Austin Tech Jobs and Startup Jobs

155

HR M&A Program Manager

Unity
Austin
1 day ago
+10
Partner with HR M&A leader & cross-functional teams in updating and evolving our HR M&A playbook. Participate in acquisition diligence activities and partner with global HR ops teams to ensure all HR systems are integrated properly. Help on-board and assimilate teams in year one to ensure effective engagement, impact to the business, and retention as well as build and manage detailed project management plans for specific areas of focus. Partner with HR leaders for compensation and benefit program integration and Total Rewards side-by-side analysis. Partner with a virtual and extended HR team to ensure integration plans are delivered consistently across the globe, in compliance with local processes and policies, and with a focus on delivering a seamless and engaging employee experience. Assist our HR Regional teams in troubleshooting M&A related issues and supporting the unique needs of acquired employees and leaders throughout their first year as they transition to new HR tools, programs, and processes.

Evangelism Events Manager

Unity
Austin
1 day ago
+10
The Unity Evangelism team is looking for an Evangelism Events Manager to join our Evangelism team managing events for our large and growing community of developers and interactive creators. These events include large scale day-long Unity developer conferences (300+ attendees), Unity training events for smaller groups, webinars, hackathons, and anything in between.  You will work with Unity evangelists, sales and marketing teams, partners, conference exhibitors, and other internal stakeholders to plan and execute evangelism activities from start to finish, driving adoption of Unity through the planning and execution of events, hacks, meetings, and more. If you have successfully worked on large events, are a self-starter, familiar with the gaming, AEC, or Media & Entertainment industries we want to hear from you!

Technical Support Engineer

Unity
Austin
1 day ago
+10
Ensuring all tickets within our ticket system are correctly actioned and processed within agreed SLA to provide a smooth and excellent customer experience. Actively managing customer expectations and requirements through the use of written and verbal communication and close collaboration with a global team. Creation and maintenance of customer facing documentation, with a “preventative” rather than “curing” mentality wherever possible.  Monitoring, responding to and managing service metrics and alerts; prioritizing as appropriate.  Management of live infrastructure. Fault finding and technical investigation of game server platforms and infrastructure. Communicate with vendors to check, maintain or replace hardware as well as help to identify and fix network related issues.

Sr. Optimization Manager, On-Demand Services

Optimizely
Austin
1 day ago
+13
The Digital Experience Optimization, On-Demand Services (“ODS”) team is Optimizely's new secret weapon. As a team consisting of strategy consultants, optimization managers, designers and developers, we help augment and support those clients with experimentation teams and/or want to increase experimentation velocity on the Optimizely platform. In every interaction, we put our clients first and strive to exceed every expectation. Our ultimate goal is to deliver that “wow” experience that turns clients into Optimizely evangelists, and customers for life.

Implementation Specialist

Vrbo
Austin
1 day ago
+28
We are seeking an Implementation Specialist to join our Customer Experience Software Implementation team. We provide a high-touch, relationship-centered, satisfaction-focused software implementation experience for professional property managers globally. These property managers will use their new Vrbo software to manage vacation rental properties on behalf of property owners, run all aspects of reservations and guest services, and handle all accounting related to the properties’ operations.

Senior Implementation Specialist

Guarantee Claim Specialist

Procurement Proposal Specialist

Program Manager, Global Creative

Senior Project Manager - Scrum Master

Technical Duty Officer

Incident Manager

Senior Technical Program Manager, Data Platform

Policy Manager

Software Technical Specialist-API Support

Customer Service Representative

Manager, Global Partner Success Operations

Project Manager, Global Partner Success Operations

Load 10 more jobs14 jobs at Vrbo

Technical Support Manager (2nd Shift)

WP Engine
Austin
1 day ago
+15
In this role, you will be responsible for the personal and professional development of the team, and should demonstrate a passion for supporting the platform that our customers (and WordPress developers!) Love. This person should find solving problems irresistible, enjoy working collaboratively in a fast pace, 24/7/365 environment and understand that delivering a world-class customer experience is at the heart of our business.

