Austin Tech Jobs and Startup Jobs

75

Solution Architect, IdentityIQ

SailPoint
Austin
7 hours ago
+18
Installation, integration and deployment of the IdentityIQ product in client environments. Communicating to clients and partners aspects of both the product and the implementation at the technical and/or functional level appropriate for the situation. Post-sales requirements gathering, analysis and documentation. Working with clients post implementation for user testing, debugging, support and maintenance. Managing project scope, schedule, status and documentation. Developing and delivering technical training designed to enable/educate SailPoint implementation partners. 

VP & GM, Educational Services

Blackbaud
Austin
1 day ago
+38
The Vice President and GM for our Education Services business is a highly visible leadership role in Blackbaud.  Responsible for our Education Services business, the role is multi-faceted.  It spans from sales to operational and includes financial and strategic accountabilities.  In practice, the VP& GM is the “owner” of the Education Services business within Blackbaud and leverages all of the strengths and resources of the company.  He / she is the steward of the Education Services business and is accountable for its performance through directly-reporting and matrixed staff.  The VP & GM is focused on the daily operations of the business as well as its long-term strategic position and success. 

Administrative Assistant Intern (2019PS1110)

SailPoint
Austin
1 day ago
+18
Administrative Assistant Intern to perform administrative functions and provide support to Professional Services management in the preparation, creation, and distribution of reports, charts, documents, spreadsheets, and web pages.  All interaction will be SailPoint internal.

Infrastructure Engineer

UiPath
Austin
2 days ago
+31
Provide L2/L3 Infrastructure support for server installations and troubleshooting. Assist Sales team with infrastructure and L3 expertise support for server installation requirements and constraints during RFI/RFPs and POC stages. Participate in pre-sales client workshops to help shape best fit solution – by working closely with Sales and Implementation teams. Participate and lead Infrastructure workshops during the post-sales (implementation) phase. Resolve escalation requests regarding Infrastructure/Security. Travel to customer site for installation, troubleshooting and training (less than 10% of the time).

Administrative Assistant

Restaurant365
Austin
2 days ago
+18
We are excited to welcome an experienced Administrative Assistant to our team in Austin, TX! In this role, you will be an integral part on the Administrative Team by providing administrative support while helping to promote and maintain company culture. You will serve as the first point of contact for visitors and incoming calls. You will work together with the team to achieve organizational goals while maintaining an efficient, productive, and positive office culture for guests and employees.

IT Support Specialist

Restaurant365
Austin
2 days ago
+18
We are excited to welcome an experienced IT Support Specialist to our team in Austin, TX! In this role you will be responsible for assisting the Sr. IT Manager and System Administrators in the day-to-day IT operations of Restaurant365. Using their strong problem-solving and customer service skills, the ITSS will provide technical support and assistance to Restaurant365’s employees and be the first point of contact for technical issues. The ITSS will also perform setup of company-issued equipment for employees, maintenance and software updates to end-user devices, and provide A/V support for audio and video conference equipment.

Orientation Onboarding Coach

Restaurant365
Austin
2 days ago
+18
Master accounting features and tools within Restaurant365. Provide industry, accounting, and solution expertise to customers and other team members. Manage the full project lifecycle; interpret project scope, train, problem-solve, request approvals, manage tasks, level resources, and be an advocate for your customer’s unique needs. Work with customers to enter in their Chart of Accounts. Help customers configure the R365 platform to be ready for training. Work with cross-functional teams on customer set up and project details. Keeps a strong client focus in executing all functions of the job. Communicates effectively and responds to internal emails and inquiries within reasonable timeframes. Behaves respectfully to others in the workplace and to customers. Ability to build and maintain long-lasting business relationships. Innovation, Quality, and Accountability in all you do!!

Customer Engagement Specialist

SecureLink
Austin
2 days ago
+31
The Customer Engagement Specialist's primary focus is to increase customer engagement with key customer stakeholders and to maximize SecureLink's referenceability, making sure our customers feel appreciated and recognized. This is accomplished by connecting with our customers at key account events (e.g. start date and anniversaries) and reaching out to and cataloging executive stakeholders to connect them with our Account Management team. Additionally, this individual will own our reference database and workflow, both for ad hoc sales requests, as well as working with marketing to ensure success on specific campaigns.

Facility Specialist

Procore Technologies
Austin
2 days ago
+20
As the Facilities Specialist, you'll support Procore’s Facility/Workplace Experience team and employees, helping make Procore an amazing place to work. You’re able to problem solve, troubleshoot building maintenance issues, and you have a broad construction/maintenance skill set. You're organized, proactive, and able to prioritize a wide range of tasks. Customer service attitude is a must; this role interacts with all of our employees, executives, and vendors.

Information Systems Engineer

Bilingual Customer Support Representative (Spanish)

Customer Support Representative

IT Security Engineer

Director, Customer Support

Technical Coach

Senior Manager, Customer Success (Latin America)

DevOps Release Engineer (Salesforce/Admin)

Localization Program Manager

Bilingual Implementation Manager (Spanish)

Senior Executive Coach

Project Manager

Load 9 more jobs13 jobs at Procore Technologies

Network Engineer

CLEAR
Austin
2 days ago
As the Network Engineer, you will be responsible for implementation, administration, analysis, maintenance, and reporting. Reporting to the Network Operations Manager, you will apply solid technical and problem solving skills to deliver a robust, highly available, and scalable network infrastructure.

