Austin Tech Jobs and Startup Jobs

62

Client Success Manager

DISCO
Austin
1 day ago
+39
Responsible for proactive management and risk mitigation of DISCO clients to ensure their long-term success and account expansion. Analyze business processes and client data to quantify account health and prioritize internal process changes as well as client outreach. Collaborate cross-functionally within and across the various internal functions to address client concerns and barriers.  Track critical feedback from meetings with client executives, and continuously advocate for product and process changes to improve CSAT.  Serve as the main external POC for any escalations to ensure issues are resolved quickly. Provide solutions to our clients by utilizing strong problem-solving skills with an analytical approach. Monitor trends in NPS and CSAT for assigned accounts to ensure company efforts are yielding the intended improvements in client experience.

Account Manager - Austin

Executive Assistant

Media Intake Specialist

Sales Enablement Specialist

IT Systems Administrator

Sales Engineer

Sales Enablement Specialist

Executive Assistant

Senior Sales Development Representative

Director, Client Success

Sales Development Representative

Director, Implementation

Technical Support Associate (Nights & Weekends)

Technical Support Associate

Sales Operations Analyst

Forensics Examiner

Enterprise Solutions Director

Technical Operations Analyst

Regional Sales Executive, South Central Region

Technical Support Associate (Weekend Night Shift)

Sales Development Representative

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Senior Account Executive

Khoros
Austin
2 days ago
+58
At Khoros, our passion is to help the world's best brands create customers for life. We build products we're proud of, and we're passionate about customer success.  As a Senior Account Executive, you will work with prospective Khoros customers, helping them understand the value of our solutions and platform. In this new business "sales" role, the successful candidate will understand the customer's definition of business value and be able to

Pre-Sales Strategy Consultant

Optimizely
Austin
2 days ago
+45
Company Description Optimizely is the world's leader in customer experience optimization, allowing businesses to dramatically drive up the value of their digital products, commerce and campaigns through its best in class experimentation software platform. By replacing digital guesswork with evidence-based results, Optimizely enables product and marketing professionals to accelerate innovation, lower the risk of new features, and drive up the

Associate Sales Development Representative

Khoros
Austin
2 days ago
+58
Reach out to strategic target companies to generate interest in our awesome suite of product offerings. Seriously, they're awesome! Work closely with other Sales leaders to research and develop call strategies, messaging and territory development. Learn and stay informed of the Khoros value proposition, product features and common sales objections to develop compelling conversations and handle initial discovery calls. Track and monitor your sales activities and goals in Salesforce. You want credit for all your hard work don't you?

Contact Center Manager

LegalZoom
Austin
3 days ago
We need a leader who is experienced in inspiring and providing leadership to Contact Center teams.  You will implement effective processes and technologies to achieve friendly and knowledgeable product support, customer retention, employee satisfaction, and financial goals. You will also provide supervision to our team of Account Representatives and support the maintenance of accurate documentation to ensure quality customer service throughout the organization. This will include the team’s quality phone support, email, effective problem escalations, appropriate documentation, revenue generation, and partner opt-in rate. You must be able to work a variety of shifts as needed and be on-call for the center.  The ideal candidate will have highly effective skills in communication as well as a proven track record in problem-solving, team building, call center operations, and technical management.

Customer Success Manager, Education Segment

Adobe
Austin
3 days ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Director, Customer Care

FloSports
Austin
4 days ago
+30
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Senior Copywriter

Bestow
Austin
4 days ago
+29
We’re looking for a writer’s writer. A curious storyteller. Both conceptual and tactical. A thinker who sweats the small stuff. A person who finds themselves shouting at the TV news or a bus bench ad, “C’mon, words actually mean things.” Someone who knows the big idea is the Whole. Darn. Thing. And the medium is just a set of specs. We’re building a brand from the ground up, after all. 

Renewal Account Manager

Khoros
Austin
4 days ago
+58
The Renewal Account Manager will be responsible for driving account renewals in advance of their contract end date and executing all renewal back-end work in a timely manner for North America managed accounts. This requires the ability to work with Sales, Customer Success Management and other functions that support customers in order to maximize the opportunity within strategic customer accounts. At Khoros, the Renewals function is a critical element of our growth plan and a strategic focus of the executive team. This position is a tremendous opportunity to make a significant, direct impact on the success of Khoros' business objectives. 

