Austin Tech Jobs and Startup Jobs

85

Information Systems Engineer II

Procore Technologies
Austin
7 hours ago
+20
We’re looking for an Information Systems Engineer to join our growing team in Austin, TX. As a part of the Procore Command Center (PCC), you’ll work in a production environment to support application/network monitoring and infrastructure event management. The PCC operates 24/7 and focuses on incident triage, response, troubleshooting, resolution, and root cause analysis for infrastructure events. During these impacting events, we provide accurate and timely communication to clients. Our team is also responsible for operational performance dashboards including best in class monitoring for both corporate and client-facing end points (e.g. network, server, database, 3rd party vendor services, etc.).

Project Manager, App Localization

Systems Analyst

Department Coordinator

Customer Support Representative (Third Shift)

Customer Success Manager, Mid-Market

Workplace Assistant

Senior Systems Manager

Customer Support Representative

Custom Solutions Specialist

Manager, Emerging Specialty Contractors

Senior Manager, Engagements

Load 8 more jobs12 jobs at Procore Technologies

Partner Manager, Tech Partnerships & App Marke…

BigCommerce
Austin
9 hours ago
+24
As a Partner Manager you will help build a world-class Technology Partner ecosystem to support the needs of our merchants. The primary responsibilities of this Partner Manager are to manage and grow the partner relationships in the BigCommerce App Marketplace by working across the organization to implement scalable programs that ensure both partner and BigCommerce growth and success. This role will be measured against a set of success criteria, including SaaS Other revenue growth, net new MRR growth, and process alignment.

Technical Support Representative

Product Support Engineer

Senior Agile Project Manager / Scrum Master

AlertMedia
Austin
9 hours ago
+16
AlertMedia is looking for a Senior Agile Project Manager / Scrum Master. This role provides effective collaboration, facilitation, leadership and coaching skills supporting the agile development process and delivery of our applications in a CI/CD environment. This position is highly responsible and accountable and will challenge the teams and strive for improving best practices. 

Customer Support Specialist- 2nd shift

Volusion
Austin
10 hours ago
+21
As a Customer Support Specialist- 2nd shift you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

Customer Success Manager

ScaleFactor
Austin
21 hours ago
+11
Improve customer relationships as they move through the on-boarding process from the post-sale phase, thru transition to the Solutions team, and then throughout their time at ScaleFactor.  Are always a step ahead in anticipating, setting and communicating customer expectations throughout the on-boarding phase. Manage all aspects of the customer journey from leading meetings, facilitating introductions to other team members, etc. Determine and understand customer’s needs and map to ScaleFactor’s software offerings. Identity and articulate themes from customer accounting and finance infrastructure and systems data. Own the relationship with assigned customer accounts, including increasing adoption, driving correct usage, ensuring retention, increasing renewals, and increasing overall satisfaction. Bridge the gap between Customer Support and the Product teams. Work to establish a trusted relationship with each customer while driving the continued value of ScaleFactor’s products. Act as a customer advocate to collaborate and share customer feedback internally with Product, Engineering and other cross-functional teams to enhance ongoing product development efforts.

Partner Manager – South Central & ISR Regions

SailPoint
Austin
1 day ago
+18
We are seeking an experienced, highly motivated Partner Manager to support the South Central and Inside Sale Rep (ISR) Regions in our AMS market. This position has three key responsibilities; 1) Generate partner sourced pipeline opportunities for the region through recruitment, enablement, and GTM strategies; 2) Manage a set of partners on a national basis; 3) Align closely with the sales team for the region to leverage partner support.

Manager Corporate IT

Personify
Austin
1 day ago
+12
• Provide day-to-day technical and managerial leadership to the Corp IT team including coaching, team building, mentoring, and technical guidance. • Lead architect for corporate infrastructure • Contribute to the continuous improvement and build-out of IT process, policies and procedures while maintaining current process and standards. • Suggest technologies and processes to improve IT services • Manage hardware and software lifecycles for managed infrastructure. • Ensuring projects are completed on time, within budget, and requirements are prioritized across multiple stakeholders. • Support department wide budget forecasting within Corp IT. • Support SOC and PCI audits compliance process and procedures.

Senior Program Manager

Blackbaud
Austin
1 day ago
+38
You will leverage your program management experience and savvy to tackle and conquer challenges.  We are looking for a Senior Program Manager with excellent communication and collaboration skills to lead diverse teams across Blackbaud, focused on leading technical programs and projects for our Infrastructure Engineering and Cloud Operations organization.  This month the challenge may be a complicated initiative with varying requirements across demanding stakeholders that needs a clear, comprehensive plan and a steady, experienced leader to guide and govern it.  Next month you may be partnering with a cross-functional team to gain efficiencies or reduce risk by defining a new process.  Whatever the challenge, you’ll always be looking for ways we can do things better.

Sr. Project Manager

Blackbaud
Austin
1 day ago
+38
As a Blackbaud Enterprise Senior Project Manager, you’ll be accountable for the entire project lifecycle leveraging standard project delivery methodology to serve as the baseline for projects to follow. You’ll apply your business and technical knowledge in the development of project plans and tools, and will partner with our web development, UX, design, and data integration teams to manage the delivery and implementation of solutions.

IT Support Analyst

Blackbaud
Austin
1 day ago
+38
The IT Support Analyst within Blackbaud Corporate IT is a level 2 technical support role that includes complex troubleshooting and customer support for the company’s end users. This position will focus on automation of back-office tasks, software deployment, and system integration.

