Austin Tech Jobs and Startup Jobs

47

VP IT & Infrastructure Services

Arrive Logistics
Austin
12 hours ago
+49
As the Vice President Information Technologies and Infrastructure Services (“VP IT”), you will have primary responsibility for leading the company’s understanding, adoption and management of infrastructure technologies. In this role, you will report directly to the Chief Financial Officer and will manage a team of 10 to 15 employees. You will also be an active member of Arrive's senior leadership team!

Journalist- DirtonDirt.com

FloSports
Austin
13 hours ago
+35
FloSport's DirtonDirt.com is seeking a dynamic full-time journalist with an enthusiasm for dirt racing and creative ideas for innovative online news coverage. The successful candidate will thrive amid deadline-driven and enterprise-worthy coverage that will provide fresh content for Dirt Late Model's most vibrant website. This person will write stories, edit written content and photos, and manage news presentations and eventually grow into a managing editor, who will assign coverage and oversee all website editorial content. We are open to remote candidates for this role.

Facilities Technician

Arrive Logistics
Austin
15 hours ago
+49
As our Facilities Technician, you will be Arrive’s jack-of-all-trades. From setting up PCs to troubleshooting the alarm system, you’ll be the go-to person across the company to execute important manual tasks. This position will provide support and problem solving to help resolve any onsite issues and problems that have been identified by the People Operations Department. 

Customer Success Manager

Evernote
Austin
1 day ago
+35
Account management – Maintain direct relationships with Evernote’s B2B customers. Ensure our customers have the right knowledge to use Evernote to its fullest capabilities. This entails scheduling and conducting product demos, gaining insight into customer use case(s), and providing custom trainings as required. Account Growth – Seek opportunities to grow adoption within the accounts you lead. Work with the administrators and key executives in the customer organization by providing solutions that are customized to the needs of those key stakeholders. On-boarding – Take the lead by on-boarding new customers onto Evernote’s platform. This will require cross-functional coordination with the Evernote Sales team to ascertain use cases and develop custom programs to ensure a smooth launch. Advocacy – As the main point of contact for the customer, advocate on our customer’s behalf. This includes partnering with cross-functional teams across marketing and product to serve as the voice of the customer within the organization.

Operations Manager

Arrive Logistics
Austin
1 day ago
+49
As an Operations Manager at Arrive, you will assume a leadership role in a vertical that manages the highest volume shippers in our network. You will take ownership of the operational strategy for our largest customers and will collaborate with Arrive's leadership to ensure we are maximizing enterprise opportunities.

Tech Reporter, Features

Built In
Austin
1 day ago
The Tech Reporter will be responsible for writing 2+ news features a week, and additional, timely longer-form features on trends and broad topics in the technology industry as needed. This person will need to be highly skilled in both research and interviewing, and endlessly curious about tech innovations and what they say about the future.  You’d be joining a growing team responsible for telling bold and original stories that help an audience of tech professionals learn and build new things. You’ll collaborate closely with other members of the team to discover new approaches, formats and perspectives. Additionally, you'll be joining a company that enthusiastically invests in office culture, whether that means shuffleboard, a D&D campaign, free lunches, snacks or cold brew on tap.

Client Success Manager

DISCO
Austin
4 days ago
+39
Responsible for proactive management and risk mitigation of DISCO clients to ensure their long-term success and account expansion. Analyze business processes and client data to quantify account health and prioritize internal process changes as well as client outreach. Collaborate cross-functionally within and across the various internal functions to address client concerns and barriers.  Track critical feedback from meetings with client executives, and continuously advocate for product and process changes to improve CSAT.  Serve as the main external POC for any escalations to ensure issues are resolved quickly. Provide solutions to our clients by utilizing strong problem-solving skills with an analytical approach. Monitor trends in NPS and CSAT for assigned accounts to ensure company efforts are yielding the intended improvements in client experience.

Executive Assistant

Media Intake Specialist

IT Systems Administrator

Executive Assistant

Director, Client Success

Technical Support Associate (Nights & Weekends)

Technical Support Associate

Forensics Examiner

Enterprise Solutions Director

Technical Operations Analyst

Technical Support Associate (Weekend Night Shift)

Load 8 more jobs12 jobs at DISCO

Senior Copywriter

Shipwell
Austin
4 days ago
+37
Senior Copywriter Shipwell is fundamentally changing the logistics industry and breaking the mold for how supply chains have operated for centuries. We work with thousands of shippers, suppliers, 3PLs, and carriers and created the first truly connected digital platform in logistics that provides real-time visibility, automation, and bullet-proof APIs. We build industry-leading connectivity solutions in the cloud using modern architecture for a

Contact Center Manager

LegalZoom
Austin
6 days ago
We need a leader who is experienced in inspiring and providing leadership to Contact Center teams.  You will implement effective processes and technologies to achieve friendly and knowledgeable product support, customer retention, employee satisfaction, and financial goals. You will also provide supervision to our team of Account Representatives and support the maintenance of accurate documentation to ensure quality customer service throughout the organization. This will include the team’s quality phone support, email, effective problem escalations, appropriate documentation, revenue generation, and partner opt-in rate. You must be able to work a variety of shifts as needed and be on-call for the center.  The ideal candidate will have highly effective skills in communication as well as a proven track record in problem-solving, team building, call center operations, and technical management.

