Not specified Austin Startup and Tech Jobs

38

Customer Success Manager, Procore.org

Procore Technologies
Austin
17 hours ago
+20
As a Customer Success Manager, you’ll partner with clients (non-profit, university, and trade associations) to drive adoption, manage business processes, and build Procore’s business. In this role, you’ll balance independent and collaborative work, sharing responsibility for business development, partnering with Implementation and Customer Support teams to drive post-implementation growth and success. This is not a sales position but you will own a portfolio of assigned clients.

Customer Support Representative

Systems Engineer

Project Manager, Revenue Operations

Framework Onboarding Coach

Restaurant365
Austin
21 hours ago
+19
Master accounting features and tools within Restaurant365. Provide industry, accounting, and solution expertise to customers and other team members. Manage the full project lifecycle; interpret project scope, train, problem-solve, request approvals, manage tasks, level resources, and be an advocate for your customer’s unique needs. Work with customers to enter in their Chart of Accounts. Help customers configure the R365 platform to be ready for training. Work with cross-functional teams on customer set up and project details. Keeps a strong client focus in executing all functions of the job. Communicates effectively and responds to internal emails and inquiries within reasonable timeframes.. Behaves respectfully to others in the workplace and to customers Ability to build and maintain long-lasting business relationships. Innovation, Quality, and Accountability in all you do!!

Implementation Coach Partner Onboarding & Succ…

Restaurant365
Austin
21 hours ago
+19
Master accounting features and tools within Restaurant365 via our Training Academy and hands-on mentorship. Provide industry, accounting, and solution expertise to customers and other team members. Manage the full project lifecycle; interpret project scope, train, problem-solve, request approvals, manage tasks, level resources, and be an advocate for your customer’s unique needs. Anticipate our Partner’s needs before they do; offer solutions to challenges and concerns to ensure Partner’s financial success with R365. Develop long-term relationships with key Partner accounts. Act as liaison between Partners, product managers, and executive management to provide feedback on new accounting feature developments. Keeps a strong client focus in executing all functions of the job. Communicates effectively and responds to internal emails and inquiries within reasonable timeframes. Behaves respectfully to others in the workplace and to customers. Ability to build and maintain long-lasting business relationships. Innovation, Quality, and Accountability in all you do!!

Manager, Professional Services

Blackbaud
Austin
21 hours ago
+38
As a Delivery Manager, you will lead a team of resources within Professional Services.  This team may consist of individual contributors or Delivery Lead(s) and their associated teams.  The Delivery Manager serves in a managerial role and will handle leadership responsibilities within the team in addition to performing individual customer project work. This role is responsible for the effective and billable utilization of the team.  The Delivery Manager will be responsible for a portion of the customer portfolio management either by delivery area, customer, issues or knowledge area.  The Delivery Manager is responsible for the human resource, performance management and staff development of the team.  This role will heavily support Professional Services operations within the team.  They are accountable to make sure the individuals on the team provide high quality deliverables, within budget and on-time deliverables to their customer projects. 

Project Manager, Professional Services - Multiple Openings - All Levels

Customer Support, Associate

Sr Systems Administrator

ClearDATA
Austin
1 day ago
+37
This person will perform a wide array of tasks to support end users at our Austin headquarter and our satellite locations. This role may also develop internal and external documentation, perform QA on the support activities, and analyze issues for patterns to improve the IT support function. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen.

Part-Time Seasonal Distribution Associate

Kendra Scott
Austin
1 day ago
+11
The Distribution Associate will be trained in all areas of distribution but will specialize in picking and packaging our product accurately while ensuring shipment deadlines are met. Opportunity to learn how a successful company operates from the inside out. If you are a future leader who loves team work, meeting goals, and always staying active, this position is for you!Use your customer service focus to create a ‘WOW’ experience for all of our

Project Coordinator

LogicMonitor
Austin
1 day ago
+63
About Us: LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.   We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each

Operations Analyst

Administrative Assistant

Square Root
Austin
1 day ago
+24
Welcome guests to the office and make them feel at home. Run our executives’ calendars including protecting their time and representing them well to the world. Book executive travel and submit expense reports through Expensify. Coordinate client meetings, gifts, and swag. Own office operations including vendor and lease management. Keep our office areas clean, orderly, and fully stocked with supplies. Organize meetings and events, including team lunches and offsites. Take ownership of our office amenities like snacks and wellness perks. Tackle all things accounting, payroll, and compliance. Assist the Culture + People team with significant scale events and initiatives . Manage documentation like the company directory, org chart, and office calendar. Use Slack, G Suite, Excel, and Trello to keep our team in the loop. There is no shortage of opportunities - The right person will grow and evolve this role!

Associate Training and Enablement Consultant

Civitas Learning
Austin
2 days ago
+24
At Civitas Learning, we are looking for a committed Associate Training and Enablement Consultant to join our Customer Success team, where you’ll have the opportunity to develop and apply tools and techniques that support our clients in team building, decision-making, project management, process development, implementation, and training programs that lead to transformational change at higher education institutions. In this role, you will work with a small but diverse team of education, implementation, and training experts to guide software deployment programs from team creation through training and adoption. You’ll drive value by guiding decision-making and process changes within teams from across an institution that leads to institution-specific technologies, processes, and training programs aimed at increasing students’ persistence and success.

