Austin Tech Jobs and Startup Jobs

122

Director of Relationship Management

A Cloud Guru
Austin
5 hours ago
+16
The Director of Relationship Management will lead a team of frontline Managers and individual Relationship Managers across their client portfolios to ensure all A Cloud Guru customers achieve success in their partnership with ACG, while having a best-in-class experience. The Relationship Management team functions as main points of contact for all A Cloud Guru customers to lead them through their full customer lifecycle, including the product delivery, on-boarding, support, and growth phases of their time with A Cloud Guru. The ultimate goal is to ensure a world class client experience, leading to increased retention and growth from all clients. The Relationship Management team also functions as internal advocates for our clients, providing ongoing feedback to ACG internal teams, helping to drive iterative learnings and improvements across the company.

Customer Success Manager

AlertMedia
Austin
5 hours ago
+16
Customer Success Managers take ownership of AlertMedia’s customer relationships which we value above all else. The right candidate will be determined to achieve effective training and on-boarding as well as the highest possible satisfaction rates across the accounts they manage. They will approach each relationship with a “partnership” mentality, and make sure customer needs are always met and problems are always solved quickly.

Customer Success Manager

Shogun Enterprises Inc.
Austin
9 hours ago
About the Role: Are you the friendliest person you know? Do you like to solve problems, collaborate with teams, and ensure customers have an amazing experience? If so, then you are the person we are looking for to be the CSM for Hearth! About Us: We are an exciting and rapidly growing fintech company specializing in the home improvement loan sector, supported by 8VC, Founders Fund, and other prominent leaders in Silicon Valley. Our SaaS

Senior Copywriter & Content Manager

A Cloud Guru
Austin
9 hours ago
+16
As our Senior Copywriter, you will produce both short term and long term content with a focus on wit and humor to match our brand and bring even more creativity to A Cloud Guru! We have a ‘teach it to you like your 5’ simplicity and witty personality – both of which need to come across in all marketing touch points!

Manager of Customer Success

A Cloud Guru
Austin
9 hours ago
+16
As a Senior Customer Success Manager you'll build the Customer Success team and that own the post-sale customer relationship for our B2B business. You'll be responsible for engaging with key stakeholders post-sales, to drive customer on-boarding, adoption, satisfaction and to ensure retention. Your team will be the voice of the customer and advocate internally to improve every aspect of the B2B customer experience. You'll work closely with our Customer Support, Engineering and Product team to maintain a deep understanding of product offerings.

Senior Customer Success Manager

A Cloud Guru
Austin
9 hours ago
+16
A Cloud Guru is a world leading provider of online education. We focus on providing high-quality, affordable and engaging on-demand video courses to hundreds of thousands of technology professionals. We help our students learn new skills, gain valuable industry certifications, and excel in their careers It’s an exciting time at A Cloud Guru - we’ve taught over 700,000 students since our inception 3 years ago; received US venture capital funding

Product Support Engineer

Procore Technologies
Austin
10 hours ago
+20
As a Product Support Engineer, you'll lead Support Representatives towards technical excellence by providing Procore product updates and training. Additionally, you’ll work with Procore’s Support and R&D teams to assure the customer's voice is always heard by identifying product trends and surfacing bug tickets. Other key elements include: troubleshooting difficult support cases, identifying support development areas, understanding R&D structure and process, and being a positive influence on the floor.

Facilities Manager

Tecovas
Austin
10 hours ago
Tecovas is growing, and we’re looking to bring on our first Facilities Manager for our HQ in Austin, Texas! We are looking for someone with a fantastic attitude who strives to make Tecovas a great place to work everyday. In this role you will constantly seek ways to improve processes, procedures and the office environment. You’ll also be very impactful as a culture cultivator, driving camaraderie through various in-office initiatives.

Content Marketer & Writer

ShipStation
Austin
10 hours ago
ShipStation is looking for a prolific wordsmith and talented content creator. A successful content marketer and writer will write and produce various projects (including blog) regularly, to expand our company’s digital footprint, awareness, subscribers, and leads. This role requires a high level of creativity, a dedication to metrics and reporting, and project management skills. This role will also manage our PR channels and must be detail oriented and well organized. You will be a primary point of contact for all things “words” for content and prove your genius through data.

Technical Writer

ClearDATA
Austin
11 hours ago
+27
The ideal candidate will have experience managing and drafting document requirements and working with subject matter experts on breaking down and mapping software and/or service processes. We are looking for people that want to always be doing more and learning more and are willing to work to make it happen. Come and help us build the healthcare cloud of the future.

