Austin Tech Jobs and Startup Jobs

165

Onboarding Consultant

TrendKite
Austin
4 hours ago
+20
We're looking for a detail-oriented, collaborative Onboarding Consultant (OBC) with a successful track record working with B2B SaaS enterprise clients, preferably in the digital marketing space to join our Customer Success Team. OBCs work directly with customers to enhance the value of their TrendKite experience at the early stages of the customer lifecycle. TrendKite, named one of Austin’s Top Workplaces by the American-Statesman, is at the forefront of a communications revolution. TrendKite is a growth-stage startup focused on building software to help the world's biggest brands generate, amplify, and measure the impact of their communications.

Executive Administrative Assistant

ThousandEyes
Austin
5 hours ago
We are looking for an Executive Administrative Assistant to be the go-to person for executives, employees and guests alike, so we need someone that is a great communicator and understands the value of customer service. This role is varied and fast-paced and offers the opportunity to work hands-on by coordinating various efforts throughout the company and working with our executive team.

Consumer Success Supervisor

Opcity Inc
Austin
5 hours ago
+14
The Consumer Success Supervisor (CSS) role presents the ideal opportunity to develop, lead, counsel, and motivate Consumer Sales Representatives (CSRs) to achieve goals and quotas by delivering superior service and resolution to Opcity's clients. This role will allow you to work side by side with our Consumer Success Managers. The Supervisor role supports CSMs by helping with their day to day responsibilities. They will assist CSMs with coaching and development of CSRs, including but not limited to- call breakdown and side by side coaching. The supervisor role is a flex schedule- working some weekends will be required.

Senior Director of Operations

Client Success Representative

Executive Assistant

Call Center Representative

IT Desk Side Support

Customer Service Representative

Account Services Manager

Consumer Success Representative

Consumer Success Representative - Spanish Bilingual

Data Support Engineer

Partner Growth Manager

Load 8 more jobs12 jobs at Opcity Inc

Value Realization Manager

ThousandEyes
Austin
8 hours ago
The Value Realization Consultant role will be responsible for helping develop business cases, define Value Realization strategies and tools, support sales pursuits and proposals, and help guide on delivery execution and/or staff enablement. The role will address all aspects of Value Realization from business case development to KPIs and benefits ownership to dashboards and reporting. A key aspect of the role is to liaise with the global sales leadership team on practice areas and complement efforts aimed at accelerating key new logo pursuits or expansion opportunities, in addition to a scope of work around benefits realization capture/communication for existing customers. He/she will be responsible for packaging and sharing this body of work with the sales team so they can become confident and “audible ready” when expressing the impact we can make on a prospect/customer’s business.

TECHNICAL ADVISOR - MINERAL MANAGEMENT/LAND

Drillinginfo
Austin
9 hours ago
Lead technical discussion and presentations in client sales meetings, after being pulled in and introduced by the account owner from Drillinginfo, focusing on telling a story using our tools about recent industry headlines and deals. Advise Drillinginfo salespeople and clients on which offerings will have the most impact. Present effectively in a variety of settings from one-on-one with a C-level client, to group meetings of all sizes. Round out your expertise by developing domain expertise in other offerings (Financial Services, Subsurface, Analytics, Geology, and Engineering). Aid teams like Business Development and Marketing with technical guidance on messaging and content. You will be counted on to exceed individual goals successfully; pushing yourself and others for results. Expectations for travel are 30-40% to attend client meetings, trade shows, and company events.

CUSTOMER SUPPORT MANAGER - MINERALSOFT

Drillinginfo
Austin
9 hours ago
Our Customer Support Manager is ultimately charged with monitoring the day-to-day operations of our support team to ensure we are meeting our goals/metrics around the resolution of complex technical issues for our clients using the MineralSoft by Drillinginfo solution. The primary responsibilities of this role will include leading ticket reviews, coaching our functional and technical support team, putting in place practices to improve overall productivity, establishing and monitoring KPI’s, serving as an escalation point for complex support issues and helping to prioritize as well as resolve tickets in the Salesforce Service Cloud environment. The ideal candidate will have experience in a lead or management role for a support organization, will be able to resolve technical and functional complexities and will have strong communication skills. This position will be based in Austin, Texas. 

District Manager- Central Texas

Kendra Scott
Austin
10 hours ago
+11
About Kendra Scott: We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation and a strong social media presence are our

Receiving and Replenishment Lead

Kendra Scott
Austin
13 hours ago
+11
The Receiving & Replenishment Lead is a vital part of the Distribution Center. Reporting to the Receiving Manager, the Receiving & Replenishment Lead’s main priority is to monitor and manage the inbound process for all inventory coming into the Distribution Center and ensure inventory is available for all Fulfillment teams. The Receiving & Replenishment Lead will supervise and coordinate all team members and activities involved with inbound inventory.

