Not specified Austin Startup and Tech Jobs

38

Client Success Representative

Opcity Inc
Austin
3 hours ago
+14
We are currently seeking a Full-time, highly motivated Client Success Representative to join our team. You will be the concierge helping a consumer through the early stages of the home buying or selling process. Sales experience? Awesome, but not necessary. We will teach you everything you need to know! Top candidates must possess strong communication skills, both written and verbal, as well as the ability to multi-task in a fast-paced, high-energy environment. This is an excellent opportunity to assist in the growth of a ground-breaking and innovative start-up! You will have the ability to interface and learn from team members in all departments of the company. Uncapped commission awaits for the right representative!

Call Center Representative

Customer Service Representative

Consumer Success Representative - Spanish Bilingual

Consumer Success Representative

Senior Manager of Client Success

Load 2 more jobs6 jobs at Opcity Inc

Customer Support Representative (Third Shift)

Procore Technologies
Austin
5 hours ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries by providing user guidance, troubleshooting steps, and promoting Procore’s products and services. This position is based in our Austin, TX office. We’re looking for candidates to join us immediately. What you’ll do Acquire a thorough understanding of the

Customer Support Representative

Custom Solutions Specialist

SaaS User Success Specialist

ShipStation
Austin
1 day ago
As a SAAS Support / User Success Specialist, you’ll be at the vanguard of ShipStation’s customer interaction. Answering the phone will be your primary responsibility, but you will also tackle emails and some live chats. Simultaneously, you will build and improve our customer experience structure to preemptively address customer concerns before they happen. You’ll accomplish those tasks by developing an exhaustive understanding of the application and working closely with ShipStation’s team of excellent engineers, designers, sales and marketing folks. If you are interested in being part of a cutting-edge SaaS software start-up that is loved by its customers, take a moment to apply!

TECHNICAL ADVISOR - MINERAL MANAGEMENT/LAND

Drillinginfo
Austin
2 days ago
Lead technical discussion and presentations in client sales meetings, after being pulled in and introduced by the account owner from Drillinginfo, focusing on telling a story using our tools about recent industry headlines and deals. Advise Drillinginfo salespeople and clients on which offerings will have the most impact. Present effectively in a variety of settings from one-on-one with a C-level client, to group meetings of all sizes. Round out your expertise by developing domain expertise in other offerings (Financial Services, Subsurface, Analytics, Geology, and Engineering). Aid teams like Business Development and Marketing with technical guidance on messaging and content. You will be counted on to exceed individual goals successfully; pushing yourself and others for results. Expectations for travel are 30-40% to attend client meetings, trade shows, and company events.

Office Coordinator/Executive Assistant

Modernize
Austin
2 days ago
+40
As the Office Coordinator/Executive Assistant at Modernize, you'll be on the forefront of a growing organization where you will play a key role in supporting the business and maintaining the office environment. You are a first-class organizer. We get messy around here and we need somebody who can herd, collect, disinfect and wrangle. You are fun, kind, innovative, hard-working, and patient. You like to bring people together and foster a diverse and thriving environment. We are in the business of connecting homeowners with high-quality local home improvement contractors and located in the heart of downtown Austin. Our downtown office space has an open floor plan that encourages collaboration and pushing each other to be our best. We take care of our team as well, with a solid benefits package, learning opportunities, regular company outings, beverages, snacks, music, and great co-workers.

KWRI College Associate

Keller Williams Realty International
Austin
2 days ago
+16
We are seeking talented college students to who have the potential to become the future leaders of KWRI! As our Spring 2019 College Associate, you will be introduced to multiple departments during their tenure, receiving personal business guidance including one-on-one consultations with key staff members, a personalized business reading list and networking opportunities with KWRI professionals. You will be launched into the day-to-day operations of KWRI, obtaining a global business perspective and building a foundation for a bright corporate future.

Customer Success Manager

GoDaddy
Austin
2 days ago
+28
An ideal candidate will have a strong working knowledge of all of GoDaddy’s products and services. They will know who to go to for what and be able to work through challenges as they arise. They will have a keen ability to make and maintain relationships with the marketing influencers/spokesperson in order to clearly communicate which products and services will be most beneficial to them, and be able to communicate how GoDaddy is driving their online presence through the development of success story content.

Website Operations Specialist

GoDaddy
Austin
2 days ago
+28
This role will be comprehensive and will play a part in each step of the process. Use independent judgment to diagnose the current state of a customer’s website and domain Check each website preview for quality prior to sending out to customers. Pitch the value of this website service to new and existing customers over the phone and via email to maximize utilization. Handle credential setup including but not limited to gathering website credentials from customers, creating new domains, and initiating assistance from third-party agencies. Complete final QA and publishing of the websites. Support customers post-launch with website requests. Support other Operations teams as needed to maximize customer retention. Any other responsibilities as may arise in the context of a fast-moving startup.

Customer Support Specialist

GoDaddy
Austin
2 days ago
+28
The Customer Success Team is at the core of GoDaddy’s mission. Our team works hand-in-hand with local business owners to understand their business, communicate the value of our products to them, and deepen our long-term relationship. From day one, the Customer Success Team is GoDaddy’s connection to the customer, providing a positive onboarding experience, communicating via email and phone to ensure that we exceed customers’ expectations, and acting as an ambassador of the GoDaddy brand. The Customer Success Team is also responsible for taking a consultative approach to the customer relationship, proactively identifying and closing revenue opportunities that provide additional value for our customers over time.

Brand Specialist

GoDaddy
Austin
2 days ago
+28
Brand Specialists are responsible for all creative work performed during customer onboarding. As a Brand Specialist, you’ll research a business and translate your findings into a branding kit and marketing plan. These materials give each customer an understanding of how we’ll represent them online and serve as a foundation for all content-creating teams.

