Austin Tech Jobs and Startup Jobs

21

Support Engineer

SailPoint
Austin
1 day ago
+32
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting. Troubleshoot and resolve technical problems reported by our customers. Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured. Document problem solutions in company knowledge base. Interface with Sales, Marketing, and Engineering to improve product service, design, and quality. Present technical concepts in a clear manner. Meticulously document case progress and technical details throughout the support case lifecycle. Provide 24x7 on-call support via rotation schedule. Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team. Impress our customers with your empathy, responsiveness, technical ability and attention to detail.

Customer Success Manager, Emerging

Procore Technologies
Austin
1 day ago
+20
Procore is expanding our Customer Success team! We are hiring Customer Success Managers to our Emerging team to partner with clients and drive client adoption, manage business processes, and build Procore’s business. This role is a balance of independent work within a highly collaborative team. The team you work within will own a shared book of business and develop accounts, partnering with Account Executives and Customer Support Representatives as your clients join and grow with Procore. This is not a sales position.

IT Asset Analyst

IT Security Engineer

Customer Support Representative

Customer Success Manager, Mid-Market (Specialty Contractors)

Administrative Assistant, Coaching Program

Customer Success Coordinator

Implementation Manager, Enterprise

Incident Response Manager

Load 5 more jobs9 jobs at Procore Technologies

Implementation Consultant

Brightpearl
Austin
2 days ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Senior Solutions Architect for Global Cloud Allian…

CrowdStrike
Austin
3 days ago
+36
The Solution Architect supporting the Global Cloud Alliances, is a partner focused technical business development professional, who provides support, enablement, and guidance to CrowdStrike's Cloud Alliances team. You will be expected to take ownership of the technical design and management of strategic alliance based initiatives and programs relating to technical architecture, solutions delivery, partner training and enablement as well as working internally to represent the needs of the Sales organization. The ideal candidate will have a good mix of deep technical knowledge and business acumen in the security market place. In this position you will be leading the development and execution of technology strategies and solutions integrations to meet strategic corporate and partner needs, present and future.

Regional Alliance Manager, OEMs

Desktop Support Technician

Director, Business Value and Strategy

Director, Global Services Alliances

Manager, IT Network Engineering

Desktop Support Technician

Atlassian Systems Administrator

Sr. Consultant

Engineering Program Manager - East Coast

Systems Engineer (VDI)

Solutions Architect, Managed Security Services Providers (MSSPs)

Solutions Architect, Original Equipment Manufacturer (OEM) and Technical Integration Alliance (TA) Partners

Security Researcher

Program Manager, Falcon Complete

Technical Account Manager

Technical Support Engineer

Senior Network Engineer

Technology Alliance Manager

Solutions Architect, National Alliances

IT Asset Manager

Load 10 more jobs21 jobs at CrowdStrike

Business Consultant, Principal

Blackbaud
Austin
3 days ago
+38
The Business Consultant, Principal’s responsibility is to drive client adoption and business success within a network of clients. This individual should be comfortable at both consulting with and negotiating with senior fundraising management, backed by a strong understanding of their business objectives. Key to this role is the ability to articulate value, inspire and sell Fundraising Performance Management (FPM) ability to improve fundraising productivity. As a trusted advisor and coach, the BCP determines how FPM can be effectively applied to support the achievement of the client’s strategic business goals. The BCP should have a good understanding of fundraising management business processes, strong analytical skills, as well as good account management expertise.

IT System Operations Tech

Continual Service Improvement Manager

Senior Systems Engineer,

Consultant - Higher Education School Solutions

Team Lead, System & Network Operations Center

Customer Success Manager, Arts & Cultural

Consultant - Fundraising Solutions

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, IT Change Management

Customer Support, Associate

Manager, Network Infrastructure

VP of Professional Services

Strategic Peer-to-Peer Fundraising Adviser

Lean Six Sigma Black Belt / Master Black Belt

Cyber Security Architect

Senior Implementation Consultant – Arts & Cultural

Staff Implementation Consultant – Arts & Cultural

Project Manager, Professional Services - Multiple Openings - All Levels

Director, Customer Success - Onboarding & Adoption

Load 10 more jobs21 jobs at Blackbaud

Office Experience Manager

A Cloud Guru
Austin
4 days ago
+30
As our Office Experience Manager, you'll own the inner workings and day-to-day operations of our Austin office, while cultivating an office experience that makes employees excited to come to work each day. No two days will be the same as deliver amazing employee experiences and influence the culture in Austin!

Salesforce Specialist

LogicMonitor
Austin
4 days ago
+63
About Us: LogicMonitor is the leading SaaS-based performance monitoring platform for modern IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each

Internal Systems Engineer

Technical Support Engineer

Executive Assistant

Business Systems Analyst

Load 1 more jobs5 jobs at LogicMonitor

Customer Success Manager

A Cloud Guru
Austin
4 days ago
+30
As a Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our customers to drive adoption by creating thorough customer plans and partnering with stakeholders. You'll be the voice of the customer and partner with ACG's product, sales, and marketing teams.