Director of Field Operations

Kendra Scott
Austin
13 hours ago
+11
Reporting directly to the VP of Retail, the Director of Field Operations is a critical support in setting up our field teams for success. Primary focus includes leading the Field Operations team and partnering with cross-functional teams within the Home Office to develop relevant strategies, initiatives, tools, resources training and communications to maintain a focus on operational excellence and WOW customer service to support Store teams in achieving their goals.

Sr. Program Manager, App Localization

Procore Technologies
Austin
14 hours ago
+20
We’re looking for a Senior Program Manager, App Localization to join our passionate team dedicated to bringing Procore’s offerings and experience to international markets. As the Senior Program Manager, App Localization, you’ll work cross-functionally with Product, Engineering, Marketing, Customer Success, Linguists, Legal, and Design teams. You’ll own the localization strategy, projects, schedules, and quality for R&D, and guarantee the successful launch of the Procore experience internationally.

Implementation Manager, Emerging

Strategic Product Consultant, Construction Financials

Director, IT Security

Customer Support Representative (Bilingual, French)

Customer Support Representative

Custom Solutions Specialist

Senior Systems Manager

Manager, Emerging Subcontractors

Load 5 more jobs9 jobs at Procore Technologies

Executive Assistant

CognitiveScale
Austin
14 hours ago
CognitiveScale is looking for an Executive Assistant to support our executive team in a wide range of administrative and operational tasks. This is a great opportunity for an experienced Executive Assistant looking for an exciting opportunity in a growing company. 

Security Operations Manager

Duo Security
Austin
14 hours ago
+13
As the Security Operations Manager, you will lead the team esponsible for incident response, vulnerability management, vendor security assessments, and security awareness for the entire company. In this role, you will be responsible for empowering the Security Operations team and contributing to and supporting the Security Operations vision.

Senior Customer Solutions Engineer

SaaS User Success Specialist

ShipStation
Austin
15 hours ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Office Coordinator/Executive Assistant

Modernize
Austin
22 hours ago
+40
As the Office Coordinator/Executive Assistant at Modernize, you'll be on the forefront of a growing organization where you will play a key role in supporting the business and maintaining the office environment. You are a first-class organizer. We get messy around here and we need somebody who can herd, collect, disinfect and wrangle. You are fun, kind, innovative, hard-working, and patient. You like to bring people together and foster a diverse and thriving environment. We are in the business of connecting homeowners with high-quality local home improvement contractors and located in the heart of downtown Austin. Our downtown office space has an open floor plan that encourages collaboration and pushing each other to be our best. We take care of our team as well, with a solid benefits package, learning opportunities, regular company outings, beverages, snacks, music, and great co-workers.

KWRI College Associate

Keller Williams Realty International
Austin
1 day ago
+16
We are seeking talented college students to who have the potential to become the future leaders of KWRI! As our Spring 2019 College Associate, you will be introduced to multiple departments during their tenure, receiving personal business guidance including one-on-one consultations with key staff members, a personalized business reading list and networking opportunities with KWRI professionals. You will be launched into the day-to-day operations of KWRI, obtaining a global business perspective and building a foundation for a bright corporate future.

Partner Program Operations Manager

SailPoint
Austin
1 day ago
+18
The SailPoint Partner Program Operations Manager is responsible for creating, maintaining, and expanding the Partner Program allowing SailPoint to grow through our Partner community; and implementing the operational processes to support the program. You will manage and expand the SailPoint Partner Program to align with corporate goals and initiatives and appropriately communicating any changes internally and externally by capturing and reporting relevant metrics to Sales Management and to the Executive team to ensure the Partner program is moving in a positive trajectory. You will also align with departments company-wide to provide cohesive solutions to the Partner Community

Senior Network Engineer

CrowdStrike
Austin
1 day ago
+26
Plan data center builds for agile use and deployment. Product periodic status reports on data center progress and performance and costs. Work with capacity planning and sales to ensure needed growth. Gather historical trends to use for forecasting growth. 

Engineering Program Manager - East Coast

Engineering Program Manager

Lead Network Engineer

Platform Operations Specialist

Red Team Manager

Associate Consultant

Escalation Engineer - Mac

Load 4 more jobs8 jobs at CrowdStrike

Brand Specialist

GoDaddy
Austin
1 day ago
+28
Brand Specialists are responsible for all creative work performed during customer onboarding. As a Brand Specialist, you’ll research a business and translate your findings into a branding kit and marketing plan. These materials give each customer an understanding of how we’ll represent them online and serve as a foundation for all content-creating teams.

Website Operations Specialist

GoDaddy
Austin
1 day ago
+28
This role will be comprehensive and will play a part in each step of the process. Use independent judgment to diagnose the current state of a customer’s website and domain Check each website preview for quality prior to sending out to customers. Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization. Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies. Complete final QA and publishing of the websites. Support customers post-launch with website requests. Support other Operations teams as needed to maximize customer retention. Any other responsibilities as may arise in the context of a fast-moving startup.

Customer Support Specialist

GoDaddy
Austin
1 day ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

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