Austin Tech Jobs and Startup Jobs

30

Senior Systems Engineer, Email Services

Blackbaud
Austin
23 hours ago
+41
As a System Engineer on the Infrastructure Engineering Cloud Operations/Shared Services team you will support our bulk email clients in overcoming delivery and deliverability issues by managing our fleet of Mail Transfer Agents, providing data concerning complex Internet Service Provider/Mailbox Provider issues, and supporting an application infrastructure responsible for sending billions of email messages annually. 

Network Principal Engineer

Senior Network Engineer

IT System Operations Admin

Technical Recruiter

MongoDB
Remote
1 day ago
+50
Build strong relationships with Hiring Managers and partner with them on everything from writing job descriptions, to setting recruiting strategies, and closing candidates. Understand your business unit’s objectives and challenges and leverage that information to attract quality candidates. Work effectively with internal clients to ensure the selection process results in quality hires. Develop creative sourcing strategies resulting in pipelines that meet hiring goals. Ensure applicants have a positive interview experience from the screening process through offer negotiation.

Azure Training Architect

A Cloud Guru
Austin
1 day ago
+47
As an Azure Training Architect at A Cloud Guru, your primary focus will be to create advanced training tools in a variety of content mediums that will provide a path of education to our ever growing student base! These courses and materials are made available online through A Cloud Guru's virtual training portal. The courses include (but are not limited to) video lessons, live lab environments, quizzes, study guides and flashcards. Assuring student’s success is of the utmost importance at A Cloud Guru and you will play a huge part in that! This role reports to the Course Development Director. 

Security Operations Specialist

Procore Technologies
Austin
1 day ago
+32
As a Security Operations Analyst on our IT team, you’ll join a matrixed organization with the goal of improving and maturing security management processes. With the support of an exceptional group of colleagues and partners, you’ll assess the impacts of vulnerabilities, develop and implement mitigation plans, and document all findings.

Senior Manager, Customer Success

Senior Technical Support Specialist

RapidDeploy
Austin
1 day ago
+31
As a Senior Technical Support Specialist, you will play a key role in delivering stellar technical support. As an integral part of the Support team, you will guide our customers through technical troubleshooting, and exceed customer expectations with your knowledge and passion for RapidDeploy technology. You will act as the voice of the customer across the organization and ensure comprehensive issue resolution.

Technical Support Specialist

RapidDeploy
Austin
1 day ago
+31
As a Technical Support Specialist, you will play a key role in delivering stellar technical support. As an integral part of the Support team, you will guide our customers through technical troubleshooting, and exceed customer expectations with your knowledge and passion for RapidDeploy technology. You will act as the voice of the customer across the organization and ensure comprehensive issue resolution.

System Lead, Support Operations and Process, Cloud…

Google
Austin
1 day ago
+15
As a System Lead, you will partner with workflow leads and technical leads to build tools, including implementing a new version of Salesforce,and automated workflows to make effortless experiences for our customers. You will focus on finding and implementing improvements that help our agents diagnose customer issues, including case handling workflows, guided workflows, launch management, and case automation. You will also work with a variety of partners driving best practice, consistency, and scale within the business.

Business System Analyst, Customer Success, Cloud B…

Google
Austin
1 day ago
+15
Define business system requirements in form of product requirement document (PRD) and define success metrics for those. Participate in systems implementation projects (i.e. requirements documentation, systems configuration, test documentation and execution, issue identification and resolution). Collaborate with engineering and implementation teams to prioritize requirements and define the delivery roadmap. Drive adoption and change management as well as gather end users feedback. Plan, prioritize, and deliver systems enhancements.

Customer Success Specialist | Benefits + Bonus

REX
Austin
2 days ago
+35
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Internal Systems Engineer

LogicMonitor
Austin
3 days ago
+64
LogicMonitor's IT Support Specialist Tier 3 owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services. 

Sales Director, Insurance (East)

Medallia
Remote
6 days ago
+50
Consumers' expectations of their insurance providers are changing weekly, even daily, as they grow to expect the same level of service as other organizations that they do business with. Consumers demand a voice in the experiences they have with the companies they love, and those businesses are eager to use that voice to accelerate their growth. As a Sales Director on the Insurance team you will directly solve for the needs of policyholder and carriers by driving large sales opportunities with a focus on strategic enterprise accounts.

