Austin Tech Jobs and Startup Jobs

90

IT Services Manager

Vista Consulting Group
Austin
13 minutes ago
+32
 Vista Equity Partners is seeking a talented IT Services Manager to provide operation and strategic oversight of the IT organization's procurement, supplier and asset management activities as well as Operations and Financial Analysis functions. This is an exciting role for a leader who is passionate about building a strong foundation of operational excellence in these key functions within our IT organization.  The successful candidate will have a strong background in IT procurement, supplier management as well as finance and operations.  In addition, they will have a holistic, service-oriented approach to business relationship management as this role provides foundational services across the enterprise. A strong affinity to leveraging data to inform decisions is desired.

Integration Support Specialist

Restaurant365
Austin
14 minutes ago
+19
Master R365 integration features and tools. Provide top-notch support to customers on integration-related topics. Ensure integration support tickets are responded to meaningfully and consistently; resolve problem tickets. Serve as an escalation point for the Onboarding team and a liaison between integration partners and internal developers. Validate data integrated into R365 software - pinpoint and correct any discrepancies. Learn, support, and maintain integrations for customers. Keep a strong client-focus in executing all functions of the job. Communicate effectively and respond to emails and inquiries within reasonable time frames. Team player attitude, work cross-functionally across multiple departments.

Customer Success Analyst

Juniper Square
Austin
15 minutes ago
The Juniper Square Customer Success Analyst Team solves complicated problems, answers questions and is a trusted partner to our private equity customers. This team serves as the eyes and ears of Juniper Square, acting as the real-time voice of the customer to help communicate their needs and real-world use cases back to the rest of the company - for better service and future product development. The Customer Success Analyst team partners closely with Customer Success Managers to ensure customer satisfaction, growth and retention.

Marketplace Operations Specialist

Worksmith
Austin
17 minutes ago
+20
As a Marketplace Operations Specialist, you’ll play a critical role on the Worksmith platform by helping clients and vendors get jobs completed well and on-time. By providing top-notch customer service and logistical support, you’ll solve client problems and help vendors grow their businesses.

Business Systems Analyst

LogicMonitor
Austin
18 minutes ago
+63
As a member of the Business Systems team you will be responsible for the design, implementation, and ongoing optimization of critical systems supporting the Company's revenue processes (customer lifecycle and quote-to-cash). You will analyze existing systems, identify improvement opportunities, and project manage feature enhancements to completion. This position is highly collaborative and will work across departments including Finance, Sales, and Customer Experience to ensure the scalability of our business systems and processes.

Internal Systems Engineer

Associate Technical Support Engineer

Professional Services Consultant

ThousandEyes
Austin
21 minutes ago
+21
You'll need to be a ThousandEyes product expert, with cross-platform integration experience, monitoring system expertise, and a strong foundation in Linux and core network architecture. You'll plan for and deliver on a wide range of engagement types, including implementation, configuration and documentation of monitoring services, end-user training, optimization, and third party systems integration. You'll need to be a jack of all trades who's polished and easy to put in front of a wide variety of customer roles - and need to love working for a growth stage company in the Digital Experience Monitoring space. You are an enthusiastic self-starter, intellectually curious and a fast learner, and a stickler for details, since you'll be working with some of the smartest operational people here that you ever have. You can think on your feet, create simple from complex, and produce credible documentation, and read patterns from data to infer conclusions. You’re both a good juggler - able to keep many projects moving forward without dropping them, and a good communicator.

Network Reliability Engineer

ThousandEyes
Austin
21 minutes ago
+21
Are a fast learner and comfortable working with new technologies. Are exceptional with network fundamentals and protocols such as TCP/IP, DNS, BGP, OSPF, and HTTP. Have experience with open-source network automation frameworks and building software to manage and monitor the network (common languages are Python and Go). Are familiar with various network hardware and operating systems. Have network security experience including network and application firewalls, IDS, IPS, and DDoS. Are comfortable working with Linux systems, containers and kubernetes.

Professional Services Solutions Consultant

Procore Technologies
Austin
23 minutes ago
+20
As a Professional Services Solutions Consultant, you'll help prospects architect best practice solutions that address specific customer business needs that are practical to implement and easy to service. You’ll serve as a critical link between commitments made during the sales cycle and delivery of the implementation. You’ll be the expert voice, pivotal designer, reviewer, and escalation point to ensure success for new and existing Procore customers.

IT Support Specialist

Customer Support Representative

Implementation Manager, Enterprise

Bilingual Customer Support Representative (French)

Senior IT Manager

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Managing Director - Solar, Wind and Renewables

RigUp
Austin
26 minutes ago
+27
End to end ownership of new acquired business units within RigUp (initial team size of ~30). Development and ownership of the growth strategy for your business unit. Execution of this growth strategy, leveraging aggressive resourcing capabilities. Leverage cross-functional resources to drive aligned value to your business unit, achieving growth goals. Work with sr. product and sr. engineering managers to deliver the highest value solutions to the RigUp user base, while also leveraging internal technical solutions to create a scalable organization. Generate and implement the ideas, solutions, and strategies that continue to make RigUp one of the fastest growing tech companies.

