Mid Level Austin Startup and Tech Jobs

14

Customer Experience Consultant

Khoros
Austin
2 days ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Application Security & Sales Enablement Partne…

Adobe
Austin
3 days ago
+57
The Adobe Cloud Engineering Security team is seeking an experienced Application Security & Sales Enablement Partner to join our high-paced organization. You will build genuine and lasting relationships between our globally diverse product development teams and security experts, working together to deliver world-class security solutions to our customers. A successful candidate will have familiarity with a variety of public and private cloud technologies, application security, information security, software development best practices, excellent communication skills, and a proven track record of building customer trust.

Customer Operations, Enablement Manager

EZ Texting
Austin
4 days ago
+47
The Customer Operations team is looking for a high velocity hands-on Enablement Manager to design, develop and deliver onboarding and continuous training programs that will enable and accelerate our teams ability to achieve their goals and deliver on our strategic growth initiatives. In this role you will create training and development programs that enable Sales, Customer Success, Account Management, and Support to unlock revenue across the LAER model (Land, Adopt, Expand and Renew). This is done through the lenses of talent management, asset management and communication management with an emphasis on cross-functional collaboration. This is a new position that has the opportunity to define and elevate the role of enablement within the EZ Texting organization.

Customer Operations, Program Manager

EZ Texting
Austin
4 days ago
+47
The Customer Operations team is looking for a high velocity hands-on Program Manager to design, develop and deliver programs that will enable and accelerate our strategic growth initiatives. In this role you will drive programs that support Sales, Customer Success, Account Management, and Support. Sales programs will specifically unlock revenue across the LAER model (Land, Adopt, Expand and Renew). We are looking for someone who works well with strong peers, can complement our team, and reflects EZ Texting’s core values: Candor, Hustle, Integrity, Respect, and Passion.

NetSuite System Administrator

Arrive Logistics
Austin
6 days ago
+49
Arrive Logistics is looking for someone to join our IT team! The NetSuite System Administrator will have primary responsibility for automating the company’s accounting and finance applications by implementing and supporting scalable business processes and technology to support our continued growth.

Customer Success Manager

Modernize
Austin
1 week ago
+43
Modernize is looking for a Customer Success Manager to join the Regional ($5M to $20M sized customers) Customer Success Team. The Customer Success Manager role presents the ideal opportunity to further develop your account management skill set as you work to ensure the success of our largest portfolio. You will work collaboratively across internal departments to orchestrate the delivery and optimization of our services to an individual account base. You will serve as a subject matter expert on Modernize’s digital marketing and lead generation solutions and help develop and execute strategies and tactics designed to maximize desired outcomes for our customers, ensure ROI, drive customer retention, increase revenue, and create high customer satisfaction.

Third Shift Tracking Specialist

Arrive Logistics
Austin
1 week ago
+49
Receive and handle inbound phone calls from truck drivers, dispatchers and customers in regards to Arrive Logistics shipments. Proactively reach out to carriers, drivers and customers in order to ensure timely pick up and delivery of shipments. Report issues via multiple modes of communication, chat, e-mail and phone calls. Become an expert in Arrive Logistics' TMS and other technology that will assist in shipment tracking. Assist Carrier Sales and Customer Sales Reps in maintaining books of business through fantastic customer service and attention to detail.

Sr Business Consultant

Adobe
Austin
1 week ago
+57
This role sits remotely and reports to the Manager, Consulting Services. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

Operations Manager

Arrive Logistics
Austin
1 week ago
+49
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Commerce Expert Solution Consultant

Adobe
Austin
2 weeks ago
+57
The Magento Expert SC will be responsible for positioning the value of Adobe’s Commerce Cloud and Magento offerings and delivering the story to customers and prospects by leveraging real world demonstrations and presentations which clearly articulate the context of these solutions in the customer's perspective.  In addition, the Enterprise Commerce Expert SC will be responsible for deep subject matter expertise in Adobe’s Magento solutions. This includes articulating value drivers, describing architecture, building and delivering custom demonstrations, and helping the Account teams satisfy the business and technical requirements and describing contingencies the customer needs to consider. Finally we are looking for someone who can help us continue to improve our product offerings. You will work closely with our software development teams in the development of Adobe’s Experience Driven Commerce Solutions. Finally the position will support all of Adobe’s key verticals and North American markets and will require a thoughtful, creative person who can respond and adapt quickly to a variety of customers and requirements and still deliver world-class presentations and demonstrations.

Sr. Manager, Customer Success, Americas

Adobe
Austin
2 weeks ago
+57
Responsibility for owning the Americas Magento Customer Success team – a hand on second-line management role. In addition to strong Management skills you also come with an executive presence that will help you drive strategic conversations with some of our largest customers. Communicate the value proposition for the Magento platform and understand how it can be applied to address specific customer needs across geographies and vertical markets. Be responsible for delivering low gross churn, high software adoption, expansion of additional products and high customer happiness/net promoter scores in the Americas. Own the customer experience. Be a customer advocate to ensure the right priority and technical resources are being applied to maximize customer success activities, including working closely with the global customer support and product management teams.

eCommerce Software Support Engineer

Adobe
Austin
2 weeks ago
+57
Magento is looking for an eCommerce Software Support Engineer who has experience with an eCommerce Platform. The primary responsibility of this role is to work closely with Magento SI Developers to do deep dive technical investigations of issues reported and bring about timely resolutions pertaining to our Magento eCommerce software platform. You will address incidents within predetermined service levels, requiring the ability to multi-task and prioritize. In addition, you will carry out projects as assigned and work multi-functionally with other departments improving our product offering.

Adobe Document Cloud Solutions Consultant

Adobe
Austin
3 weeks ago
+57
As a Solutions Consultant for the North America Document Cloud enterprise business, this presales role is responsible for collaborating with the Adobe Field Sales team and prospective customers to 1) understand the customer’s business needs and objectives, and 2) map those future customers to the best Adobe solution. This individual will demonstrate the real-world application and problem-solving capabilities of Adobe solutions using presentations and demonstrations that clearly articulate the context of these solutions in the customer’s daily work stream. As part of this process, the Solution Consultant will build technical relationships with prospects/customers; and, will play a critical role within the enterprise level software sales cycle. The SC assists in developing business value propositions around Adobe solutions, and, strategically collaborates with the Field Sales team to achieve and exceed revenue targets.

Implementation Consultant

LumApps
Austin
3 months ago
+26
The Implementation Consultant is responsible for working with clients and across multiple teams to define use cases, provide recommendations, and implement the LumApps platform based on digital workplace best practices and recommendations. This includes identifying pain points and gaps, defining use cases, providing best practices, and implementing solutions based on the client’s vision, goals, and objectives. This role is also responsible for collecting data and coordinating with other teams to ensure the efficient and successful delivery of all deployment components. This role serves as a subject matter expert for product configuration and implementation best practices on the product and/or service they are supporting. This role is instrumental in effectively communicating challenges to the appropriate teams to ensure positive client experiences.

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