Austin Tech Jobs and Startup Jobs

162

IT Support Specialist

SailPoint
Austin
17 hours ago
+32
Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Install and configure new equipment, particularly laptop and desktop computers. Assist with administering new and existing systems and software. Document processes and take inventory of systems. Recommends hardware and software solutions, including new acquisitions and upgrades. Communicates highly technical information to both technical and nontechnical personnel. May participate in development of information technology and infrastructure projects.

Director of Education Services

SailPoint
Austin
17 hours ago
+32
The Education Services Director will have proven experience creating a “best in class” education services business for a high-tech company.  This individual will have a background in leading a customer training program comprised of instructor-led training, self-paced eLearning and professional certifications. The Education Services Director will have proven experience working across all functions of a company to achieve business goals.

Altru Arts & Cultural Solutions Implementation…

Blackbaud
Austin
17 hours ago
+38
As an Altru Consultant, you will be engaging with a wide variety of Arts & Cultural organizations (museums, zoos, botanical gardens, etc.) to help transform their business and determine solutions to business problems. Solutions often include a software-systems development component (namely Altru) but may also consist of process improvement, organizational change, or strategic planning and policy development. Candidates must understand the role of technology in the operation of Arts & Cultural organizations, as well as be able to articulate the value of Blackbaud’s solutions to both system users and executive decision-makers. The Altru Consultant will be a key Blackbaud representative on client engagements and must take on a collaborative and partnership-based approach to project delivery.

VP of Professional Services

Customer Success Manager, Customer Success Operations

Customer Success Manager, Payments

Senior Implementation Consultant – Arts & Cultural

Customer Support, Associate

Customer Success Manager, Arts & Cultural

Senior Network Engineer

Manager, Network Infrastructure

Systems Architect, Infrastructure & Operations

Team Lead, System & Network Operations Center

IT Change Management Analyst

Systems Engineer, Email Services

Lean Six Sigma Black Belt / Master Black Belt

Director, IT Infrastructure and Operations

Manager, IT Change Management

IT System Operations Technician

Load 10 more jobs17 jobs at Blackbaud

IT Operations Manager

A Cloud Guru
Austin
22 hours ago
+30
As an IT Operations Manager at A Cloud Guru, you'll be owning the daily administration for the growing Austin office and collaborate on global projects with our IT and Security team out of Melbourne You'll be responsible for on-boarding systems for new hires, supporting employees with technical issues, and working with the global team on security best practices. 

IT Manager

RigUp
Austin
22 hours ago
+27
RigUp is hiring a full time IT Manager in Austin! RigUp is the fastest growing technology startup in oil and gas, and we’re dedicated to transforming the energy industry for the better! Our growing platform enables our customers to do what they do best, with greater efficiency, less complexity and lower costs, while maintaining the highest safety and environmental standards.

Well Control Program Manager

Systems Integration Project Manager

Director Enablement & Training

Corporate Systems Administrator

Abrigo
Austin
23 hours ago
+23
We provide technology that community financial institutions use to manage risk and drive growth. Our solutions automate key processes – from anti-money laundering to fraud detection to CECL readiness to lending workflows – empowering our customers by addressing their Enterprise Risk Management needs. This is an exciting opportunity for someone who is not only a master of their craft, but also shares our commitment to driving a strong company

Manager, Implementation Training

Vrbo
Austin
23 hours ago
+28
We are seeking a Manager, Implementation Training to join our Customer Experience Leadership team. We provide a high touch, relationship centered, satisfaction focused software implementation experience for professional property managers globally. You will be tasked with development and execution of implementation training strategies to achieve high levels of customer satisfaction throughout the new customer training lifecycle in this B2B business.

Customer Service Representative

Procurement Proposal Specialist

Supervisor, Implementation Project Management

Analyst, Global Partner Success Operations

Senior Windows System Engineer

Principal Program Manager, Data Platform

Software Tech Support Specialist

Load 4 more jobs8 jobs at Vrbo

Systems Engineer

SecureLink
Austin
23 hours ago
+33
We are looking for a Systems Engineer to help create and maintain the modern, scalable, secure, performant internal computing infrastructure for SecureLink that enables and optimizes business operations. As a member of the Information Security team, our Systems Engineer will uphold a pro-active security stance for both corporate and product technology. Responsible for the maintenance of the corporate computing environment and end-user support.

Executive Director, Customer Operations

Vista Consulting Group
Austin
23 hours ago
+32
We are searching for an Executive Director focused on post-sales customer operations, who will partner closely with Vista company Chief Customer Officers / Chief Operations Officers; their lieutenants in Services, Support, and Customer Success; and CEOs to drive successful transformations in coordination with the company's wider executive suite. This leader will work in tandem with experts across the Vista Consulting Group to ensure portfolio companies are aligned on both the strategy and execution tactics of the CEO's goals and targets, ultimately supporting powerful growth. The ideal candidate will have prior experience leading services, support, and customer success organizations, bringing a deep understanding of how to create effortless experiences that drive value for existing customers, in support of long-term customer growth. Experience in consulting or advisory roles is an added plus.

Technical Support Specialist

Evernote
Austin
23 hours ago
+35
Provide exceptional technical support for all versions of Evernote, Scannable, Skitch, and Penultimate. Partner with our customer support team to see escalations through to resolution. Provide support via email and offer live screen sharing sessions when the quickest way to resolve the issue for the customer is in real time. Explain technical issues clearly to technical and non-technical customers. Partner daily with our product and engineering teams to make sure customer reports are top priority. Consider how we can improve the product in ways that allow us to troubleshoot faster.

