Austin Tech Jobs and Startup Jobs

35

Social Media, Customer Onboarding

GoDaddy
Austin
28 minutes ago
+28
The Onboarding Team is core to GoDaddy's products, and Customer Onboarding Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

Customer Success Manager, Customer Success Operati…

Blackbaud
Austin
12 hours ago
+41
The Customer Success Manager (CSM) is responsible for bringing best practices and most current trends to customers, helping them drive greater business value with Blackbaud solutions through the four pillars of Customer Success: Adoption, Customer Success, Renewals and Business Support.

Principal Network Engineer

Senior Information Security Engineer

Systems Architect, Infrastructure & Operations

IT System Operations Tech

Enterprise Sales Client Account Executive - Financial Solutions

Sales Account Executive - Prospecting - Faith Solutions

Enterprise Sales Account Executive - Prospecting – Financial Solutions

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Director of Professional Services

Sales Manager, Foundations

Senior Systems Engineer,

Load 10 more jobs15 jobs at Blackbaud

Technical Support Representative

BigCommerce
Austin
12 hours ago
+43
BigCommerce, named a 2019 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

Technical Account Manager

Senior Sales Development Representative

Product Support Engineer

Purchasing Manager

Manager, Education Services

Associate Sales Engineer

Senior Manager, Agency Partnerships

Associate Customer Success Manager

Team Manager, Technical Account Management

Load 6 more jobs10 jobs at BigCommerce

Sr. Enterprise Customer Success Manager

LogicMonitor
Austin
4 days ago
+63
The Enterprise Customer Success Manager's (ECSM) mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business (ENT) customers. As the primary point of contact, the ECSM is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Associate Technical Support Engineer

Account Manager, Mid-Market

Sales Development Representative

Sellbrite Onboarder

GoDaddy
Austin
5 days ago
+28
Receive new customers from Sales and understand individual business objectives. Explain the Sellbrite system to new customers and train them on functionality in phone/screenshare training sessions and via chat/email support. Design individual Sellbrite workflows based on customers' business objectives. Hand off customers to Success Team / Support Team once onboarding is complete. Create Onboarding content (Help Center articles or videos, macro answers, etc). Provide support via chat or email to the customer, and accompanying support via phone when necessary. Provide technical/product support for the Sellbrite product. Handle escalated incidents through our ticketing system Intercom, or phone. Create/track JIRA tickets when necessary for bugs, and ProductBoard for Feature Requests. Assist in providing a conduit of communication between the Sellbrite teams (customer success, customer support, onboarding) when needed. Be well versed in Intercom, JIRA, and the Sellbrite standalone product.

Account Executive

AlertMedia
Austin
5 days ago
+38
Become an expert in the AlertMedia platform and tools, and its uses for our customers. Conduct high volume prospecting for qualified leads using a variety of tools including Salesforce.com, LinkedIn, and other outbound techniques. Pick up the phone- you'll confidently call out to prospective customers (no scripts). Schedule and deliver customized online product demonstrations. Build relationships with prospects and internal stakeholders to grow new business. Use a consultative and conversational approach when showing prospects the AlertMedia solution to their problems. Work closely with the prospect and the AlertMedia team to manage the closing process, including demos, proposals, legal and security reviews, negotiation, and contract execution. Transition closed accounts to assigned Customer Success Managers, while partnering to pursue “land and expand” opportunities. Collaborate with marketing and technology departments to execute sales strategy as new products and features are released. Contribute to AlertMedia’s culture, values, and vision for the future.

Technical Support Engineer

CrowdStrike
Austin
6 days ago
+44
The ideal Associate Technical Support Engineering candidate is passionate about technology and customers.  A true problem solver, the Associate Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation to Sr. Technical Support Engineering.  You will understand the Falcon Host product and processes at all levels, as well as customer environments across heterogeneous operating environments.  You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Manager, Sales Engineering - SLED and Healthcare Southeast

Cloud Release Manager

Director, HRBP (Sales)

DataCenter Manager, TechOps

Consultant – Strategic Advisory Services

Inside Channel Account Manager

Sales Operations Analyst

Solutions Architect, Original Equipment Manufacturer (OEM) and Technical Integration Alliance (TA) Partners

Solutions Architect, Systems Integrators

Sr. Consultant, Compromise Assessment

Senior Network Engineer

Regional Sales Manager, North Texas

Vulnerability Management Analyst

Technical Account Manager

Senior Project Manager

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Sales Engineer, South Texas

Datacenter Logistics Coordinator

Planning Engineer

Manager, Corporate Sales

Sales Development Representative

Sales Development Representative - Recent/Fall 2019 Grads

Corporate Account Executive

Enterprise Solutions Architect

Services Sales Executive

Regional Sales Manager, Southwest

Load 10 more jobs29 jobs at CrowdStrike

Admin Support, Customer Success

Compeat
Austin
5 days ago
+42
As an Administrative Support for Customer Success, you will be a member of the Customer Support department. We are the primary liaison for our customers and responsible for daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers.

