Entry Level Austin Startup and Tech Jobs

15

Associate Customer Success Manager

BigCommerce
Austin
22 hours ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for an Associate Customer Success Manager. As an Associate Customer Success Manager you will represent BigCommerce while advising our eCommerce merchants, provide industry leading advocacy, drive client revenue growth, and help our clients Sell More!

Technical Account Manager

Junior Technical Support Engineer - Americas

Plivo
Austin
1 day ago
+23
Maintain end to end knowledge and be hands-on on our products and will be responsible for support delivery to our customers on support incidents. Will be the first point of contact for Plivo's customers and will help in answering their queries and resolving their issues. Will collaborate with various cross-functional teams within Plivo and our telecom partners to resolve a customer problem, work on product supportability and assist on on-boarding customers. Will use your intellect and creativity to troubleshoot and resolve complex technical issues and also manage critical issues. Communicate with Plivo's customers via phone, email, and chat channels. Do precise scoping of technical issue and set the right expectations with the customer. Monitor and resolve all tickets coming into the support ticketing system from customers and telecom partners in the shortest time.

Sales Enablement Systems Specialist

MongoDB
Remote
1 day ago
+50
The Sales Enablement Systems Specialist, who reports to the Director of Global Sales Enablement, is an integral part of the team designed to strategically improve performance of the sales organization. This will be achieved through the optimization of Sales Enablement tools & systems to help build a phenomenal and effective virtual sales enablement experience. Responsibilities include: 

Technical Support Specialist

RapidDeploy
Austin
3 days ago
+31
As a Technical Support Specialist, you will play a key role in delivering stellar technical support. As an integral part of the Support team, you will guide our customers through technical troubleshooting, and exceed customer expectations with your knowledge and passion for RapidDeploy technology. You will act as the voice of the customer across the organization and ensure comprehensive issue resolution.

Sales Trainer, Training & Enablement

LogicMonitor
Austin
4 days ago
+64
The Sales Trainer for Training & Enablement is a highly visible function at LogicMonitor reporting directly to the Senior Director of Training & Enablement. This key position will directly impact the effectiveness and competitiveness of the LogicMonitor Sales teams. The primary function of this position is to develop and deliver engaging, results-driven training activities to increase speed-to-productivity and provide continuous learning opportunities in our sales organization.

Sales Development Representative

Solutions Engineer, Commercial Sales (Austin, TX)

ThousandEyes
Austin
6 days ago
+21
We are looking for an exceptional Solutions Engineer to join our team of super heroes in our downtown Austin, TX office location. You will have the opportunity to be the customer interface of an exciting new technology. You will work closely with the commercial sales team in presenting ThousandEyes in prospective business opportunities; be instrumental in working with prospects during trials of ThousandEyes to highlight business value; educate prospects, customers and the sales team on ThousandEyes and how it applies to industry trends and business initiatives; and accelerate ThousandEyes growth through expanding market awareness of ThousandEyes and closing business.

Technical Support Engineer (Remote)

CrowdStrike
Austin
1 week ago
+44
The ideal Associate Technical Support Engineering candidate is passionate about technology and customers. A true problem solver, the Associate Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation to Sr. Technical Support Engineering. You will understand the Falcon Host product and processes at all levels, as well as customer environments across heterogeneous operating environments. You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Corporate Account Executive

Account Development Representative

MongoDB
Austin
1 week ago
+50
Identify high-potential businesses that would be a good fit to work with MongoDB across North America and LATAM. Work with the sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call. Develop strong sales and product knowledge. Interact with IT and business decision makers via telephone and email. Update lead and prospect activity in Salesforce to ensure effective lead management. Set qualified introductory meetings for the sales team. Nurture early phase opportunities for future pipeline potential. Exceed weekly, monthly, quarterly lead development quota. Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business. Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success.

Corporate Account Executive, LatAm (Mexico)

MongoDB
Austin
1 week ago
+50
We're looking for talented Corporate Account Executives who will be responsible for prospecting and closing new business within an assigned territory. The CAE will identify, nurture and close opportunities with both new and existing customers, manage forecasts and track customer data. The CAE will work cooperatively with internal departments to improve the velocity of business and to create solutions that serve the best interests of our customers at MongoDB. Join a growing sales team with tremendous upside for growth. We value high aptitude and great attitude over experience, so if you feel like you are the right fit for this dynamic team, please contact us.

Technical Support Engineer

AlertMedia
Austin
1 week ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Solutions Architect Associate (Austin)

MongoDB
Austin
1 week ago
+50
MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales reps and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. The Service Center Solution Architect is often the first technical contact for the customer and performs a variety of tasks such as remote demos, determining customer requirements and supporting the global sales team with technical questions.

Product Support Specialist

Brightpearl
Austin
2 weeks ago
+31
We are looking for a support helpdesk agent who has a passion of providing exceptional customer service and web-based technology support, If so, then look no further. This is an exciting opportunity that combines these two areas. If you are a proven problem solver with ability to work under your own initiative and are highly motivated, self-directed and well organized, you will be a great fit for this role. We need a team player with outstanding written and verbal communication skills to add to our already successful support team.

Commercial Account Executive

Miro
Austin
2 weeks ago
+17
The Commercial Account Executive Team is a critical component of our go-to-market strategy as you’ll be prospecting, developing and closing the initiation deals for our SMB customers to set the foundation for success for future expansion and revenue for the company. We work extremely hard, but also prioritize our fun, collaborative, and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful! 

Enterprise Sales Development Representative

ThousandEyes
Austin
3 weeks ago
+21
We are looking for a talented, enthusiastic and motivated Enterprise Sales Representative to evangelize the ThousandEyes platform into Fortune 500 and our top Enterprise target accounts. In this role, you will be linked with a team of field sales counterparts helping to penetrate new accounts and cross-sell into existing ThousandEyes accounts. 

Enterprise Sales Development Representative

ThousandEyes
Austin
3 weeks ago
+21
Maintain a high-level of daily activity including end user calls, partner calls, meetings and proactive outreach (phone and email). Connect with prospects and customers through 30-40 contacts per day. Effectively articulate the value proposition associated with ThousandEyes’ products and services. Build lasting relationships with prospects, end users and partners. Engage with cross-functional resources including field sales, senior leadership, marketing and others to drive business in your account base. Assume an active role in executing against your team’s territory growth plan.

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