Austin Tech Jobs and Startup Jobs

25

Client Operations Specialist

EZ Texting
Austin
15 hours ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Escalation Engineer - Mac

CrowdStrike
Austin
1 day ago
+36
The ideal Escalation Engineering candidate is passionate about technology and customers.  A true problem solver, the Escalation Engineer will take personal ownership in seeing a problem through to resolution.  You will understand IT environments across heterogeneous operating environments.  You will be comfortable speaking with security, engineering, sales, as well as customer operation teams. Candidates must have advanced technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Senior Consultant

Senior Solutions Architect for Global Cloud Alliances

Data Center Technician

Receptionist

Regional Alliance Manager, OEMs

Network Engineering Manager

Global Sales Enablement Program Manager

Engineering Program Manager - East Coast

Provisioning Engineer

Manager, IT Network Engineering

Senior Project Manager

Technical Support Engineer

Director, Sandbox Research & Development

Load 10 more jobs14 jobs at CrowdStrike

Website Operations Specialist

GoDaddy
Austin
1 day ago
+28
This role will be comprehensive and will play a part in each step of the process. Use independent judgment to diagnose the current state of a customer’s website and domain Check each website preview for quality prior to sending out to customers. Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization. Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies. Complete final QA and publishing of the websites. Support customers post-launch with website requests. Support other Operations teams as needed to maximize customer retention. Any other responsibilities as may arise in the context of a fast-moving startup.

Sr. Technical Program Manager - Scrum Master

Compeat
Austin
1 day ago
+18
As the Sr. Technical Program Manager - Scrum Master, you will be responsible for building the development program management office (PMO) as well as guiding/coaching how SCRUM operates inside of development and engineering operations. The ideal candidate has deep experience with program management and ideally has built a PMO in the past. Furthermore, fluency with SCRUM is a critical enabler for this role. This position reports to the CTO.

Customer Success Engineer

SpyCloud
Austin
1 day ago
+21
SpyCloud is a pioneer in breach discovery. We strive to help businesses of all sizes mitigate data breaches by proactively alerting when employee or company assets have been compromised. We accomplish this through our early-warning breach detection service powered by a world-class team of intelligence analysts. We are in search of an experienced Customer Success Engineer to join our team. Reporting directly to the Head of Product Strategy and

Operational Excellence Strategist - Process Engine…

Blackbaud
Austin
2 days ago
+38
Reporting to the Director of Operational Excellence, the Process Engineering role will help drive Operational Excellence efforts by working alongside the company’s business leaders and other stakeholders. This position will a key part of the centralized center of excellence for quality and process improvement, and will partner with businesses and functional areas throughout the company to drive overall operational maturity. The ideal candidate will have the ability to provide strategic thought leadership and support for high-visibility enterprise process improvement initiatives and skilled change management.  

Director, IT Infrastructure and Operations

Manager, IT Change Management

Senior Engineer, Unified Communications

IT Operations Analyst

Customer Support, Associate

Customer Success Manager, Customer Success Operations

Sr. Project Manager

Project Manager, Professional Services - Multiple Openings - All Levels

Senior Network Engineer

Manager, Network Infrastructure

Sr. Principal Systems Engineer

Load 8 more jobs12 jobs at Blackbaud

Director, Quality Assurance

Cerity
Austin
2 days ago
+15
JOB SUMMARY The Director, Quality Assurance (QA) is responsible for ensuring the customers receive the highest quality solutions possible. The Director of QA works with Product Management, Engineering, and Project Management leads to define, implement, and execute Quality Assurance activities that span the entire Software Development Lifecycle. This role has responsibility for staffing and supporting an internal SDET team, along with

Client Success Manager

EZ Texting
Austin
3 days ago
+35
The Customer Success Team is EZ Texting's connection to the customer, communicating via phone and email to ensure that we exceed every customer’s expectations, and acting as an ambassador of all EZ Texting brands. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, educating them on the best way to utilize our solutions, and proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

IT Architect - Integrations Lead

UiPath
Austin
3 days ago
+34
In such projects you will design/architect & develop integration solutions by using different technologies such as: - Native Integration capabilities utilizing webservices, SOAP APIs offered within the enterprise systems. - iPaaS solutions such as Dell Boomi, Informatica, Celigo etc. - UiPath RPA techonology utilizing UiPath Robots and web services.

Part-Time Customer Care Representative

Bestow
Austin
3 days ago
+21
As a Part-Time Customer Care Representative you are responsible for providing exceptional customer service while having an incredible response time to customer inquiries. You are empathetic, proactive, and work collaboratively across departments to share customer feedback to help the company make customer-centric decisions.

