Austin Tech Jobs and Startup Jobs

137

Customer Success Manager

Jolly
Austin
1 day ago
We're hiring a Customer Success Manager Create and operate a system that ensures users of Jolly 1) understand the ways Jolly solves their immediate problems, 2) begin using and getting value from Jolly, and 3) return consistently to get value from Jolly on an ongoing basis.  About Jolly Our mission is to end the exploitation era of the gig economy. Jolly is a professional social network for the gig economy, where freelancers and businesses

Risk & Compliance Analyst

Bright Health
Austin
1 day ago
+28
Working as part of the information security team within the technology office at Bright Health, the Risk & Compliance Analyst will report directly to the Director of Information Security and will be responsible for leading the day to day IT compliance, data governance, and IT risk management functions. The role will include primary responsibility for defining, creating, and managing IT and organizational policies and standards in support of legal and regulatory compliance needs as well as general IT and organizational information security practices.

Real Estate Agent Assistant

REX
Austin
1 day ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally.  Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses.

Customer Success Specialist

REX
Austin
1 day ago
+29
Build relationships, generate excitement, and share REX’s value proposition with prospective customers. Respond to and convert inbound leads, which include phone calls and written inquiries (e.g. chat, email); collaborate with team members to ensure phone shifts are covered. Partner with the sales team to secure new customer appointments, generate sales activity reports, coordinate transactions, and prepare agreements. Comply with REX policy and all state/legal statutes.

Associate Real Estate Listing Agent

REX
Austin
1 day ago
+29
Build relationships and generate excitement about REX with existing customers. Provide exceptional support to current sellers by anticipating their needs, monitoring home sale activity, and ensuring marketing is performing optimally . Assist the Listing Agent with listing duties such as preparing addendums and agreements, reviewing pricing and comps, and ensuring the escrow-dependent tasks are completed timely for a successful close. Serve as the company's liaison with all of the parties (lenders, appraisers, inspectors, etc.) involved in the sales transaction. Document tracking for large volume of real estate transactions. Manage projects to get a home listing live on REX’s website, which includes creating content, submitting vendor work orders, and scheduling showings and open houses. Host showings and open houses as needed. Comply with REX policy and all state/legal statutes.

Client Success Manager

DISCO
Austin
2 days ago
+39
Responsible for proactive management and risk mitigation of DISCO clients to ensure their long-term success and account expansion. Analyze business processes and client data to quantify account health and prioritize internal process changes as well as client outreach. Collaborate cross-functionally within and across the various internal functions to address client concerns and barriers.  Track critical feedback from meetings with client executives, and continuously advocate for product and process changes to improve CSAT.  Serve as the main external POC for any escalations to ensure issues are resolved quickly. Provide solutions to our clients by utilizing strong problem-solving skills with an analytical approach. Monitor trends in NPS and CSAT for assigned accounts to ensure company efforts are yielding the intended improvements in client experience.

Executive Assistant

Media Intake Specialist

IT Systems Administrator

Executive Assistant

Director, Client Success

Technical Support Associate (Nights & Weekends)

Technical Support Associate

Forensics Examiner

Enterprise Solutions Director

Technical Operations Analyst

Technical Support Associate (Weekend Night Shift)

Load 8 more jobs12 jobs at DISCO

Technical Operations Analyst (Customer L2-L3 Suppo…

SecureLink
Austin
2 days ago
+35
Who We Are Astronauts needed for a mission. At the risk of sounding immodest, SecureLink may be the coolest company you've never heard of. After 14 years in business, we announced a strategic investment from Vista Equity Partners in 2017. Vista is the leading technology investment firm focusing exclusively on software, data, and technology-enabled companies. With our partners, existing customers, products and people, we are excited to launch the

Senior Copywriter

Shipwell
Austin
2 days ago
+37
Senior Copywriter Shipwell is fundamentally changing the logistics industry and breaking the mold for how supply chains have operated for centuries. We work with thousands of shippers, suppliers, 3PLs, and carriers and created the first truly connected digital platform in logistics that provides real-time visibility, automation, and bullet-proof APIs. We build industry-leading connectivity solutions in the cloud using modern architecture for a

Instructional Writer

Aceable
Austin
3 days ago
+39
THE ROLE We’re not looking for any ninjas, gurus, or rock stars; we’re looking for an Instructional Writer. Join us in creating the content in our digital courses that will empower our students to achieve their next life goal. If you’re a sharp writer who loves finding ways to impact students through content (e.g., writing in the voice of a snarky robot), then Aceable may be the place for you! About Aceable We are a well-funded, market-leading

Contract Representative - National Accounts

Bright Health
Austin
3 days ago
+28
ABOUT THIS ROLE Our Network team is responsible for partnering with our provider partners to turn local provider networks into market leading integrated delivery systems. As our Contract Representative – National Accounts, you will collaborate with parts of our Network Development team in order to better support and service our portfolio of national provider partners. You will work closely with Network Development leadership to manage the flow

Customer Success Representative

OutboundEngine
Austin
3 days ago
+27
As a Customer Success Representative at OutboundEngine your day will be dedicated to helping our customers grow their individual businesses how they want. OE’s Customer Success Representatives spend most of their day interacting with customers at different points in the customer life cycle, predominantly via phone and email. You will have an impact on the businesses of our customers, the lives of your coworkers, and the bottom line of the company every day, in every interaction. 