Inventory Assistant (Part-Time)

FloSports
Austin
4 days ago
+30
Maintain and update inventory records, to include accurate quantities and equipment condition. Develop and implement efficient inventory management procedures. Do pre and post event inventory evaluations, reporting any discrepancies and investigating issues, when applicable . Actively manage stock to meet business needs to include writing off/replacing any unusable equipment. Assisting in other duties, as assigned.

Solution Architect, AEM

Adobe
Austin
5 days ago
+57
As a Solution Architect, you will partner with Adobe sales teams during the sales cycle to conduct customer discovery, scope out a roadmap of consulting services, and present your proposal to the customer. This involves maintaining a keen understanding of the Adobe product strategy, consulting offerings, and sales pipeline to identify opportunities where Adobe Consulting can bring significant business value to our customers (such as increased revenue, improved customer experience, and reduced marketing spend).

Customer Experience Consultant

Khoros
Austin
5 days ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Customer Service Representative (Part-Time Role)

FloSports
Austin
1 week ago
+30
FloSports is seeking to hire a part-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Director of NOC

FloSports
Austin
1 week ago
+30
FloSports is seeking a Director of NOC to lead our 24/7 technical network operations team. Our NOC team is critical in providing an exceptional customer experience as they are focused on providing the reliable and stable operation of all our live feeds. This position will provide day to day guidance to the NOC team while also working to improve system uptime through process improvements, training, change and incident management, and network automation. Significant commitment during weekends is required (proportional time off during the week will be given to compensate for time spent during weekends). This position is based in Austin, Texas. 

Executive Assistant- Product Operations

FloSports
Austin
1 week ago
+30
FloSports is looking for an Executive Assistant – Product Operations, who will report directly to the Chief Product Officer. This role will facilitate the smooth operation of both the Product Management and Engineering departments. The core responsibilities will include both entry level project management and administration assistance for senior members of the team with the goal of fostering a healthy and productive culture. 

Part-Time Commercial Specialist- Broadcast Media

FloSports
Austin
1 week ago
+30
FloSports is looking to hire a part-time Commercial Specialist, which is the perfect opportunity for someone looking to build a career within a top notch broadcast media company. As a commercial specialist, you will learn our business from the ground up and plan a critical role in providing our customers an exceptional experience. The ideal candidate will thrive in a fast-paced environment, will be motivated to provide a great event experience for our customers and will have strong attention to detail.

Customer Service Representative (Full-Time)

FloSports
Austin
1 week ago
+30
FloSports is seeking to hire a full-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Content Creator- Varsity TV and FloCheer

FloSports
Austin
1 week ago
+30
Create impactful and high-quality web content, both written and video, from the idea phase to publishing. Spotlight the top athletes and personalities in your sport with interesting stories. You'll travel around the world to create amazing coverage of live events. You'll interview the coaches and athletes, write compelling recaps and feature the biggest stories of each event. You will work with your team in content creation meetings, brainstorming to come up with content strategies that will grow and engage the community and constantly improve by eliciting and listening to feedback from your audience. You will be capable of handling multiple content projects at once because you're a multi-tasking machine. You can be relied on. You'll be a news hound, staying on top of every story and news item unfolding in cheer and dance to ensure you provide comprehensive coverage to your readers. You'll make sure the content you create is in line with our unique voice and brand guidelines. You'll be a social media influencer. And you'll help find other big social media gurus who can help promote your content around the world.

Video Content Creator

FloSports
Austin
1 week ago
+30
The ideal candidate is a rare breed: a creative storyteller who can make compelling video content on a variety of subjects in multiple formats – web series, sketches, highlights, and athlete features. The ability to multitask, hit deadlines, and surprise our audience with fresh, innovative content is a must. 

Associate Producer

FloSports
Austin
1 week ago
+30
Take ownership of delivery of live streams. Detailed planning of assigned events. Continual development of skills in the video production area. Drive improvements in production quality. Engage as part of the production team on various live shows. Identify opportunities for improvement.

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