Customer Success Consultant

Compeat
Austin
5 days ago
+42
As a Customer Support Consultant, you will be a member of the Customer Support department. We are the primary liaison for our customers. We are responsible for daily customer support and assistance. We are passionate about what we do and believe in building long-term relationships and partnerships with our customers. ­

Pricing Manager

AlertMedia
Austin
1 week ago
+36
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Sales Manager

AlertMedia
Austin
1 week ago
+36
As a Sales Manager, you will bring leadership, mentorship, and teaching-by-example to a team of Account Executives (AEs) in our consultative, conversational sales environment. We have a group of talented AEs selling our communication software to companies of all size, across all industries, all over the world.  You will assist the AEs with improving their prospecting, discovery, demo, and closing tactics to meet and exceed their sales goals. As one of the most exciting start-up companies in Austin, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth.

Sales Representative (Hiring for Spring '20)

GoDaddy
Austin
1 week ago
+28
Reach out to awesome local businesses nationwide. Sell our unique product in a high-activity, high-energy environment. Build and manage your pipeline from cold calling to close in Salesforce.com, setting aggressive goals and achieving them. Develop top performer sales skills with our training and mentorship programs. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Earn additional prizes by working hard and having fun.

Sales Representative

GoDaddy
Austin
1 week ago
+28
Reach out to awesome local businesses nationwide. Sell our unique product in a high-activity, high-energy environment. Build and manage your pipeline from cold calling to close in Salesforce.com, setting aggressive goals and achieving them. Develop top performer sales skills with our training and mentorship programs. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Earn additional prizes by working hard and having fun.

Sales Representative (U.S. Military Veteran &…

GoDaddy
Austin
1 week ago
+28
Reach out to awesome local businesses nationwide. Sell our unique product in a high-activity, high-energy environment. Build and manage your pipeline from cold calling to close in Salesforce.com, setting aggressive goals and achieving them. Develop top performer sales skills with our training and mentorship programs. Thrive with the support of your teammates in daily/weekly meetings and fun team challenges. Earn additional prizes by working hard and having fun.

Regional Sales Executive

Datical
Austin
1 week ago
+30
Opportunity creation & pipeline management. Development and execution of territory plan. Management of opportunities and sales process. Relationship development with technical and executive level contacts in Fortune 500 customers & prospects. Negotiation and closing of new customer contracts. Revenue forecasting. Quota attainment for the New England Territory. States included are Connecticut (CT), Massachusetts (MA), New Hampshire (NH), Vermont (VT) and Maine (ME). Also includes Eastern Canada (Ontario and Quebec). Maintaining SFDC.

Sales Development Specialist

EBQ
Austin
1 week ago
+22
Summary This entry level position will be responsible for developing and nurturing a lead generation pipeline as well as initiating client relationships. Experience is desired in appointment setting and driving new leads to the sales team. This position relies on experience, customer service and judgment to plan and accomplish goals. Position Responsibilities Ability to internalize and accurately leverage EBQuickstart processes Effectively

Sales Operations Specialist

TrustRadius
Austin
2 weeks ago
+31
As a Sales Operations Specialist, you will enable the Sales organization to exceed revenue targets via sales process optimization, implementation of MEDDPIC sales methodology, metrics tracking, creation of playbooks, training, allocation of accounts and sales territories, forecasting, incentive compensation recommendations and oversight, and optimized sales infrastructure (tools, knowledge base).

Technical Project Manager

Bestow
Austin
2 weeks ago
+29
As a Technical Project Manager you will facilitate the product delivery process across one or more teams. Ultimately your work helps us figure out when we can deliver software projects. Do you love collaborating with product managers, engineering managers, engineers and designers to help them work more effectively by using your technical background? We'd love to hear from you. 

Sales Development Representative *updated!*

Compeat
Austin
2 weeks ago
+42
As a Lead Software Engineer (JavaScript), you’ll be in a hands-on development and technical lead role collaborating with our team to help continue building the leading LMS software in the industry, Schoology! Your focus will be solving the technical challenges of improving our user experience, specifically as it pertains to young learners. You will also become a key contributor to our internal design system, and leverage your broad skill set to act as the technical lead for a new team.

Inbound Account Executive

Modernize
Austin
2 weeks ago
+43
You will leverage your tenured expertise to drive sales revenue through new client acquisition. Manage the entire Inbound Sales funnel, identify needs and provide solutions. Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards. Assist potential and existing customers inquiring about our products and services. Understand their business strengths, weaknesses, and goals and determine if they are a good fit for our leads program. Preparing and managing a sales pipeline with a win rate of 30% and closing within a 2-week sales cycle. Diligently input and update client information in Salesforce. Educate clients on industry best practices to use leads as well as other digital marketing channels. Think like a CEO - communicate with the management team and team members to increase client satisfaction and conversion and drive overall sales improvements.

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