Austin Tech Jobs and Startup Jobs

3

Manager, Customer Success

AlertMedia
Austin
1 week ago
+16
Develop strategic plans to achieve target renewal goals, identify/minimize customer churn, and support the Customer Success Team in achieving company goals. Build strong relationships with our customers, acting as Executive Support for key customers. Scale and manage a team of CSM Leaders. Act as Executive Support for key customers. Work with CSMs to identify renewal risk and collaborate with internal teams to remediate and ensure a successful renewal. Influence future lifetime value through higher product adoption, customer satisfaction and overall health scores. Establish system for tracking metrics and operational cadence of reviewing with the team. Train new CSMs and enhance the training process and materials. Partner with Marketing to build out our customer reference program. Provide quick and responsive ongoing technical and administrative support to our clients.

Account Executive

AlertMedia
Austin
1 week ago
+16
AlertMedia's Account Executives are responsible for successfully selling the AlertMedia software platform over the phone and via web demonstration to organizations across a wide variety of industries that have an audience of 100+ people up to thousands of people. As one of the most exciting new companies in Austin, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth.

Sales Manager

AlertMedia
Austin
1 week ago
+16
The Sales Manager will bring leadership, mentorship, and teaching-by-example to their team of Account Executives (AEs) in our consultative, conversational sales environment. We have a group of talented AEs selling our communication software to companies of all size, across all industries, all over the world.  The Sales Manager will assist the AEs with improving their prospecting, discovery, demo, and closing tactics to meet and exceed their sales goals. As one of the most exciting start-up companies in Austin, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth.

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