Customer Engagement Specialist

Drug & Alcohol Program Administrator

HSE Program Specialist

Director Sales Enablement

Project Manager, Mergers & Acquisitions

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Technical Project Manager

WP Engine
Austin
30 minutes ago
+15
We are looking for a Technical Project Manager to join the Digital Experience team within Marketing. As our project manager, you will be a driving force to keep our team, stakeholders, and projects on track. He or she will lead efforts on multiple projects across a number of strategic priorities ranging from website development to martech integration to digital product design (and everything in between). The ideal candidate will have experience managing the entire process-scoping work, developing project plans, assigning resources, and handling delivery, QA and launch. Come join our team in the heart of downtown Austin!

Technical Support Representative

BigCommerce
Austin
32 minutes ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Developer Advocate

Associate Customer Success Manager

Project Manager - Design

Manager, Education Services Delivery

SailPoint
Austin
15 hours ago
+32
Lead the Education Services Delivery function, reporting to the Education Services Director. Work across all lines of business to drive Education Services Delivery portfolio of solutions that enable highly effective knowledge transfer and learning for our customers, partners, and internal associates in the most effective and efficient way. Partner closely with teams throughout the organization to ensure that training delivery offerings are aligned with business objectives and anticipate future needs. Track, monitor, and report on key education metrics, such as individual and enterprise content consumption rates, year-over-year education services growth, instructor utilization, etc., to determine the impact and effectiveness of education programs and offerings. Manage and build Education sales pipeline and accurately forecast quarterly sales achievement using SFDC. Collaborate with field marketing teams to design, document and communicate training offerings and programs that can be leveraged by all regions.

FedRAMP Program Manager

SailPoint
Austin
15 hours ago
+32
The FedRAMP Project Administrator will be responsible for FedRAMP customer-facing compliance activities of SailPoint’s FedRAMP authorized cloud services.  The nature of this position requires inside contact with company employees, at all levels, as well as contact with outside client representatives, vendors, auditors and other business-related representatives.

Office Administrator

SailPoint
Austin
15 hours ago
+32
In this role, you will provide administrative support to a rapidly growing Austin software company. Our work environment is casual and fun, but we also work hard. The ideal candidate will be positive, proactive, assertive, and innovative, with a strong work ethic. Attitude will be at least as important as skill set in the selection of this person.  We are looking for someone that is self-motivated and self-directed who is comfortable taking initiative to identify and solve problems.  The successful candidate will have a “can-do” attitude and will be comfortable doing whatever needs to be done to make the office run well.

Project Manager

Social Solutions
Austin
12 hours ago
+26
Coordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget. Develop and maintain positive relationships with customers, colleagues and sub-contractors. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Ensure resource availability and allocation. Develop a detailed project plan to track progress. Use appropriate verification techniques to manage changes in project scope, schedule and costs. Measure project performance using appropriate systems, tools and techniques. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Establish and maintain relationships with third parties/vendors.

Customer Success Representative (Carrier Operation…

Shipwell
Austin
3 days ago
+30
Do you have incredible attention to detail? Do you have excellent customer service skills? Do sleep better at night knowing that you made a difference today? If someone needs help, are you a calming influence to them? If so, you are the sort of person we want to hire as a Customer Success Representative (CSR) at Shipwell. Customer Success Representatives field calls and emails to and from our shipper and carrier customers and find ways to help them move freight more reliably and economically. Working in our proprietary platform, you will help keep freight moving on-time and on-target for customers working in North America. Some of the time you will be tracking shipments we know are doing just fine, however other times you might be trouble-shooting problems with freight, calling customers for paperwork, or just checking in to make sure everyone is happy!

Produce Claims Specialist

Arrive Logistics
Austin
3 days ago
+11
Arrive's claims and credit department is growing and we are looking for the right candidate to support the claims function for our Produce department! The Produce Claims Analyst will work closely with the Director of Claims, serving as the point person for managing and reviewing incoming Produce claims. The majority of this role will process and investigate all incoming claims being submitted and determine the carrier’s maximum liability, and/or information that is required prior to a claim being submitted to the Carrier. The Produce Claims Analyst will work closely with customer and carrier reps and with the Accounting team; as well as communicate with carriers, insurance companies and customers.

Software Instructor

Blackbaud
Austin
3 days ago
+38
The Job: This position is ideal for an enthusiastic, energetic individual who enjoys engaging with clients virtually (online), face-to-face, and through social media. In this role, you’ll have the opportunity to learn Blackbaud software, training technology and delivery. Your training assignments will allow you to interact with a diverse group of nonprofit organizations while positively impacting their mission. The Location: We periodically hire

Sr Manager, Program Management

Director, Customer Success - Onboarding & Adoption

IT System Operations Tech

Manager, IT Applications & Operations

Manager, IT Change Management

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, Network Infrastructure

Customer Support, Associate

Continual Service Improvement Manager

Senior Systems Engineer,

Cyber Security Architect

Lean Six Sigma Black Belt / Master Black Belt

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Customer Success Manager

AlertMedia
Austin
4 days ago
+29
Amherst is hiring for an energetic, hungry and highly organized Junior IT Project Manager that enjoys wearing multiple hats and thrives in fast-paced environments. In this role you have a variety of duties in support of our technology team including; managing multiple complex IT projects concurrently, providing day-to-day communication, coordination for projects and tasks; assisting with prioritization and resolution of issues.

Customer Success Manager

Everyware
Austin
4 days ago
+19
Who is Everyware? Everyware is a company redefining payment processing and customer engagement via two-way text communication. Opening this two-way communication with customers will help mitigate risk, improve customer service, and increase revenue. From merchant processing to sending simple text receipts, making text communication a part of the purchase process will improve the customer journey. Everyware is headquartered in Austin and was

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