Austin Tech Jobs and Startup Jobs

8

Technical Account Manager

Rapid7
Austin
20 minutes ago
+22
Rapid7 is looking for a self-starting, action-oriented, and highly motivated Technical Account Manager to join our team. The team’s mission is to ensure our customers realize the full business value from their vulnerability management program. As a Technical Account Manager (TAM), you will be responsible for managing the technical relationship between Rapid7 and its large enterprise and federal customers. As a trusted advisor, the TAM will manage the technical success of these customers by leveraging their strong technical and product knowledge to guide customers in the successful deployment and use of Rapid7 products within their respective organizations. By maintaining a long-term relationship with their customers, a TAM gains an understanding of their customers' IT organizations' impact on overall business, their security goals, and their pain points — which is used by the TAM to create an account plan ensuring their customers' operational success with Rapid7 products.Successful candidates will have an excellent technical and security software foundation, as well as account management experience.

1:Many Customer Success Manager

SailPoint
Austin
20 hours ago
+18
The Customer Success Manager is responsible for customer retention and satisfaction, building and managing business relationships between SailPoint and assigned customer accounts.    This role serves as a customer advocate for many accounts by helping our customers achieve success through the use of SailPoint’s product and services.  This role is all about customer satisfaction and is not a quota carrying sales position.

Technical Support Specialist (L2-L3)

SecureLink
Austin
2 days ago
+31
Technical Support Specialists are responsible for ensuring our customer deployment base is operational and functioning within expectations. In this role, you'll interact with customers to establish, fix, or expand their SecureLink deployment. In a nutshell, this role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. This provides a unique experience as the position allows you to become technically versed in many areas.

Manager Strategic Alliances

Rapid7
Austin
5 days ago
+22
● Directly manage key strategic alliances, working cross-functionally with Rapid7 groups and key partners to execute joint business plans. ● Facilitate joint roadmap and integration discussions with partners to ensure that we’re delivering world-class integrations that solve real problems for our customers. ● Drive joint go-to-market efforts that coordinate marketing, sales, and channel alignment. ● Communicate the business value of each partnership to Rapid7 stakeholders in order to drive internal alignment. ● Understand each partner intimately, what motivates them, and how to drive commitment to an ever-expanding and deepening relationship.

Director Strategic Alliances

Rapid7
Austin
5 days ago
+22
Own and evolve our strategic alliances vision and strategy. Collaborate with Rapid7 product teams to drive a coordinated approach to extensibility across our portfolio. Work across all groups to assess customer needs and market trends in order to inform our integration strategy and prioritize integration efforts. Dedicate yourself to understanding the security market and key trends that influence our vision; bring your own views to the table and advocate for your ideas. Own and evolve alliances programs that support the broad partner ecosystem. Recruit and onboard new partners in support of our vision. Directly manage key strategic alliances, working cross-functionally with Rapid7 groups and key partners to execute joint business plans. Facilitate joint roadmap and integration discussions with partners and drive joint go-to-market efforts that coordinate marketing, sales, and channel alignment. Communicate with key executive stakeholders to drive your vision. Coordinate with Customer Success and product teams to ensure that we’re delivering real business value to our customers.

Security Operations Manager

Duo Security
Austin
1 week ago
+13
As the Security Operations Manager, you will lead the team esponsible for incident response, vulnerability management, vendor security assessments, and security awareness for the entire company. In this role, you will be responsible for empowering the Security Operations team and contributing to and supporting the Security Operations vision.

Senior Customer Solutions Engineer

Manager, Customer Success

Technical Marketing Engineer (Cloud Security Resea…

NSS Labs
Austin
1 week ago
+22
Prepare clearly articulated, well-researched, and credible technical reports, blogs, and commentary using NSS test data, expert opinion, primary research, and secondary sources. Manage and support enterprise client engagements ranging from simple inquiry calls to larger architectural engagements; present NSS’ research and expertise to enterprise clients at internal and external events. Provide NSS’ primary research team with data regarding the enterprise use of cloud security technologies; work with primary research team to finalize these questions and work to aggregate survey data to ensure validity. Communicate the use case for leading security products, including comparing/contrasting use cases and explaining underlying technologies to both engineering and business audiences. Build relationships and engage with enterprise clients, vendors, services providers, the reseller community, and industry bodies through teleconferences, on-site briefings, and travel to major industry events.

Solution Architect, IdentityIQ

SailPoint
Austin
2 weeks ago
+18
Installation, integration and deployment of the IdentityIQ product in client environments. Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation. Post-sales requirements gathering, analysis and documentation. Working with clients post implementation for user testing, debugging, support and maintenance. Managing project scope, schedule, status and documentation. Developing and delivering technical training designed to enable/educate SailPoint implementation partners. 

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