Austin Tech Jobs and Startup Jobs

33

Implementation Consultant

Brightpearl
Austin
2 hours ago
+28
Your Team: We’re an award-winning business, recently voted Best Small Companies in Austin! Brightpearl exists to automate retail so merchants can spend their time and money growing the business. Brightpearl is designed for retailers and wholesalers and enables omnichannel merchants to manage the heart of their business easily from one single system. Over 1,200 businesses in 26 countries use our platform and we manage over 10m transactions and $3b

Technical Support Engineer

CrowdStrike
Austin
6 hours ago
+36
The ideal Technical Support Engineering candidate is passionate about technology and customers.  A true problem solver, the Technical Support Engineer will take personal ownership in seeing a problem through to resolution.  You will understand IT environments across heterogeneous operating environments.  You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Director, Sandbox Research & Development

Escalation Engineer - Mac

Senior Consultant

Senior Solutions Architect for Global Cloud Alliances

Data Center Technician

Receptionist

Regional Alliance Manager, OEMs

Network Engineering Manager

Global Sales Enablement Program Manager

Engineering Program Manager - East Coast

Provisioning Engineer

Manager, IT Network Engineering

Senior Project Manager

Load 10 more jobs14 jobs at CrowdStrike

Customer Success Manager

MongoDB
Austin
6 hours ago
+41
As a Customer Success Manager, you’ll build relationships with our customers and become a trusted advisor and the “go-to” person for best practices and advice. You’ll be an integral part of their success and bring value to every interaction - from onboarding to renewal. We’re looking for individuals who have a passion for technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and interact with customers on a daily basis.

Enterprise Customer Success Manager

LogicMonitor
Austin
1 day ago
+63
The Enterprise Customer Success Manager's mission is to partner with and ensure the retention and long-term success of LogicMonitor’s Enterprise business customers. As the primary point of contact, the Enterprise Customer Success Manager is responsible for developing and nourishing post-sales relationships with assigned accounts through a combination of product trainings and implementations, business reviews, and return on investment discussions. Additionally, identifying and planning for expansion and growth opportunities within the product is critical to the success of this role and LogicMonitor.

Renewals Specialist

Renewals, Team Lead

Associate Technical Support Engineer

Technical Support Engineer

Operations Analyst

Program Manager, Customer Experience

Customer Success Manager

Load 4 more jobs8 jobs at LogicMonitor

Technical Support Manager

ClearDATA
Austin
3 days ago
+37
Build, lead, develop and coach an AWS, Azure or Google Cloud -focused team of technical admins, engineers, and architects in support of mid market to large enterprise clients 24x7. Drive continuous improvement and operational discipline through collaborative and proactive activities across Product, Sales, Account Management, and Operational Excellence organizations. Develop a deep understanding of the enterprise customer base relative to their solutions, business drivers, success criteria, and long-term strategy. Lead team in driving customer satisfaction. Lead and ensure the team is highly trained in all services and following procedures and protocols prescribed in the ClearDATA delivery model. Lead the mitigation of delivery risks & issues. Manage tightly to Key Performance Indicators (KPIs), regularly reporting on them and associated corrective actions and insights. Educate customers on ClearDATA services and translate those into a clear business value proposition. Take a data-driven approach, to the incident and problem management.

Customer Support Representative

Procore Technologies
Austin
3 days ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services.

Project Manager, Revenue Operations

Implementation Manager, Majors (Subcontractors)

Bilingual Customer Support Representative (Spanish)

IT Security Analyst

Project Manager, App Localization

Customer Support Representative (Third Shift)

Value Consultant

Customer Success Enablement, E-learning Specialist

Load 5 more jobs9 jobs at Procore Technologies

Operational Excellence Strategist - Process Engine…

Blackbaud
Austin
3 days ago
+38
Reporting to the Director of Operational Excellence, the Process Engineering role will help drive Operational Excellence efforts by working alongside the company’s business leaders and other stakeholders. This position will a key part of the centralized center of excellence for quality and process improvement, and will partner with businesses and functional areas throughout the company to drive overall operational maturity. The ideal candidate will have the ability to provide strategic thought leadership and support for high-visibility enterprise process improvement initiatives and skilled change management.  

Director, IT Infrastructure and Operations

Manager, IT Change Management

Senior Engineer, Unified Communications

IT Operations Analyst

Customer Support, Associate

Customer Success Manager, Customer Success Operations

Sr. Project Manager

Project Manager, Professional Services - Multiple Openings - All Levels

Senior Network Engineer

Manager, Network Infrastructure

Sr. Principal Systems Engineer

Load 8 more jobs12 jobs at Blackbaud

Client Success Program Manager

Iodine Software
Austin
3 days ago
+11
Iodine Software is looking for an experienced Client Success Program Manager to serve as a deep business specialist responsible for delivering exceptional strategy, business support and overall program oversight to our growing clients. In this hybrid role you will be responsible for managing a portfolio of clients and working directly with those clients on their requirements with the ultimate goal of client retention. Additionally, you will provide program management to our largest and most strategic clients to support their evolving entrenchment with Iodine’s offerings.  If you are driven by building relationships, solving complex business problems and exceeding client expectations, this position may be right for you.

Technical Consulting Team Lead

Ping Identity
Austin
3 days ago
+30
We are currently seeking a PS Team Lead for the Professional Services team at Ping Identity to support our growing Directory/DataGovernance delivery practice. The Professional Services team is part of our Global Customer Success organization at Ping and delivers professional services for federated identity and access management solutions across our entire product platform including: API Security, Single Sign On, Multi-Factor Authentication, Access Management, Directory, and Data Governance. This includes architecture consulting, installation, configuration, extension, and software connection solutions.

Integration Engineer

Iodine Software
Austin
4 days ago
+11
Our client base is growing rapidly, and we need talented, dedicated individuals to help drive our continued success. As an Interface Engineer, you will be an essential part of the team ensuring our clients’ real-time medical data is received and processed. These are tech-savvy, resourceful individuals with the ability to understand large data sets and program interfaces creatively to solve client needs. If you are passionate about problem solving, focused on quality, enjoy programming, and consider yourself a technologist at heart, this position may be right for you.

Project Manager, The ONE Thing

Keller Williams Realty International
Austin
6 days ago
+16
You will create and improve new systems that drive growth, engagement and retention for The ONE Thing. Additionally, you will be responsible for building and delivering an exceptional customer experience, for both external and internal customers.

Major Account Support Specialist

ShipStation
Austin
6 days ago
As a Major Account Support Specialist, you’ll be working with our largest and highest profile users through emails, live chats, and inbound hone calls to provide top level service. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application while thinking outside the box to find creative workflows to maximize efficiency. ShipStation’s Major Account Support team is a fast-paced environment that requires our agents to be flexible to accommodate the needs of the business and our users.

VP of Customer Success

ClearDATA
Austin
6 days ago
+37
The VP / Sr Dir / Dir of Customer Success is responsible for the strategy, tactics and daily operations of our Customer Success organization for a customer segment in partnership with the VP of Sales. This begins with the sales process and continuing post sale, through onboarding, managed services, ongoing product support, and professional services. S/he will ensure that the direction and execution of these teams are in alignment with the overall strategic goals and vision of ClearDATA.

SaaS User Success Specialist

ShipStation
Austin
6 days ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

Sr Systems Administrator

ClearDATA
Austin
1 week ago
+37
This person will perform a wide array of tasks to support end users at our Austin headquarter and our satellite locations. This role may also develop internal and external documentation, perform QA on the support activities, and analyze issues for patterns to improve the IT support function. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen.

Enterprise User Success Specialist - 11AM - 8PM C…

ShipStation
Austin
1 week ago
2 years experience in SAAS support role. A deep understanding of software and the web: You won’t need to know how to code, but terms like PHP, XML, HTML, JSON, SQL, and JavaScript shouldn’t be foreign to you. You can quickly learn complex procedures, troubleshoot potential bugs on the fly (pun intended), and visualize customers’ screens from their description alone. An empathetic desire to help: For you, a new inquiry isn’t just a case to close, but an opportunity to understand someone’s story and make their life better. You will do this by understanding what the user needs to ensure the best experience from start to finish.Our purpose as a company is to help online businesses to thrive. Superb communication skills: You understand that effective communication is about more than what you say, it’s about taking the time to listen and understand. You can make complicated concepts sound easy or describe in detail the simplest of interactions.

Customer Success Manager

ClearDATA
Austin
1 week ago
+37
ClearDATA is seeking a talented Customer Success Manager to join our rapidly growing company. This is an excellent opportunity for you to leverage your account management expertise and gain new skills in the world of hosted and managed services while being part of the Health Care revolution to the Cloud. The ideal candidate will have experience working with Enterprise and/or Mid Market clients in a SaaS model, cloud hosting environment, or cloud-based professional services. Experience with Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP) is a huge plus. In our fast growth environment, we are looking for people that are eager to continuously learn and willing to work to make it happen.

Solutions Architect

ClearDATA
Austin
1 week ago
+37
ClearDATA is seeking a Solutions Architect for ClearDATA’s Growth and Acquisition teams that want to use their technical and sales skills to truly make a difference in Healthcare! If you’re passionate about creating a new category of technology that will fundamentally make healthcare better, come join our team. You'll work closely with our sales reps and play a key role in winning and growing enterprise deals and drive the business forward. We are looking for people that want to always be doing and learning more and are willing to work to make it happen.

Operations Manager

Enzyme Health
Austin
1 week ago
Enzyme Health is enabling the future of healthcare by revolutionizing the way healthcare providers work. We’re making the gig economy work for our nation’s healthcare, bringing top clinicians, and innovative digital health companies together. Supporting clinicians and companies alike, we’re enabling the digital health industry to provide better patient outcomes than traditional in-person care. Enzyme Health is newly venture-backed and building an

Network Engineer

ClearDATA
Austin
1 week ago
+37
The ideal candidate will have experience performing network engineer responses in a large enterprise-customer environment with ISP or MSP focus, and troubleshooting complex Enterprise networks. This role must have an excellent troubleshooting methodology and superb customer service skills. Experience working with GCP, AWS, or Azure is highly preferred. We are looking for engineers that are willing to go above and beyond to make it all go smoothly for the customer, this is frontline action!

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