Austin Tech Jobs and Startup Jobs

26

Partner Success Strategy Specialist

Vrbo
Austin
8 hours ago
+28
The opportunity is ideal for an individual contributor wanting to develop a deep understanding of the Partner Success mission while honing strategic, analytical and reporting skills to apply in the day-to-day role. Working under a manager on the Strategy team, a path for personal development exists for the candidate with the ability to learn and apply technical, analytical, and reporting expertise while not losing sight of stakeholder needs. 

Global Multimedia Learning Manager

Manager, NA Trust & Safety Operations

Associate Partner Success Strategy Analyst

Executive Assistant

Procore Technologies
Austin
15 hours ago
+20
Procore is looking for an Executive Assistant who will support our VP, Global Sales Development. This is an eager and talented professional experienced in supporting a range complex projects. Using good judgment in a variety of situations, you are a strong communicator, thrive in a fast-paced environment, and possess the ability to maintain a realistic balance among multiple priorities including:

Customer Support Representative

Manager, Enterprise Customer Success

Compensation Analyst

Senior Learning & Development Facilitator

Load 1 more jobs5 jobs at Procore Technologies

Director, Training and Enablement

LogicMonitor
Austin
15 hours ago
+63
This position is a highly visible function at LogicMonitor reporting directly to the VP of Operations. This key position will directly help ensure the effectiveness and competitiveness of the LogicMonitor Sales and Customer Success functions. This position is also responsible for customer education at LogicMonitor, ensuring customer gets the best value out of LogicMonitor's product. The primary role of this position is to provide an engaging and results driven training curriculum to increase speed to productivity for internal functions and speed to value for LogicMonitor customers.

Business Systems, Salesforce Administrator

Renewals Specialist

Enterprise Customer Success Manager

Senior Network Engineer

Systems Engineer

Talent Acquisition Specialist

Load 3 more jobs7 jobs at LogicMonitor

Business Applications Manager

A Cloud Guru
Austin
2 days ago
+46
A Cloud Guru is seeking a Business Applications Manager to administer and manage the core tools used by the Go-to-Market teams. While this primarily involves Salesforce.com, it also will encompass tools that heavily integrate with SFDC, such as SalesLoft, Chorus.ai, DiscoverOrg, LinkedIn Sales Navigator, etc. The ideal candidate for this role will be able to simultaneously execute on tactical enhancements and fixes while also making progress on-larger scale, more strategic infrastructure projects. This role requires an action-oriented individual who is eager to build systems designed to scale with A Cloud Guru’s substantial growth. Our existing instance and process has some key infrastructure in place, but is still quite a blank canvas. The Business Applications Manager will be able to put their fingerprints on each of these tools in a significant way.

Customer Success Manager

MongoDB
Austin
2 days ago
+50
We’re looking for individuals across diverse backgrounds who have a passion for SaaS technology and the ambition to dive head-first into new challenges. You’ll need to be adaptive and excited at the opportunity to help invent new processes, contribute to what’s already been built, and become a technical champion for our largest, most strategic customers.

Microsoft Dynamics 365 Consultant, Supply Chain Mo…

Thinkmax
Austin
2 days ago
+12
Analyzing and documenting client needs; Supporting the client in validating and understanding the analysis; Identifying process optimization opportunities; Communicating customer requirements in functional specifications to the development team; Designing and assisting in the execution of data migration processes; Integrating existing systems with the module; Conducting integrated testing; Participating in quality control and ensuring the integrity of information; Ensuring the smooth implementation of the solution; Documenting the different solutions implemented (business rules, flow rules, schematics, user documentation, etc.); Training and supporting customers in the use of the solution; Developing and participating to solution sales demos as required.

Professional Services Consultant

ThousandEyes
Austin
2 days ago
+21
You'll need to be a ThousandEyes product expert, with cross-platform integration experience, monitoring system expertise, and a strong foundation in Linux and core network architecture. You'll plan for and deliver on a wide range of engagement types, including implementation, configuration and documentation of monitoring services, end-user training, optimization, and third party systems integration. You'll need to be a jack of all trades who's polished and easy to put in front of a wide variety of customer roles - and need to love working for a growth stage company in the Digital Experience Monitoring space. You are an enthusiastic self-starter, intellectually curious and a fast learner, and a stickler for details, since you'll be working with some of the smartest operational people here that you ever have. You can think on your feet, create simple from complex, and produce credible documentation, and read patterns from data to infer conclusions. You’re both a good juggler - able to keep many projects moving forward without dropping them, and a good communicator.

Network Reliability Engineer

ThousandEyes
Austin
2 days ago
+21
Are a fast learner and comfortable working with new technologies. Are exceptional with network fundamentals and protocols such as TCP/IP, DNS, BGP, OSPF, and HTTP. Have experience with open-source network automation frameworks and building software to manage and monitor the network (common languages are Python and Go). Are familiar with various network hardware and operating systems. Have network security experience including network and application firewalls, IDS, IPS, and DDoS. Are comfortable working with Linux systems, containers and kubernetes.

HR Business Partner

ThousandEyes
Austin
2 days ago
+21
We are looking for an experienced Senior HR Business Partner to drive cross-functional People Operations programs and act as a business partner for our Sales, Customer Success and Professional Services teams. A successful candidate thrives in a fast-paced and challenging environment, has a passion for building and refining processes and practices, is an expert in influencing and mentoring others and able to build strong relationships with leaders and employees. We need an HR thought leader who can balance the need to be a Strategic business partner along with a roll up your sleeves attitude. 

Technical Support Representative

BigCommerce
Austin
2 days ago
+24
Provide outstanding phone, email, and chat based technical support to our customers in a fast-paced 24x7 environment (expect up to 7.5 hours of talk/chat time a day). Provide extraordinary support to our ever-growing merchant base with your unsurpassed customer service and problem solving capabilities. Develop solutions and utilize standard operating procedures for improving customer satisfaction and creating lifelong promoters of our brand. Communicate with the management team and developers to improve product functionality and resolve issues. Decrease incoming volume by striving toward first contact resolution and proactively on-boarding and advising customers on eCommerce best practices. Assist customers with common billing, invoice, and account issues. Utilize classroom, video, and self-paced training to stay ahead of product advancements and eCommerce best practices; utilize your knowledge to solve problems efficiently. Display high levels of professionalism and recurring interactions with departments inside and outside of the CSS organization.

Senior Training Specialist

Implementation Consultant

Brightpearl
Austin
4 days ago
+30
Lead implementations and manage relationships with project stakeholders (clients, third parties, vendors, and Brightpearl internal stakeholders). Review, de-risk, and provide accurate work estimates of Solution Proposals to Brightpearl Sales departments. Engage in project kick-off meetings to review expectations, deliverables, and timelines. Monitor and deliver artifacts to the agreed project plan. Ensure key project deliverables are up to a high standard of excellence. Ensure the timely communication of risks and/or issues for deliverables to internal and external stakeholders. Gather and document accurate requirements for software configuration designed to meet the true business needs of the client.

Senior Recruiter

MongoDB
Austin
4 days ago
+50
This is a very exciting time to be joining our Professional Services recruitment team. MongoDB’s Professional Services Org is experiencing massive growth across many new territories in the Americas. You will have a direct impact in building out new teams from scratch while working closely with senior leaders throughout the company. If you are looking to really progress your recruitment career, this is the team you want to join!

Pricing Manager

AlertMedia
Austin
4 days ago
+32
AlertMedia is looking for a Pricing Director who is driven to assist the closing of both new customer deals and customer expansion deals. This position will be responsible for all aspects of deal structuring, including pricing, incentive programs, proposal creation and approval, and post-pricing follow up. The Pricing Director will report to the CRO and partner with Account Executives, Sales Management, and Customer Success Managers to ensure deals are priced and delivered appropriately to their conclusion.

