Austin Tech Jobs and Startup Jobs

42

Senior Support Engineer

SailPoint
Austin
5 hours ago
+18
Provide technical support to SailPoint customers and field personnel via multiple channels, including: telephone, email, WebEx and GoToMeeting. Troubleshoot and resolve technical problems reported by our customers. Escalate complex issues to Level 2 Support in a timely manner with appropriate details captured Document problem solutions in company knowledge base. Interface with Sales, Marketing, and Engineering to improve product service, design, and quality. Present technical concepts in a clear manner. Meticulously document case progress and technical details throughout the support case lifecycle. Provide 24x7 on-call support via rotation schedule. Participate in recurring support review meetings, presenting challenging cases and new ideas to the support team. Impress our customers with your empathy, responsiveness, technical ability and attention to detail.

Sales Development Representative

ScaleFactor
Austin
6 hours ago
+11
ScaleFactor, a fast growing tech startup in Austin, TX is looking for three stellar Sales Development Representatives to add to our dynamic Sales Team in Q3 2019! If you love the fast-pace and high energy of the Austin start-up scene, have a background selling to small businesses, can present value to business owners and key executives, our Sales Development Representative position at ScaleFactor may be a great fit for you!. Come join a winning culture and a team that's been voted Austin's Best Place to Work & finalist in Austin's Coolest Companies Competition.

Customer Success Manager

Cloudflare
Austin
11 hours ago
+21
You will be responsible for for ensuring the success of Cloudflare’s Enterprise customers and managing all of their post-sale experiences. You will bring strong relationship-building experience, product knowledge, organizational skills, as well as a high degree of empathy to ensure the customer’s satisfaction with Cloudflare’s services. You will maintain a deep understanding of our solutions and present to customers about the most relevant features/functionality for their specific business needs. You are ultimately responsible for the retention of your book of business; this is driven through demonstrating the value the products and services provide to the customer’s business via quarterly reviews.

Technical Support Engineer - Spanish Speaking

Enterprise Account Executive

Business Development Representative

Account Executive

IT Technical Billing Lead

IT Operations Engineer - Linux

Team Lead, Customer Success Manager

IT Procurement Specialist

IT Billing Applications Manager

IT Support Technician

Load 7 more jobs11 jobs at Cloudflare

Senior Customer Solutions Engineer

Duo Security
Austin
1 day ago
+13
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements. You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO). You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support.

Manager, Customer Success

Sales Engineer, Mid Market

SE Channel Partner

Sales Systems Specialist

Load 1 more jobs5 jobs at Duo Security

Inside Sales Consultant to join our rocket ship!!

ePayPolicy
Austin
3 days ago
About Us ePayPolicy is looking for an Inside Sales Representative to help us reach that next level. We provide an online payment solution for commercial insurance agencies and MGAs (commercial insurance brokers) that our customers love and rave about. As a part of our continuing growth, we’ve picked up key industry endorsements with more on the way. We currently have over 1,500 clients across the country.  It’s an exciting time for our company

VP of Customer Success

Juniper Square
Austin
3 days ago
Juniper Square is looking for a dynamic and hands-on customer success leader who can take our best-in-class, 80+ NPS, 11-person customer success team to the next level. We are on a rocketship trajectory and we need you to add fuel to the fire. You’ll report directly to the CEO and be responsible for doubling your team this year while also helping us move beyond a generalist customer success manager model to a team with a range of specializations that achieve functional excellence. You’ll establish key teams like support, training, content, and professional services, all while ensuring we grow revenue in existing accounts and sustain our high levels of customer engagement, retention and satisfaction.

Real Estate Transaction Advisor @ Bungalo

Amherst
Austin
3 days ago
+15
As a Real Estate Transaction Advisor, you are a licensed real estate agent with a passion for helping clients transact and close on the right home. You are a Real Estate expert that wants to see deals through to the end. You are organized and diligent about your follow up and know how important it is to deliver an amazing customer experience. This is an opportunity to work in a new role with a high volume of transactions and no lead generation. Instead, the focus is completely on facilitating touring and ensuring a smooth process for buyers agents from offer submission through close. Your passion for building trusted relationships with clients and knowledge of the buying process will make you successful. The perfect fit for this role is someone that is organized, helpful, empathetic, knowledgeable about residential real estate, and comfortable with technology.

Network Engineer

CLEAR
Austin
3 days ago
As the Network Engineer, you will be responsible for implementation, administration, analysis, maintenance, and reporting. Reporting to the Network Operations Manager, you will apply solid technical and problem solving skills to deliver a robust, highly available, and scalable network infrastructure.

Integrated Operations Center Manager

CLEAR
Austin
3 days ago
Leading a team that will analyze, triage, resolve, and escalate production/security issues as the first point of contact for the Clear platform and its partners. Reviewing and improving incident triage and escalation policies and procedures. Communicating with internal business teams to ensure a high level of service availability is maintained for our platform. Partnering with the Site Reliability Engineering team to improve the effectiveness of our monitoring and alerting platform. Ensuring that external and internal SLAs are met. Prioritizing incident,security and site operations project backlogs. Working cross-functionally with Infrastructure, Security and Engineering teams on long term projects. Working with Engineering, Site Reliability Engineering, Security Engineering,and Infrastructure Engineers in generating new runbook procedures. Coordinating day to day operations of a 24x7 team including team handoffs, scheduling, vacation, and sick-day coverage. Mentoring the career and technical growth of IOC team members.