Contact Center Manager

LegalZoom
Austin
3 days ago
We need a leader who is experienced in inspiring and providing leadership to Contact Center teams.  You will implement effective processes and technologies to achieve friendly and knowledgeable product support, customer retention, employee satisfaction, and financial goals. You will also provide supervision to our team of Account Representatives and support the maintenance of accurate documentation to ensure quality customer service throughout the organization. This will include the team’s quality phone support, email, effective problem escalations, appropriate documentation, revenue generation, and partner opt-in rate. You must be able to work a variety of shifts as needed and be on-call for the center.  The ideal candidate will have highly effective skills in communication as well as a proven track record in problem-solving, team building, call center operations, and technical management.

Claims Concierge

Hippo Insurance
Austin
4 days ago
+30
At Hippo we are committed to going above and beyond the industry standard when it comes to customer service. The Claims Concierge is a vital part of that mission. This person will be an advocate to our customer throughout the lifecycle of their claim. They are centerstage when it comes to answering questions and coordinating with our team of Property Adjusters. The Claims Concierge listens to our customers needs and makes sure the claims process with Hippo is as painless as possible for them. They are also responsible for providing the business with feedback from our customers to continue to drive process improvements. 

Claims Coordinator

Hippo Insurance
Austin
4 days ago
+30
Answering phone calls from customers regarding their claims. Directing claims phone calls to the appropriate staff member. Taking first reports of loss from our customers. Compiling claims related reports. Checking mail. Scanning documents. Special claims department projects including data entry, department efficiency and quality assurance.  

Customer Success Manager, Education Segment

Adobe
Austin
4 days ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Contract Office and Experience Coordinator

BigCommerce
Austin
4 days ago
+24
Manage the office reception area including opening the office on time daily, welcoming visitors personally and demonstrating a positive attitude at all times. Support workstation & office moves and manage security badges. Maintain & order business supplies as well as manage lunch & snack vendors. Walk the office throughout the day straightening up as needed. Perform mail support - send / receive / distribute mail. Escalate maintenance issues for resolution. Ensure empty desks are set up for visitors and marked accordingly. Support office safety program.

Proposal Writer

RFP Writer

Product Support Engineer

Manager, Education Services

Technical Support Representative

Load 2 more jobs6 jobs at BigCommerce

Systems Engineer - Hardware Validation

Cloudflare
Austin
4 days ago
+42
We are looking for a talented systems engineer to be part of our new Austin office. Come be part of the founding team in our new Austin digs and work with a group of passionate, talented engineers that will be creating innovative infrastructure that touch 10% of web requests each day. The amount of request being processed is massive and we utilize all the latest technology to ensure its scalability and availability. We’re a team that aims higher! Check out what we did with ARM, and one of our new compute products we launched on our edge platform

Systems Engineer - Infrastructure Hardware Tools

Team Lead, Customer Success Manager

Senior Network Engineer

IT Business Systems Manager

Customer Success Manager

Manager, Business Systems

Load 3 more jobs7 jobs at Cloudflare

Staff Systems Analyst

realtor.com
Austin
4 days ago
+14
Staff Systems Analysts assist the development team by using their data and analytical skills to improve customer experience and product performance. Staff Systems Analysts triage and troubleshoot data inconsistencies across our products, perform manual data fixes, and consult with development stakeholders to build reporting and key metrics.

Systems Analyst

Sr. Director- Strategy & Operations

Senior Systems Analyst

Data Support Engineer

Data Support Engineer

Customer Service Representative

Consumer Success Representative - Spanish Bilingual

Consumer Success Representative

Client Success Representative

Consumer Success Manager

Call Center Representative

Load 8 more jobs12 jobs at realtor.com

Delivery Driver

Tso Chinese Delivery
Austin
4 days ago
🤓Do you love Technology? 🙋‍♀️ 🤓Do you love Chinese Food? 🙋‍♀️ Join Austin's most exciting food-tech delivery startup, Tso Chinese Delivery! We are currently seeking drivers to deliver delicious Chinese food using OUR COMPANY CARS! "Being a driver for Tso is one of the best delivery driver jobs you can get. They provide all the tools you need to be a successful driver including a company car. All gas and car maintenance is covered by the

Dispatch

Dropoff, Inc.
Austin
5 days ago
+16
Company Overview Dropoff provides reliable same-day delivery to enable businesses to meet rising customer expectations. Our sophisticated logistics platform allows enterprise businesses to gain visibility into their deliveries, equipping them to improve customer experience and streamline operations. National leaders in healthcare, retail and industrial partner with Dropoff to fulfill customer needs using our professional drivers and proactive

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