Mid Level Austin Startup and Tech Jobs

42

Manager, Customer Success Community

BigCommerce
Austin
8 hours ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is looking for a Manager, Customer Success Community for our Austin Four Points Office. This position will represent BigCommerce Support in social media and our community to facilitate customer dialogue and cross-communication, enable the ‘voice of the customer’ in ways that support the success of our customers, and communicate relevant company updates. As a member of the Self-Service team, you will work closely with your teammates who are responsible for how-to videos, the knowledge base, the support site, and customer education so that the information and messaging you are giving to customers is consistent with other content and that customer feedback informs and generates other content.

Operational Readiness Specialist

Manager, Customer Success Management

Office Manager

RunTitle
Austin
9 hours ago
+20
As the Office Manager, you will be the glue that holds our growing startup company together. You’ll get to interact with every department and employee on a daily basis to ensure we are set up for success. We’re looking for someone who takes pride in both the big and smallest of details to create a fun, inviting, and well-run office. We are depending on our Office Manager to make RunTitle one of the best places in Austin to work!

Enterprise Account Executive

Miro
Austin
4 days ago
+17
As an Enterprise Account Executive, you will focus on accelerating deal cycles and closing deals for net-new accounts in the enterprise space. You will join a highly motivated, energetic sales team that takes pride in landing new customers, running strategic sales cycles, and delivering the Miro value proposition to a wide base of accounts across various industries. We are a fast-growing company with plenty of opportunities for career growth for people who excel in a fast-paced environment. The Enterprise Account Executive Team is a critical component of our go-to-market strategy as you’ll be prospecting, developing and closing the initiation deals for our Enterprise-Level customers to set the foundation for success for future expansion and revenue for the company. We work extremely hard, but also prioritize our fun, collaborative and well-balanced culture. As a rapidly growing company, opportunities for internal growth and career development are plentiful!

Account Manager - Americas

Plivo
Austin
4 days ago
+23
Plivo is looking for an Account Manager to be an integral part of our sales team focusing on Plivo's highest value prospects and customers. In this role, you will be responsible for building and maintaining effective long-term relationships with customers. You will be tasked with ensuring high customer satisfaction, as well as growing and developing existing customers to maximize and increase company revenues and profits.

Senior Account Manager - Americas

Plivo
Austin
4 days ago
+23
Plivo is expanding to Austin, TX and is looking for a Senior Account Manager to be an integral part of our sales team focusing on Plivo's highest value prospects and customers. In this role, you will be responsible for building and maintaining effective long-term relationships with customers. You will be tasked with ensuring high customer satisfaction, as well as growing and developing existing customers to maximize and increase company revenues and profits.

Senior Solutions Engineer - Americas

Plivo
Austin
5 days ago
+23
The Senior Solutions Engineer will assist new and existing customers with onboarding guidance, technical expertise and ongoing technical account engagement across a spectrum of clients including Enterprise, Mid-market, and SMB for the North America & LATAM regions. The ideal candidate will support sales and account management teams and also be the liaison between internal cross-functional teams for smooth on-boarding of all prospects as they go live with production.

Corporate Account Executive

Pinpoint
Austin
5 days ago
+31
Be an engaged self-starter, accountable to a consistent sales process. Know how to sell innovation, build trust, and compress deal cycles. Present a thorough territory plan within first 60 days. Identify and close deals in new accounts. Accurately manage and forecast pipeline with consistent delivery of quota. Use a solution and value selling approach (e.g. Challenger Sale). Be passionate about communicating value to senior stakeholders and figuring out creative ways to success. Help optimize our approach to sales development.

Relationship Manager I

A Cloud Guru
Austin
5 days ago
+47
As a Growth Account Manager at ACG, you'll be focused on growing and renewing our existing accounts! This position sits within ACG's wicked smart sales organization and will partner closely with Customer Success to ensure a best-in-class experience. Ideal candidates will have the ability to drive growth, building meaningful relationships, and be willing to roll up their sleeves to execute the tactics to get you there.

Enterprise Account Executive

A Cloud Guru
Austin
5 days ago
+47
As an Enterprise Account Executive at A Cloud Guru, you'll be responsible for accelerating sales cycles and closing deals for net-new enterprise-level customers. This is a high impact role in our team that is perfectly suited for an experienced Account Executive who is relentlessly optimistic, genuinely curious, and who deeply believes in delivering awesome customer experiences. We move at lightning speed and have loads of growth opportunities for people who thrive working in a fast-paced startup environment!