Cloud Support Engineer, IdentityNow

SailPoint
Austin
3 days ago
+18
The Cloud Support Engineer is part of our Services Support team and plays an important role in post implementation support of SailPoint’s Identity as a Service offering, IdentityNow.  You will be working directly with our customers and implementation partners to identify the cause of any post-deployment Out-Of-The-Box issues and works with the larger team to help resolve them to ensure the success of the customer and the highest customer satisfaction.  

Senior Account Executive (Cybersecurity Enterprise…

NSS Labs
Austin
4 days ago
+32
ENTERPRISE Sales is responsible for owning the relationship and overall engagement with leading security product vendors across the cybersecurity solution categories covered by NSS Labs group testing. The role entails both generating (demand generation) new vendor engagements and cultivating (expanding) existing relationships.  Success in the role requires the ability to appropriately balance time and effort between long term account expansion initiatives and shorter term quota attainment.  The role will report fo the VP of Vendor Sales.

Technical Account Manager

Rapid7
Austin
4 days ago
+24
Rapid7 is looking for a self-starting, action-oriented, and highly motivated Technical Account Manager to join our team. The team’s mission is to ensure our customers realize the full business value from their vulnerability management program. As a Technical Account Manager (TAM), you will be responsible for managing the technical relationship between Rapid7 and its large enterprise and federal customers. As a trusted advisor, the TAM will manage the technical success of these customers by leveraging their strong technical and product knowledge to guide customers in the successful deployment and use of Rapid7 products within their respective organizations. By maintaining a long-term relationship with their customers, a TAM gains an understanding of their customers' IT organizations' impact on overall business, their security goals, and their pain points — which is used by the TAM to create an account plan ensuring their customers' operational success with Rapid7 products.Successful candidates will have an excellent technical and security software foundation, as well as account management experience.

Senior Account Executive (Cybersecurity)

NSS Labs
Austin
4 days ago
+32
Vendor Relations is responsible for owning the relationship and overall engagement with leading security product vendors across the cybersecurity solution categories covered by NSS Labs group testing. The role entails both generating (demand generation) new vendor engagements and cultivating (expanding) existing relationships.  Success in the role requires the ability to appropriately balance time and effort between long term account expansion initiatives and shorter term quota attainment.  The role will report fo the VP of Vendor Sales.

Sales Engineer - SaaS Identity

SailPoint
Austin
4 days ago
+18
The Sales Engineer must be able to articulate technology and product positioning to both business and technical users.  In addition, the individual must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. The candidate must be able to establish and maintain strong relationships throughout the sales cycle.

Remote - Enterprise Sr. Regional Account Executive

Suplari
Austin
4 days ago
+23
Our mission at Suplari is to shine the light on intelligence so that companies can invest in growth, innovation and their people. Suplari’s software leverages machine learning and AI technologies to deliver actionable insights from` a company’s spend and procurement data and easily visualizes these tailored recommendations and data trends in a user-friendly interface with no coding required. Customers realize hard dollar cost savings and

Incident Response Analyst

CLEAR
Austin
6 days ago
Investigate, analyze, contain, and report IT security incidents in accordance with the incident response plan. Be a part of the incident response on-call rotation, which may include weekends and holidays. Create documentation and contribute to process build out for incident response. Help enhance and mature incident response practices. Work with and assist employees with security questions or escalations. Perform network/system forensic investigations. Learn and cross train in all CLEAR technologies. Conduct internal and external security audits. Recommend and install appropriate tools and countermeasures. Define, implement and maintain corporate security policies. Work with key business leaders to help identify critical assets and their protection.

Executive Assistant to the CEO

ScaleFactor
Austin
6 days ago
+11
I’m seeking an emotionally intelligent, highly energetic, positive individual who loves life and is just as excited to take on the world as I am. If you leap out of your bed every morning doing cartwheels, consider yourself as tenacious, unflappable, and motivated with a sheer grit to be at the top of your game, you may be the right fit. If this sounds like it might be for you, please keep reading.

Desktop Support Associate

SailPoint
Austin
1 week ago
+18
Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware. Install and configure new equipment, particularly laptop and desktop computers. Assist with administering new and existing systems and software. Document processes and take inventory of systems. Recommends hardware and software solutions, including new acquisitions and upgrades. Communicates highly technical information to both technical and nontechnical personnel. May participate in development of information technology and infrastructure projects.

Enterprise Account Executive

Liveoak Technologies, Inc.
Austin
1 week ago
The Liveoak team is looking for a high-performing, software sales professional to grow our Enterprise client base. This position reports to the Head of Sales and will work closely with company Executives, Business Development and Marketing to execute our customer-facing strategies. The successful candidate should be a highly motivated strategic seller, detail-oriented self starter, and comfortable with an early stage company culture. This person

Executive Assistant (C-Suite)

Amherst
Austin
1 week ago
+15
Amherst is looking for an Executive Assistant to join our fast-paced team in Austin, TX. The Executive/Administrative Assistant will provide executive level support to the President of Amherst Residential, and Chief of Staff under our Amherst Residential division, a subsidiary of Amherst Holdings based in Austin, TX. This Executive Assistant should have experience supporting C-Level Executives, be technically savvy, and possess a strong track record of success. The hybrid nature of this role requires advanced administrative, organizational and communication skills. The EA must be highly professional, polished, energetic, and have a positive attitude as they provide assistance to senior executives and clients.

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