IT Support Specialist

Kendra Scott
Austin
12 hours ago
+11
IT SUPPORT SPECIALIST– HOME OFFICE – AUSTIN, TX About Kendra Scott: We are a fun, talented and driven team dedicated to providing our customers with gorgeous products and a WOW! experience. Family, fashion and philanthropy are at the core of our company and though we move at a very fast pace, we are committed to maintaining a family-oriented work environment and giving back to our community. A passion for great design, dedication to innovation

Global Social Media Editorial Manager

HomeAway
Austin
12 hours ago
+28
HomeAway, an Expedia Group brand is hiring for a Global Social Media Editorial Manager. In this role, you will oversee the global editorial planning, creative production management, review and content performance for the social media channel. This will include creation and testing of a wide variety of content and formats from Instagram videos and Facebook carousels to translation of brand campaign collateral into compelling social media content pieces. You will work closely with the global social media team and our internal creative agency to scale our content efforts, inform how we leverage content across regions, and help us adopt new and innovative ways to tell stories on social channels. Reporting to the Senior Manager of Social Media, you will collaborate as part of the social media leadership team to help streamline, and bring cohesion, to global social media content planning, production and execution.

Product Support Representative, IPM

Senior Customer Solutions Engineer

Duo Security
Austin
20 hours ago
+13
As a Senior Customer Solutions Engineer, you will partner with our Customer Success Managers to drive time-to-value for Duo’s strategic Enterprise customers, specifically by leading technical onboarding engagements. You will provide architectural guidance and best practices that translate business objectives and requirements into specific recommended configurations, and identify/troubleshoot potential deployment blockers. You must be a strong communicator who comfortably adapts to various customer situations and audiences (from IT administrator to CISO). You should have relevant experience and background in roles that require direct technical customer interaction, such as Professional Services, Solutions Engineering, or Technical Support.

Account Development Representative, Outbound

Solutions Engineer, SLED

Senior Customer Success Manager

Marketplace Manager

Spreetail
Austin
20 hours ago
+19
As a member of our Channel Team, you will play a critical role in Spreetail's incredible e-commerce growth. You will have the opportunity to work with some of the largest and fastest growing companies in the US. You could manage Spreetail's business with Amazon, Walmart, eBay, Wish, Google and several others.

Sr. Marketplace Manager

Office Coordinator

Customer Retention Manager

Technical Support Engineer

Tenfold
Austin
20 hours ago
+16
As a Support Engineer team member, you will provide world-class support to our customers over the phone, via support tickets and/or through our live chat system. We have 1st (9 am to 5 pm Central), 2nd (5 pm to 1 am Central) and 3rd (1 am to 9 am Central) shifts available.

Client Success Analyst

Iodine Software
Austin
1 day ago
+11
We are seeking a Client Success Analyst to join our Professional Services team and help take Iodine to the next level by providing best-in-class service. This is a high visibility role, and your success will depend on building strong long-term relationships with our clients, proactively identifying issues and driving resolution, and fostering communication with users and stakeholders along the way.

Customer Success Manager

Square Root
Austin
1 day ago
+17
Tackle client integration + configuration of our products, training, project planning, contract management, and software delivery. Build strong relationships with our customers and gain a deep understanding of their industry and business strategy. Help our customers understand the full potential of our platform through upsells and ensure the success of renewals, which are the driving force of our business. Collaborate with teams from across Square Root to find the root cause of and creative solutions to real business problems. Be the voice of the customer, essential to project success and helping our customers reach their goals!

Patent Illustrator

LegalZoom
Austin
1 day ago
We are currently seeking a highly motivated candidate to join our growing Intellectual Property team. The Patent Illustrator will use their mechanical and drafting knowledge/skills to prepare Patent application drawings using CAD software for submission to the United States Patent and Trademark Office (USPTO).  What you’ll do: Responsible for creating Patent drawings using various computer programs (AutoCad and SpaceClaim) that meet the

IT Change Management Analyst

Blackbaud
Austin
1 day ago
+38
The IT Change Management Analyst plays a vital role within the Research, Delivery, and Operations organization reinforcing best practices while mitigating risks of introducing new technology services. As part of the Change Management Team you will ensure changes are appropriately and accurately logged, reviewed and approved, while maintaining and enforcing the processes and procedures that govern ITSM Change Management.  The Change Manager will interact with and drive communication and planning across Leadership, Project, Business, Compliance and Technical teams.

Procurement Specialist / Buyer

Paradromics
Austin
1 day ago
We are looking for an extraordinary, can-do person who will be a good steward of our resources and we can rely on to help us establish trace-ability of our products.  If you are interested in helping the team solve one of the most challenging technological problems of our generation, you thrive in a fast-pace environment, and want to be surrounded by a team of brilliant scientists, engineers, and all around hard workers, then Paradromics may be

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