Partnership & Channel Manager

RapidDeploy
Austin
6 days ago
+31
RapidDeploy is hiring a Partnership & Channel Manager working in our office in Austin, TX. As our Partnership & Channel Manager, you’ll be leading the relationship with our valued business partners, resellers, and sales channels. You will be coordinating all marketing, sales, training and other activities with our existing partners and ensure that all partnerships continue to be mutually beneficial. You will also source new channel partnerships where they add value to our customers. You will be part of a growing team, with an opportunity to chart your own course and influence the future of RapidDeploy.

Senior Sales Development Representative

Medallia
Austin
6 days ago
+50
Generate business through outbound lead activity and research companies to identify new prospects. Develop subject matter expertise in Customer Experience Management to coach our customers and prospects on Medallia’s value proposition. Collaborate with field sales representatives on their territory to generate new pipeline through account research, strategy, and outreach. Establish rapport and build strong relationships with all levels of prospective stakeholders, including senior executives (VPs, SVPs, EVPs). Nurture prospects in Salesforce through email and call campaigns. Own documentation with our prospects, including capturing use cases, lead scores, purchase timeframes, and next steps. Qualify inbound leads, prioritize opportunities, and mobilize the appropriate internal resources to help accelerate our sales cycles. Partner with Marketing on driving attendance to events, trade shows, webinars, and conferences.

Sales Development Team Manager

MongoDB
Austin
6 days ago
+50
At MongoDB the Sales Development organization is responsible for driving new business opportunity and expanding market share through qualified pipeline, as well as driving the business forward by developing the next generation of top closers. As the Sales Development Manager you will be responsible for delivering both revenue and talent for our business. You will focus on the Recruitment, Enablement and Execution of your team to assure the continued successful trajectory of this strategically important department.

Pre-Sales Solutions Architect

MongoDB
Austin
6 days ago
+50
Pre-Sales Solutions Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using MongoDB. The Pre-Sales Solutions Architecture team at MongoDB is made up of seasoned software architects, entrepreneurs and developers who take direct responsibility for customer success, including the design of their software, deployment and operations. You'll work closely with our sales reps and play a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. Travel is required.

Account Executive

LumApps
Austin
1 week ago
+31
LumApps is seeking a Corporate Account Executive in Austin, TX to hunt for new commercial accounts. This role is responsible for creating opportunities with organizations that have 1,000-10,000 total employees. This is a great opportunity for an enthusiastic closer who wants to see an impact from their work while making a ton of money. Apply today!

Customer Success Operations Analyst

A Cloud Guru
Austin
1 week ago
+47
A Cloud Guru is seeking a Customer Success Operations Analyst to drive strategy, improve efficiency, and promote a data driven culture for our Customer Success Managers. You will work on everything from the highly strategic to the operational; such as implementing a customer health scoring framework, building headcount modeling and capacity planning for the CSM team, forecasting churn and retention, implementing and refining CSM processes, refining the onboarding process, and analyzing CSM and overall business performance. You will be seen as the key business partner for the Customer Success team, and you will support the daily operations of the Customer Success team. You will partner closely with the Sales Enablement, Business Applications (SFDC), Analytics, and other roles to ensure the broader organization is communicating effectively and working collaboratively.

Technical Support Engineer - Americas

Plivo
Austin
1 week ago
+23
Investigate, troubleshoot, diagnose and resolve technical issues for customers. Train and coach engineers on an ongoing basis. Work with our Product Management and Engineering teams to identify and drive improvements in our existing products. Contribute in developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools etc.

Enterprise Account Executive

MongoDB
Austin
1 week ago
+50
We’re looking for a talented, driven individual with great energy, passion and initiative to drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB. The Enterprise Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory, resulting in revenue growth and new customer acquisition.

Customer Success Manager

MongoDB
Austin
1 week ago
+50
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Information Security Liaison

MongoDB
Austin
1 week ago
+50
This role requires a self starter that can work closely with our Pre-Sales Team with minimal supervision. This is a global role and the Information Security Liaison will report to the Security Liaison Manager within the CISO Organization.  We are seeking a results-driven individual to facilitate an exceptional security experience for our Pre-Sales Team and customers. You will have the opportunity to maintain and improve the systems and processes that enable the CISO Team to maximize the efficiency of the Pre-Sales Team through the use of technology.

Customer Success Manager

SourceDay
Austin
1 week ago
+43
Empathetic, Positive Attitude with a drive to provide a Customer experience unlike any other. Detail orientated, exceptional communication, collaborative and eager to jump in where needed. You can demonstrate success in thinking strategically, executing tactically while providing consistent and high levels of client engagement, growth and retention in a fast-paced environment. Comfortable in a start-up environment, ready to pivot when needed, and excited about playing acentral role in the future of the team and SourceDay as whole. 3+ years in Customer Success, Relationship Management, or similar role. Experience in client- facing role with a background that could be from client support, account management, project. management, manufacturing that has seen you strive for successful outcomes.

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs