Austin Tech Jobs and Startup Jobs

41

Customer Success Manager

SourceDay
Austin
1 day ago
+43
Empathetic, Positive Attitude with a drive to provide a Customer experience unlike any other. Detail orientated, exceptional communication, collaborative and eager to jump in where needed. You can demonstrate success in thinking strategically, executing tactically while providing consistent and high levels of client engagement, growth and retention in a fast-paced environment. Comfortable in a start-up environment, ready to pivot when needed, and excited about playing acentral role in the future of the team and SourceDay as whole. 3+ years in Customer Success, Relationship Management, or similar role. Experience in client- facing role with a background that could be from client support, account management, project. management, manufacturing that has seen you strive for successful outcomes.

Cloud Customer Success Manager

Adobe
Austin
1 day ago
+57
A great Customer Success Manager could be described as having superb communication skills, excited about selling new Magento products that can help their customer grow, always looking to tackle problems for their clients, able to handle stressful situations like a top-tier pro, constantly looking to expand their knowledge and skill set, all while keeping their clients happy with their experience with Magento.

Customer Support Specialist

AffiniPay
Austin
1 day ago
+32
AffiniPay is looking for a professional and highly motivated problem solver to join our Customer Support Team. As a Customer Support Specialist, you will be responsible for ensuring every AffiniPay customer receives consistent and reliable service and support through every interaction. Our ideal candidate has excellent interpersonal skills and is analytically minded, self-starting, detail oriented and skilled at solving problems and explaining complex issues. 

IT Support Specialist II

Khoros
Austin
3 days ago
+58
The IT team provides internal systems management and end user desktop support for a global employee base of approximately 1000 in a rapidly growing and fast-paced environment. The IT Helpdesk Administrator will work closely with other team members to grow our enterprise systems, test and implement new technologies, and provide world-class support for our end users including a highly technical group of Engineers and Developers. 

Office & Engagement Manager

Arrive Logistics
Austin
3 days ago
+49
We are searching for an energetic, motivated, and dynamic addition to our People Operations team to join our headquarters in Austin, TX! In this highly visible People Engagement role, you will shine as Arrive’s first impression front lines. In addition to managing front desk responsibilities, you will own various administrative functions that span the entire office! Assisting in managing external vendors to planning company-wide events, you’ll wear a lot of hats. The right candidate will take pride in our office culture and stay on top of the crucial details that make Arrive an employer of choice. If you are a team player who also knows how to get down to business, we want you to represent Arrive in this position!

Product Manager

SmartBiz Loans
Austin
4 days ago
+26
We’re looking for a passionate Product Manager who can assist us in our mission to give small businesses across America access to low-cost capital with transparency and clarity. You will help shape and build products that truly make a difference in our customers’ lives. Check out our reviews on Trustpilot to see for yourself! SmartBiz is on a mission to bring true transparency to small business lending. We do this through our bank loan

Customer Success, On-boarding Specialist

ePayPolicy
Austin
4 days ago
+20
Customer Success Associate for the leader in insurance payments ePayPolicy is the nation’s foremost provider of payment processing exclusively for the insurance industry. Our company was founded in 2014 by industry veterans with one goal in mind: Use tech to improve how insurance professionals accept and send payments. The team here is a vibrant, creative group that doesn’t shy away from challenges, continues to hit ambitious goals, and has a

Technical Support Manager - Adobe Commerce Cloud

Adobe
Austin
4 days ago
+57
As a Technical Support Manager your goal is to lead a team of Technical Support Engineers. You will provide senior level mentorship for technical issues, regional support initiatives and resolution management. You will have successfully led a software and/or SaaS-based technical support team, are a creative problem solver who is passionate about customer success, case deflection strategies and premium service delivery. We partner with our employees to provide an exciting work culture that everyone has an opportunity to craft. We value standout colleagues who love being a part of a team and want to influence the next wave in SaaS technology and Service innovation.

Customer Success Manager, Education Segment

Adobe
Austin
4 days ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Customer Support Specialist

GoDaddy
Austin
4 days ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Customer Support Specialist I

GoDaddy
Austin
4 days ago
+28
Field and route inbound calls from our local business customers, ensuring that we get back to them quickly and with high quality. Provide personalized support that aligns with our company brand and voice, directly impacting our customer retention. Take ownership of your results by driving high quality customer service resulting in meeting or exceeding the monthly goals associated with the role every month. Be empowered to think independently and critically, going above-and-beyond to deliver the right solution for each customer. Identify trends and areas for improvement, so we can continually serve customers better. Challenge yourself, your teammates, and your leaders to continually improve performance.

Third Shift Tracking Specialist

Arrive Logistics
Austin
4 days ago
+49
Receive and handle inbound phone calls from truck drivers, dispatchers and customers in regards to Arrive Logistics shipments. Proactively reach out to carriers, drivers and customers in order to ensure timely pick up and delivery of shipments. Report issues via multiple modes of communication, chat, e-mail and phone calls. Become an expert in Arrive Logistics' TMS and other technology that will assist in shipment tracking. Assist Carrier Sales and Customer Sales Reps in maintaining books of business through fantastic customer service and attention to detail.

Senior Information Security Analyst

Amherst
Austin
4 days ago
+35
You will be working closely with systems and network engineering, enterprise applications, and software development in designing solutions, performing security reviews, developing strategy, and driving security projects to reduce the risk to Amherst's corporate infrastructure. This is a technical role with the expectation that you are fluent in security tools, system security, secure application design principles, cloud security, compliance, and incident response. You'll be encouraged to keep your skills up to date by attending at least one major training course annually (SANS, etc.), one major security conference (Blackhat, DefCon, etc.), and other events.

Head of Brokerage

Head of Acquisitions

Transaction Coordinator @ Bungalo

Social Media, Customer Onboarding

GoDaddy
Austin
5 days ago
+28
The Onboarding Team is core to GoDaddy's products, and Customer Onboarding Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

SVP Customer Relations (SoCal)

Arrive Logistics
Austin
5 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP of Strategic Customers (West Coast)

Arrive Logistics
Austin
5 days ago
+49
As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (New England)

Arrive Logistics
Austin
5 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

SVP Customer Relations (NorCal)

Arrive Logistics
Austin
5 days ago
+49
As an SVP of Customer Relations at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This is not a cold-calling sales role. You’ll be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Adobe Document Cloud Solutions Consultant

Adobe
Austin
1 week ago
+57
As a Solutions Consultant for the North America Document Cloud enterprise business, this presales role is responsible for collaborating with the Adobe Field Sales team and prospective customers to 1) understand the customer’s business needs and objectives, and 2) map those future customers to the best Adobe solution. This individual will demonstrate the real-world application and problem-solving capabilities of Adobe solutions using presentations and demonstrations that clearly articulate the context of these solutions in the customer’s daily work stream. As part of this process, the Solution Consultant will build technical relationships with prospects/customers; and, will play a critical role within the enterprise level software sales cycle. The SC assists in developing business value propositions around Adobe solutions, and, strategically collaborates with the Field Sales team to achieve and exceed revenue targets.

Operations Manager

Arrive Logistics
Austin
1 week ago
+49
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Austin Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Austin
LOCAL GUIDE
Best Software Engineer Jobs in Austin
LOCAL GUIDE
Coolest Tech Offices in Austin
LOCAL GUIDE
Best Sales Jobs in Austin
LOCAL GUIDE
Best Perks at Austin Tech Companies
LOCAL GUIDE
Best Data Science Jobs in Austin
LOCAL GUIDE
Best Marketing Jobs in Austin
LOCAL GUIDE
How to Find a Job in Austin Tech
LOCAL GUIDE
Women in Austin Tech
LOCAL GUIDE
New Tech Companies in Austin
LOCAL GUIDE
Best Tech & Startup Internships in Austin
LOCAL GUIDE
Best Austin Design Jobs