Customer Success Specialist

FoundersCard
Austin
4 days ago
In this role, you are expected to provide a high-touch, personal, and informed experience for our Members. This is including but not limited to basic troubleshooting related to Membership benefits, as well as detailed requests requiring research, third party communication, and problem solving. You will interact with Members in all stages including prospective Members inquiring about Membership, new Member on-boarding, existing Member troubleshooting/support, and retaining unengaged Members. 

Senior Customer Success Manager

A Cloud Guru
Austin
6 days ago
+40
As a Senior Customer Success Manager at A Cloud Guru, you'll own the post-sale customer relationship for our B2B side of the business and become a product expert. You'll on-board and engage our Enterprise customers to drive adoption by creating thorough customer plans and partnering with stakeholders. Our Customer Success team is the voice of the customer and partners with ACG's product, sales, and marketing teams. This role is a part of our Customer Experience team and is success is measured by reviewing client churn. This role is not a part of our Sales team and is not measured on up-sells and cross-sells.

Customer Success Manager - Public Sector

Yonder
Austin
6 days ago
+37
We are looking for a Customer Success Manager with specific experience working with government clients and contracts. In this role, you will work remote and ideally based in Washington, DC or have the option of working in our office based in Austin, Texas. You will will report to our Director of Customer Success. 

Manager, IT Change Management

Blackbaud
Austin
6 days ago
+41
Infrastructure Engineering & Cloud Operations (IECO) is transforming into a best-in-class cloud-ready organization optimized for our modern cloud solutions. We’re doubling down on quality and process, and ramping up our automation capabilities, to deliver the highly scalable, reliable, secure and performant platform that will delight our customers. As a Manager of Change Management in Infrastructure Engineering & Cloud Operations, you’ll focus on quality and process to ensure all software, firmware and hardware deployments are planned, validated and released with reliability, scalability, supportability and security across our cloud based and physical environments. You’ll evolve the change process by innovating automated methods of discovering, logging and delivering change while reducing risks and improving stability. And, you’ll relentlessly pursue opportunities to advance our operational effectiveness and increase customer satisfaction.

Systems Architect, Infrastructure & Operations

Senior Network Engineer

Manager, Network Infrastructure

Customer Support, Associate

Lean Six Sigma Black Belt / Master Black Belt

Senior Systems Engineer,

Director of Professional Services

Load 4 more jobs8 jobs at Blackbaud

Payment Processing Specialist

Volusion
Austin
1 week ago
+28
Respond to merchant services inquiries via phone, CRM ticket, and chat. Retain ownership of merchant related issues, while communicating current status clearly and accurately. Troubleshoot and escalate merchant issues appropriately. Participate in cross-functional team projects. Directly perform account maintenance requests by inputting sensitive data in appropriate systems and fields with the highest degree of accuracy.

Executive Assistant

MongoDB
Austin
2 weeks ago
+41
In this role you will be supporting 1 SVP and 2 AVPs with an opportunity for additional responsibilities. Your day will consist of managing and prioritizing a steady stream of requests, meetings and trips, and anticipating how your Execs want these priorities to be handled. To succeed, you’ll have to balance the needs and requirements of multiple parties and be ready to pitch-in wherever necessary. You should feel comfortable interacting with high-level executives and know how and when to manage up. You know Google apps for business like the back of your hand and thrive in a fast-paced environment without getting frazzled.

Technical Trainer

SailPoint
Austin
2 weeks ago
+32
This position (which is part of our Global Education Services team) is responsible for the successful training of SailPoint partners and customers. This includes developing materials for Instructor Led Training and e-learning and also delivering training classes for instructor-led and remote trainings. Our ideal candidate is someone who loves to dig into technical products to find out how things work and then share their understanding with others. If you enjoy seeing the “light bulb” go on, this is a great job for you.

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