Senior Engineer, Unified Communications

Blackbaud
Austin
1 day ago
+38
This person will work with internal business functions to identify business and technical requirements for Unified Communications, Telepresence and collaboration technologies. Develop Unified Communication strategies and architectures, implement and support Unified Communications solutions for internal clients based on industry best practices. The person will continue to develop UC designs based on best of breed technologies while developing and maintaining relationships with internal clients and teams to understand the corresponding business challenges.  This person will maintain operational effectiveness of the environment and will be looked at to perform network readiness and current state telephony assessments, provide knowledge transfer and detailed design/operational documentation to supporting teams, provide training, mentorship role to peers, team members engaged in day to day monitoring, and provide quality assurance documentation review and peer review on projects. 

EVENTS OPERATIONS COORDINATOR (CONTRACT)

Drillinginfo
Austin
1 day ago
Reporting to the Senior Event Manager, the Event Operations Coordinator is initial point of contact for the Events Services team. Bring your enthusiasm, fresh ideas and impeccable organizational skills to an amazing culture and help us not leave anything about an event to chance. We are in need of an independent, organized, self-starter with a Marketing background to join our team in support of various functions. Experience in logistics, hospitality and/or event management required. Bachelor's Degree or equivalent real-world experience required.

Customer Support Specialist- Overnight

Volusion
Austin
1 day ago
+21
As a Overnight Customer Support Specialist you will guide our merchants through any questions or challenges they may face with their online store. Every call, chat or ticket is an opportunity to educate our merchants on our industry leading ecommerce software. There are times when you won’t know the answer so we are looking for folks who are up for a challenge and are naturally curious. You DO NOT need call center experience to be a good fit for this role. If you've got a true desire to help people we want to hear from you!

Global P2P Coordinator

WP Engine
Austin
1 day ago
+15
Perform day-to-day purchasing functions if needed. Assist with new vendor add process including performing tasks in Netsuite ERP tool. Work with Management to report monthly and quarterly metrics. Assist with the creation and documentation of global P2P's standard operating procedures manuals. Provide analysis of our payment methods, including global credit card process alignment. Strong organizational and communication skills, high level of accuracy and detail oriented. Identify and resolve issues with vendors/internal customers arising throughout the procurement process. Actively pursue cost reduction programs with suppliers to lower cost and improve service or material availability. Identify potential bottlenecks and implement procurement strategies which support the company goals and long-term outsourcing objectives. Work with a cross-functional team and plan and implement a target inventory reduction/maintenance plan. Maintain metrics, monitor improvements and document processes as required.

Customer Success Manager I

Khoros
Austin
1 day ago
+49
We are looking for exceptional Customer Success Managers to play a key role in ensuring the continued success of our rapidly growing customer base. In this role, you will be the key point of contact for our customers, developing and sustaining strategic relationships with a portfolio of top-tier enterprise customers, and responsible for driving success and adoption throughout all aspects of the customer's journey. Our Customer Success team is founded on the core tenet that customers who are successful will sustain and expand their business with us over time. The key to achieving this success is effective adoption of our products across a customer's organization, technical success and aptitude, high impact results that align to a customer's business objectives, a strong support system and continuous strategic and relationship alignment.

IT Specialist

OutboundEngine
Austin
1 day ago
+21
OutboundEngine is seeking an IT Specialist to provide outstanding support for our employees. The ideal candidate will be passionate about technology, highly motivated, customer focused with a can-do attitude. We need someone who drives for results, has the ability to quickly learn new technologies, and make an immediate impact. This role is for someone who wants to grow their career while working at one of the fastest growing software startups in Austin.

Operations Associate

OutboundEngine
Austin
1 day ago
+21
We are looking for a well-organized, self-motivated Operations Associate to join our Operations team supporting our sales leads and billing processes. In this role, you will get experience with Salesforce Admin Tools, Sales/Data Operations, Analytics, and Data Mining. If you are an analytical problem solver who thrives in an environment where you can help others succeed, this might be the perfect job for you.

Technical Support Specialist (L2-L3)

SecureLink
Austin
1 day ago
+31
Technical Support Specialists are responsible for ensuring our customer deployment base is operational and functioning within expectations. In this role, you'll interact with customers to establish, fix, or expand their SecureLink deployment. In a nutshell, this role is all about providing excellent support through the entire life-cycle of a customer and interacting with all necessary internal teams to do so. This provides a unique experience as the position allows you to become technically versed in many areas.

Executive Administrative Assistant

ThousandEyes
Austin
3 days ago
We are looking for an Executive Administrative Assistant to be the go-to person for executives, employees and guests alike, so we need someone that is a great communicator and understands the value of customer service. This role is varied and fast-paced and offers the opportunity to work hands-on by coordinating various efforts throughout the company and working with our executive team.

Value Realization Manager

ThousandEyes
Austin
3 days ago
The Value Realization Consultant role will be responsible for helping develop business cases, define Value Realization strategies and tools, support sales pursuits and proposals, and help guide on delivery execution and/or staff enablement. The role will address all aspects of Value Realization from business case development to KPIs and benefits ownership to dashboards and reporting. A key aspect of the role is to liaise with the global sales leadership team on practice areas and complement efforts aimed at accelerating key new logo pursuits or expansion opportunities, in addition to a scope of work around benefits realization capture/communication for existing customers. He/she will be responsible for packaging and sharing this body of work with the sales team so they can become confident and “audible ready” when expressing the impact we can make on a prospect/customer’s business.

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