austin
1 week ago
+31
Are you looking for an opportunity to be part of a fast-growing enterprise software company that is saving lives? RapidDeploy is hiring an Executive Assistant to the CEO, based in our Austin, TX office. Our mission is to reduce emergency response times and increase situational awareness for first responders. Our cloud-based emergency 9-1-1 dispatch platform and analytics software is the future of emergency response. In the last 12 months, we’ve

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