Technical Support Engineer (Remote)

CrowdStrike
Austin
6 days ago
+44
The ideal Associate Technical Support Engineering candidate is passionate about technology and customers. A true problem solver, the Associate Technical Support Engineer will take personal ownership in seeing a problem through to resolution or escalation to Sr. Technical Support Engineering. You will understand the Falcon Host product and processes at all levels, as well as customer environments across heterogeneous operating environments. You will be comfortable speaking with security teams as well as customer operation teams. Candidates must have technical depth and a customer-first mentality, the desire to take the initiative to own and resolve customer issues, and interest in working in a fast paced, high growth, learning environment. 

Manager of Customer Success

A Cloud Guru
Austin
6 days ago
+47
As a Manager of Customer Success at A Cloud Guru, you'll manage a team of CSMs who own the post-sale customer relationship for our B2B side of the business. You will oversee the performance of your team and work as a player/coach to ensure an excellent customer experience for all of our accounts. You will be responsible for crafting new plays, up-leveling your team and rolling up your sleeves to help build an exceptional experience both internally and externally.

HRIS Analyst

MongoDB
Remote
6 days ago
+50
This position is a key HR Information Systems administration resource for MongoDB. This person will be a trusted resource in our HR system platforms, acting as a consultant to the organization -- understanding processes and where data exists, what limitations there may be, and how to transform into actionable solutions. The ideal candidate will have a strong understanding of the Human Resources and Talent space and is interested in building highly strategic and impactful solutions using the latest and greatest technologies.

Regional Director (Texas)

MongoDB
Austin
6 days ago
+50
We’re looking for a talented, driven leader with great energy, passion and initiative to manage a highly talented Enterprise Account team who drive awareness and new business acquisition for the fastest growing database on the planet, MongoDB.  The Enterprise Account Team concentrate exclusively on formulating and executing a sales strategy within assigned territories, resulting in revenue growth and new customer acquisition. As the Regional Director with a focus on Recruitment, Enablement and Execution for the Dallas team, you will drive revenue and assure the continued successful trajectory of this strategically important territory. 

Technical Support Representative

BigCommerce
Austin
6 days ago
+47
BigCommerce, named a 2020 "Best Place to Work" in Austin, is seeking a Technical Support Representative for our 24X7 Customer Success Services (CSS) Team. As a Technical Support Representative you will be responsible for supporting, providing value to, and powering the growth of merchants using the world’s best, and most successful, eCommerce platform for growing businesses. You will educate customers on various platform features, troubleshoot technical issues, and enable merchants to sell more.

AWS Training Architect

A Cloud Guru
Remote
1 week ago
+47
Our Training Architects are cloud experts who love sharing their knowledge of and passion for cloud computing with others. They are part technical SME, part coach and are fuelled by a love of learning about the latest cloud technologies. Training Architects make and maintain the content on the A Cloud Guru online learning platform - basically the video lessons, live lab environments, assessments, study guides and flashcards that our students love. They are supported by a dedicated content team that includes content managers, video editors, technical reviewers and learning specialists. So even if training or content creation isn’t something you’ve done before, you will have all the support you need to turn your passion into expertise.

SVP of Strategic Customers (West Coast)

Arrive Logistics
Austin
1 week ago
+49
As an SVP of Strategic Customers at Arrive Logistics, you will be responsible for accelerating revenue growth for key accounts, building our credibility in the executive suite and cultivating new business across the entire supply chain with an emphasis on full truckload. This role will require new business development. In addition to identifying new business opportunities, you will be working with Arrive’s existing accounts, building meaningful relationships from top to bottom to allow Arrive and selected customers to continue to grow year-over-year.

Technical Support Engineer

AlertMedia
Austin
1 week ago
+38
As a Technical Support Engineer, you will serve as a technical resource to the Customer Success team pre and post-sale in order to scope out any customization work and ensure a seamless onboarding experience. In addition, you will assist customers with any technical issues they encounter by troubleshooting and working with the Engineering team to remediate.  

Business Continuity Manager

MongoDB
Remote
1 week ago
+50
MongoDB is seeking an experienced Business Continuity Manager, to manage the implementation and day-to-day functions related to creating and maintaining Business Continuity Plans and Procedures, while also managing Disaster Recovery operations within the company. This position will regularly interface with senior management and regulatory auditors.

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