Custom Solutions Specialist

Procore Technologies
Austin
1 day ago
+20
As a Procore Custom Solutions Specialists, you’ll work directly with our passionate clients to help find and develop innovative solutions for the specific and unique challenges that continuously occur in the Construction Industry. You’ll accomplish this in three primary ways: Custom PDFs – Creating and modifying custom templates that allow our customers to export all necessary documents, including large and often complex multi-page legal

Senior IT Manager

Professional Services Solutions Consultant

IT Support Specialist

Customer Support Representative

Implementation Manager, Enterprise

Bilingual Customer Support Representative (French)

Load 3 more jobs7 jobs at Procore Technologies

Windows Systems Engineer

Bright Health
Austin
2 days ago
+29
The Windows Systems Engineer is part of the End User Technology and Infrastructure Service Team that delivers desktop support for employees and network/server infrastructure support for the organization. We are responsible for deployment, monitoring, maintenance, security, development, upgrades and support of desktops, laptops, servers, handheld devices, printers, drivers, software, email, patches and operating systems within our environment.

IT System Operations Tech

Blackbaud
Austin
2 days ago
+41
The IT Operations Center acts as the starting point into Blackbaud Operations, managing incoming service requests and incidents for Blackbaud’s 45,000+ clients. Detail-oriented and disciplined, the IT Operations Analyst is focused on service request completion, incident detection and resolution, and providing excellent customer service in a dynamic & fast-paced environment. The ideal candidate is well versed in ITIL, a great communicator, and able to translate technical knowledge into actionable direction.

Manager, IT Change Management

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, Network Infrastructure

Customer Support, Associate

Continual Service Improvement Manager

Senior Systems Engineer,

Lean Six Sigma Black Belt / Master Black Belt

Software Instructor

Sr Manager, Program Management

Director, Customer Success - Onboarding & Adoption

Load 8 more jobs12 jobs at Blackbaud

Senior Security Compliance Analyst

Duo Security
Austin
2 days ago
+13
You will recommend and help develop appropriate information security policies, standards, procedures, checklists, and guidelines using industry-recognized security concepts, frameworks, and standards tailored to meet the requirements of the organization and assist IT process owners in the creation and maintenance of these policies/procedures. You will provide approved responses to client compliance inquiries and maintain library of responses. You will work closely with departments, subject matter experts, vendors, & auditors/assessors to continuously identify and manage risks while ensuring readiness to satisfy internal & external audit requirements. You will work with various departments to ensure controls-related documentation in support of information assurance and compliance activities is maintained. You will coordinate evidence gathering within Security and all business units.

Tier 1 Customer Support Specialist

Social Solutions
Austin
2 days ago
+26
Achieve proficiency with ETOsoftware functionality. Build and maintain solid customer relationships by providing superior customer support via email, chat and telephone. Respond to customer questions and concerns with speed, accuracy and professionalism. Assist in the development and maintenance of documentation for the help manual, knowledge base and online community. Troubleshoot and log defects . Record all customer interactions in Salesforce. Work collaboratively to build and maintain productive working relationships with Customer Support team members and across other departments to make sure customer needs are met and inquiries are resolved.

Project Manager

IT Technical Billing Lead

Cloudflare
Austin
3 days ago
+21
The IT Billing Technical Lead will manage and coordinate activities concerning Cloudflare’s self-service subscription billing platform including, but not limited to: researching functionality inquiries, managing enhancement requests, providing support for billing system releases and upgrades, and leading the triage and resolution of issues.

Program Manager, Web Operations

Billing Systems Analyst & Solution Architect

Technical Support Engineer - Multilingual Preferred

Program Manager - Security & Access

Global Alliance Manager

Customer Events & Programs Manager

Atlassian Tools Administrator

IT Security Manager

Program Manager - Vulnerability Management

IBM Channel Global Alliance Manager

Load 7 more jobs11 jobs at Cloudflare

Network Engineer

CLEAR
Austin
3 days ago
+14
As the Network Engineer, you will be responsible for implementation, administration, analysis, maintenance, and reporting. Reporting to the Network Operations Manager, you will apply solid technical and problem solving skills to deliver a robust, highly available, and scalable network infrastructure.