Client Success Manager

DISCO
Austin
1 day ago
+31
Client Success Manager About DISCO DISCO was initially developed at a litigation boutique in Houston. It was born out of the firm’s frustration with conventional eDiscovery tools that were slow and difficult for lawyers to use. Instead of being forced to adapt our work methods to technology, we wanted to invent technology that works the way lawyers work. DISCO was the result, and today we are the fastest-growing eDiscovery solution in North

Senior Software Implementation Engineer (Remote OK…

ActiveProspect, Inc.
Austin
1 day ago
+23
ActiveProspect is seeking a Senior Implementation Engineer to join our small, but growing Support team. This is a client-facing role. This person will be proficient using our suite of products to efficiently onboard new clients and implement solutions for existing clients. You will become a "go to" person for technical questions about how our products work. This is a demanding role that requires exceptional leadership, client relationship management, project management, communication, and technical skills. We are looking for candidates that are truly passionate about helping our clients on a daily basis. This position offers multiple potential career paths in the company.

Senior System Administrator

Keller Williams Realty International
Austin
1 day ago
+16
Develop, install, administer, maintain and upgrade Linux based infrastructure within a corporate environment. Configure internal systems. Proactively identify areas of improvement to streamline operations. Perform system performance tuning and system monitoring (e.g., server system logs, messages and alerts). Diagnose and troubleshoot system issues and failures as they arise and develop long-term strategy to prevent future malfunctions. Ensure the smooth deployment of new applications. Maintain operating software such as OS, applications, library versions, etc. Control the production environment to ensure stability and uptime. Monitor networks and security, and manage complex systems. Automate tools, systematically reducing manual effort.

Security Associate

Rapid7
Austin
1 day ago
+24
Reporting to the Consultant Development Practice Lead, the Rapid7 Security Associate is an entry level role designed to provide individuals with the experience needed to become successful consultants in our Penetration Testing, Incident Response and Advisory Services practice areas.  Rapid7 Global Consulting delivers services that transform the way our clients implement, view and manage their security programs using risk, policy and data-driven analysis to empower more relevant and impactful decisions. Our clients engage us to perform world-class program assessment/development, penetration testing, and incident response services and provide world-class analytic response services. 

Customer Success Manager - Mandarin & English…

Cloudflare
Austin
2 days ago
+21
You will be responsible for ensuring the success of Cloudflare’s Enterprise customers and managing their post-sale experience. Acting as the primary point of contact for Cloudflare customers you’ll be "the face of the business”. You will own your book of business and will be responsible for delivering results on KPIs including revenue retention. You’ll regularly meet with customers to communicate Cloudflare's value; these conversations may happen in-person or via phone / video conference. Cloudflare delivers cutting-edge products and services, iterates quickly, and changes direction frequently. Maintaining a deep understanding of Cloudflare's solutions so that you can lead value-added customer conversations, understand customer's needs, and communicate these needs back to internal teams is critical to the role.

IT Billing Applications Manager

Globalization Technologist

Customer Success Manager

Analyst Relations

IT Technical Billing Lead

Technical Support Engineer - Returnship

Team Lead, Customer Success Manager

Atlassian Tools Administrator

Customer Events & Programs Manager

Load 6 more jobs10 jobs at Cloudflare

Senior IT Experience Specialist

ThousandEyes
Austin
2 days ago
We are looking for an extraordinary Senior IT Experience Specialist. In this position based in our Austin Office, where you will support the day-to-day IT needs of the business while delivering amazing service to our employees with exceptional customer service. As the face of IT in Austin, where your primary responsibilities will be to triage all level one support requests, resolve issues at the tier one level, and escalate issues out to the appropriate escalation resource. We are looking for a hardworking, organized, collaborative individual with technical ability who understands the importance of customer service. This person will be the first point of contact for all Austin and remote employees regarding any technical support needs. The right candidate will ensure employees’ workflow remains friction-free, by diagnosing both hardware and software issues and offering solutions to quickly get users up and running again. 

Customer Success Manager

BigCommerce
Austin
2 days ago
+24
Maintain complete ownership over an assigned Book of Business of Enterprise customers. Be responsible for key customer success metrics including NPS, account growth, forecasting and revenue retention. Build strong reference-able working relationships with your clients from entry level to C-level executive. Research and understand your client’s industry and business in order to provide best practices, advice, and guidance to help them grow and achieve key strategic outcomes. Conduct strategic business reviews with your clients to implement plans that drive success within their business. Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders. Recommend apps, integrations, features and partners that best align with client need and BigCommerce goals.

Security Governance Risk & Compliance Analyst

Technical Support Representative

( MAC ) Desktop Support Engineer II

Project Manager - Design

Product Support Engineer

Sr. Director, Strategy & Operations

Load 3 more jobs7 jobs at BigCommerce

Senior Customer Advocacy Manager

Compeat
Austin
2 days ago
+25
Compeat, Inc. is looking to grow our team of Customer Advocacy Managers (CAMs). The Senior CAM is viewed as the primary account leader and single point of contact for all assigned accounts, representing the organization to our customers, and the customers to our organization. These individuals are responsible for identifying where the needs of both groups intersect and working to maximize the relationship for both sides, for the ultimate benefit and success of the company and our customers.

Escrow Assistant | Tech Startup

REX
Austin
2 days ago
Iron Crest National Title (A REX company) is seeking an experienced Escrow Assistant to join our rapidly growing team. The right candidate is someone who: works well in a collaborative environment; pays close attention to detail; is systems and process-oriented; possesses strong interpersonal communication skills; and has a healthy appreciation for sarcasm.

Real Estate Agent Assistant

REX
Austin
2 days ago
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

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