Customer Care Advisor

Bestow
Austin
4 days ago
+21
As a Customer Care Advisor you are responsible for providing exceptional customer service as well as determining what we should do to improve the customer experience. You will provide helpful information, answer questions, and responding to complaints. As the the front line of support for our customers, you will go above and beyond to help ensure that customers are satisfied with products, services, and features. The successful candidate will be empathetic, proactive, and work collaboratively across departments to share customer feedback to help the company make customer-centric decisions.

Digital Consultant, GoCentral

GoDaddy
Austin
4 days ago
+28
As a Consultant, you are personally responsible for helping the customers in your account base thrive online. You will work with your small business customers to determine their goals, evaluate their current web presence, and chart a strategy to leverage GoDaddy services to achieve success. The right candidate has a love of helping others and the confidence to guide customers into their recommendations. Consultants will provide a Do It With You level of support, teaching and coaching their customers to get the most out of their GoDaddy services.

Customer Onboarding Specialist

GoDaddy
Austin
4 days ago
+28
The Onboarding Team is core to GoDaddy's products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

Team Lead, Customer Success Manager

Cloudflare
Austin
5 days ago
+21
You will be our first Customer Success hire in Austin, Texas. You will build and lead a very capable customer success team by recruiting, hiring, training, mentoring and developing new team members in Austin. You'll carry the retention goal for the entire team, and play a major part in the expansion goal for customers as well. This first hire will start in a player/coach capacity, maintaining a book of business in order to learn about our customer journey and the Cloudflare technology. We believe that putting our people first, and fostering a creative, exciting, and stimulating environment is a prerequisite to achieving and surpassing our commercial goals.

IT Procurement Specialist

IT Billing Applications Manager

IT Support Technician

Customer Success Manager

Technical Support Engineer - Spanish Speaking

IT Technical Billing Lead

IT Operations Engineer - Linux

Load 4 more jobs8 jobs at Cloudflare

Technical Project Manager

Bestow
Austin
5 days ago
+21
Bestow is a smarter approach to life insurance using big data and technology to bring simple and affordable coverage to everyone. Who We Are First thing you need to know; Bestow is not your typical insurance company. We’ve completely reimagined industry assumptions, and harnessed technology and big data to create life insurance products that aren’t just delightful to use, but deliver on our mission: to make financial products accessible to more

Team Manager, Customer Advocacy

Compeat
Austin
1 week ago
+18
Team Manager, Customer Advocacy This position is available in either our Austin, TX or Petaluma, CA office.  Description Are you a strong leader in the SaaS Customer Advocacy space with a passion for restaurants and industry? Compeat, Inc. is looking for a team lead to guide and mentor a stellar group of Customer Advocacy Managers and Operations Managers. Interested? Read on and apply if you meet the criteria!  Responsibilities: Manage and

Technical Support Consultant

Compeat
Austin
1 week ago
+18
The Compeat Technical Support Consultant plays a critical role in providing Compeat customers with quality technical support. As part of the Technical Support team, the Technical Support Consultant will provide customer support via phone, email, and internal ticketing systems, assisting both during installation of Compeat software and throughout the customer experience.

Executive Assistant to SVP, Global Business Operat…

UiPath
Austin
1 week ago
+34
UiPath is hiring an Executive Assistant to provide a wide array of administrative, logistical, and project-related support to the SVP - Global Business Operations. The person has the ability to take initiative, is professional, quick, creative and motivated. This is a high visibility role and will involve working cross-functionally across the company. The Executive Assistant is dedicated and has the ability to stay steps ahead of the Executive.

Customer Advocacy Manager

Compeat
Austin
1 week ago
+18
Compeat, Inc. is looking to grow our team of Customer Advocacy Managers (CAMs). The CAM is viewed as the primary account leader and single point of contact for all of Compeat's Tier 2 and 3 accounts, representing the organization to our customers, and the customers to our organization. These individuals are highly technical with operational skills, responsible for identifying where the needs of both groups intersect and working to maximize the relationship for both sides, for the ultimate benefit and success of the company and our customers. This role and requirements would be considered a mid-senior level CAM.

Scrum Master / Project Manager

Datical
Austin
1 week ago
+24
Manage development projects in our Agile process. Facilitate getting work done without coercion, assigning, or dictating the work. Facilitate discussion, decision making, and conflict resolution. Coordinate teams to remove obstacles to project success, and address schedule/scope/quality risk and resource challenges. Create and maintain project plans and report to team & leadership to ensure project success.. Generally, facilitate internal and external communication - improve transparency and radiate information. Identify and remove impediments or guide the team to remove impediments. Support and educate Product Owners, especially on grooming and maintaining product backlog. Provide support to the team using a servant leadership style, and leading by example.

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