Digital Project Manager

BigCommerce
Austin
3 days ago
+24
BigCommerce is disrupting the e-commerce industry as the SaaS leader for fast- growing, mid-market businesses. We enable our customers to build intuitive and engaging stores to support every stage of their growth. BigCommerce, named a 2018 Best Place to Work in Austin, is searching for a Digital Project manager to join our team. Reporting to the Sr. Digital Strategy Manager, you will support key digital and web initiatives for the company,

Technical Support Representative

Customer Care Technician

HotSchedules
Austin
4 days ago
+40
Join our Customer Care team and be a part of the excellent support system that we provide for our users. We take pride in delivering outstanding service to both external and internal customers and exemplifying teamwork on a daily basis. You will be working side-by-side with other technicians and will provide technical assistance and training to our customers.  This position requires handling a full range of tasks, so multi-tasking is a necessity. With our mission to provide an unparalleled customer experience, we offer support seven days a week and require weekend availability from our team members.

Incident Response Analyst

CLEAR
Austin
4 days ago
+14
Investigate, analyze, contain, and report IT security incidents in accordance with the incident response plan. Be a part of the incident response on-call rotation, which may include weekends and holidays. Create documentation and contribute to process build out for incident response. Help enhance and mature incident response practices. Work with and assist employees with security questions or escalations. Perform network/system forensic investigations. Learn and cross train in all CLEAR technologies. Conduct internal and external security audits. Recommend and install appropriate tools and countermeasures. Define, implement and maintain corporate security policies. Work with key business leaders to help identify critical assets and their protection.

Functional Consultant

HotSchedules
Austin
5 days ago
+40
The Functional Consultant serves as a business and solution expert, providing technical expertise for and facilitating the deployment of large, enterprise, and complex customer implementations.  This position gathers and analyzes customer requirements, engages in consultative and technical solutions, organizes the setup, configuration, and training for customer deployments. This role will serve as the primary functional/operational point of contact for large and enterprise customers going through implementation, and will be responsible for aligning resources as necessary in order to successfully implement complex solutions.

Epic Specialist

Personify
Austin
5 days ago
+12
S/he works closely with and the finance, marketing, services, product, and/or operations departments and will work in each department for 4 months on various projects and tasks learning the in’s and out’s of each team and gain an overall understanding of the business and internal operations. S/he will work closely with the team and help support the needs of the individual teams. Once the rotation is finished it will be determined based on performance and skills which department will become s/he’s full time home. 

Project Manager

Social Solutions
Austin
5 days ago
+26
Coordinate internal resources and third parties/vendors for the flawless execution of projects. Ensure that all projects are delivered on-time, within scope and within budget. Develop and maintain positive relationships with customers, colleagues and sub-contractors. Developing project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. Ensure resource availability and allocation. Develop a detailed project plan to track progress. Use appropriate verification techniques to manage changes in project scope, schedule and costs. Measure project performance using appropriate systems, tools and techniques. Report and escalate to management as needed. Manage the relationship with the client and all stakeholders. Perform risk management to minimize project risks. Establish and maintain relationships with third parties/vendors.

Marketplace Manager - Target

Spreetail
Austin
5 days ago
+32
As a member of our Channel Team, you will play a critical role in Spreetail's incredible e-commerce growth. You will have the opportunity to work with some of the largest and fastest growing companies in the US. You could manage Spreetail's business with Amazon, Walmart, eBay, Wish, Google and several others.

Sr. Amazon Marketplace Manager

Technical Consulting Team Lead

Ping Identity
Austin
1 week ago
+30
We are currently seeking a PS Team Lead for the Professional Services team at Ping Identity to support our growing Directory/DataGovernance delivery practice. The Professional Services team is part of our Global Customer Success organization at Ping and delivers professional services for federated identity and access management solutions across our entire product platform including: API Security, Single Sign On, Multi-Factor Authentication, Access Management, Directory, and Data Governance. This includes architecture consulting, installation, configuration, extension, and software connection solutions.

Technical Advisor

Drillinginfo
Austin
1 week ago
Technical Advisors are primarily tasked with demonstrating our solutions’ value to clients in pre-sales meetings with clients and prospects. The team influences our clients and products, alike. With over 3,000 member companies, Drillinginfo’s client base is the perfect place to learn or influence breakthroughs from inside their offices. This is a platform to not only absorb and advise the financial world on best practices, but also to build a personal brand by publishing papers or by speaking at industry events.

Systems Administrator - Mail Hygiene Specialist

Customer Support Specialist, Mineralsoft

CUSTOMER SUCCESS SPECIALIST

Technical Support Associate

DISCO
Austin
1 week ago
+31
Work directly with customers advising them on how to best leverage DISCO in their day to day activities. Analyze client’s needs, fully understand their requirements and determine the appropriate course of action. Proactively monitor open tickets, contact customers and provide updates on a timely basis. Work with engineering, project managers and other groups within DISCO to resolve technical problems and/or client concerns. Proactively contribute to improvements in documentation and our product. Help define business and technical requirements for improving the day to day activities of the department. Display professionalism, quality service and a “can do” attitude to internal members/departments of DISCO as well as external clients and vendors via written and verbal communication.

Chief of Staff

DISCO
Austin
1 week ago
+31
This role is a superb opportunity for you to gain exposure to a rapidly growing startup and work across the entire spectrum of the company. You will actively partner with internal teams across the company as well as external partners, suppliers, investors, and clients. We are building something great at Disco and we need you to help us take it to the next level. This role is at our company headquarters at 3700 N. Capital of Texas Highway, Suite 150 in Austin, TX.

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