Senior Systems Administrator

A Cloud Guru
Austin
6 days ago
+30
As an IT Operations Manager at A Cloud Guru, you'll be owning the daily administration for the growing Austin office and collaborate on global projects with our IT and Security team out of Melbourne You'll be responsible for on-boarding systems for new hires, supporting employees with technical issues, and working with the global team on security best practices. 

IT Project Manager

SailPoint
Austin
6 days ago
+32
This is an internal IT Project Management role on SailPoint’s IT Enterprise Programs team.  You will primarily be interacting with “internal customers” from multiple departments within the company.  Expect to work with Engineering, IT, Sales, Marketing, Finance, and Services to drive cross-functional and cross-organizational IT projects from inception to completion.  You will address business needs by evaluating business requirements and helping to identify technology solutions for those requirements. 

Desktop Support Specialist

AlertMedia
Austin
6 days ago
+29
The Desktop Support Specialist will work with other IT staff to provide our employees with fast and friendly support with all of their technology needs. This includes diagnosing, repairing, maintaining and upgrading Windows & Mac machines, servers, phones and critical software applications as necessary to ensure smooth operation.

Customer Success Manager

AlertMedia
Austin
1 week ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Senior Program Manager

A Cloud Guru
Austin
1 week ago
+30
We’re a company founded by engineers, comprised of engineers, building the world’s largest cloud learning and transformation platform with a bold mission – giving individuals and businesses the chance to change their trajectory. Our fun and engaging courses have helped 950,000+ engineers learn to cloud, and we’re just getting started! Working at A Cloud Guru We’re a smart, tight-knit team that is passionate about our purpose. We work hard, learn

Account Manager, Mid-Market (Austin)

Medallia
Austin
1 week ago
+48
Own renewals, expansions and overall growth within a healthy book of business. Developing and managing relationships within your customer segment. Day-to-day primary relationship for customer contacts. Going “high & wide” within our accounts, maintaining and building champions. Coordinate with all internal teams, such as Marketing, PM, Managed Services, Tech Support. Forecast sales activity and revenue achievement in salesforce.com, while creating satisfied and reference-able customers. Up to 50% travel.

Cloud Support Associate

MongoDB
Austin
1 week ago
+41
As a Cloud Support Associate, you’ll be advising customers on strategies and documented practices for making best use of our cloud products. This will require you to translate technical concepts and patterns into generalist’s terms for our customers, helping them understand, install, and use those applications well. You’ll troubleshoot technical problems with these products, and be an advocate for our users’ needs, collaborating with the MongoDB product management and development teams on their behalf. You will also be an escalation point and mentor for junior team members, growing their technical and customer service skills.

Manager, Customer Success

AlertMedia
Austin
1 week ago
+29
Our Customer Success team values our customer relationships above all else and we back that statement up with our Net Promoter score of 80+!! The Manager, Customer Success will bring leadership and mentorship to their team of CSMs. This is the first level of management to be added to our team and will report directly to the VP, Customer Success. You will manage the team’s performance, metrics, and day-to-day operations. The right candidate will be ready and willing to do whatever it takes to support the team including jumping on customer calls, reviewing emails, and responding to overflow support tickets. Responsibilities also include reviewing and enhancing current onboard training materials and operational efficiencies for our team as we engage with customers to ensure they are using their AlertMedia account to the fullest potential. 

Pricing Director

AlertMedia
Austin
1 week ago
+29
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Cloud Systems Administrator

SailPoint
Austin
2 weeks ago
+32
Cloud Systems Administrator is responsible for providing support and governance to critical internal infrastructure and applications both in the cloud and on-premise.  This is a professional level position and requires strong execution and analytical abilities.  This position is expected to interact with Servers, Databases, SaaS products, Security, and various groups within Information Technology.  Candidate must have strong server, network, communication, and analytical skills.  This position may need to travel internationally on occasion to our other offices.

Cloud Support Engineer, IdentityNow

SailPoint
Austin
2 weeks ago
+32
The Cloud Support Engineer is part of our Services Support team and plays an important role in post implementation support of SailPoint’s Identity as a Service offering, IdentityNow.  You will be working directly with our customers and implementation partners to identify the cause of any post-deployment Out-Of-The-Box issues and works with the larger team to help resolve them to ensure the success of the customer and the highest customer satisfaction.  

Solution Architect, IdentityIQ

SailPoint
Austin
2 weeks ago
+32
Installation, integration and deployment of the IdentityIQ product in client environments. Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation. Post-sales requirements gathering, analysis and documentation. Working with clients post implementation for user testing, debugging, support and maintenance. Managing project scope, schedule, status and documentation. Developing and delivering technical training designed to enable/educate SailPoint implementation partners. 

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs