Austin Tech Jobs and Startup Jobs

11

Customer Support Specialist

RigUp
Austin
3 days ago
+16
As a Customer Support Specialist, you will be a subject-matter expert of all things RigUp. If you have a desire to help others, an interest in technology, and a passion to make the customer service experience a bit more human, this could be the right opportunity for you! You will be responsible for fielding support in-bounds and maintaining day-to-day platform operations. You will represent RigUp to our existing customers with the goal of helping build/grow relationships with users, promote the use of software adoption, and enable an efficient business.

Project Team Lead

Eden
Austin
1 week ago
+17
WHAT WE'RE BUILDING Eden is the leading platform for office management – where teams can collaborate to have all the services they need to thrive at work. Our mission is to create a better place to work, for everyone. Eden offers comprehensive services to enable our clients to make their office work like magic. Our platform provides services ranging from office cleaning and facilities maintenance to supply and snack stocking to IT support. Each

Community Support Representative

Adia
Austin
1 week ago
+23
As Adia's Community Support Representative, you will be responsible for onboarding and supporting Adia app users. You will troubleshoot user issues, walk users through the onboarding process, support them through the employment verification process, and provide a helpful environment for the Adia user community.

Customer Success Manager

RigUp
Austin
1 week ago
+16
Create RigUp champions and essential company partners across existing operator and vendor accounts. Drive customer engagement and product adoption in order to create value for our customers and reduce churn. Seek to grow the user base and transaction volume within existing accounts. Work with Account Executives to define and execute specific account plans that match the customer’s strategy and business process with the RigUp value proposition. Conduct a smooth company onboarding and help RigUp users of varied skill levels become successful users fully leveraging our platform. Take ownership of challenges and our customers' initiatives to drive further adoption of the RigUp offering. Coordinate resources throughout the customer lifecycle, including product and engineering support. Nurture and expand the company's relationship with business units, divisions and the overall enterprise. Provide product demonstrations and general support to existing users or new asset teams. Manage and track customer and transactional information in a CRM system. Practice effective, excellent communication with management, customers and support staff.

Payroll & Benefits Specialist

RigUp
Austin
2 weeks ago
+16
This role will play an integral part in managing the day to day payroll operations, employee benefit programs, and drive data integration for cross functional teams. The ideal candidate will utilize their previous experience to take full ownership of the payroll process and proactively implement process improvements in a fast growth, rapidly changing environment. This position will also be responsible for additional administrative accounting duties as assigned.

Customer Support Specialist

Eden
Austin
2 weeks ago
+17
Creatively troubleshoot and solve customer issues in a timely manner with a positive attitude Serve as the primary liaison between customers and service providers to create the perfect customer experience Advocate customer needs internally to continuously improve the customer experience Find innovative ways to enhance operations at Eden that help us better serve our customers Think creatively about how to consistently surprise and delight customer offices

Customer Engagement Specialist

RigUp
Austin
2 weeks ago
+16
RigUp is looking for a Customer Engagement Representative to join our newly-formed Community Management team. The Customer Engagement Representative will focus on building and strengthening relationships with our customer base: independent contractors in the oil and gas industry. The Community Management team partners with marketing to drive customer engagement and customer success and support to drive customer satisfaction.

Talent Operations Coordinator

RigUp
Austin
2 weeks ago
+16
We are looking for a Talent Operations Coordinator to join the RigUp team. We’re growing fast and we’re not slowing down- We’re looking for someone who is innovative and ready to get to work, someone who will constantly think of ways to improve the employee experience, someone who will match our eagerness and enthusiasm for high-impact people operations. In this role, you will be responsible for coordinating between all departments in order to ensure proper information flow and also to provide the best employee experience. You will also be responsible for handling HR and compliance related employee questions.

Technical Recruiter

RigUp
Austin
3 weeks ago
+16
We’re seeking a driven Technical Recruiter to join our Talent team. If you have a strong desire to experiment and push the boundaries of traditional recruiting, and want to accelerate your career, we’d love to hear from you. As an early member of the Technical Recruiting team, you will have the opportunity to partner with our Engineering and Product leaders to shape the tech recruitment strategy at RigUp. Our ideal candidate builds trust with engineers effortlessly, has a point of view about recruiting programs, and, most of all, sees the immense opportunity in front of RigUp to transform the world's most foundational industry through technology.

Oil & Gas Sourcer

RigUp
Austin
3 weeks ago
+16
Oil and gas professional to help source contractors and select ideal candidates to pass along to hiring managers. Assist in vendor on-boarding and management. Customer service mindset with a passion for helping others. Emphasis on data analysis and always looking for ways to improve processes. Ability to own a project from start to finish. Build and manage a business plan by keeping interactions tracked and all parties involved through the process. Work closely with Account Executives and Customer Service Managers. Meet monthly, quarterly, and annual growth goals.

Operations CEO Office - Global Role

Adia
Austin
2 months ago
+23
Your activities will include:  1) Create ad-hoc materials for clients/investors and internal colleagues 2) Participate in calls/meetings and be fully responsible for follow up activities and to track activities down to completion 3) Lead weekly team calls and monitor teams KPIs bringing relevant topics to the attention of CEO 4) Perform research assignments and other ad-hoc assignments if required 5) Hands-on role: you will coordinate directly with the CEO, make decisions and then be fully responsible for executing them

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