Customer Support, Associate

Blackbaud
Austin
3 days ago
+38
As a part of Customer Support, the Associate role will be responsible for quickly resolving or triaging incoming questions and software incidents.  Associates are expected to support multiple software solutions that commonly serve the philanthropic and educational communities. Associates attempt to resolve cases on the first contact, utilizing self-service resources or triage more complex issues to senior personnel.  Associates are expected to consistently answer basic questions for their solution group, while exceeding quality and satisfaction standards. Associates will edit, create and publish Knowledgebase content for customer self-service and will focus on increasing knowledge on their solution groups.

Project Manager

Tenfold
Austin
3 days ago
+16
Built for enterprises and high-growth companies, Tenfold helps companies increase revenue and build better relationships with their customers by allowing them to measure, analyze and improve every aspect of the customer journey. Our software connects a company’s existing phone system with any CRM or system of record. Tenfold optimizes the way companies sell, service and support their customers while enabling them to measurably improve the

Associate Technical Support Engineer

Khoros
Austin
4 days ago
+49
Monitor requests through multiple channels including cases and phone, provide support and respond to queries from our customers in an accurate and timely manner. Escalate problems to the correct teams where appropriate. Resolving simple requests without needing to escalate. Identifying documentation requirements in our knowledge base. Maintaining our high standards for customer communication and response times. Engaging in training opportunities on our products and key technical areas.

Professional Services Operations Specialist

MongoDB
Austin
4 days ago
+41
The Professional Services (PS) Operations Specialist will be part of a global Operations team. This role is responsible for the overall operations of MongoDB Services in North America alongside another Operations Specialist in this region. This is a key, busy and cross-functional role working closely with clients, sales, consultants, and the finance and legal teams to ensure successful delivery of services. This role is primarily responsible for project staffing and resource scheduling on a broad range of consulting engagements. In parallel, this role focuses on developing and implementing best practices and initiatives for our growing Services team. This role will report to the Director of Operations, Worldwide PS.

Customer Onboarding Specialist

GoDaddy
Austin
5 days ago
+28
The Onboarding Team is core to GoDaddy's products, and Platform Operations Specialists are technical experts who set our customers up for success on their social media and review platforms. We research their online presence, update all information on their platforms, and troubleshoot technical platform issues for our customers. We’re a team of high-achieving, detail-oriented problem solvers who come to work every day excited to make our customers’ lives a little less complicated. We also collaborate with other teams within GoDaddy to better understand our customers’ needs and ensure they receive seamless service. In short, we’re a fast-moving team of hardworking individuals with an unparalleled passion for helping local businesses connect with their customers.

Digital Consultant, GoCentral

GoDaddy
Austin
5 days ago
+28
As a Consultant, you are personally responsible for helping the customers in your account base thrive online. You will work with your small business customers to determine their goals, evaluate their current web presence, and chart a strategy to leverage GoDaddy services to achieve success. The right candidate has a love of helping others and the confidence to guide customers into their recommendations. Consultants will provide a Do It With You level of support, teaching and coaching their customers to get the most out of their GoDaddy services.

CUSTOMER SUCCESS SPECIALIST

Drillinginfo
Austin
5 days ago
This is your opportunity to learn how technology is driving better decisions, faster across the Oil & Gas industry. The time spent here will challenge and accelerate your understanding of the variety of issues facing the Oil & Gas industry today. If interfacing with people is a strong suit, don’t miss your chance to shape the future of Oil & Gas. This position is based in Austin, TX and reports to the Customer Success Manager.

Technology Support Representative

Keller Williams Realty International
Austin
5 days ago
+16
Provide excellent customer service and technology support by chat, email and phone. Take a minimum of 40 tickets per day and maintain a one business day response time to all requests. Exhibit a high level of professionalism and empathy when interacting with customers and fellow team members. Own the client relationship by escalating issues when required and then maintaining ownership of the ticket until resolution. Alert management to increased call volume or repeat problems, when needed. Strive toward first contact resolution while proactively decreasing support volume by providing client with support resources and best practices. Appropriately categorize all interactions for reporting and analysis. Utilize training videos, support articles and fellow team members to stay up to date on product advancements and strive to acquire and maintain additional technical knowledge to better serve users in a changing technical environment.

Technical Projects Specialist

Compeat
Austin
1 week ago
+18
Coordinate custom GL/AP/Payroll export/report requests. Communicate and manage requests to software development teams. Act as an intermediary between development and customers/vendors. Audit Mockup data for Custom requests. Coordinate EDI Setups with both client and vendor. Troubleshoot EDI issues. Cultivate relationships with vendors for future projects/opportunities. Assist Project Managers. Assist Customer Support Team with troubleshooting existing custom work. QA prior to client review. Database/RC (revenue center) splits. Sandbox submissions.

Digital Content Manager

Aceable
Austin
1 week ago
+39
Lead a team of videographers, animators and graphic designers creating educational content across a range of verticals. Mentor and develop your team, unlocking potential through detailed, thoughtful conceptual, stylistic and technical feedback. Manage team resources and project plans across a range of workflows and products. Collaborate with instructional design and written content teams to create scalable, rich-media educational content appropriate for web and mobile delivery. Support the team’s efforts to diversify media types and treatments in support of stronger learning outcomes and greater course engagement. Provide thought leadership as we align on standards for the use of content treatments, tools and stylization. Connect theory and practice, translating research findings and/or best practices to the speed and requirements of the business. Be a helpful stakeholder for learning platform and UX decisions. Be a positive, humble and supportive resource. Look for scalable solutions and start scrappy whenever possible. Champion approaches that objectively matter to our students.

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