Manager of Technical Services

Personify
Austin
3 days ago
+12
The Manager of Technical Services will set strategic direction for Personify’s consulting practices under their responsibility to drive the achievement of divisional goals. As a trusted advisor to our customers, this person is responsible for creating an effective & strategic direction for customers through the value of our Personify360 product and tools. They will also be responsible for broad sales and professional service delivery goals within the technical consulting practice. Provides a well-rounded technical management background with excellent leadership skills, and a good working understanding and proven track record in client interactions. Demonstrates excellent consulting and mentoring skills and is masterful at understanding the importance of balancing the sales and delivery aspects of managing a consultancy practice.

Project Manager

Personify
Austin
3 days ago
+12
As a member of our Professional Services division, the Project Manager will be responsible for the delivery of implementations including managing key customer relationships, driving project schedules, managing project resources, and budgets. We are seeking highly motivated and hands-on project managers, who can learn quickly, grow with the company, and who look forward to the challenge of delighting our customers and building our business.

Customer Success Manager

SiteOwl
Austin
3 days ago
Finally! A B2B SaaS company where you can make your mark leading Customer Success! We're looking for a driven Customer Success Manager to join our growing team in San Antonio & Austin.  SiteOwl is the platform that enables management of electronic security systems. SiteOwl manages the complete system life cycle by integrating vendor services from design through delivery and support. We were established by a leading 17 year old electronic

Support Manager, Data Quality

TrendKite
Austin
3 days ago
+20
Manage the day-to-day operations of a local team of Data Quality Analysts. Coordinate the work of an offshore team of analysts and researchers. Ensure that all requests to the team are properly ticketed, tracked, and resolved within agreed response times. Report weekly on the volume and types of requests handled and team performance metrics. Proactively analyze problems handled by the team to spot trends or signs of other problems. Investigate the root causes of issues and work closely with internal teams and vendors to resolve them. Work closely with product management to provide data support for new features.

Customer Support Representative

TrendKite
Austin
3 days ago
+20
We’re looking for a customer centric, collaborative, problem solver to join our Customer Success Team as a Customer Support Representative (CSR). The CSR works directly with customers to enhance the relevance and value of their TrendKite experience, specifically by creating and optimizing their implementation of the TrendKite platform by providing customer care through troubleshooting and Boolean logic. CSRs field requests through online chats or customer calls to clarify requests. They also support and work with our internal functions such as Account Managers, Customer Success Managers, and Onboarding Consultants.

Account Manager, Enterprise

TrendKite
Austin
3 days ago
+20
Previous experience, minimum of 5 - 7 years, in owning a book of business upwards of at least $2M annual bookings. Solid experience and understanding of renewal, upsell and churn drivers in a B2B SaaS subscription business. Demonstrated experience of negotiation and identifying upsell opportunities. Successful track record of consistently achieving 95% or higher customer retention, driving usage, platform adoption, customer satisfaction score/NPS and customer lifetime value. Customer success management experience from onboarding customers through adoption, retention and account growth.

Client Outcome Manager

Square Root
Austin
3 days ago
+24
We’re looking for a Customer Success Manager to join our team of Radicals and help redefine Customer Success. We not only delight customers but also transform them into advocates of Square Root and our product, CoEFFICIENT. We develop lasting client relationships by identifying opportunities, measuring results, and focusing on successful business outcomes. Intrigued? Keep reading!

Enterprise Customer Success Manager

TrendKite
Austin
3 days ago
+20
Manage a portfolio of enterprise customer accounts. Manage all aspects of the customer success lifecycle. Identify customer goals and proactively address them throughout the customer lifecycle. Understand the Marketing and Communications ecosystem and how TrendKite delivers differentiated value. Build customer trust and deliver high-quality customer service. Develop a customer success plan for each of your portfolio accounts to adopt, renew and grow the TrendKite platform in the customer account. Support and assist the Enterprise Account Manager in conducting monthly, quarterly, annual business reviews with customer account teams. Coach and train customers in using and adopting TrendKite platform. Adopt a disciplined approach to customer success.

Customer Support Specialist

RigUp
Austin
4 days ago
+16
As a Customer Support Specialist, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support in-bounds and maintaining day-to-day platform operations. You will represent RigUp to our existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business.

Technical Marketing Engineer (Cloud Security Resea…

NSS Labs
Austin
4 days ago
+22
Prepare clearly articulated, well-researched, and credible technical reports, blogs, and commentary using NSS test data, expert opinion, primary research, and secondary sources. Manage and support enterprise client engagements ranging from simple inquiry calls to larger architectural engagements; present NSS’ research and expertise to enterprise clients at internal and external events. Provide NSS’ primary research team with data regarding the enterprise use of cloud security technologies; work with primary research team to finalize these questions and work to aggregate survey data to ensure validity. Communicate the use case for leading security products, including comparing/contrasting use cases and explaining underlying technologies to both engineering and business audiences. Build relationships and engage with enterprise clients, vendors, services providers, the reseller community, and industry bodies through teleconferences, on-site briefings, and travel to major industry events.

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