Associate Technical Support Engineer

LogicMonitor
Austin
3 days ago
+63
The Technical Support Engineer (TSE) is the front-line tech support contact for LM product users and a key contributor to LM customer experience. As the primary interface on incoming client support issues, the TSE will log and own incoming support tickets from receipts to 100% resolution. The TSE will contribute to the product experience through resolving customer problems, educating users on LM functionality and providing useful solutions within the product to the customer.

Internal Systems Engineer

Business Systems Analyst

Remote role: Network Engineer V

GoDaddy
Austin
3 days ago
+28
We are looking for a talented, driven, and dedicated Senior Network Engineer with SD-WAN and Wireless Networking experience. We have a vast and complex network and a never ending need for innovation in order to meet the needs of our ever changing environment. This position will require advanced knowledge of networking technologies including routing, switching, and security as well as a desire and aptitude to learn new technologies as needed to keep pace with our customer needs. In addition, the network is changing and growing, and these demands require the ability to manage the network in an automated fashion. This requires some experience, and the desire to grow your next generation networking skills.

Customer Engagement Manager

RigUp
Austin
3 days ago
+27
RigUp is hiring a Customer Engagement Manager that will be responsible for leading a team of 5-7 individuals dedicated to partnering with our customers. We’re looking for a highly motivated individual who thrives in a fast paced environment and has a passion for building relationships with the men and women in the energy industry. Our ideal candidate for this role will be someone who has experience leading high performing teams and working in a high-growth environment. Sound like you? Keep reading. 

Tools & Technology Specialist

Managing Director - Solar, Wind and Renewables

Customer Engagement Specialist

Drug & Alcohol Program Administrator

HSE Program Specialist

Director Sales Enablement

Project Manager, Mergers & Acquisitions

Load 4 more jobs8 jobs at RigUp

Technical Project Manager

Amherst
Austin
3 days ago
+29
Technical Project Manager – Austin, TX   Amherst is hiring a Project Manager with experience leading and driving results in the management of agile-based software development or data related projects. We desire a quantitative thinking individual who will be responsible for providing project information transparency, and who will improve efficiency in planning and execution.   Our ideal candidate is highly organized, possesses excellent

Associate Customer Success Manager

BigCommerce
Austin
3 days ago
+24
Maintain complete ownership over an assigned Book of Business of Enterprise customers. Be responsible for key customer success metrics including NPS, account growth, forecasting and revenue retention. Build strong reference-able working relationships with your clients from entry level to C-level executive. Research and understand your client’s industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Conduct strategic business reviews with your clients to implement plans that drive success within their business. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Recommend apps, integrations, features and partners that best align with client need and BigCommerce goals.

Technical Support Representative

Director of Mortgage Operations

Perch
Austin
3 days ago
The Director of Mortgage Operations will help lead the design and implementation of Perch Mortgage. Located in Austin, TX and reporting to the Head of Business Development, Brett Robbins, you’ll be responsible for managing mortgage compliance and processes while delivering a best-in-class customer experience. The ideal candidate possess deep knowledge and experience in residential mortgage lending. This person should be both creative and entrepreneurial as well as passionate about building a modern mortgage brokerage from the ground up. As the Director of Mortgage Operations, you’ll help Perch grow revenues while reducing stress and uncertainty for millions of borrowers who move each year. 

Escrow Officer

Perch
Austin
3 days ago
A great candidate for this position is a seasoned real estate professional with direct experience in coordinating real estate contracts, processing mortgage loan applications, or closing title and escrow transactions. You are used to working with high-stakes and time-sensitive deals where every detail and process is critical to the successful and timely completion of the transaction. You are a strong communicator - both internally and externally - and understand the importance of teamwork. This is a hands-on role at an early-stage company. You are someone who is comfortable with change, welcomes innovation, and is always willing to roll up your sleeves on any task big or small to help deliver an incredible home buying and selling experience for our customers. You work with a sense of urgency at all times and believe in consistently doing what’s right for the customer.

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