Austin Tech Jobs and Startup Jobs

150

Technical Support Associate

DISCO
Austin
33 minutes ago
+31
Work directly with customers advising them on how to best leverage DISCO in their day to day activities. Analyze client’s needs, fully understand their requirements and determine the appropriate course of action. Proactively monitor open tickets, contact customers and provide updates on a timely basis. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns. Proactively contribute to improvements in documentation and our product. Help define business and technical requirements for improving the day to day activities of the department. Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.

Chief of Staff

DISCO
Austin
33 minutes ago
+31
This role is a superb opportunity for you to gain exposure to a rapidly growing startup and work across the entire spectrum of the company. You will actively partner with internal teams across the company as well as external partners, suppliers, investors, and clients. We are building something great at Disco and we need you to help us take it to the next level. This role is at our company headquarters at 3700 N. Capital of Texas Highway, Suite 150 in Austin, TX.

Project Manager

Personify
Austin
1 hour ago
+12
As a member of our Professional Services division, the Project Manager will be responsible for the delivery of implementations including managing key customer relationships, driving project schedules, managing project resources, and budgets. We are seeking highly motivated and hands-on project managers, who can learn quickly, grow with the company, and who look forward to the challenge of delighting our customers and building our business.

Project Manager

DISCO
Austin
2 hours ago
+31
DISCO Project Managers (“PM”) work side by side with clients to help them use the DISCO product for all of their eDiscovery and investigation needs. From matter kick-off to case close out, you’re the one who helps customers get the most of our their DISCO solution. Key Responsibilities: Serve as primary POC to manage customer data through the eDiscovery lifecycle. Create review workflows and administer DISCO databases. Advanced knowledge of the

Implementation Consultant

Brightpearl
Austin
4 hours ago
+28
Your Team: We’re an award-winning business, recently voted Best Small Companies in Austin! Brightpearl exists to automate retail so merchants can spend their time and money growing the business. Brightpearl is designed for retailers and wholesalers and enables omnichannel merchants to manage the heart of their business easily from one single system. Over 1,200 businesses in 26 countries use our platform and we manage over 10m transactions and $3b

Technical Support Engineer

CrowdStrike
Austin
7 hours ago
+36
The ideal Technical Support Engineering candidate is passionate about technology and customers.  A true problem solver, the Technical Support Engineer will take personal ownership in seeing a problem through to resolution.  You will understand IT environments across heterogeneous operating environments.  You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Director, Sandbox Research & Development

Escalation Engineer - Mac

Senior Consultant

Senior Solutions Architect for Global Cloud Alliances

Data Center Technician

Receptionist

Regional Alliance Manager, OEMs

Network Engineering Manager

Global Sales Enablement Program Manager

Engineering Program Manager - East Coast

Provisioning Engineer

Manager, IT Network Engineering

Senior Project Manager

Load 10 more jobs14 jobs at CrowdStrike

Executive Assistant

Vrbo
Austin
7 hours ago
+28
The Executive Assistant will provide comprehensive administrative support to our C-team and their management teams. Specifically this person will be supporting one to two of our executive leaders and management teams, focusing on specific segments of our organization. This support requires managing multiple calendars, complex travel itineraries (including international), end-to-end meeting coordination, and special events. The role will liaise with external parties including the Board of Directors, outside executives, vendors, and other Executive Assistants. Such support will require a high-level of discretion and will impact significant matters for the executives and Vrbo’s business.

Software Technical Support Manager

Service Level Coordinator

Customer Service Training Specialist

Senior Manager, Global Partner Success Operations - Technology

Manager, Partner Success Integrated Teams

Partner Success Manager

Senior Manager, Corporate Strategy

Product Support Representative

Product Support Supervisor

Principal Program Manager, Data Platform

Software Tech Support Specialist

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Implementation Project Manager

Drillinginfo
Austin
7 hours ago
The Implementation Project Manager is responsible for developing and managing multiple, concurrent implementation projects. This role will serve to coordinate and communicate with the client during the on-boarding phase. This role will also coordinate with the internal project team to assure that projects are being delivered on-time and in-scope. Multiple new projects arrive each month, and this role will be responsible for each project’s plan from scheduling work to validating deliverables. The person in this role will be eagerly and proactively reaching out to both clients and team members to obtain data, documents, and general status updates to assure each client’s implementation seamlessly avoids roadblocks. The role will also provide reports and status updates to the management team, as well as identify and implement process improvement for a quickly scaling team. The Implementation Project Manager will be an autonomous, accountable project expert who can make decisions and facilitate collaboration.

Customer Support Specialist, Mineralsoft

SYSTEMS ADMINISTRATOR

CUSTOMER SUCCESS SPECIALIST

SENIOR PROJECT MANAGER IMPLEMENTATION SPECIALIST

IMPLEMENTATION SPECIALIST

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IT Operations Engineer - Linux

Cloudflare
Austin
7 hours ago
+21
Cloudflare is growing our IT team. Our focus is getting the best people to work at Cloudflare and then allowing you to do your best work. We are looking for an IT Operations Engineer to join our IT team in Austin, TX. You will report to the Director of IT Infrastructure, based in San Francisco, and work closely with the IT teams in the United States, EMEA and Asia Pacific, to provide exceptional client-computing support on-site and remotely to our business functions and engineering teams.

