Austin Tech Jobs and Startup Jobs

14

Platform Operations Specialist

CrowdStrike
Austin
1 day ago
+26
CrowdStrike Services is seeking a Platform/Operations Specialist who would be responsible for the planning, deployment, field and operational support of the CrowdStrike platform and related applications. The Platform/Operations Specialist (Platform Specialist) will have responsibility for all aspects of the deployment from the initial customer engagement, planning, installation, optimization/utility and follow on customer support for the CrowdStrike platform & applications.

Associate Consultant

Red Team Manager

Technical Account Manager

Campaigns and Operations Representative

Technical Support Engineer

Engineering Program Manager

Engineering Program Manager - East Coast

Load 4 more jobs8 jobs at CrowdStrike

VP & GM, Educational Services

Blackbaud
Austin
6 days ago
+38
The Vice President and GM for our Education Services business is a highly visible leadership role in Blackbaud.  Responsible for our Education Services business, the role is multi-faceted.  It spans from sales to operational and includes financial and strategic accountabilities.  In practice, the VP& GM is the “owner” of the Education Services business within Blackbaud and leverages all of the strengths and resources of the company.  He / she is the steward of the Education Services business and is accountable for its performance through directly-reporting and matrixed staff.  The VP & GM is focused on the daily operations of the business as well as its long-term strategic position and success. 

Client Operations Specialist

EZ Texting
Austin
6 days ago
+35
The Client Operations Specialist will support sales strategy through client retention and satisfaction. In this role, the candidate will help demonstrate the value of EZ Texting's products to our clients. Candidates will be responsible for providing an amazing client experience, deliver prompt and accurate technical support, and ensure client satisfaction on a daily basis. The ideal candidate has excellent communication skills, a great attitude, strong technical aptitude, patience, and the ability to work in a dynamic, fast-paced and fun environment.

Infrastructure Engineer

UiPath
Austin
1 week ago
+34
Provide L2/L3 Infrastructure support for server installations and troubleshooting. Assist Sales team with infrastructure and L3 expertise support for server installation requirements and constraints during RFI/RFPs and POC stages. Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams. Participate and lead Infrastructure workshops during the post-sales (implementation) phase. Resolve escalation requests regarding Infrastructure/Security. Travel to customer site for installation, troubleshooting and training (less than 10% of the time).

Creative Operations Specialist

GoDaddy
Austin
1 week ago
+28
Creative Operations Specialists are responsible for all creative work performed during customer onboarding. As a Creative Operations Specialist, you’ll research a business and translate your findings into a branding kit and marketing plan. These materials give each customer an understanding of how we’ll represent them online and serve as a foundation for all content-creating teams.

Client Success Manager

EZ Texting
Austin
1 week ago
+35
CSM Job Description The Customer Success Team is EZ Texting's connection to the customer, communicating via phone and email to ensure that we exceed every customer’s expectations, and acting as an ambassador of all EZ Texting brands. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, educating them on the best way to utilize our solutions, and proactively identifying and closing revenue

Technical Support Engineer

Octopus Deploy
Austin
1 week ago
At Octopus Deploy we understand that our product is a lot more than just the software; it's the entire customer experience. It's our ability to provide brilliant support that sets us apart from our competitors. It's through support that customers connect with us and have experiences that can either make them proud to have chosen us, or regretful. With over 20,000 happy customers, we know that being able to provide personable, friendly, sincere, and ultimately helpful customer support is just as important as any line of code we write.   If you agree with us that support is one of the most important jobs in the company, that support staff should be consulted on feature design and product changes, and you are really driven to impress and delight customers, then we'd love to have you. Our theory is simple: we'll treat you like a star, so that you can treat our customers like stars.

Customer Success Manager, OEM/Franchise Programs

Modernize
Austin
2 weeks ago
+24
In this position, you will identify and implement strategic partnerships which drive indirect (i.e outside of our internal sales channels) revenue and profit. Your knowledge of sophisticated partner development and cross-functional program management will be put to the test as you formulate and test creative concepts. Working in a highly collaborative team environment with the EVP of Business Development and other senior leaders, you will participate in the quarterly business cadence for setting and pursuing business goals. We are seeking applicants that have a passion for driving creative ideas through to sustainable revenue.

Global Account Manager

UiPath
Austin
3 weeks ago
+34
The Global Account Manager (GAM) is the conductor for two to six global accounts. As the conductor of the symphony unifies performers, sets the tempo, executes clear preparations and beats, they also listen critically and shape the sound of the ensemble. In the world of global sales, this is the Global Account Manager. Hello, Maestro. The GAM partners closely with the client as the trusted subject matter expert at executive levels around the globe, and simultaneously partners with internal stakeholders and cross-functional teams in local markets to ensure proper alignment and execution of the strategy. Through extensive dialogue and deep dive analysis, the GAM shapes and implements the solution strategy that is unique to the client. Armed with a global revenue goal to accomplish annually, the GAM will cultivate the pipeline for both new opportunity and existing UiPath customers.

Project Manager, Professional Services

Blackbaud
Austin
3 weeks ago
+38
As a Blackbaud Professional Services Project Manager, you will be accountable for the project lifecycle which includes initiating, planning, executing, controlling, and closing the work of a team to achieve specific goals and meet specific success criteria. Application of business and technical knowledge in the development of project plans and tools to manage the delivery and implementation of the solutions. Development of project plans including strategy definition, project forecast allocation, timelines and milestones, and contingency planning.  Collaboration across resources to effectively carry out tasks and deliverables within the project.  Management of project status, risk management, staff mentoring and deliverable quality assurance, budget and timeline.   

Office Coordinator/Executive Assistant

Modernize
Austin
3 weeks ago
+24
As the Office Coordinator/Executive Assistant at Modernize, you'll be on the forefront of a growing organization where you will play a key role in supporting the business and maintaining the office environment. You are a first-class organizer. We get messy around here and we need somebody who can herd, collect, disinfect and wrangle. You are fun, kind, innovative, hard-working, and patient. You like to bring people together and foster a diverse and thriving environment. We are in the business of connecting homeowners with high-quality local home improvement contractors and located in the heart of downtown Austin. Our downtown office space has an open floor plan that encourages collaboration and pushing each other to be our best. We take care of our team as well, with a solid benefits package, learning opportunities, regular company outings, beverages, snacks, music, and great co-workers.

Customer Support, Associate

Blackbaud
Austin
3 weeks ago
+38
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents.  Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel.  Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.

Customer Success Manager

Modernize
Austin
3 weeks ago
+24
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Director, IT Infrastructure and Operations

Blackbaud
Austin
3 weeks ago
+38
Blackbaud is seeking a transformative leader to play an instrumental role in our journey to be a best-in-class organization optimized for our modern cloud solutions.  As a Director in Infrastructure Engineering & Cloud Operations, you’ll lead a team responsible for engineering innovative cloud based and physical infrastructure solutions across network, storage and compute with increasing reliability, scalability, supportability and security.  You’ll cultivate a high performing team and guide them in advancing their technical and engineering skills to meet the demands of rapidly evolving technologies.  And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

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