Customer Success Manager, Education Segment

Adobe
Austin
6 days ago
+57
Customer Success Managers (CSM) own the post-sales experience at Adobe, driving active use and improving the return on a customer’s technology investment. CSMs are responsible for ensuring the overall success for a portfolio of accounts and are adept at building a consultative relationship with the key leaders within that portfolio. Successful CSMs are technology-savvy individuals who have experience with Adobe solutions such as Adobe Creative Cloud, Adobe Document Cloud, Adobe Stock, and Adobe Sign with a clear understanding of the value of those solutions in driving organizational strategies and workflows.

Dispatch

Dropoff, Inc.
Austin
1 week ago
+16
Company Overview Dropoff provides reliable same-day delivery to enable businesses to meet rising customer expectations. Our sophisticated logistics platform allows enterprise businesses to gain visibility into their deliveries, equipping them to improve customer experience and streamline operations. National leaders in healthcare, retail and industrial partner with Dropoff to fulfill customer needs using our professional drivers and proactive

Director, Customer Care

FloSports
Austin
1 week ago
+30
FloSports is looking for a Director of Customer Care to lead our support team in a fast-paced, multi-channel environment. This is a key strategic and operational leadership role responsible for the development, continuous improvement, and delivery of support to our subscribers, partners, and internal teams. This role will focus heavily on the development of operational requirements, process and technology, and delivery of key service outcomes for customers in a sports steaming B2C environment. 

Senior Copywriter

Bestow
Austin
1 week ago
+29
We’re looking for a writer’s writer. A curious storyteller. Both conceptual and tactical. A thinker who sweats the small stuff. A person who finds themselves shouting at the TV news or a bus bench ad, “C’mon, words actually mean things.” Someone who knows the big idea is the Whole. Darn. Thing. And the medium is just a set of specs. We’re building a brand from the ground up, after all. 

Inventory Assistant (Part-Time)

FloSports
Austin
1 week ago
+30
Maintain and update inventory records, to include accurate quantities and equipment condition. Develop and implement efficient inventory management procedures. Do pre and post event inventory evaluations, reporting any discrepancies and investigating issues, when applicable . Actively manage stock to meet business needs to include writing off/replacing any unusable equipment. Assisting in other duties, as assigned.

Customer Experience Consultant

Khoros
Austin
1 week ago
+58
We are building a new, innovative team of Customer Experience experts who have worked in our Customers' shoes and can lead differentiating peer-to-peer discussions with our Customers. This team will help Customers define their vision for their own Customer Experience, help craft the just right Khoros Professional Services packages to ensure Khoros software delivers on those Customer Experiences, and be the standard bearers for what it is to be a Khoros Customer. Customer Experience Consultants will be responsible for creating clear and concise visions and presentations associated with active sales opportunities and delivered to prospects as part of a solutions sales process. This position requires someone who is quick thinking, flexible, creative, and analytical. The ability to research, learn and quickly leverage complex information to our Customers is a key component of this position.

Customer Service Representative (Part-Time Role)

FloSports
Austin
1 week ago
+30
FloSports is seeking to hire a part-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

Director of NOC

FloSports
Austin
1 week ago
+30
FloSports is seeking a Director of NOC to lead our 24/7 technical network operations team. Our NOC team is critical in providing an exceptional customer experience as they are focused on providing the reliable and stable operation of all our live feeds. This position will provide day to day guidance to the NOC team while also working to improve system uptime through process improvements, training, change and incident management, and network automation. Significant commitment during weekends is required (proportional time off during the week will be given to compensate for time spent during weekends). This position is based in Austin, Texas. 

Executive Assistant- Product Operations

FloSports
Austin
1 week ago
+30
FloSports is looking for an Executive Assistant – Product Operations, who will report directly to the Chief Product Officer. This role will facilitate the smooth operation of both the Product Management and Engineering departments. The core responsibilities will include both entry level project management and administration assistance for senior members of the team with the goal of fostering a healthy and productive culture. 

Part-Time Commercial Specialist- Broadcast Media

FloSports
Austin
1 week ago
+30
FloSports is looking to hire a part-time Commercial Specialist, which is the perfect opportunity for someone looking to build a career within a top notch broadcast media company. As a commercial specialist, you will learn our business from the ground up and plan a critical role in providing our customers an exceptional experience. The ideal candidate will thrive in a fast-paced environment, will be motivated to provide a great event experience for our customers and will have strong attention to detail.

Customer Service Representative (Full-Time)

FloSports
Austin
1 week ago
+30
FloSports is seeking to hire a full-time Customer Care Representative to join our Customer Care team. FloSports' Customer Care Representatives support a wide product offering and provide world class customer service to our subscribers. We are a sports company and want our representatives to be passionate about what they do and what we serve to the marketplace.The ability to understand our subscribers needs and solve their problems will be instrumental to this position. As such, the ideal candidate will be a creative problem solver and possess strong relationship management and communication skills. Most importantly, you should be passionate about sports! 

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