Team Lead, Customer Success Manager

IT Procurement Specialist

IT Billing Applications Manager

IT Support Technician

Customer Success Manager

Technical Support Engineer - Spanish Speaking

IT Technical Billing Lead

Load 4 more jobs8 jobs at Cloudflare

Senior IT Analyst/Developer Lead, NetSuite

UiPath
Austin
8 hours ago
+34
UiPath is currently recruiting for an Senior IT Analyst/Developer Lead, NetSuite. This position will be responsible is to plan, coordinate, and supervise all activities related to the integration of software programs and applications into organizational information systems. This individual is responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for organizational operations. The Senior IT Analyst/Developer Lead, NetSuite. will also be responsible for the system integration components to ensure high levels of availability and security of the core organizational applications.

Customer Success Manager

MongoDB
Austin
8 hours ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Senior Site Reliability Engineer

Instana
Austin
11 hours ago
At Instana, we process and analyze millions of messages per second in order to provide actionable APM intelligence to our rapidly expanding customer base. This constant stream of telemetry creates a number of challenges that must be met with operational agility, as well as strong architecture, design and development. We are looking for talented senior engineers who are interested in or have experience with large scale ingress platforms. An

Client Support Engineer

Personify
Austin
15 hours ago
+12
Develop technical solutions related to software and setup errors and when needed create or assist in creating workaround procedures including, but not limited to, data changes and code updates (CSS / JavaScript / HTML / SQL). Serve as the technical resource (via phone, email, web-based support portal) for Personify’s user base regarding software and data product questions and issues. Documenting, researching, tracking and resolving customer software issues in a timely manner. Monitor issues in a ticketing system and escalate urgent problems requiring more in-depth knowledge to appropriate internal resources according to established operating procedures. Continually communicate issue resolution progress to the Client Success Coordinators and clients (when necessary). Maintain a working knowledge of all Personify-supported products and technologies.

Technical Customer Support

SamCart
Austin
1 day ago
SamCart is a web-based check out platform that features conversion-optimized checkout templates along with 1-click upsells, subscription and payment plan capabilities that are designed to maximize profits from every sale. We are looking to grow our Technical Support Team by adding a dedicated Technical Support Specialist. We are a rapidly-growing, fast-moving, ultra-hyper, candy-eating, protein-drink-drinking company that loves our customers and

Enterprise Customer Success Manager

LogicMonitor
Austin
1 day ago
+63
The Enterprise Customer Success Manager's mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business customers. As the primary point of contact, the Enterprise Customer Success Manager is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Renewals Specialist

Renewals, Team Lead

Associate Technical Support Engineer

Technical Support Engineer

Operations Analyst

Program Manager, Customer Experience

Customer Success Manager

Load 4 more jobs8 jobs at LogicMonitor

Client Operations Specialist

EZ Texting
Austin
1 day ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Director of Client Success

Schoology
Austin
1 day ago
Actively manage our Client Success teams responsible for our Enterprise and SMB customers. Develop a resource-planning and business model for the Client Success team and own the development, communication, and deployment. Meet with clients on an as-needed basis to ensure quality service and make necessary adjustments to accommodate their needs. Manage the department’s day-to-day operations by setting priorities, establishing goals, and assisting in the development and implementation of internal policies and procedures. Act as executive level customer escalation contact for technical support issues, representing the company and client needs professionally, while supporting and championing your staff. Minimize schedule and technical risk by foreseeing and addressing obstacles proactively and aggressively. Empower team members to achieve their personal best and challenge themselves. Develop process and tools to streamline and measure overall organization development effectiveness.

Manager Strategic Alliances

Rapid7
Austin
1 day ago
+22
● Directly manage key strategic alliances, working cross-functionally with Rapid7 groups and key partners to execute joint business plans. ● Facilitate joint roadmap and integration discussions with partners to ensure that we’re delivering world-class integrations that solve real problems for our customers. ● Drive joint go-to-market efforts that coordinate marketing, sales, and channel alignment. ● Communicate the business value of each partnership to Rapid7 stakeholders in order to drive internal alignment. ● Understand each partner intimately, what motivates them, and how to drive commitment to an ever-expanding and deepening relationship.

Customer Success Manager

Everyware
Austin
1 day ago
+19
Customer Success Manager Everyware is making payments smarter, faster and easier for all our clients, by utilizing text messaging. We provide text payment solutions for the hospitality industry as well as many other businesses. Our two-way text messaging platform makes purchases more convenient for customers, improves customer service and reduces refunds to mitigate risk for businesses. The Customer Success Manager will be responsible for

Website Operations Specialist

GoDaddy
Austin
2 days ago
+28
This role will be comprehensive and will play a part in each step of the process. Use independent judgment to diagnose the current state of a customer’s website and domain Check each website preview for quality prior to sending out to customers. Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization. Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies. Complete final QA and publishing of the websites. Support customers post-launch with website requests. Support other Operations teams as needed to maximize customer retention. Any other responsibilities as may arise in the context of a fast-moving startup.

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