Austin Tech Jobs and Startup Jobs

32

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
1 day ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Customer Success Manager, Education Segment

Adobe
Austin
1 day ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Technical Account Manager

Adobe
Austin
1 day ago
+57
Lead cloud engagements for migrating client environments to the Magento Cloud. Present cloud solution proposals to client. Continuously provide consultation on Cloud tools, optimizations, and solutions. Define the operational processes to deliver consistent value to merchants and partners. Help define the DevOps processes for deploying and maintaining solutions within the Magento Cloud environment. Evaluate the analytics from the cloud environment to make recommendations for improvements and optimization. Lead the technical planning & requirements gathering phases including estimate, develop, test, manage projects, architect and deliver. Serve as a technical lead and mentor. Provide technical support or leadership in the development and continual improvement of service. Develop and maintain effective working relationships with team members.

Sales Development Representative

MVF
Austin
2 days ago
+27
You’ll be researching and building a pipeline of multinational clients. You’ll be working closely with our Digital Marketing and Tech teams to launch new global verticals. You’ll be building great relationships with global clients once they’re onboard. You’ll be working with our Data Science team to understand where we can improve our Digital Marketing campaigns.

Adobe Document Cloud Solutions Consultant

Adobe
Austin
4 days ago
+57
As a Solutions Consultant for the North America Document Cloud enterprise business, this presales role is responsible for collaborating with the Adobe Field Sales team and prospective customers to 1) understand the customer’s business needs and objectives, and 2) map those future customers to the best Adobe solution. This individual will demonstrate the real-world application and problem-solving capabilities of Adobe solutions using presentations and demonstrations that clearly articulate the context of these solutions in the customer’s daily work stream. As part of this process, the Solution Consultant will build technical relationships with prospects/customers; and, will play a critical role within the enterprise level software sales cycle. The SC assists in developing business value propositions around Adobe solutions, and, strategically collaborates with the Field Sales team to achieve and exceed revenue targets.

Client Success Director

Aceable
Austin
5 days ago
+39
The Partner Success Director (PSD) is responsible for managing the day-to-day relationship with Aceable, Inc’s B2B and channel sales partners. We are looking for a passionate Partner Relationship Director who will ensure the long-term success of our partners. You will liaise between our partners and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to our partner needs.

Account Manager, Distribution

Atmosphere
Austin
1 week ago
+35
As an Account Manager at Atmosphere, you will be in a revenue-generating role and highly organized with excellent interpersonal skills and a passion for technology. You’ll regularly engage with customer stakeholders to accelerate the adoption of new features, increase and sustain product usage, and facilitate a positive feedback loop between the customer and Atmosphere. You’ll leverage customer health monitoring tools to proactively identify issues, and work with your customers to implement strategies for product success. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal.

Customer Experience Advisor

Aceable
Austin
1 week ago
+39
First and foremost the Customer Experience Sr. Advisor ensures that customers' needs are met in a timely, high quality manner. Like the rest of the Customer Experience Team, the ideal candidate handles fast-moving, high-pressure situations, while staying calm and collected and having a ridiculously positive attitude. The ideal candidate understands how customer support contributes to the overall success of the company and is driven by supporting the needs and growth of others.

Senior Sales Development Representative (SDR)

Shopgate
Austin
1 week ago
+33
Source and qualify new prospects from internal and external channels. Direct outreach to prospective businesses to drive top line funnel growth. Identify key buying influencers within these prospects to determine budget and timeline. Manage pipeline to meet and exceed monthly, quarterly and annual targets. Consult with decision makers to understand business challenges (and/or) opportunities and determine how the Shopgates’s suite of omnichannel solutions will speak to those needs. Develop strong relationships by initiating value-based interactions and conducting follow-up communications to move opportunities through the sales funnel.

Customer Operations, Enablement Manager

EZ Texting
Austin
1 week ago
+47
The Customer Operations team is looking for a high velocity hands-on Enablement Manager to design, develop and deliver onboarding and continuous training programs that will enable and accelerate our teams ability to achieve their goals and deliver on our strategic growth initiatives. In this role you will create training and development programs that enable Sales, Customer Success, Account Management, and Support to unlock revenue across the LAER model (Land, Adopt, Expand and Renew). This is done through the lenses of talent management, asset management and communication management with an emphasis on cross-functional collaboration. This is a new position that has the opportunity to define and elevate the role of enablement within the EZ Texting organization.

Customer Operations, Program Manager

EZ Texting
Austin
1 week ago
+47
The Customer Operations team is looking for a high velocity hands-on Program Manager to design, develop and deliver programs that will enable and accelerate our strategic growth initiatives. In this role you will drive programs that support Sales, Customer Success, Account Management, and Support. Sales programs will specifically unlock revenue across the LAER model (Land, Adopt, Expand and Renew). We are looking for someone who works well with strong peers, can complement our team, and reflects EZ Texting’s core values: Candor, Hustle, Integrity, Respect, and Passion.

Business Development Representative

EZ Texting
Austin
1 week ago
+47
We are looking for an Outbound Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to reach out to Mid-Market contacts generated by our Marketing team and qualify them as potential opportunities for our Mid-Market Account Executive team. To be successful in this role, you should have previous experience with outbound calls, developing leads from marketing campaigns and meeting quotas. You will use your communication skills to cultivate strong relationships with prospects via traditional (phone and email) and new (texting) channels. Ultimately, you will boost sales and contribute to our long-term business growth.

Sales Development Representative

EZ Texting
Austin
1 week ago
+47
We are looking for an Inbound Business Development Representative to act as the liaison between our prospects and Sales teams. Your role will be to engage with and qualify new inbound leads for our Mid-Market Account Executive team. To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting quotas. You will use your communication skills to cultivate strong relationships with prospects via traditional (phone and email) and new (texting) channels. Ultimately, you will boost sales and contribute to our long-term business growth.

Video Stream Technician

FloSports
Austin
1 week ago
+35
FloSports is looking for an Video Stream Technician to join our Live Production team in Austin, Texas. The ideal candidate will be an enthusiastic, talented, highly-technical live broadcast professional with a passion for providing high-quality live event coverage across 20+ different sports. This role must maintain a standard to be the best in the industry while overcoming tough challenges that you will be faced with- long hours, challenging weather conditions and mission-critical technical issues. The work is hard but the reward can be extremely high.

Director, Customer Care

FloSports
Austin
1 week ago
+35
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Solution Architect, AEM

Adobe
Austin
2 weeks ago
+57
As a Solution Architect, you will partner with Adobe sales teams during the sales cycle to conduct customer discovery, scope out a roadmap of consulting services, and present your proposal to the customer. This involves maintaining a keen understanding of the Adobe product strategy, consulting offerings, and sales pipeline to identify opportunities where Adobe Consulting can bring significant business value to our customers (such as increased revenue, improved customer experience, and reduced marketing spend).

Inventory Assistant (Part-Time)

FloSports
Austin
2 weeks ago
+35
Maintain and update inventory records, to include accurate quantities and equipment condition. Develop and implement efficient inventory management procedures. Do pre and post event inventory evaluations, reporting any discrepancies and investigating issues, when applicable . Actively manage stock to meet business needs to include writing off/replacing any unusable equipment. Assisting in other duties, as assigned.

Customer Service Representative (Part-Time Role)

FloSports
Austin
2 weeks ago
+35
FloSports is seeking to hire a part-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Customer Service Representative (Full-Time)

FloSports
Austin
2 weeks ago
+35
FloSports is seeking to hire a full-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Sr Business Consultant

Adobe
Austin
2 weeks ago
+57
This role sits remotely and reports to the Manager, Consulting Services. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

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