Austin Tech Jobs and Startup Jobs

42

Customer Success Representative

OutboundEngine
Austin
1 day ago
+27
As a Customer Success Representative at OutboundEngine your day will be dedicated to helping our customers grow their individual businesses how they want. OE’s Customer Success Representatives spend most of their day interacting with customers at different points in the customer life cycle, predominantly via phone and email. You will have an impact on the businesses of our customers, the lives of your coworkers, and the bottom line of the company every day, in every interaction. 

Customer Success Manager, Education Segment

Adobe
Austin
2 days ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Contract Office and Experience Coordinator

BigCommerce
Austin
2 days ago
+24
Manage the office reception area including opening the office on time daily, welcoming visitors personally and demonstrating a positive attitude at all times. Support workstation & office moves and manage security badges. Maintain & order business supplies as well as manage lunch & snack vendors. Walk the office throughout the day straightening up as needed. Perform mail support - send / receive / distribute mail. Escalate maintenance issues for resolution. Ensure empty desks are set up for visitors and marked accordingly. Support office safety program.

Product Support Engineer

Manager, Education Services

Technical Support Representative

Professional Services L&D Specialist

Load 1 more jobs5 jobs at BigCommerce

Customer Support Representative (Overnight)

Procore Technologies
Austin
3 days ago
+20
Procore's Customer Support Representatives are responsible for walking customers through the process of achieving their goals with the software. Support responds to telephone and web inquiries and provides user guidance, troubleshooting steps, and promotes Procore’s products and services. 

Customer Success Manager, Mid-Market

Manager, Custom Solutions

Senior Manager, Customer Support

Executive Assistant

Customer Support Representative

Load 2 more jobs6 jobs at Procore Technologies

Customer Success Manager, Customer Success Operati…

Blackbaud
Austin
3 days ago
+41
The Customer Success Manager (CSM) is responsible for bringing best practices and most current trends to customers, helping them drive greater business value with Blackbaud solutions through the four pillars of Customer Success: Adoption, Customer Success, Renewals and Business Support.

Associate Customer Success Manager - Higher Education

Principal Network Engineer

Senior Information Security Engineer

Systems Architect, Infrastructure & Operations

Recruiting Coordinator (Contract)

Senior Network Engineer

Manager, IT Change Management

Manager, Network Infrastructure

Customer Support, Associate

Senior Systems Engineer,

Director of Professional Services

IT System Operations Tech

Load 9 more jobs13 jobs at Blackbaud

Senior Customer Success Manager

Yonder
Austin
4 days ago
+34
You're looking for a team where you can drive decisions, be challenged, investigate and explain complex problems for our clients. You want to collaborate with smart, creative, and energetic people. You're comfortable with being uncomfortable. You look for projects where you can learn new technologies and techniques. You're comfortable working with data, synthesizing information from a variety of sources, and communicating your findings to decision makers. If this sounds like you, you sound like someone we want on our team.

Customer Experience Consultant

Khoros
Austin
4 days ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Recruiting - Sourcer

SailPoint
Austin
4 days ago
+34
You will be responsible to ensure SailPoint provides a consistent corporate image throughout the recruiting process and that you have the ability to articulate SailPoint and how it a specific position influences our business. This position will allow you to work with the best and brightest hiring managers and employees and to recruit people into the leader in the Identity Governance Space.

HR Business Partner

GoDaddy
Austin
4 days ago
+28
About GoDaddy GoDaddy powers the world's largest cloud platform dedicated to small, independent ventures. With 19 million customers worldwide, GoDaddy is the place people come to name their idea, build a professional website, attract customers and manage their work. Our mission is to empower entrepreneurs everywhere, making opportunity more inclusive for all. To learn more about the company visit www.GoDaddy.com. Join our People Ops team and

Executive Assistant

RapidDeploy
Austin
4 days ago
+31
Are you looking for an opportunity to be part of a fast-growing enterprise software company that is saving lives? RapidDeploy is hiring an Executive Assistant to the CEO, based in our Austin, TX office. Our mission is to reduce emergency response times and increase situational awareness for first responders. Our cloud-based emergency 9-1-1 dispatch platform and analytics software is the future of emergency response. In the last 12 months, we’ve

Office Manager & Executive Assistant

Pushnami
Austin
4 days ago
+38
Pushnami is the omnichannel subscriber engagement & messaging platform used by more than 20,000 global sites. Delivering more than 10 billion messages per month across browser-based push notifications, mobile app push notifications, and email, Pushnami enables brands to quickly capture more subscribers, intelligently market to them, and grow their revenue. We are seeking a passionate and energetic Office Manager & Executive Assistant to be

Manager, Customer Success

MongoDB
Austin
6 days ago
+50
We are looking for an experienced and ambitious people leader to help build and grow a team of Customer Success Specialists. As a Manager, you will play an integral part in the growth and success of MongoDB and our customers. You will also be responsible for designing and executing initiatives aimed at increasing our customer retention, satisfaction, and adoption of MongoDB.

Head of Partners

Volusion
Austin
6 days ago
+28
Define and execute against a partnership strategy focused on increasing product-market fit and merchant acquisition. Build a lean and high-performing business development team capable of delivering meaningful results in areas directly related to a partnership program as well as other areas such as marketing and sales. Identify and manage partnership priorities for areas such as Product and Payments. Negotiate partnership commercial agreements, financial terms, product requirements, and go-to-market strategies across digital and offline. Participate, host, and represent Volusion at various trade shows and conferences. Present Volusion’s value propositions to developers, founders, merchants and partners to address their key business needs, in order to increase Volusion’s partnership ecosystem. Create and improve partnership contracts, workflows, collateral as well as internal systems needed to scale Volusion’s partnership program to support hundreds of the industry’s best technology and channel partners. Demonstrate immediate merchant acquisition growth via quantitative and qualitative reporting.

Client Success Manager

Pinpoint
Austin
1 week ago
+31
Sell to CTO and VP of Engineering and meet with C-level and LOB executives, and other key stakeholders. Be an energetic self-starter who is proactive in holding yourself accountable to a consistent sales process. Be passionate about communicating value to senior stakeholders and figuring out creative ways to create success. Proactively contribute towards optimizing our approach towards sales development to drive ongoing improvementDelivering and communicating ROI for our clients, throughout the customer lifecycleBeing the trusted partner for the customer on use-case and product functionalityQuarterbacking experiences by various cross-functional teams at Pinpoint, on behalf of the customer

Executive Assistant

MongoDB
Austin
1 week ago
+50
In this role you will be supporting 1 SVP and 2 AVPs with an opportunity for additional responsibilities. Your day will consist of managing and prioritizing a steady stream of requests, meetings and trips, and anticipating how your Execs want these priorities to be handled. To succeed, you’ll have to balance the needs and requirements of multiple parties and be ready to pitch-in wherever necessary. You should feel comfortable interacting with high-level executives and know how and when to manage up. You know Google apps for business like the back of your hand and thrive in a fast-paced environment without getting frazzled.

DataCenter Manager, TechOps

CrowdStrike
Austin
1 week ago
+44
Overall responsibility for CrowdStrike’s production owned and leased colocation facilities in the US and EU. Specific responsibility for: Ensuring Critical Systems Reliability. Ensuring proper diversity and redundancy of power. Ensuring space planning and efficient utilization. Ensuring proper capacity planning for Datacenter Space, Power, and Cooling. Selecting, Integrating, Managing and deploying systems to gather telemetry and sensor information about the use and status of the cabinets, cages, and datacenter. Managing security for the Datacenters in conjunction with other stakeholders including the Datacenter company as well as other groups inside of CrowdStrike. Tracking assets.

Senior Incident Coordinator

Senior Network Engineer

Vulnerability Management Analyst

Manager, IT Network Engineering

Threat Response Analyst

Senior Systems Engineer - Data Services

Senior/Principal Cloud Security Consultant

Incident Response Analyst

Datacenter Logistics Coordinator

Planning Engineer

Enterprise Solutions Architect

Instructor - Professional Services

Load 9 more jobs13 jobs at CrowdStrike

Implementation & Support Analyst

Brightpearl
Austin
1 week ago
+30
We are looking for a hard working, enthusiastic individual to work in our Professional Services and implementation project team. This is a new opportunity to join a rapidly expanding company to support a global multi channel software team. You will gain first hand experience of delivering a cloud ERP solution to businesses throughout the world, working with some of the most exciting up and coming brands. There is an opportunity to gain exposure to ecommerce platforms such as Magento, Bigcommerce & Shopify as well as online marketplaces such as eBay and Amazon.

IT Support Specialist II

Khoros
Austin
1 week ago
+58
The IT team provides internal systems management and end user desktop support for a global employee base of approximately 1000 in a rapidly growing and fast-paced environment. The IT Helpdesk Administrator will work closely with other team members to grow our enterprise systems, test and implement new technologies, and provide world-class support for our end users including a highly technical group of Engineers and Developers. 

Sr Client Partner

Adobe
Austin
1 week ago
+57
Consulting Delivery Client Partners have accountability for a set of named services customers, for all activity within those customer projects, and for the strategic oversight and growth of delivery business with those customers.

Customer Experience Traffic Manager

Khoros
Austin
1 week ago
+58
The Traffic Manager is the central contact point for all deal support work that flows through the Customer Experience team. Once a request for team support has been opened in our Sales Request system the Traffic Manager will evaluate the request for completeness, timing considerations, and resources required to fulfill the request. Working with Customer Experience Team leadership and standard processes for assignment, the Traffic Manager will direct the request to team members to join the broader deal team and fulfill the request. The Traffic Manager monitors all active requests to ensure they are moving through the process and to identify and remediate blockers to completion. The Traffic Manager is also responsible for generating weekly reports of team and request status and doing ongoing analysis of team velocity and capacity. 

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